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BI
Outside Sales Representative – North/Central Alberta
Bray International, Inc.
AB · Edmonton, AB
- Full-time
Promote Bray products and solutions through customer visits, technical presentations, engineering seminars, plant tours, and product training sessions with industrial and commercial…
Added 1 hour ago
I
Senior Product Manager - QuickBooks Workforce Solutions Mid Market
Intuit
Toronto, ON
- Full-time
Intuit's Global Business Solutions Group (GBSG) is seeking a Senior Product Manager to join our Workforce Solutions Product Management organization within the Employment Policies…
Added 2 hours ago
PC
Terminal Supervisor (12-Month Term)
Parkland Corporation
Burnaby, BC
- Other
Collaborates with Training Coordinator by providing training to operators when is required,advises Manager and Training Coordinator about trainee progress; completes training documentation.
Added 3 hours ago
Systems Engineering
BWXT
Peterborough, ON
Reporting to the Systems Engineering Manager, this role entails supporting the technical direction for the overall project and supporting technical interfacing to both internal and external…
Added 3 hours ago
BG
Draughtsman - Civil
Bondada Group
Burlington, ON
- Full-time
…responsible for preparing, modifying, and managing detailed civil engineering drawings and layouts for utility-scale solar PV plants and BESS facilities. The role requires strong drafting…
Added 4 hours ago
Q
FY27 Intern - Digital Design Engineering Intern - Canada (16 months)
Qualcomm
Toronto, ON
- Full-time
Interns Group, Interns Group > Interim Engineering Intern - Systems
Added 4 hours ago
NA
Security & Technology Services Manager
New Age Group
Concord, ON
- Full-time
The Security & Technology Services Manager is the senior technical leader responsible for the development, delivery, support, programming, integration, cybersecurity, managed technology…
Added 4 hours ago
Mine Planning Manager
Amrize
Mississauga, ON
Join Amrize as a Mine Planning Manager and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that’s building…
Added 5 hours ago
E
Senior Transportation Engineer
Englobe
Saint John, NB
- Full-time
Proficiency with transportation engineering software, including Synchro and VISSIM;
Added 5 hours ago
FT
ML Engineer Manager, AI Conversation Platform
FDE Times
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Engineering Manager, AI Conversation Platform
Added 6 hours ago
Principal Technical Program Manager, MADS
Amazon
Toronto, ON
…at Amazon Ads is looking for a Principal Technical Program Manager to drive the largest, most cross-cutting programs behind that…
Added 6 hours ago
Q
FY27 Intern - Software Validation Engineering Internship - Canada (16 months)
Qualcomm
Markham, ON
- Full-time
Interns Group, Interns Group > Interim Engineering Intern - Systems
Added 6 hours ago
Q
FY27 Intern - RF/Analog Verification Engineering Internship - Canada (4 or 16 months)
Qualcomm
Markham, ON
- Full-time
Interns Group, Interns Group > Interim Engineering Intern - HW
Added 6 hours ago
Senior Java Developer
Konrad
Toronto, ON
…application development in Java and Spring Boot. Working within the software development team, your duties will require you to assist in the development and delivery of consumer and…
Added 6 hours ago
Delivery Manager
Konrad
Toronto, ON
Konrad is looking for an experienced Delivery Manager to drive the seamless execution and delivery of our digital and AI solutions. You've successfully managed cross-functional project…
Added 7 hours ago
RB
Senior Manager, AI Engineering (AML &Fraud)
Royal Bank of Canada
Vancouver, BC
- Full-time
The Senior Manager, AI Engineering (AML &Fraud) will lead a team delivering engineering solutions for fraud and AML capabilities across global groups. The role combines hands-on technical…
Added 7 hours ago
A
Quality Assurance Technician
Arrow
Stratford, ON
- Full-time
Arrow Machine and Fabrication Group is an engineering-focused solution provider of machined castings, fabrications, and assemblies.
Added 7 hours ago
AE
Field Technician - General - Forestry & Construction | Edmundston
A.L.P.A. Equipment Ltd.
St.-Jacques, NB · Saint-Jacques, NB
- Full-time
Reporting to the Service Manager, you'll travel throughout the territory providing professional service and technical expertise to our customers.
Added 7 hours ago
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Field Technician - Construction | Balmoral
A.L.P.A. Equipment Ltd.
Balmoral, NB
- Full-time
Reporting to the Service Manager, you'll travel throughout the territory providing professional service and technical expertise to our construction customers.
Added 7 hours ago
AE
Service Technician | Balmoral
A.L.P.A. Equipment Ltd.
Balmoral, NB
- Full-time
Reporting to the Service Manager, you'll be responsible for diagnosing, repairing, rebuilding, and maintaining equipment in our service shop.
Added 7 hours ago
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Service Technician | Fredericton
A.L.P.A. Equipment Ltd.
Maugerville, NB
- Full-time
Reporting to the Service Manager, you'll be responsible for diagnosing, repairing, rebuilding, and maintaining equipment in our service shop.
Added 7 hours ago
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Service Technician | Edmundston
A.L.P.A. Equipment Ltd.
St.-Jacques, NB · Saint-Jacques, NB
- Full-time
Reporting to the Service Manager, you'll be responsible for diagnosing, repairing, rebuilding, and maintaining equipment in our service shop.
Added 7 hours ago
AE
Field Technician - Forestry | Truro
A.L.P.A. Equipment Ltd.
Upper Onslow, NS
- Full-time
Reporting to the Service Manager, you'll travel throughout the territory providing professional service and technical expertise to our forestry customers.
Added 7 hours ago
B
MES Support Specialist / QA – Industrial Automation
BRP
Valcourt, QC
- Full-time
Bachelor's degree or technical diploma in engineering (automation, software, electrical), industrial computer science, or equivalent experience.
Added 7 hours ago
BE
MPD Technology - Automation Manager
Beyond Energy Services and Technology Corp.
Calgary, AB
- Full-time
The MPD Automation Manager owns the full controls and electrical lifecycle of our Managed Pressure Drilling systems, from concept to rig-site support. This covers PLC and HMI software,…

Royal Bank of Canada

Manager, Application Resiliency

Vancouver, BC, V6E 3N9, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Description

As part of the RBC Global Asset Management (GAM) Operations team, you will be responsible for the upkeep all RBC GAM's applications. You will be responsible for timely incident resolution and change implementation. You will also get involved directly or request coordination of resources from other technical teams in the group.

What will you do?

You will be responsible for leading, mentoring and developing application support engineers and analyst
You will be responsible for several software applications' primary operational support, and occasional weekend releases
Participate in defining SLIs, SLOs and SLAs for Enterprise Systems.
Participate in dashboard and alerts creation and support, technical evaluations and provide recommendations
Automate and streamline processes to produce sustainable systems and services.
Issue investigation and escalation to 3rd level support, such as Development Team, Infrastructure or Vendor, where required.
Gather and analyze metrics from both applications and infrastructure to assist in performance tuning and fault finding.
Proactively make recommendations to resolve technical system issues, improve system performance to advance our capabilities, anticipate client demands, and innovate for ongoing improvement.

What do you need to succeed?

Must Have

8+ years of experience in application support, production operations, software engineering or technology operations
A minimum of 3-5 years of experience managing application support, production support, SRE, or technology operation teams
Strong working experience with incident management and setting up monitoring alerts.
Experience working with scalable containerized systems in the public cloud (Azure, Red Hat OpenShift, HTTP and IP networking concepts).

Nice to Have

Strong hands on experience with SQL, application logs, APIs, middleware, batch scheduling and observability tools
Experience working with scalable containerized systems in the public cloud (OCP and GKE/GCP).
ITIL experience
Project Management experience or PMO experience (product enhancements, facilitation)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients succeed. We care about each other, reaching our potential, making a difference to our communities and achieving success that is mutual. Visit people.rbc.com

Exposure to strong mentorship and leadership examples
A world-class training program in financial services
Opportunities to be a valuable member of a close-knit, collaborative team that encourages networking
A comprehensive Total Rewards Program including bonuses and flexible benefits

Job Skills

AI Ops, Business Performance Management, Communication, Decision Making, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT), Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Service Management (ITSM), IT Systems Management, Long Term Planning, Project Management, SRE Observability, Time Management

Additional Job Details

Address:

WATERFRONT CENTRE, 200 BURRARD ST:VANCOUVER

City:

Vancouver

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-06

Application Deadline:

2026-11-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

You will lead and mentor application support engineers while overseeing the operational support and incident resolution for RBC GAM applications. Additionally, you will define system performance metrics, automate processes, and collaborate with technical teams to ensure system stability and performance.

Requirements

Candidates must have over 8 years of experience in application support or software engineering, including at least 3-5 years in a leadership or management capacity. Proficiency in containerized systems, public cloud environments, and incident management is required.

Skills

Application support
Production operations
Incident management
Monitoring alerts
Azure
Red Hat OpenShift
SQL
APIs
Middleware
Batch scheduling
Observability tools
ITIL
Project management
SRE
Leadership
Automation

Benefits

Bonuses
Flexible benefits
Mentorship
Training program

Visa sponsorship

Not detected in the job text

Keywords

Application Resiliency
Operations
Incident Resolution
SLI
SLO
SLA
Azure
Red Hat OpenShift
HTTP
IP Networking
SQL
APIs
Middleware
Batch Scheduling
Observability
OCP
GKE
GCP
ITIL
Project Management
PMO
AI Ops
Enterprise Application Delivery
IT Systems Management
SRE Observability
Automation
Performance Tuning
Fault Finding
Infrastructure

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