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Senior Project Manager
AMA - Alberta Motor Association
Edmonton, AB · Administration Centre
- Full-time
As a Project Manager, you will lead the end-to-end delivery of construction, renovation, and facility upgrade projects - shaping business cases, developing scopes, managing resources, and…
Added 1 min ago
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Senior Manager, Operational Resilience
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
Program delivery: Lead and support priority Operational Resilience initiatives and continuous improvements to the program, systems and supporting capabilities.
Added 1 min ago
Senior Delivery Manager
Scotiabank
Toronto, ON
The Senior Delivery Manager, Enterprise Delivery Office supports Director-level leadership in the end-to-end management of projects within the Enterprise Delivery Office (EDO). This role is…
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Shop Supervisor, Heavy Component Fabrication (9 Open Positions)
BWXT
Cambridge, ON
…Cambridge manufacturing operations. Reporting to the Focused Shop Manager, you will lead skilled manufacturing teams, champion safety and quality, and drive production performance and…
Added 1 min ago
Learning and Development Consultant
Government of Alberta
AB
…of training programs and initiatives. You will report to the Manager of the Provincial Training Team (PTT) and work collaboratively with program leaders and subject-matter experts to…
Added 1 min ago
Project Coordinator
Aecon
Niverville, MB
Aecon Water Infrastructure is supporting the delivery of a major regional wastewater program in Niverville, Manitoba, and we are currently looking for a Project Coordinator to join the…
Added 1 min ago
Senior Manager, Health, Safety and Environment (HSE), Saskatchewan
Bell
Regina, SK
At Bell, safety is a core value and a critical enabler of successful project delivery. We are seeking a strategic and experienced Senior Manager, Health, Safety & Environment (HSE), Capital…
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Community Enablement Specialist, Video (Askuity division)
The Home Depot Canada
Toronto, ON
- Full-time
…bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and…
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Manager, Process Engineering (1 Year Maternity Leave Coverage)
Ausenco
Toronto, ON
- Contract
…environments. Delivering innovative, value-add consulting, project delivery, asset operations and maintenance solutions is what we do. From 22 offices in 10 countries, with projects in over…
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IT Service Manager
Dexterra Group
Mississauga, ON
- Full-time
We’re looking for an IT Service Manager who can take ownership of our service delivery function and raise the bar for the end-user experience. Someone with a great attitude, strong…
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Youth Service Manager
WCG Services
Toronto, ON
- Full-time
Provide guidance on service delivery, program expectations, and professional development.
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Customer Care Representative
EQ Bank
Toronto, ON
- Full-time
Reporting to the Manager, Customer Contact Centre, the Customer Care Representative will interact directly with customers, understand their needs, troubleshoot issues, answer product and…
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Study Manager (Minerals & Metals)
Ausenco
Toronto, ON
- Full-time
…environments. Delivering innovative, value-add consulting, project delivery, asset operations and maintenance solutions is what we do. From 22 offices in 9 countries, with projects in over…
Added 1 min ago
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Territory Sales Manager- GTA West
Steam Whistle Brewing
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are now looking to recruit a Territory Sales Manager to join our Sales Team working in the GTA West, building relationships through the licensee channels.
Added 1 min ago
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Research Manager, McAlpine Lab
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
The Research Manager provides operational, scientific, and project management support for a portfolio of endometrial cancer research projects led by Dr. Jessica McAlpine and collaborating…
Added 1 min ago
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Senior Architectural Estimator
CertainTeed
Woodbridge, ON
- Full-time
Coordinate quotation strategy with Estimating Manager as needed.
Added 2 mins ago
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Occupational Therapist
Calgary Foothills Primary Care Network
Calgary, AB
- Full-time
Reporting to the Program Manager, the Occupational Therapist collaborates with the family physician, PCN multidisciplinary teams and community/external partners to provide patient- centered…
Added 15 mins ago
Coordinator, Field Placement, ECS/SWSS - UGH - FT Support
Humber College
Toronto, ON
Program/Department: Career & Placement Services - University of Guelph Humber
Added 15 mins ago
Coordinator, Field Placement, Business - UGH - FT Support
Humber College
Toronto, ON
Under the direction of the Manager, Career & Placement Services, the Field Placement Coordinator assists and prepares students for their placements in the Business program. The successful…
Added 15 mins ago
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Manager, Application Resiliency
Royal Bank of Canada
Vancouver, BC
- Full-time
A world-class training program in financial services
Added 15 mins ago
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Manager, Mortgage Specialist
Royal Bank of Canada
Sherbrooke, QC
- Full-time
Leverage full RBC capabilities including branches, alternate delivery channels and service partners to achieve RBC’s business goals
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Director, Strategy
Royal Bank of Canada
Toronto, ON
- Full-time
…Banking partners to enable the optimization, development, and delivery of digital tools and applications used by Canadian Banking…
Added 15 mins ago
CO
Payroll/HR Clerk
City of Merritt
Merritt, BC
- Full-time
The Payroll & HR Clerk is responsible for administering payroll, benefits and remittances, assisting in the delivery of ED&I strategy, OH&S programs, safety procedures, and the JOHSC…
Added 31 mins ago
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Director, Strategy
RBC
Toronto, ON
- Full-time
…Banking partners to enable the optimization, development, and delivery of digital tools and applications used by Canadian Banking…
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Analytics Engineering & Measurement Student
OLG
Sault Ste. Marie, ON · Toronto, ON · York Mills Office
- Full-time
Reporting to the Sr Manager Strategic Analytics, you will be empowered to:

Royal Bank of Canada

Manager, Application Resiliency

Vancouver, BC, V6E 3N9, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Description

As part of the RBC Global Asset Management (GAM) Operations team, you will be responsible for the upkeep all RBC GAM's applications. You will be responsible for timely incident resolution and change implementation. You will also get involved directly or request coordination of resources from other technical teams in the group.

What will you do?

You will be responsible for leading, mentoring and developing application support engineers and analyst
You will be responsible for several software applications' primary operational support, and occasional weekend releases
Participate in defining SLIs, SLOs and SLAs for Enterprise Systems.
Participate in dashboard and alerts creation and support, technical evaluations and provide recommendations
Automate and streamline processes to produce sustainable systems and services.
Issue investigation and escalation to 3rd level support, such as Development Team, Infrastructure or Vendor, where required.
Gather and analyze metrics from both applications and infrastructure to assist in performance tuning and fault finding.
Proactively make recommendations to resolve technical system issues, improve system performance to advance our capabilities, anticipate client demands, and innovate for ongoing improvement.

What do you need to succeed?

Must Have

8+ years of experience in application support, production operations, software engineering or technology operations
A minimum of 3-5 years of experience managing application support, production support, SRE, or technology operation teams
Strong working experience with incident management and setting up monitoring alerts.
Experience working with scalable containerized systems in the public cloud (Azure, Red Hat OpenShift, HTTP and IP networking concepts).

Nice to Have

Strong hands on experience with SQL, application logs, APIs, middleware, batch scheduling and observability tools
Experience working with scalable containerized systems in the public cloud (OCP and GKE/GCP).
ITIL experience
Project Management experience or PMO experience (product enhancements, facilitation)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients succeed. We care about each other, reaching our potential, making a difference to our communities and achieving success that is mutual. Visit people.rbc.com

Exposure to strong mentorship and leadership examples
A world-class training program in financial services
Opportunities to be a valuable member of a close-knit, collaborative team that encourages networking
A comprehensive Total Rewards Program including bonuses and flexible benefits

Job Skills

AI Ops, Business Performance Management, Communication, Decision Making, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT), Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Service Management (ITSM), IT Systems Management, Long Term Planning, Project Management, SRE Observability, Time Management

Additional Job Details

Address:

WATERFRONT CENTRE, 200 BURRARD ST:VANCOUVER

City:

Vancouver

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-06

Application Deadline:

2026-11-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

You will lead and mentor application support engineers while overseeing the operational support and incident resolution for RBC GAM applications. Additionally, you will define system performance metrics, automate processes, and collaborate with technical teams to ensure system stability and performance.

Requirements

Candidates must have over 8 years of experience in application support or software engineering, including at least 3-5 years in a leadership or management capacity. Proficiency in containerized systems, public cloud environments, and incident management is required.

Skills

Application support
Production operations
Incident management
Monitoring alerts
Azure
Red Hat OpenShift
SQL
APIs
Middleware
Batch scheduling
Observability tools
ITIL
Project management
SRE
Leadership
Automation

Benefits

Bonuses
Flexible benefits
Mentorship
Training program

Visa sponsorship

Not detected in the job text

Keywords

Application Resiliency
Operations
Incident Resolution
SLI
SLO
SLA
Azure
Red Hat OpenShift
HTTP
IP Networking
SQL
APIs
Middleware
Batch Scheduling
Observability
OCP
GKE
GCP
ITIL
Project Management
PMO
AI Ops
Enterprise Application Delivery
IT Systems Management
SRE Observability
Automation
Performance Tuning
Fault Finding
Infrastructure

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