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Added 3 hours ago
NB
SAS Viya System Administrator
National Bank of Canada
Montreal, QC
- Full-time
A career as a SAS Viya System Administrator within the Cross-Functional Solutions, Acceleration and Data (STAD) team at National Bank means acting as a specialist in the administration and…
Added 4 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager will assess existing processes and ways of working, identify opportunities to simplify and standardize operations and lead the development and implementation of improved…
Added 9 hours ago
Application Engineering, Intermediate
Lakeside Controls
Mississauga, ON
Lakeside Process Controls Ltd. (‘Lakeside’) is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management…
Added 9 hours ago
S&
Senior Piping Stress Engineer 1 - Nuclear
Sargent & Lundy
Toronto, ON · North York, ON
- Full-time
Review proposed piping support systems, identify issues, and recommend appropriate, cost-effective solutions
Added 11 hours ago
SM
RQ11845 – Software Developer – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Software Developer with extensive experience in designing, developing, and maintaining large-scale, multi-client web applications. The ideal candidate…
Added 11 hours ago
SM
RQ11673 – Report Developer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Report Developer / Data Engineer with experience in developing, implementing, and maintaining enterprise data solutions using modern Azure cloud technologies. The…
Added 11 hours ago
SM
RQ11673 – Report Developer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Report Developer / Data Engineer with experience in developing, implementing, and maintaining enterprise data solutions using modern Azure cloud technologies. The…
Added 11 hours ago
SM
RQ11673 – Report Developer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
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Added 11 hours ago
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Java Developer or Python Developer – Data Lineage & Metadata
S M Software Solutions Inc
Mississauga, ON
- Full-time
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Added 11 hours ago
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RQ00245 – Machine Learning Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…Machine Learning Operations (MLOps), CI/CD, containers, APIs, automation, model deployment, monitoring, and observability. The ideal candidate will have strong Python and machine-learning…
Added 11 hours ago
SM
RQ11845 – Software Developer – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Software Developer with extensive experience in designing, developing, and maintaining large-scale, multi-client web applications. The ideal candidate…
Added 11 hours ago
SM
RQ11845 – Software Developer – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Software Developer with extensive experience in designing, developing, and maintaining large-scale, multi-client web applications. The ideal candidate…
Added 11 hours ago
SM
Java Developer or Python Developer – Data Lineage & Metadata
S M Software Solutions Inc
Mississauga, ON
- Full-time
We are looking for a highly skilled Java Developer or Python Developer specializing in Data Lineage and Metadata Management with strong expertise in software engineering, backend…
Added 11 hours ago
SM
Java Developer or Python Developer – Data Lineage & Metadata
S M Software Solutions Inc
Mississauga, ON
- Full-time
We are looking for a highly skilled Java Developer or Python Developer specializing in Data Lineage and Metadata Management with strong expertise in software engineering, backend…
Added 11 hours ago
SM
RQ00245 – Machine Learning Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
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Added 11 hours ago
SM
RQ00245 – Machine Learning Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…Machine Learning Operations (MLOps), CI/CD, containers, APIs, automation, model deployment, monitoring, and observability. The ideal candidate will have strong Python and machine-learning…
Added 14 hours ago
J
Product Manager, Agentic Products
Jetson
Kitchener, ON
- Full-time
Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first…
Added 17 hours ago
C
.NET Cloud Native API Developer (Banking/ Financial Services)
CGI
Vancouver, BC
- Full-time
CGI is a leading consulting services organization, committed to delivering innovative solutions that enhance customer experiences and drive business growth. As we expand our technology team…
Added 20 hours ago
QM
Azure Applications Architect
Quantum Management Services Ltd.
Toronto, ON
- $135,000 to $140,000 CAD / year
- Full-time
We are seeking an Azure Application Cloud Solutions Architect / Technical Lead to design, develop and implement scalable, cloud-native applications and integration solutions within…
Added 21 hours ago
E
Senior Java Developer - Core/Infra - Elasticsearch
Elastic
Canada
- Full-time
…their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search…
Added 21 hours ago
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Senior Systems Architect
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The Platform & Enterprise Technology team at Euna Solutions sets the architectural foundation that every product in the portfolio runs on, and this role owns that foundation. As Senior…
Added 23 hours ago
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RQ00245 – Machine Learning Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…Machine Learning Operations (MLOps), CI/CD, containers, APIs, automation, model deployment, monitoring, and observability. The ideal candidate will have strong Python and machine-learning…
Added 23 hours ago
SM
RQ11673 – Report Developer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Report Developer / Data Engineer with experience in developing, implementing, and maintaining enterprise data solutions using modern Azure cloud technologies. The…
Added 1 day ago
NB
Senior Advisor Innovation and Performance
National Bank of Canada
Montreal, QC
- Full-time
In this role, you will have a direct impact on the organization’s growth and performance through your expertise in innovation, artificial intelligence, and the development of high-value…
Added 1 day ago
PC
Senior Associate SIEM Implementation
PwC Canada
Montreal, QC
- Full-time
At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure…

Royal Bank of Canada

Manager, Business Management & Optimization

Toronto, ON, M9W 0A4, Canada

$67,000.00 - $110,000.00 · Full-time

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Job details

Pay: $67,000.00 - $110,000.00
Job type: Full-time
Apply by: Nov 16, 2026
Experience: 5+ years of operations experience in financial services, ideally in asset servicing or investment management
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

What is the Opportunity

RBC Investor Services delivers critical services to the Investment Management and Broker/Dealer industries, including Trusteeship, Recordkeeping, Fund Accounting, and operational support functions.

Reporting to the Director, Business Management & Optimization, you will lead initiatives that improve how Fund Administration operates through business transformation, process improvement, automation and artificial intelligence.

You will work closely with operations teams to understand business challenges, identify opportunities and translate ideas into practical solutions. You will take ownership from initial assessment through implementation, adoption and measurement of results, partnering with business, technology and AI teams

What will you do?

Lead transformation, AI and automation initiatives from problem definition and business case development through delivery, implementation and adoption.
Evaluate opportunities and recommend appropriate solutions, including process redesign, analytics, automation or AI, based on business value, feasibility and risk.
Translate business needs into clear requirements, process maps, user stories and acceptance criteria to support development and testing.
Develop practical solutions using approved tools, where appropriate, and partner with technology and development teams on solutions requiring additional engineering, integration or production support.
Coordinate stakeholders, milestones, dependencies and decisions, taking ownership of progress and escalating issues with clear recommendations.
Work with relevant partners to meet requirements for data protection, information security, operational controls, testing and deployment.
Support implementation through user testing, training, documentation and clear arrangements for ongoing ownership and maintenance.
Establish baseline measures and track results, including time savings, capacity improvements, reduced errors, stronger controls and user adoption.
Introduce fresh perspectives, challenge existing approaches constructively and help colleagues identify practical applications of AI and automation.
Work collaboratively with Fund Accounting, AIS, Pricing, Tax Reporting, and Financial Reporting teams to understand pain points and develop solutions
Partner closely with the Data and Digital team to design, scope, and implement technology-driven solutions
Foster collaborative relationships across teams and functions to support initiative success

What will you need to succeed?

Must-have:

5+ years of operations experience in financial services, ideally in asset servicing or investment management
Demonstrated experience with project management and/or change management
Excellent communication and presentation skills
Tech-savvy with ability to easily learn new technologies
Self-starter mindset with high motivation and initiative
Ability to work effectively with cross-functional teams and multiple stakeholders

Demonstrated leadership potential with ability to influence without direct authority

Nice-to-have:

A CPA, CFA designation or MBA.
Consulting background or Big 4 experience (Deloitte, PwC, EY, KPMG)
Hands-on experience with Python, SQL, APIs, workflow automation or low-code development platforms.
Experience applying generative AI to business processes, including evaluating output quality, limitations and appropriate human review.
Experience with AI or emerging technology implementation
Knowledge of fund administration systems and processes
Project management certification (PMP)
Change management certification
Background in regulatory compliance or risk management within financial services
Experience collaborating with data science or technology teams

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

High-visibility role working with senior leadership across the organization
Opportunity to drive meaningful operational transformation and innovation
Exposure to cutting-edge technologies including AI and automation
Diverse, challenging work spanning multiple operational areas and technology partnerships
Ability to influence strategy and shape the future of Fund Administration operations
Team development and mentoring opportunities
Involvement in strategic initiatives with significant business impact
Competitive compensation and comprehensive Total Rewards Program including bonuses and flexible benefits
Professional development opportunities in emerging technologies and change management

Job Skills

Accounting, Change Management, Coaching Others, Customer Service Management, Financial Accounting Systems, Financial Risk Management (FRM), Operational Delivery, Process Management, Risk Management, Talent Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-11-02

Application Deadline:

2026-11-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$67,000.00 - $110,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay range for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

You will lead transformation, AI, and automation initiatives to improve Fund Administration operations by translating business needs into practical solutions. This involves coordinating stakeholders, managing project milestones, and partnering with technology teams to implement and measure the success of these operational improvements.

Requirements

The role requires at least 5 years of operations experience in financial services, specifically within asset servicing or investment management. Candidates must demonstrate strong project or change management skills, excellent communication abilities, and a tech-savvy mindset.

Skills

Business management
Process improvement
Automation
Artificial intelligence
Project management
Change management
Financial services
Asset servicing
Investment management
Data analysis
Stakeholder management
Requirements gathering
Operational controls
Risk management
Communication skills
Leadership

Benefits

Competitive compensation
Total rewards program
Bonuses
Flexible benefits
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Management
Optimization
Fund Administration
Automation
Artificial Intelligence
Project Management
Change Management
Financial Services
Asset Servicing
Investment Management
Python
SQL
APIs
Low-code development
Generative AI
CPA
CFA
MBA
PMP
Regulatory compliance
Risk management
Data science
Process redesign
Operational controls
User stories
Stakeholder management
Business transformation
Financial reporting
Tax reporting
Pricing

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