Jobs in Canada

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Added 20 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 20 mins ago
K
DevOps Engineer
Kablamo
Toronto, ON
- Full-time
…security controls, escalating emerging threats to the Risk Manager and Senior Leadership Team, and supporting the continuous improvement of security…
Added 1 hour ago
S
Senior Technical Talent Acquisition Partner (14 Month Contract)
Super.com
Remote, Canada
- $112,000 to $129,000 CAD / year
- Full-time
- Remote
As a Senior Technical Talent Acquisition Partner, you will lead hiring for our Engineering organization, building strong, diverse pipelines for engineers at every level, from early-career…
Added 1 hour ago
A
Strategic Pricing Manager
AbbVie
Montreal, QC
- Full-time
The Strategic Pricing Manager is the Pricing lead for one or more assigned therapeutic areas (TAs), responsible for developing and executing pricing strategy across the product lifecycle,…
Added 1 hour ago
QM
Senior Analyst, Capital Markets Operations
Quantum Management Services Ltd.
Toronto, ON
- $40 CAD / hour
- Contract
Position: Senior Analyst, Capital Markets Operations
Added 1 hour ago
Senior Product Manager, SIEM & Data
eSentire
Canada
eSentire is an AI-first, product-led company. Our Atlas Security Operations Platform brings AI-driven preempt, detection, investigation and response together with expert human oversight,…
Added 1 hour ago
Senior Product Manager, AI SOC
eSentire
Canada
eSentire is an AI-first, product-led company. Our Atlas Security Operations Platform uses AI to test, detect, investigate and respond to threats, with expert human oversight from our SOC…
Added 2 hours ago
Senior Retention & Growth Marketing Specialist
Zen Educate
Vancouver, BC
Location: Vancouver – Hybrid (3 days in office)
Added 2 hours ago
J
General Manager
JOONS
Brampton, ON
- Full-time
…and beverage program, and exceptional hospitality. This is a senior executive-level operational position requiring exceptional leadership, financial acumen, strategic thinking, and…
Added 3 hours ago
FI
Senior Technical Program Manager – Search, Recommendations
Flexton Inc.
Toronto, ON
- Contract
As a Senior Technical Program Manager, you will lead complex, cross-functional programs across Search, Recommendations, and Product Knowledge. You will partner with Product, Engineering,…
Added 3 hours ago
MF
Plan Manager
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
The Plan Manager and Data Integrity team is seeking a knowledgeable, driven, and inquisitive self-starter to join us as a Plan Manager. Reporting to the Senior Manager of Operations, you…
Added 3 hours ago
D
Senior Manager, Training
Docker
Remote, Canada
- Full-time
- Remote
…realize measurable value from Docker’s AI Governance products. As Senior Manager, Training you will own learning journey design, operations and…
Added 4 hours ago
LC
Product Manager, ServiceNow
Loblaw Companies Limited
Brampton, ON
- Full-time
As a Product Manager, ServiceNow at Loblaw, you will play a pivotal role in shaping and advancing our enterprise ServiceNow platform, improving how teams work, collaborate, and access…
Added 4 hours ago
LC
Senior Staff Portfolio Operations Manager
Lightspeed Commerce, Inc.
Remote, Canada
- $170,000 to $200,000 CAD / year
- Full-time
- Remote
Lightspeed is seeking a Senior Staff Portfolio Operations Manager to join our Product & Technology Operations team.
Added 4 hours ago
BN
Product Manager
BYD North America
Toronto, ON
- $130,000 to $200,000 CAD / year
- Full-time
The Product Manager is responsible for driving product strategy, market competitiveness, and commercial success for BYD Passenger Vehicles in Canada. This role serves as the key bridge…
Added 5 hours ago
E-Commerce Activation Manager (15-month contract)
Nestle Operational Services Worldwide SA
Montreal, QC
Job title: eCommerce Activation Manager (15-month contract)
Added 5 hours ago
P
Content and Product Manager
Pragmatike
Toronto, ON
- Full-time
We are looking for a Content and Product Manager - a hybrid role at the intersection of digital product management, UX and premium content lifecycle management. You will own both the…
Added 6 hours ago
YE
Marketing Specialist
YAC Enterprise
Canada
- Full-time
Experience with digital marketing tools such as Google Analytics, Google Ads, Meta Ads Manager, HubSpot, Mailchimp, or similar platforms.
Added 6 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 6 hours ago
L
Senior Technology Manager, Data Semantics and Context Modeling
lululemon
Vancouver, BC
- Full-time
The Enterprise Data & AI team is at the center of how lululemon scales as a data-driven organization. As the Senior Manager, Data Semantics and Context Modeling, you will lead the design,…
Added 6 hours ago
L
Senior Manager - Fulfillment Planning
lululemon
Vancouver, BC
- Full-time
…connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.…
Added 6 hours ago
L
Senior Responsible Supply Chain Manager, Western Hemisphere- Social Responsibility (Spanish speaking)
lululemon
Vancouver, BC
- Full-time
Work is mainly performed onsite, 4-5 days per week depending on role requirements.
Added 6 hours ago
KT
Gestionnaire principal(e), Accès au marché / Senior Manager, Market Access
Knight Therapeutics Canada
Montreal, QC
- Full-time
We are seeking a Senior Manager, Market Access, to join our Commercial team. Reporting to the Director, Market Access, this individual will independently lead market access, pricing,…
Added 7 hours ago
A
Manager, PPC Marketing (Bangkok-based, relocation provided)
Agoda
Montreal, QC
- Full-time
…competitors to regulatory bodies. To this end, we are looking for a senior leader to craft Agoda’s global marketing strategy and execute upon it, using a wide range of tactics and tools,…
Added 7 hours ago
HS
Senior Product Manager - 12 month contract
Henry Schein One UK
Surrey, BC
- Contract
Where you’ll work: This is a hybrid role, with two days in office per week to facilitate brainstorming and team building

Royal Bank of Canada

Manager, Operations Process Engineering

Toronto, ON, M9W 0A4, Canada

Full-time

This date has passed. Check with the employer before applying.

Apply on jobs.rbc.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Listed closing date: Oct 14, 2026
Experience: 3+ years of experience in process improvement and IT transformation:
Posting language: English
Posted: Sep 29, 2026

Original job description

Job Description

What is the opportunity?

As the Manager of Operations Process Engineering, you will act as a lead and critical contributor to Technology & Enterprise Operations’ (TEO) transformation programs to meet our core goals of enhancing assigned operational domains - Cash Services, Payments & Trade, and Finance Shared Services Operations.

Our team is specifically accountable for conducting comprehensive current state analysis, identifying re-engineering and AI/automation opportunities, developing business cases, and designing future-state processes that result in improvements to efficiency, productivity, digitization, and risk reduction. This pivotal role directly contributes to operational excellence and innovation across the department.

What will you do?

Process Re-Engineering:
- Conduct comprehensive current-state process diagnostics and root cause analysis
- Identify and document re-engineering, automation, and AI opportunities with clear business rationale and impact potential
- Create process maps at varying levels - from end-to-end process flows to granular step-by-step designs - for both current and future state processes

Opportunity Assessment & Business Case Development:
- Evaluate opportunities for AI, GenAI, RPA, and workflow automation for feasibility and scalability
- Support business case development and ROI analysis
Future State Process Redesign and Transformation Delivery:
- Design future-state processes and document detailed process logic, business requirements, and capabilities
- Collaborate in cross-functional redesign, solutioning, and feasibility sessions
Stakeholder Engagement:
- Build effective working relationships with Ops Center SMEs, process owners, IT, Data, and Risk
- Communicate findings and recommendations with clarity; participate in workshops and design sessions to gather requirements and validate solutions
- Identify and escalate risks, dependencies, and compliance considerations to Senior Manager for governance review

What do you need to succeed?

Must Have

Bachelor's or Master’s Degree in Industrial Engineering, Business, Innovation, Technology Management or related field

3+ years of experience in process improvement and IT transformation:
- Deep understanding of process design, mapping, value stream analysis, and Lean Six Sigma
- Ability to create clear, comprehensive process documentation, design specifications, and work product documentation to enterprise standards
Strong communication skills with proven ability to facilitate cross-functional meetings
Interest in and basic understanding of technologies (Generative AI, Agentic AI, ML, RPA)
Intermediate proficiency in data analysis to support business case development
Strong PowerPoint presentation skills
Self-motivation and ability to thrive in dynamic, fast-paced environments
Structured problem-solving, curiosity, and critical thinking capabilities

Nice to Have

Process improvement certification (in Lean, Six Sigma, or equivalent)
Experience in or knowledge of Product Ownership and/or SDLC/AI-DLC
Familiarity with Financial Services Operations

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities

Job Skills

Agile Methodology, Analytical Thinking, Business Cases, Business Requirements, Business Transformation, Decision Making, IT Transformations, Lean Six Sigma (LSS), Problem Solving, Process Engineering, Stakeholder Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-29

Application Deadline:

2026-10-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply on jobs.rbc.com About employer

More about this job

Responsibilities

The Manager of Operations Process Engineering will lead transformation programs by conducting current-state analysis and identifying opportunities for AI and automation. They are responsible for designing future-state processes and developing business cases to improve efficiency, productivity, and risk reduction.

Requirements

Candidates must have a Bachelor's or Master's degree in a relevant field and at least 3 years of experience in process improvement and IT transformation. Proficiency in process mapping, Lean Six Sigma, and data analysis is required, along with strong communication and stakeholder management skills.

Skills

Process engineering
Process re-engineering
Business case development
Lean Six Sigma
Data analysis
Generative AI
RPA
Workflow automation
Stakeholder management
Process mapping
Value stream analysis
IT transformation
Root cause analysis
Project management
Communication skills
Problem solving

Benefits

Total Rewards Program
Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock

Visa sponsorship

Not detected in the job text

Keywords

Operations Process Engineering
Process Re-engineering
AI
Automation
Lean Six Sigma
Business Case Development
ROI Analysis
Generative AI
RPA
Workflow Automation
Process Mapping
Value Stream Analysis
IT Transformation
Financial Services
Data Analysis
Stakeholder Engagement
Risk Reduction
Operational Excellence
Product Ownership
SDLC
AI-DLC
Industrial Engineering
Technology Management
Innovation
Root Cause Analysis

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Jobs in Canada