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Added 14 mins ago
Sales Associate Full Time - Lansdowne Place
Wow! Mobile Boutique
Peterborough, ON
Full-time
…de notre activité. Nous nous concentrons sur une expérience client personnalisée, en fournissant des solutions des principaux opérateurs de services sans fil au Canada, TELUS, Rogers,…
Added 14 mins ago
Senior Business Solutions Team Lead (Remote Canada) - Future Opening
Directive
Remote, Canada
Full-time · Remote
We’re looking for an Associate Director, Revenue Operations to help lead and scale Directive’s Revenue Operations practice. This is a senior, client-facing player-coach role for someone who…
Added 14 mins ago
Senior Salesforce Consultant (Remote Canada) - Future Opening
Directive
Remote, Canada
Full-time · Remote
We’re looking for an Associate Director, Revenue Operations to help lead and scale Directive’s Revenue Operations practice. This is a senior, client-facing player-coach role for someone who…
Added 14 mins ago
Senior Revenue Operations Manager (Remote Canada) - Future Opening
Directive
Remote, Canada
Full-time · Remote
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Salesforce Senior Consultant Manager (Remote Canada) - Future Opening
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Remote, Canada
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Associate Director, Revenue Operations (Remote Canada) - Future Opening
Directive
Remote, Canada
Full-time · Remote
We’re looking for an Associate Director, Revenue Operations to help lead and scale Directive’s Revenue Operations practice. This is a senior, client-facing player-coach role for someone who…
Added 29 mins ago
Part Time (30 Hours) Associate Banker, South Ontario Branch, Ontario, CA Bilingual Mandarin Preferred
JPMorganChase
ON · Ontario, Canada
$22.5 to $27.6 USD / hour
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Added 29 mins ago
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Added 59 mins ago
Consultant
Centrilogic
Canada
Contract
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Added 1 hour ago
Personal Banking Associate
TD
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Part-time
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Added 1 hour ago
Personal Banking Associate
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Toronto, ON
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Added 1 hour ago
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Added 1 hour ago
Analyst, Loans Accounting and Controls - SLC Management
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Toronto, ON · Waterloo, ON · Sun Life Waterloo King
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Royal Bank of Canada

Operations Administrator

Toronto, ON, M9W 0A4, Canada

Job type: Full-time
Apply by: Oct 15, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

What is the opportunity?

As a Service Associate, Operations, you will play a crucial role in ensuring the accuracy and completeness of reconciliation and reporting processes for high net worth and ultra-high net worth client accounts. Your attention to detail and analytical skills will be essential in identifying discrepancies, managing risk, and recommending process improvements. You will develop and apply in-depth knowledge of account reconciliation standards and regulatory requirements to verify and validate client account data and transactions. This will involve conducting thorough reviews of account information, identifying potential gaps or areas of non-compliance, and taking corrective action to ensure adherence to operational and regulatory standards. Additionally, you will collaborate with various operational teams and business partners to implement process enhancements that drive efficiency, accuracy, and compliance.

What will you do?

Perform daily reconciliation activities to validate cash, asset, and book cost positions and resolve any discrepancies or outstanding items on a timely basis
Ensure adherence to reconciliation standards and internal procedures, identifying areas for improvement and implementing corrective actions as needed
Conduct monthly performance deviation analysis to identify variances, implement corrective actions, and document findings
Collaborate with operational teams and business partners to identify root causes of reconciliation variances, providing recommendations and supporting the implementation of process enhancements to improve accuracy and efficiency
Maintain accurate reconciliation documentation and notes in internal tracking systems, ensuring procedures, policies, and guidelines are up-to-date, accurate, and readily accessible to support risk mitigation and operational excellence

What do you need to succeed?

Must haves:

1+ years of operations, securities, Wealth Management or Banking industry experience
1+ years of experience working with AI to process large data sets and improve complex processes
Demonstrated ability in written and oral communication skills along with strong presentation skills
Strong attention to detail and risk management mindset
Strong critical thinking skills and ability to propose innovative solutions

Nice-to-have:

Knowledge of Broadridge applications
Prior experience with reconciliation processes
Reporting and tracking capabilities using tools such as MS Excel (advanced formulas/pivot tables/macros)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-01

Application Deadline:

2026-10-15

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

Perform daily reconciliations of cash, asset, and book cost positions, investigate discrepancies, and ensure compliance with internal standards and regulatory requirements. Analyze monthly performance deviations, document findings, and work with operational teams and business partners to address root causes and improve processes.

Requirements

Requires at least one year of experience in operations, securities, wealth management, or banking, and at least one year of experience using AI to process large datasets and improve complex processes. Candidates should have strong communication and presentation skills, attention to detail, risk awareness, critical thinking, and the ability to propose innovative solutions; Broadridge knowledge, reconciliation experience, and advanced Excel skills are preferred.

Skills

Reconciliation
Cash and Asset Validation
Risk Management
Data Analysis
Artificial Intelligence
Process Improvement
Critical Thinking
Written Communication
Oral Communication
Presentation Skills
Attention to Detail
Root Cause Analysis
Reporting
Microsoft Excel
Broadridge Applications
Time Management

Benefits

Bonuses
Flexible Benefits
Competitive Compensation
Commissions
Stock Options
Coaching and Development Opportunities
Flexible Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

Account Reconciliation
Cash Positions
Asset Positions
Book Cost Positions
Performance Deviation Analysis
Risk Management
Regulatory Requirements
Wealth Management
Securities
Banking
Artificial Intelligence
Large Datasets
Process Improvement
Root Cause Analysis
Operational Compliance
Reconciliation Standards
Internal Procedures
Broadridge Applications
Microsoft Excel
Advanced Formulas
Pivot Tables
Macros
Reporting
Tracking Systems
Documentation

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