Jobs in Canada

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Added 58 mins ago
RB
Financing Specialist
Royal Bank of Canada
Vancouver, BC
- Full-time
A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensation
Added 58 mins ago
RB
Lead Business Systems Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Added 2 hours ago
T
Bodily Injury, Claims Advisor II
TD
Burlington, ON · Markham, ON
- Full-time
This is a primarily onsite position, with an expectation to work from the office 4 days per week
Added 3 hours ago
T
Bodily Injury, Claims Advisor II
TD
Burlington, ON
- Full-time
This is a primarily onsite position, with an expectation to work from the office 4 days per week
Added 3 hours ago
D
Analyst/Consultant, Cyber Offensive Testing
Deloitte
Vancouver, BC
- Full-time
Our national practice is growing, and we are seeking an Analyst/Consultant to join our talented team!
Added 3 hours ago
KC
SOC Analyst Level 2 - Cyber Security
KPMG Canada
Montreal, QC
- Full-time
…qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards…
Added 7 hours ago
T
Senior Change Management Analyst
TD
Toronto, ON
- Full-time
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at…
Added 7 hours ago
Senior Financial Analyst
First Majestic Silver
Vancouver, BC
As a Senior Financial Analyst, you’ll receive a best-in-class total rewards program including:
Added 8 hours ago
PB
Strategic Finance Manager
Pacific Blue Cross
Burnaby, BC
- Full-time
Added 8 hours ago
T
Actuarial Analyst I
TD
Toronto, ON
- Full-time
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at…
Added 8 hours ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at…
Added 8 hours ago
FN
Commercial Banking Analyst
First Nations Bank of Canada
Saskatoon, SK
- $69,828 to $100,552 CAD / year
- Full-time
You must have:
Added 9 hours ago
T
Actuarial Analyst I
TD
Toronto, ON
- Full-time
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at…
Added 9 hours ago
R
Financing Specialist
RBC
Vancouver, BC
- Full-time
A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensation
Added 9 hours ago
T
TDS Operations Analyst II
TD
Toronto, ON
- Full-time
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at…
Added 9 hours ago
D
Senior Analyst, Global Vendor Management
Deloitte
Toronto, ON
- Full-time
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support…
Added 9 hours ago
Business Systems Analyst (Training & Adoption)
PCL Construction
Edmonton, AB
Choose a career with rewards that matter. PCL's total rewards are designed to support your growth, well-being and future success -- because when you succeed, we all do. Our offerings could…
Added 9 hours ago
B
Private Wealth Analyst, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
Added 10 hours ago
T
Senior Treasury Asset and Liability Management Analyst
TD
Toronto, ON
- Full-time
Added 10 hours ago
L
Continuous Improvement Jr. Analyst
Ledcor
Edmonton, AB
- Full-time
Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities…
Added 10 hours ago
AC
Analyst, Store Accounting (Temporary contract June 2027)
Alimentation Couche-Tard
Laval, QC
- Contract
…countries, serving almost 9 million customers every day. In total, approximately 149,000 people work in our stores and offices. We make journeys easier by offering fast and friendly…
Added 11 hours ago
D
Senior Manager, Data Analytics
Docebo
Remote, Canada
- $121,700 to $162,300 CAD / year
- Full-time
- Remote
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Added 12 hours ago
Investment Reporting Analyst | Great West
The Canada Life Assurance Company
Winnipeg, MB
…not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your…
Added 12 hours ago
T
Actuarial Analyst I - Capital
TD
Toronto, ON
- Full-time
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.
Added 12 hours ago
C
The Senior Agile team lead will be accountable for the delivery and execution of business and technical features that align with the overall creditor
Co-operators
Mississauga, ON · Burlington, ON
- Full-time
Work Model: Hybrid (2 days in office)

Royal Bank of Canada

Operations Analyst, Production Support

Toronto, ON, M9W 0A4, Canada

Full-time

Apply on jobs.rbc.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Job Description

What is the opportunity?

As an Operations Analyst on the Production Services Team, you will be responsible for the monitoring and processing of batch/online applications across the multiple platforms that reside in the Ontario Computer Centre on a 7x24x365 basis using Zeke scheduler. These applications can reside in any one or multiple number of IBM z/OS environments (Ontario, Quebec, British Columbia, Investor & Treasury Services, US Wealth Management, RBC Capital Markets). You will be actively involved in handling production problem situations and applying changes to the z/OS application environment.

What will you do?

Monitor production batch job flows across all platforms (z/OS, VSE, HP, UNIX, Windows, ISeries) using ZEKE, MVS/ISPF for all processing environments (Ontario, Quebec, British Columbia, Investor & Treasury Services, US Wealth Management, RBC Capital Markets).
Ensure problems are quickly identified through review of Zeke monitoring, inbound calls, emails or tickets while providing the highest possible level of production support and service to clients.
Engage appropriate operations/support personnel on a technical level to resolve issues in a timely manner.
Review all errors with management and recommends permanent solutions to avoid a reoccurrence and identify the potential impact to the bank.
Implement changes to various applications and verify their accuracy and success.
Ensure that services are available as per client expectations and as per Service Level Agreement.
Utilize ZEKE, ZEBB, MVS, ISPF, IMS, DB2, VSM, OMS, OnDemand, CICS, Service Now, and Connect:Direct daily.

What do you need to succeed?

Must have

Undergraduate degree with IT background coupled with change management experience in complex programs with high frequency of requests and multiple priorities.
Demonstrated ability in written and oral communication skills along with strong presentation skills. Ability to determine the information and communication needs of the stakeholders and project.
Strong organizational and time management capabilities.
Ability to work in a 7x24x365 hybrid environment.
Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously.

Nice-to-have:

Programming/coding experience: Angular, React/Vue.js, VBA (macros), C#, Node.js, Active Directory, Elastic Search, Windows Servers etc.
Experience with Job Control Language (JCL) environments and mainframe computing
Postsecondary degree with a major in Computer Science, Engineering, or Technology
Experience working rotating shifts in a hybrid work environment.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business

#TechPJ

Job Skills

Business Continuity and Disaster Recovery (BCDR), Customer Service, Decision Making, Group Problem Solving, Hardware Infrastructure, Interpersonal Relationships, IT Systems Management, Service Request Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-23

Application Deadline:

2026-11-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply on jobs.rbc.com About employer

More about this job

Responsibilities

Monitor and process batch and online applications across multiple platforms on a 24/7 basis using Zeke scheduler. Engage support personnel to resolve production issues and implement changes to the z/OS application environment.

Requirements

Requires an undergraduate degree with an IT background and experience in change management for complex programs. Candidates should possess strong organizational skills and the ability to work in a 24/7 hybrid environment.

Skills

Zeke scheduler
IBM z/OS
Production support
Batch job monitoring
Change management
MVS/ISPF
IMS
DB2
CICS
Service Now
Connect:Direct
Problem solving
Communication skills
Time management
Technical support
Mainframe computing

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock options

Visa sponsorship

Not detected in the job text

Keywords

Operations Analyst
Production Support
Zeke
z/OS
Batch processing
Mainframe
JCL
Service Now
Change management
IT Systems Management
Business Continuity
Disaster Recovery
Angular
React
Vue.js
VBA
C#
Node.js
Active Directory
Elastic Search
Windows Servers
IMS
DB2
CICS
Connect:Direct
Hardware Infrastructure
Technology
Operations
Banking
Hybrid environment

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Work requirements

Jobs in Canada