Lounge Server
- Edmonton, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Join the Food & Beverage team at the Royal Glenora Club, a premier private recreation and social club located in Edmonton’s river valley. We are looking for friendly, professional, and service-oriented individuals who are passionate about hospitality and enjoy creating memorable dining experiences for our Members and their guests.
As a Restaurant Lounge Server, you will play an important role in delivering exceptional food and beverage service while maintaining the high standards and welcoming atmosphere of the Royal Glenora Club.
What You'll Do
As a Restaurant Lounge Server, you will play an important role in delivering exceptional food and beverage service while maintaining the high standards and welcoming atmosphere of the Royal Glenora Club.
What You'll Do
- Welcome Members and guests in a warm, friendly, and professional manner.
- Provide attentive and personalized food and beverage service throughout the dining experience.
- Present menus, explain menu items, answer questions, and provide recommendations.
- Take food and beverage orders accurately and enter them into the point-of-sale system.
- Prepare and serve cocktails, mixed drinks, wine, beer, spirits, and non-alcoholic beverages.
- Prepare beverages according to Club recipes, presentation standards, and responsible alcohol service guidelines.
- Serve food and beverages promptly and professionally, ensuring accuracy and presentation standards.
- Monitor tables throughout service and anticipate Members' and guests' needs.
- Maintain knowledge of menu items, daily features, ingredients, cocktails, and beverage offerings.
- Process payments, handle bills, and complete transactions accurately.
- Set, clear, clean, and reset tables and maintain the cleanliness and organization of dining areas.
- Communicate effectively with kitchen, bar, and other Food & Beverage team members to ensure smooth service.
- Follow responsible alcohol service practices and Club policies.
- Assist with opening and closing duties, side work, stocking, and maintaining service stations and bar areas.
- Address Member and guest concerns professionally and bring any service issues to the attention of the Manager on Duty.
- Follow all food safety, sanitation, and Club service standards.
- Demonstrate the RGC Core Values and Code of Conduct through professional, respectful, and ethical conduct.
- Perform other related duties as required based on operational needs.
- Previous restaurant serving or hospitality experience is preferred.
- Experience preparing cocktails and mixed drinks is an asset.
- Strong customer service skills and a genuine passion for hospitality.
- Excellent communication and interpersonal skills.
- Professional, friendly, and approachable demeanour.
- Dependable, punctual, and able to work effectively as part of a team.
- Strong attention to detail and ability to manage multiple tables and priorities.
- Comfortable working in a busy, fast-paced restaurant environment.
- Ability to take direction, demonstrate initiative, and work independently when required.
- Basic understanding of food safety, sanitation, and responsible alcohol service.
- Valid ProServe certification is required.
- Must be able to stand for extended periods and perform physical duties, including bending, carrying, pushing, pulling, and lifting up to 50 lbs.
- Availability to work a variety of shifts, including days, evenings, weekends, and holidays.
More about this job
Responsibilities
Welcome Members and guests, provide attentive food and beverage service, take and process orders and payments, and prepare and serve alcoholic and non-alcoholic drinks. Maintain clean and organized dining and service areas, coordinate with the kitchen and bar teams, follow Club and safety standards, and address service concerns professionally.
Requirements
Previous restaurant or hospitality experience is preferred, and cocktail preparation experience is an asset. Candidates must have valid ProServe certification, strong customer service and communication skills, and the ability to perform physical duties and work varied shifts, including evenings, weekends, and holidays.
Skills
- Customer Service
- Food and Beverage Service
- Cocktail Preparation
- Point-of-Sale Operation
- Menu Knowledge
- Communication
- Interpersonal Skills
- Attention to Detail
- Teamwork
- Time Management
- Payment Processing
- Table Service
- Food Safety
- Sanitation
- Responsible Alcohol Service
- ProServe Certification
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Customer Service & Support
- Sports & Recreation
Keywords
- Restaurant Service
- Lounge Service
- Food and Beverage
- Hospitality
- Member Service
- Guest Service
- Cocktails
- Mixed Drinks
- Wine
- Beer
- Spirits
- Non-Alcoholic Beverages
- Point-of-Sale System
- Menu Recommendations
- Payment Processing
- Table Setup
- Service Stations
- Bar Operations
- Food Safety
- Sanitation
- Responsible Alcohol Service
- ProServe Certification
- Teamwork
- Fast-Paced Environment