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Added 12 mins ago
S
Interim Manager
sephora.com
Edmonton, AB
- Full-time
…bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend…
Added 27 mins ago
M
Senior Manager, Audit Services
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Learning Opportunities: As an audit professional at Manulife, you'll use advanced tools like a centralized GRC tool, data analytics, and generative AI, to drive impactful audit outcomes.…
Added 27 mins ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 27 mins ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 57 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 57 mins ago
SE
Sr End User Key Accounts Manager, Power & Grid
Schneider Electric
Toronto, ON · Milton, ON
- Full-time
Grow your skills and career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our…
Added 57 mins ago
Q
Revenue Operations Manager – Partner & Channel Operations
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
Quadient is seeking an experienced Revenue Operations Manager – Partner & Channel Operations to oversee the systems, processes, and data that support our partner and channel business.
Added 57 mins ago
ML
Manager, Human Resources
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
The Human Resources Manager is responsible for providing strategic and operational HR leadership for the Courtneypark facility. This role leads the execution of enterprise HR programs,…
Added 57 mins ago
A
Portfolio Administrator - AM-26-226
Aviso
Vancouver, BC
- $70,000 to $80,000 CAD / year
- Full-time
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Added 57 mins ago
WC
Health And Safety Consultant
Waypoint Centre for Mental Health Care
Penetanguishene, ON
- Temporary
The Manager, HR Operations and Employee Health and Safety is currently seeking a Health & Safety Consultant. The position plays a key role in fostering a culture of safety at Waypoint…
Added 1 hour ago
T
Customer Experience Associate
TD
London, ON
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 1 hour ago
T
Customer Experience Associate
TD
Mississauga, ON
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 1 hour ago
TB
Store Lead
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Oakville, ON
- Full-time
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Added 1 hour ago
Senior Product Manager - Lifecycle & Growth (Apex Legends)
Electronic Arts
Vancouver, BC
As a Senior Product Manager on Apex Legends, you will own how we reach players, bring them back, and keep them playing, across in-game messaging, email, web and creator channels.
Added 1 hour ago
B
Senior Associate, Account Transfers
BMO
Toronto, ON · YNG
- Full-time
Collaborates in the development / implementation of new processes/systems and changes / improvements to existing systems and processes.
Added 1 hour ago
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Building Science Lead
QEA Tech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Since pioneering AI-powered building envelope analytics in 2019, following research and development that began in 2010, QEA Tech has completed over 1,000 large-scale projects across three…
Added 2 hours ago
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Personal Banking Associate
TD
Richmond, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
A
Government Relations Manager
ATB
Edmonton, AB · Calgary, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 2 hours ago
S
Operations Consultant - Full Time
sephora.com
Saint John, NB
- $17.65 to $22.05 CAD / hour
- Full-time
…bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend…
Added 2 hours ago
S
Asset Protection Partner
sephora.com
Edmonton, AB
- $25 to $30 CAD / hour
- Full-time
…bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend…
Added 2 hours ago
TB
Assistant Manager
Tailored Brands
Nanaimo, BC
- Full-time
As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a…
Added 2 hours ago
TB
Store Lead
Tailored Brands
Toronto, ON
- Full-time
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling…
Added 2 hours ago
M
Solution Engineer Manager
Microsoft
Toronto, ON
- Full-time
Continuous Learning: Invest in your own professional development and protect time for team learning.Encourage the team to earn certifications. Recognize achievements and share customer…
Added 2 hours ago
SC
store manager, St. Thomas, ON
Starbucks Coffee Company
St. Thomas, ON
- $59,400 to $78,450 CAD / year
- Full-time
Learning and development programs to fuel your career
Added 2 hours ago
SC
store manager, Grimsby, ON
Starbucks Coffee Company
Grimsby, ON
- $59,400 to $78,450 CAD / year
- Full-time
Learning and development programs to fuel your career

Royal Ontario Museum

Coordinator, Events Sales Business Operations

Toronto, ON, M5V 2C6, Canada

$70,263 to $80,300 CAD / year · Full-time

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Job details

Pay: $70,263 to $80,300 CAD / year
Job type: Full-time
Apply by: Jan 18, 2027
Posting language: English
Posted: Oct 20, 2026

Original job description

WHO WE ARE

Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present and shared future.

As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values.

WHO WE NEED

We are seeking a highly organized and detail-oriented Coordinator, Events Sales Business Operations to support the administrative and business operations behind ROM’s event sales portfolio.

Working closely with the Assistant Vice President, Event Sales, Special Event Coordinators, and internal partners, you will coordinate event sales administration from client information and estimates through invoicing, revenue reconciliation, reporting, and procurement. As a key operator of ROM’s Delphi and Delphi Diagrams platforms, you will help maintain accurate event and client information and troubleshoot system issues to keep operations moving smoothly.

You will also support business reporting, digital event sales content, and select event coordination. This role is ideal for an experienced hospitality sales or business operations professional who combines strong systems knowledge, financial acumen, client service, and exceptional attention to detail.

HOW YOU WILL MAKE AN IMPACT

Coordinate event sales administration, including client information, estimates, invoicing, and other business activities supporting internal and external events
Reconcile daily event revenue, coordinate deposits with Finance, and maintain accurate financial and sales records
Serve as a key operator of Delphi and Delphi Diagrams, maintaining accurate system information and troubleshooting operational issues
Prepare and maintain budgets, projections, business reports, and trend information to support Event Sales leadership and strategic decision-making
Coordinate meetings and select special events for internal stakeholders and external clients, helping ensure seamless execution and a positive client experience
Manage event sales content and promotional materials across ROM’s website, social media, and other digital channels, ensuring information and imagery remain accurate and current
Coordinate procurement of products, supplies, and other resources required to support event sales and operations
Collaborate with Event Sales, Finance, and other ROM teams to maintain efficient processes, accurate information, and responsive service

WHAT YOU BRING

University degree in Business, preferably with a specialization in hospitality management, or a culture-related field, or an equivalent combination of education and relevant experience
Minimum five (5) years of experience in a fast-paced business administration role within hospitality sales or a related environment, including at least two (2) years of supervisory experience
Demonstrated proficiency with Delphi and CRM systems, including experience maintaining client and event information and supporting system-based workflows
Experience with invoicing, accounts payable and receivable, revenue reconciliation, budget oversight, and business reporting
Intermediate to advanced proficiency with Microsoft Office, Delphi, and Delphi Diagrams; familiarity with Dayforce, social media platforms, or other relevant business applications is an asset
Excellent organizational, project management, and multitasking skills, with exceptional accuracy and attention to detail
Strong written and verbal business communication and client service skills, with the ability to work effectively and diplomatically with diverse internal and external stakeholders
Familiarity with regulations and licensing requirements relevant to hospitality and events, such as AGCO, Entandem, and public health requirements, is an asset
Ability to work independently and collaboratively in a fast-paced environment while managing competing priorities and deadlines
Availability to work additional hours, including evenings and weekends, when required to support events and business needs
French-language proficiency is an asset

WHAT WE OFFER

Comprehensive benefits coverage: For permanent and full-time contract positions (conditions apply), enjoy paid benefits for individuals and families, a health spending account, and an Employee Assistance Program.
Worry-free retirement savings: With our pension plan, you benefit from an employer-matched Defined Benefit contribution plan, which provides predictable lifetime retirement income, survivor benefits, and early retirement options without the stress of investment decisions.
Support for new parents: Enjoy a parental leave top-up to 95 percent of your salary for 17 weeks, helping you balance work and family life.
Perks: Free ROM membership for permanent full-time and part-time staff, plus discounts to over 200 attractions through Attractions Ontario.
And more!

SALARY & TERMS OF EMPLOYMENT

START DATE: December 2026
OPEN DATE: October 19, 2026
CLOSE DATE: Open until filled
STATUS: Full-time, permanent
EMPLOYEE GROUP: OPSEU Local 543
SALARY: $70,263 - $80,300 CAD
SCHEDULE: 35 hours weekly
PROBATIONARY PERIOD: Six (6) months
LOCATION (on-site): Toronto, ON
POSTING TYPE: This posting is for an existing vacancy.

WHAT TO EXPECT IN OUR INTERVIEW PROCESS

Initial conversation: Apply online. Selected individuals will be invited to complete a pre-recorded video questionnaire to tell us more about your interest in ROM.
First interview: A 1-hour in-person or virtual interview with the Hiring Manager and a member of the HR team. This in-depth interview will focus on your skills and how they align with the team's and ROM's needs.

The above-listed process may change or vary based on the nature and scope of the position.

**All virtual conversations and interviews will be conducted via Microsoft Teams and may be recorded.**

WHY PEOPLE CHOOSE ROM

Cultural engagement: Daily interactions with Toronto's diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences.
Continuous learning: At ROM, expertise and continuous skill development are paramount. Our culture of curiosity and open-mindedness fosters growth beyond traditional career paths.
Passion & fulfillment: Our work in preserving and curating cultural narratives brings deep satisfaction. We are passionate about the arts, global history, cultural diversity, and leveraging digital technologies to enhance accessibility.
Team & culture: ROM promotes a positive workplace with collaborative, supportive teams that encourage creativity and innovation. We value new ideas and collective problem-solving.
Academic collaboration: We are committed to education, partnering with universities and providing student resources, underscoring our dedication to research and accessibility.

If you’re excited about this role, even if your experience differs from the specific requirements, we encourage you to apply. We’re keen to meet candidates who can contribute their talents to our goals, and will consider an equivalent combination of knowledge, skills, education, and experience.

COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, & ACCESSIBILITY
At ROM, we embrace diversity in our exhibits, communities, and teams. We encourage applications from racialized persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas. We are committed to equitable employment opportunities and a workplace free from discrimination and harassment.

We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us at careers@rom.on.ca for assistance.

ADDITIONAL INFORMATION

ROM does not require “Canadian experience.” International applicants with equivalent experience are encouraged to apply.
ROM uses technology-assisted tools (including JazzHR TalentFit) to support the review and screening of applications. All hiring decisions are made by human reviewers.
This posting is for an existing vacancy.

APPLY NOW

Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and, other checks depending on the role.

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More about this job

Responsibilities

The Coordinator will manage event sales administration, including invoicing, revenue reconciliation, and procurement while maintaining accurate client and event data in the Delphi system. They will also support business reporting, budget oversight, and coordinate internal meetings and promotional content across digital channels.

Requirements

Candidates must possess a university degree in Business or a related field and at least five years of experience in hospitality sales or business administration. Proficiency in Delphi, CRM systems, and financial reporting is required, along with strong organizational and communication skills.

Skills

Event sales administration
Business operations
Financial reconciliation
Delphi
Delphi Diagrams
Budgeting
Project management
Client service
Invoicing
Accounts payable
Accounts receivable
Data reporting
Procurement
Microsoft Office
Hospitality management
Communication

Benefits

Health spending account
Employee assistance program
Pension plan
Survivor benefits
Parental leave top-up
Free ROM membership
Discounts to attractions

Visa sponsorship

Not detected in the job text

Keywords

Event Sales
Business Operations
Delphi
Delphi Diagrams
Hospitality
Revenue Reconciliation
Invoicing
Procurement
Budgeting
CRM
Microsoft Office
Dayforce
Project Management
Client Service
Accounts Payable
Accounts Receivable
Financial Reporting
Event Coordination
Digital Content
Administration

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