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Added 1 hour ago
IT Infrastructure Manager
Affinity Credit Union
Estevan, SK · Regina, SK · Saskatoon, SK
We’re looking for an IT Infrastructure Manager to oversee Affinity’s enterprise systems. In this role, you will lead core infrastructure operations, drive strategic improvements, support…
Added 1 hour ago
MC
Senior Salesforce Administrator
Make-A-Wish Canada
Toronto, ON
- Full-time
We are looking for a Sr Salesforce Administrator to join our team at Make-A-Wish Canada. Reporting to the Manager of Business Applications, you will be responsible for the execution of…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 1 hour ago
H
Social Worker Degree
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Reporting to the Manager and within a multidisciplinary team, the Social Worker-BSW has responsibility for professional psychosocial assessment and counseling with clients…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 1 hour ago
L
Technical Sales Manager - Southeast Asia
Lallemand
Rivière-à-Pierre, QC · Rivière-à-à-Pierre, QC
- Full-time
Lallemand Biofuels & Distilled Spirits (LBDS) is looking for a Technical Sales Manager to drive profitable growth and strengthen customer relationships across Southeast Asia, with a…
Added 1 hour ago
WS
Indigenous Cultural Safety, Diversity, Equity and Inclusion Advisor
Workers' Safety & Compensation Commission of the NWT & Nunavut
BC · British Columbia, Canada
- $106,158 to $126,809 CAD / year
- Full-time
Reporting to the Manager, Program Development and Stakeholder Engagement, and working closely with the HR Manager, you will lead initiatives that make WSCC, its services and Northern…
Added 1 hour ago
WS
Indigenous Cultural Safety, Diversity, Equity and Inclusion Advisor
Workers' Safety & Compensation Commission of the NWT & Nunavut
ON · Ontario, Canada
- $106,158 to $126,809 CAD / year
- Full-time
Reporting to the Manager, Program Development and Stakeholder Engagement, and working closely with the HR Manager, you will lead initiatives that make WSCC, its services and Northern…
Added 1 hour ago
RV
UX Designer
Ross Video
Ottawa, ON · Nepean, ON
- Full-time
As our UX Designer, you'll create intuitive experiences across Ross Video's hardware and software products. Using user research, design expertise, and AI-assisted development tools, you'll…
Added 2 hours ago
CO
Project & Business Analyst (Full-Time)
City of Thunder Bay
Thunder Bay, ON
- Full-time
Here, your well-being matters. We invest in your future with comprehensive benefits, a secure pension, and meaningful career development opportunities, along with flexibility through a…
Added 2 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
The Human Resources Generalist plays a key role in supporting employees and managers across the organization while delivering a broad range of human resources programs, services, and…
Added 2 hours ago
Manager HRBP & Labour Relations
Rogers Communications
Calgary, AB · Vancouver, BC
Participate in collective bargaining, including research, documentation and strategy development.
Added 3 hours ago
R|
Clinical Research Coordinator - Nurse (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 3 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Study Principal Investigator and following established governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the…
Added 3 hours ago
R|
ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
Do you want to work for a world-renowned research institute that pushes the boundaries of biomedical science and health research? Right here in Montreal! At the Research Institute of the…
Added 3 hours ago
R|
Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a proactive and organized Licensed Practical Nurse (LPN) or Research nurse to join our dynamic team. The incumbent will play a key role in the execution of clinical research…
Added 3 hours ago
R|
Clinical Research Coordinator - CIM (Oncology)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Do you want to work for a world-renowned research institute that pushes the boundaries of biomedical science and health research? Right here in Montreal! At the Research Institute of the…
Added 3 hours ago
R|
Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
Added 3 hours ago
R|
Lab Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Laboratory Manager oversees both the day-to-day administrative infrastructure and basic science research activities within the Otorhinolaryngological Sciences Laboratory. This dual-role…
Added 3 hours ago
R|
Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager, Clinical Research Administration Centre for Innovative Medicine (CIM), the incumbent is responsible for supporting the submission of clinical research…
Added 3 hours ago
R|
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 3 hours ago
PR
Site Start-up Associate II (Health Canada CTA Submissions Expert)
Premier Research
Canada
- Full-time
Premier Research is looking for a Site Start-up Associate II (Health Canada CTA Submissions Expert) to join our Clinical Monitoring, Site Management and SSU team.
Added 3 hours ago
TU
Clinical Research Nurse
The University of British Columbia
Vancouver, BC
- $6,631.67 to $9,533.25 CAD / month
- Part-time
This position works under the supervision of Principal Investigators within the Division of Cardiology and Research Manager. Collaborates with researchers, coordinators, and hospital staff…
Added 3 hours ago
S
Senior Product Manager, Echo MS
SCIEX
Vaughan, ON
- $130,000 to $150,000 CAD / year
- Full-time
As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve…

Royal Ontario Museum

Group Sales Assistant

Toronto, ON, M5S 2C6, Canada

$26.6 to $30.41 CAD / hour · Part-time

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Job details

Pay: $26.6 to $30.41 CAD / hour
Job type: Part-time
Apply by: Feb 2, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

WHO WE ARE
Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present and shared future.

As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values.

WHO WE NEED
We are seeking a detail-oriented and client-focused Group Sales Assistant to support the Tourism & Promotions team at ROM. This role is perfect for someone who thrives in a dynamic sales and service environment, enjoys building relationships, and takes pride in delivering tailored experiences to diverse groups. From Tour Operators to corporate and community organizations, you’ll help ensure every visitor’s group’s experience starts with excellence.

If you bring administrative precision, a flair for customer service, and a genuine interest in the arts, culture, or education sectors, this could be a great fit.

HOW YOU WILL MAKE AN IMPACT

Support the daily business of Group Sales by arranging and selling tailored group visits for a variety of clients, including Tour Operators, performance troupes, corporate teams, and community organizations.
Maximize revenue by upselling enhancements such as exhibition access, guided tours, and team-building experiences adapting offerings to suit client needs.
Respond to group inquiries across channels (email, phone, web, and in-person), book experiences, schedule staff/volunteers, and organize invoicing and payment processing.
Contribute to seamless visitor experiences by ensuring accurate scheduling, timely follow-ups, and exceptional service from first contact through post-visit.
Provide administrative support to the Tourism & Promotions team, including maintaining records, researching new client opportunities, and updating tourism listings.
Track all client interactions in the ticketing system to support ongoing stewardship, accurate reporting, and future engagement efforts.

WHAT YOU BRING

Completion of some post-secondary education (less than 2 years) in marketing, education, tourism, museum studies, or a related discipline.
At least one (1) year of administrative or sales support experience, ideally in a not-for-profit, cultural, or educational environment.
Outstanding customer service and interpersonal skills, with a warm, professional approach to group sales and client communication.
Strong organizational and multitasking abilities, with a proven track record of meeting deadlines and managing competing priorities.
Proficiency with Microsoft Office (Word and Excel) and familiarity with ticketing and financial systems (e.g., VivaTickets BOS, Sage) are an asset.
A solutions-oriented mindset with the ability to listen to client needs, tailor offerings, and contribute to memorable group experiences.
A collaborative spirit and the ability to work independently in a fast-paced environment.
Bilingualism in French and English is considered an asset.

WHAT WE OFFER

Perks: Free ROM membership for permanent full-time and part-time staff, plus discounts to over 200 attractions through Attractions Ontario.
And more!

SALARY & TERMS OF EMPLOYMENT

START DATE: December 2026
OPEN DATE: November 4, 2026
CLOSE DATE: Open until filled
STATUS: Part-time, permanent
EMPLOYEE GROUP: OPSEU Local 543
HOURLY RATE: $26.60 – $30.41
SCHEDULE: Up to 24 hours weekly
PROBATIONARY PERIOD: 420 hours or six (6) months
LOCATION (onsite): Toronto, ON

WHAT TO EXPECT IN OUR INTERVIEW PROCESS

Initial conversation: Apply online. Selected individuals will be invited to complete a pre-recorded video questionnaire to tell us more about your interest in ROM.
First interview: A 1-hour in-person or virtual interview with the Hiring Manager and a member of the HR team. This in-depth interview will focus on your skills and how they align with the team's and ROM's needs.
Second interview: A 1-hour in-person meeting with the Hiring Manager and relevant team members. You may be asked to present a pre-assigned case study and discuss scenarios relevant to your role. Depending on the position, you might also be given a tour of ROM and receive a preview of your responsibilities and interactions.

The above-listed process may change or vary based on the nature and scope of the position.

**All virtual conversations and interviews will be conducted via Microsoft Teams and may be recorded.**

WHY PEOPLE CHOOSE ROM

Cultural engagement: Daily interactions with Toronto's diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences.
Continuous learning: At ROM, expertise and continuous skill development are paramount. Our culture of curiosity and open-mindedness fosters growth beyond traditional career paths.
Passion & fulfillment: Our work in preserving and curating cultural narratives brings deep satisfaction. We are passionate about the arts, global history, cultural diversity, and leveraging digital technologies to enhance accessibility.
Team & culture: ROM promotes a positive workplace with collaborative, supportive teams that encourage creativity and innovation. We value new ideas and collective problem-solving.
Academic collaboration: We are committed to education, partnering with universities and providing student resources, underscoring our dedication to research and accessibility.

If you’re excited about this role, even if your experience differs from the specific requirements, we encourage you to apply. We’re keen to meet candidates who can contribute their talents to our goals, and will consider an equivalent combination of knowledge, skills, education, and experience.

COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, & ACCESSIBILITY
At ROM, we embrace diversity in our exhibits, communities, and teams. We encourage applications from racialized persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas. We are committed to equitable employment opportunities and a workplace free from discrimination and harassment.

We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us at careers@rom.on.ca for assistance.

ADDITIONAL INFORMATION

ROM does not require “Canadian experience.” International applicants with equivalent experience are encouraged to apply.
ROM uses technology-assisted tools (including JazzHR TalentFit) to support the review and screening of applications. All hiring decisions are made by human reviewers.
This posting is for an existing vacancy.

APPLY NOW

Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and, other checks depending on the role.

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More about this job

Responsibilities

The Group Sales Assistant will manage group visit bookings, process payments, and coordinate schedules for various clients including tour operators and corporate groups. Additionally, the role provides administrative support to the Tourism & Promotions team by maintaining records and tracking client interactions.

Requirements

Candidates must have at least one year of administrative or sales support experience and some post-secondary education in a relevant field. Strong organizational skills, proficiency in Microsoft Office, and a customer-focused approach are essential for success in this role.

Skills

Sales support
Customer service
Administrative support
Relationship building
Data entry
Invoicing
Payment processing
Scheduling
Microsoft Office
Ticketing systems
Financial systems
Communication
Multitasking
Problem solving
Collaboration

Benefits

Free ROM membership
Discounts to over 200 attractions

Visa sponsorship

Not detected in the job text

Keywords

Group Sales
Tourism
Promotions
Administrative Support
Customer Service
Ticketing Systems
VivaTickets BOS
Sage
Microsoft Office
Invoicing
Data Entry
Client Relations
Museum
Cultural Institution
Sales Support
Scheduling
Record Keeping
Reporting
Stewardship
Marketing

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