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Added 2 days ago
I
Customer Experience Leader (Contract 18 Months)
Indigo
London, ON
- $18.6 to $23.25 CAD / hour
- Full-time
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in…
Added 2 days ago
I
Customer Experience Leader (Contract 18+ Months)
Indigo
London, ON
- $18.6 to $23.25 CAD / hour
- Contract
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in…
Added 2 days ago
IB
Customer Experience Leader (Contract 18 Months)
Indigo Books & Music
London, ON
- $18.6 to $23.25 CAD / hour
- Full-time
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in…
Added 4 days ago
RO
Gallery Activation Lead (24-month Contract)
Royal Ontario Museum
Toronto, ON
- Part-time
Under the supervision of the Manager, Gallery Engagement and working closely with the Gallery Activation Coordinator, you will provide daily guidance to Gallery Assistants and volunteers as…
Added 4 days ago
RO
Gallery Activation Lead (24-month Contract)
Royal Ontario Museum
Toronto, ON
- $29.76 to $34 CAD / hour
- Part-time
Under the supervision of the Manager, Gallery Engagement and working closely with the Gallery Activation Coordinator, you will provide daily guidance to Gallery Assistants and volunteers as…
Added 8 days ago
RO
Assistant Manager, Retail In-store Sales & Service (12-month Contract)
Royal Ontario Museum
Toronto, ON
- $26 CAD / hour
- Part-time
We are seeking an enthusiastic, customer-focused Assistant Manager, Retail In-store Sales & Service to help lead daily sales and service operations in ROM's retail store.
Added 8 days ago
RO
Assistant Manager, Retail In-store Sales & Service (12-month Contract)
Royal Ontario Museum
Toronto, ON
- Part-time
We are seeking an enthusiastic, customer-focused Assistant Manager, Retail In-store Sales & Service to help lead daily sales and service operations in ROM's retail store.
Added 10 days ago
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Technologist
Sanofi
Toronto, ON
- Full-time
…cutting-edge science and manufacturing, fueled by data and digital technologies, have the potential to transform the practice of medicine, turning the impossible into possible for millions…
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Specialist, Paid Media
Reitmans (Canada) Ltée/Ltd
Montreal, QC
- Full-time
The Paid Media Specialist plays a key role in developing and executing integrated media plans across all available digital platforms to support growth and achieve marketing objectives for…
Added 10 days ago
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Sr. Manager, Content & Community Management, Tim Hortons, Canada (Fixed Term - 12 months)
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- Full-time
This is a 12- month temporary contract role covering a maternity leave with the possibility of an extension to 18-months.
Added 11 days ago
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Senior Production Manager - CBC Sports Presents (English Services)
Radio-Canada
Toronto, ON
- Full-time
This position is a 18 months backfill of a maternity leave**
Added 11 days ago
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Senior Production Manager - CBC Sports Presents (English Services)
CBC/Radio-Canada
Toronto, ON
- Full-time
This position is a 18 months backfill of a maternity leave**
Added 12 days ago
RO
Assistant Manager, Retail In-store Sales & Service (12-month Contract)
Royal Ontario Museum
Toronto, ON
- Contract
We are seeking an enthusiastic, customer-focused Assistant Manager, Retail In-store Sales & Service to help lead daily sales and service operations in ROM's retail store.
Added 12 days ago
RO
School Experiences Coordinator (12-month Contract)
Royal Ontario Museum
Toronto, ON
- $35.15 to $40.19 CAD / hour
- Part-time
Reporting to the Manager, School Programs, you will serve as a key point of contact for visiting school groups, educators, and program participants, ensuring that bookings, payments,…
Added 12 days ago
RO
Performance Program Coordinator (12-month Contract)
Royal Ontario Museum
Toronto, ON
- $74,303 to $84,917 CAD / year
- Full-time
Reporting to the Manager, Performance Programs, you will work closely with artists, performers, community arts organizations, and teams across the Museum to develop and deliver innovative…
Added 12 days ago
RO
Manager, Retail In-store Sales & Service Operations
Royal Ontario Museum
Toronto, ON
- $99,788 to $117,398 CAD / year
- Full-time
Reporting to the Senior Manager, Retail Business Operations, you will oversee front-of-house and back-of-house retail activities, ensuring the store delivers exceptional customer…
Added 12 days ago
RO
Coordinator, Events Sales Business Operations
Royal Ontario Museum
Toronto, ON
- $70,263 to $80,300 CAD / year
- Full-time
You will also support business reporting, digital event sales content, and select event coordination. This role is ideal for an experienced hospitality sales or business operations…
Added 12 days ago
RO
Coordinator, Events Sales Business Operations
Royal Ontario Museum
Toronto, ON
- Full-time
You will also support business reporting, digital event sales content, and select event coordination. This role is ideal for an experienced hospitality sales or business operations…
Added 12 days ago
RO
Manager, Retail In-store Sales & Service Operations
Royal Ontario Museum
Toronto, ON
- Full-time
Reporting to the Senior Manager, Retail Business Operations, you will oversee front-of-house and back-of-house retail activities, ensuring the store delivers exceptional customer…
Added 16 days ago
Digital Operations Manager (18 months contract)
Bell
Toronto, ON
The Digital Operations Manager plays a key role in advancing Bell Media’s digital advertising products. In this role, you will act as a subject matter expert in advertising innovation and…
Added 17 days ago
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Marketing Manager II
Robertson & Company Ltd.
Toronto, ON
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Contract Period: 18 months with potential to extend
Added 17 days ago
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Senior HR Digital Engagement Advisor (Contract Position)
Metrolinx
Canada
- Full-time
Our Human Resources Operations Division is looking for a forward-thinking, inclusive Senior Advisor, HR Digital Engagement to shape employees’ HR experience in a modern, digital-first…
Added 25 days ago
MI
Community Engagement Manager
MedSleep Inc.
Victoria, BC
- $26 to $35 CAD / hour
- Temporary
This role will be a contract role, meaning this is temporary. This is to cover a maternity leave for eighteen (18) months.
Added 25 days ago
M
Community Engagement Manager
MedSleep
Victoria, BC
- Contract
This role will be a contract role, meaning this is temporary. This is to cover a maternity leave for eighteen (18) months.
Added 26 days ago
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Personal Banking Associate
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Brantford, ON
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Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and…

Royal Ontario Museum

Performance Program Coordinator (12-month Contract)

Toronto, ON, M5S 2C6, Canada

$74,303 to $84,917 CAD / year · Full-time

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Job details

Pay: $74,303 to $84,917 CAD / year
Job type: Full-time
Apply by: Jan 18, 2027
Posting language: English
Posted: Oct 20, 2026

Original job description

WHO WE ARE
Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present and shared future.

As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values.

WHO WE NEED

We are seeking a creative, collaborative, and experienced Performance Program Coordinator to help develop and produce engaging public performance programming at ROM.

Reporting to the Manager, Performance Programs, you will work closely with artists, performers, community arts organizations, and teams across the Museum to develop and deliver innovative programs that reflect ROM's collections, exhibitions, and broader cultural conversations. From researching creative concepts and building partnerships to coordinating live productions and managing program budgets, you will play a key role in bringing meaningful artistic experiences to diverse audiences.

This role is ideal for an experienced arts programmer or producer who combines a deep understanding of the performing arts with strong organizational skills, creative vision, and a collaborative approach. You will have the opportunity to shape participatory experiences, develop relationships across the arts community, and contribute to programming that engages audiences in new and exciting ways.

HOW YOU WILL MAKE AN IMPACT

Develop and produce engaging public performance programs that connect audiences with art, culture, nature, and ROM's collections and exhibitions.
Research relevant cultural themes, emerging artistic practices, and audience interests to develop innovative programming concepts and formats.
Identify, cultivate, and negotiate partnerships with diverse artists, performers, arts organizations, community collectives, and other external collaborators.
Coordinate all aspects of approved performance programs, working across ROM departments to ensure seamless planning, production, and delivery.
Manage assigned program budgets, negotiate performer and supplier contracts, track expenses, and contribute to attendance and revenue forecasting.
Collaborate with Marketing, Communications, and other ROM teams to support program promotion through timely and accurate information across digital and traditional channels.
Support the recruitment, training, scheduling, and supervision of performers and on-site program assistants to ensure successful program delivery.
Coordinate supporting program elements, including technical services, food and beverage requirements, and collection objects or displays, while following applicable museum procedures.
Evaluate program outcomes, attendance, audience engagement, and financial performance, providing reports and recommendations to strengthen future programming.

WHAT YOU BRING

Minimum five (5) years of experience in arts or cultural program development, live performance production, and administration, ideally within an arts or cultural institution.
A degree in performing arts, arts management, or a related field is an asset; a diploma in event or theatrical production planning is also considered an asset.
Extensive knowledge of the performing arts and entertainment landscape, including diverse artistic practices, inclusive programming, audience engagement, and participatory approaches.
Demonstrated experience developing creative program concepts, producing live performances, and collaborating with artists, community organizations, and interdisciplinary teams.
Strong budget management and financial reporting skills, including experience negotiating contracts, managing program expenses, and supporting financial forecasts.
Excellent organizational, project management, and problem-solving skills, with the ability to independently manage competing priorities and respond effectively to challenges during live events.
Exceptional interpersonal, communication, and conflict resolution skills, with a strong commitment to high-quality production standards, visitor experience, and collaborative partnerships.
Familiarity with event production requirements, including technical services, food and beverage coordination, and protocols related to live performance and public events.
Proficiency with Microsoft Office applications and the ability to work flexible hours, including regular evenings and weekends. Experience with social media, Adobe Photoshop or other design software, and Delphi Amadeus Sales and Catering software is an asset.

WHAT WE OFFER

Comprehensive benefits coverage: For permanent and full-time contract positions (conditions apply), enjoy 100 percent premium-free benefits for individuals and families, a health spending account, flexible working options (varies by position), and an Employee Assistance Program.
Worry-free retirement savings: With our optional pension plan, you benefit from an employer-matched Defined Benefit contribution plan, which provides predictable lifetime retirement income, survivor benefits, and early retirement options without the stress of investment decisions.
Perks: Free ROM membership for permanent full-time and part-time staff, plus discounts to over 200 attractions through Attractions Ontario.
And more!

SALARY & TERMS OF EMPLOYMENT

START DATE: December 2026
OPEN DATE: October 19, 2026
CLOSE DATE: Open until filled
STATUS: Full-time, contract
EMPLOYEE GROUP: OPSEU
SALARY: $74,303 - $84,917 CAD
SCHEDULE: 35 hours weekly
PROBATIONARY PERIOD: Six (6) months
LOCATION (onsite): Toronto, ON

WHAT TO EXPECT IN OUR INTERVIEW PROCESS

Initial conversation: Apply online. Selected individuals will be invited to complete a pre-recorded video questionnaire to tell us more about your interest in ROM.
First interview: A 1-hour in-person or virtual interview with the Hiring Manager and a member of the HR team. This in-depth interview will focus on your skills and how they align with the team's and ROM's needs.
Second interview: A 1-hour in-person meeting with the Hiring Manager and relevant team members. You may be asked to present a pre-assigned case study and discuss scenarios relevant to your role. Depending on the position, you might also be given a tour of ROM and receive a preview of your responsibilities and interactions.
Third Interview: a final interview with key stakeholders.

The above-listed process may change or vary based on the nature and scope of the position.

**All virtual conversations and interviews will be conducted via Microsoft Teams and may be recorded.**

WHY PEOPLE CHOOSE ROM

Cultural engagement: Daily interactions with Toronto's diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences.
Continuous learning: At ROM, expertise and continuous skill development are paramount. Our culture of curiosity and open-mindedness fosters growth beyond traditional career paths.
Passion & fulfillment: Our work in preserving and curating cultural narratives brings deep satisfaction. We are passionate about the arts, global history, cultural diversity, and leveraging digital technologies to enhance accessibility.
Team & culture: ROM promotes a positive workplace with collaborative, supportive teams that encourage creativity and innovation. We value new ideas and collective problem-solving.
Academic collaboration: We are committed to education, partnering with universities and providing student resources, underscoring our dedication to research and accessibility.

If you’re excited about this role, even if your experience differs from the specific requirements, we encourage you to apply. We’re keen to meet candidates who can contribute their talents to our goals, and will consider an equivalent combination of knowledge, skills, education, and experience.

COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, & ACCESSIBILITY
At ROM, we embrace diversity in our exhibits, communities, and teams. We encourage applications from racialized persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas. We are committed to equitable employment opportunities and a workplace free from discrimination and harassment.

We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us at careers@rom.on.ca for assistance.

ADDITIONAL INFORMATION

ROM does not require “Canadian experience.” International applicants with equivalent experience are encouraged to apply.
ROM uses technology-assisted tools (including JazzHR TalentFit) to support the review and screening of applications. All hiring decisions are made by human reviewers.
This posting is for an existing vacancy.

APPLY NOW

Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and, other checks depending on the role.

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More about this job

Responsibilities

Develop and produce engaging public performance programs that connect audiences with the museum's collections and cultural themes. Manage program budgets, negotiate contracts, and coordinate all aspects of live productions while collaborating with internal teams and external partners.

Requirements

Requires a minimum of five years of experience in arts or cultural program development and live performance production. A degree in performing arts, arts management, or a related field is considered an asset.

Skills

Arts programming
Live performance production
Budget management
Contract negotiation
Project management
Audience engagement
Event coordination
Financial reporting
Communication
Problem-solving
Interpersonal skills
Conflict resolution
Microsoft Office

Benefits

Health spending account
Flexible working options
Employee assistance program
Pension plan
Survivor benefits
Early retirement options
Free ROM membership
Discounts to over 200 attractions

Visa sponsorship

Not detected in the job text

Keywords

Performance Program Coordinator
Arts Programming
Live Performance
Event Production
Budget Management
Contract Negotiation
Audience Engagement
Cultural Institutions
Project Management
Microsoft Office
Adobe Photoshop
Delphi Amadeus
Financial Forecasting
Stakeholder Management
Public Programming
Museum Operations

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