Find work in Canada.

327,725 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
Industrial Security Guard - FT
GardaWorld
Langley (District), BC · Surrey, BC · Langley, Brit
…shift while building valuable experience in security, customer service, and problem-solving. If you enjoy staying active, working independently, and making a meaningful impact, this is the…
Added 12 mins ago
Operations and Client Success Manager (Short-Term Rental / Hospitality)
Huzzle
Remote, Canada
Full-time · Remote
…specialize in managing high-end vacation homes and delivering concierge-level guest experiences for both travelers and property…
Added 27 mins ago
Assistant Front Office Manager
AccorHotel
Jasper, AB
Full-time
Providing day to day operational and managerial support for Front Desk, Concierge, Guest Services, Royal Service, Tours department, and ensure all service standards are followed
Added 41 mins ago
Community Operations Manager
Amica Senior Lifestyles
Mississauga, ON
Full-time
…areas within their community, including office management, concierge, payroll and benefits, housekeeping, billing and accounting. Furthermore, the Community Operations Manager advises,…
Added 1 hour ago
Overnight Concierge
Cleantech Service Group
Coquitlam, BC
$23 CAD / hour
Part-time
We are seeking a dependable and professional Concierge for a residential property, a 28-floor, 379-unit building located in Coquitlam. In this dynamic role, you will provide exceptional…
Added 1 hour ago
GUEST SERVICE AGENT
Lais Hotel Properties L
Jordan Station, ON
Up to $18.94 CAD / hour
Part-time
Inn on the Twenty is currently seeking a Guest Service Agent to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to…
Added 1 hour ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 hour ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 hour ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 hour ago
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
As a Weekend Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 hour ago
Security Concierge
FirstService Residential Canada
Markham, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 hour ago
Security Concierge
FirstService Residential Canada
Toronto, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 hour ago
Concierge
FirstService Residential Canada
Vancouver, BC
Part-time
As a Concierge, you are the “face” of the high-end residential properties. You are responsible for greeting all residents and visitors with a warm smile and doing their utmost to ensure…
Added 1 hour ago
Security Concierge
FirstService Residential Canada
Oakville, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 hour ago
Security Concierge
FirstService Residential Canada
Oakville, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 2 hours ago
Team Leader Production
Lamb Weston
Taber, AB · AB · Alberta, Canada (Taber Plant)
Full-time
…love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the…
Added 2 hours ago
Assistant Guest Services Manager
Germain Hôtels
AB · Calgary, AB
Full-time
Lead by example and collaborate with other departments to ensure that our level of service from front desk, reservations, night audit, concierge is always at its best and follow up on…
Added 3 hours ago
Door Attendant
Marriott
Regina, SK
Part-time
…transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to…
Added 4 hours ago
Brand concierge
Applewood Nissan Langley
Langley (District), BC · Langley, BC
Full-time
Role Description The Brand Concierge is a full-time, on-site role based at Applewood Nissan Langley in Langley, BC. This position is responsible for greeting guests, managing reception…
Added 4 hours ago
Part Time Lot Attendant - Crown Nissan
Crown Auto Group
Winnipeg, MB
Part-time
Access to Perkopolis. (Canadas leading corporate concierge discount service)
Added 4 hours ago
Concierge- Pivot
Rhapsody Property Management Services
Toronto, ON
$18 to $19.5 CAD / hour
Full-time
The successful candidate will provide exceptional service to all residents, prospective residents, guests, clients and vendors. Concierge team members are the face of the property while…
Added 5 hours ago
Senior Team Leader, Concierge Guest Experience
AccorHotel
Moncton, NB
Full-time
We are seeking an experienced and inspiring Senior Team Leader to support and guide our Concierge Guest Experience team for the Orient Express Sailing Yachts. In this role, you will lead…
Added 5 hours ago
Ski Concierge (Winter Seasonal)
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
Full-time
…our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable…
Added 6 hours ago
Full-time Passenger Experience Representative
GardaWorld
Charlottetown, PE
Full-time
As a Concierge Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers,…
Added 6 hours ago
Night Shift Supervisor
GardaWorld
Calgary, AB
…operations run smoothly and providing exceptional customer service. You will work with people from all shifts in a dynamic…

Royal Ontario Museum

Visitor Experience Concierge

Toronto, ON, M5S 2C6, Canada

Pay: $23.74 to $27.13 CAD / hour
Job type: Part-time
Apply by: Nov 22, 2026
Experience: Up to 1 year of experience in customer service, hospitality, or sales
Posting language: English
Posted: Aug 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

WHO WE ARE
Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present and shared future.

As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values. Join our team at ROM for a rewarding opportunity as a Visitor Experience Concierge during our upcoming peak periods.

WHO WE NEED
We are seeking enthusiastic, service-oriented individuals to join ROM as a Visitor Experience Concierge. Reporting to the Assistant Managers of Visitor Experience and working under the guidance of the Visitor Experience Leads, this front-line position is the welcoming face of ROM. You’ll ensure a smooth, engaging, and visitor-focused experience by greeting guests, managing entry points and coat check, and offering support at membership and ticketing stations.

This role is ideal for folks who thrive in fast-paced, public environments, are passionate about delivering outstanding customer service, and enjoy making each visitor feel valued and welcome.

HOW YOU WILL MAKE AN IMPACT

Greet and direct visitors while managing queues, scanning tickets, and supporting self-serve and mobile ticketing kiosks
Operate the coat check, ensuring secure and efficient handling of personal items
Assist visitors and members at the service desk with museum planning, ticketing, and memberships
Support sales and engagement by identifying cross-selling and upselling opportunities
Respond professionally and empathetically to visitor concerns and feedback
Attend training and participate in onboarding support for new team members
Assist in preparing the front-of-house areas and maintaining operational readiness throughout the day
Support wayfinding during disruptions and event setups
Perform other duties as required to ensure an exceptional visitor experience

WHAT YOU BRING

Secondary School Diploma; post-secondary education in hospitality, tourism, or customer service is an asset
Up to 1 year of experience in customer service, hospitality, or sales
Strong communication and listening skills, with oral proficiency in English (French or another second language is an asset)
A proactive, guest-centred approach to problem-solving and service delivery
Comfort working in fast-paced, high-volume public spaces
Ability to use tablets, mobile devices, POS systems, and ticketing software
Reliable and punctual, with strong attention to detail and a team-oriented attitude
Willingness to work variable shifts, including weekends, evenings, statutory holidays, and full-time hours during peak periods (e.g., December holidays, March Break, Family Day weekend)

SALARY & TERMS OF EMPLOYMENT

Start date: October 2026
Open date: August 24, 2026
Close date: September 18, 2026
Status: Part-time contract
Employee group: OPSEU Local 543
Salary: $23.74 - $27.13 per hour
Schedule: Up to 24 hours weekly
Probationary period: 420 hours or six (6) months
Location: Toronto, ON (onsite)

WHAT TO EXPECT IN OUR INTERVIEW PROCESS
Our recruitment process for the Visitor Experience Concierge opportunity will include an Invitation-Only Hiring Event at ROM in September 2026.

Application & initial screening: Apply online. Selected individuals will be invited to complete a pre-recorded video questionnaire to tell us more about your interest in ROM, your customer service experience, and the impact you could make as part of our Visitor Experience team.
Invitation-Only Hiring Event: Candidates selected to move forward will be invited to attend an in-person hiring event at the Royal Ontario Museum in September 2026. The event will provide an opportunity to meet members of the Visitor Experience and Human Resources teams, learn more about the role and working at ROM, and participate in our interview and selection activities.
Final selection: Following the hiring event, selected candidates will be contacted regarding next steps. Candidates receiving a verbal offer will be required to successfully complete ROM's pre-employment requirements, including a background check and professional reference verification.

Please note: The September hiring event is by invitation only. Due to anticipated interest in this opportunity, only candidates selected through the initial screening process will receive an invitation and event details.

The above process may change or vary based on operational requirements and the number of candidates participating.

**All virtual conversations and interviews will be conducted via Microsoft Teams and may be recorded.**

WHY PEOPLE CHOOSE ROM

Cultural engagement: Daily interactions with Toronto's diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences.
Continuous learning: At ROM, expertise and continuous skill development are paramount. Our culture of curiosity and open-mindedness fosters growth beyond traditional career paths.
Passion & fulfillment: Our work in preserving and curating cultural narratives brings deep satisfaction. We are passionate about the arts, global history, cultural diversity, and leveraging digital technologies to enhance accessibility.
Team & culture: ROM promotes a positive workplace with collaborative, supportive teams that encourage creativity and innovation. We value new ideas and collective problem-solving.
Academic collaboration: We are committed to education, partnering with universities and providing student resources, underscoring our dedication to research and accessibility.

If you’re excited about this role, even if your experience differs from the specific requirements, we encourage you to apply. We’re keen to meet candidates who can contribute their talents to our goals, and will consider an equivalent combination of knowledge, skills, education, and experience.

COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, & ACCESSIBILITY
At ROM, we embrace diversity in our exhibits, communities, and teams. We encourage applications from racialized persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas. We are committed to equitable employment opportunities and a workplace free from discrimination and harassment.

We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us at careers@rom.on.ca for assistance.

ADDITIONAL INFORMATION

ROM does not require “Canadian experience.” International applicants with equivalent experience are encouraged to apply.
ROM uses technology-assisted tools (including JazzHR TalentFit) to support the review and screening of applications. All hiring decisions are made by human reviewers.
This posting is for an existing vacancy.

APPLY NOW

Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and, other checks depending on the role.

Apply About employer

More about this job

Responsibilities

The Visitor Experience Concierge acts as the welcoming face of the museum by greeting guests, managing entry points, and operating coat check services. They also assist visitors with ticketing, memberships, and museum planning while maintaining operational readiness in public areas.

Requirements

Candidates must possess a Secondary School Diploma and up to one year of experience in customer service, hospitality, or sales. Strong communication skills and the ability to work in a fast-paced environment are essential, with proficiency in English required.

Skills

Customer Service
Communication
Listening
Problem-solving
Sales
Upselling
Cross-selling
Ticketing Software
POS Systems
Mobile Devices
Wayfinding
Public Relations
Hospitality
Teamwork
Attention To Detail

Visa sponsorship

Not detected in the job text

Keywords

Visitor Experience
Concierge
Customer Service
Hospitality
Tourism
Sales
Ticketing
Membership
POS Systems
Museum
Front-line
Wayfinding
Public Spaces
Communication
Problem-solving
Team-oriented
Operational Readiness
Microsoft Teams
JazzHR
Cultural Institution

Report this job