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Added 9 mins ago
PC
Manager, Threat Hunting & Incident Response
Pwc Canada
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
Minimum of 6 years in Information Technology and minimum of 4 years in Information Security.
Added 46 mins ago
Senior Programmer Analyst
Office of the Chief Information Officer
St. John's, NL
…under the guidance of a Team Lead, the Office of the Chief Information Officer (OCIO) is seeking a Senior Programmer Analyst. The Senior Programmer Analyst provides full-stack application…
Added 51 mins ago
T
Sr. Business Systems Analyst
TD
Toronto, ON
- Full-time
Works independently as the senior or lead system analyst and coaches/guides members within area of expertise
Added 51 mins ago
C
Applications Support Sr Analyst - Asst Vice President
Citi
Mississauga, ON
- Full-time
The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and…
Added 51 mins ago
C
Analyst, Treasury Data Quality & Reconciliations
CIBC
Toronto, ON
- Full-time
You have a degree Equivalent to University degree in Business, Information Technology, Computer Science, Engineering or Mathematics
Added 1 hour ago
Financial Systems Analyst Student
PCL Construction
Edmonton, AB
Information management, information technology, computing science or a related discipline
Added 1 hour ago
SH
Billing Data Analyst Intern
Siemens Healthineers
Oakville, ON
- Internship
…interesting? Then come and join our global team as a Billing Data Analyst Intern to support data-driven billing operations through reporting, data validation, trend analysis, system…
Added 1 hour ago
IS
business analyst, informatics
IMDS Software
Montreal, QC
- Full-time
Design, develop and implement information systems business solutions
Added 1 hour ago
Senior Analyst, Financial Planning & Analysis - Superior Gas Liquids
Superior Plus Propane Talent Acquisition
Calgary, AB
Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends.
Added 1 hour ago
R
Associate Director - Lead Production Services Support, Fixed Income
RBC
Toronto, ON
- Full-time
Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating…
Added 2 hours ago
R
Business Analyst - Intermediate
Raise
Toronto, ON
- Contract
We at Raise are hiring a Business Analyst - Intermediate for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising…
Added 2 hours ago
TG
Contract & Sales Support Analyst
TMX Group
Toronto, ON
- $65,000 to $75,000 CAD / year
- Full-time
The Contract & Sales Support Analyst provides essential day-to-day operational support for client data agreements, sales processes, billing reconciliations, and market data guidelines. In…
Added 2 hours ago
NC
It Security Analyst
Niagara Casinos
Niagara Falls, ON · Fallsview Casino
- Full-time
…responsible for the deployment, operation and monitoring of information security technology and for identifying and analyzing security incidents. The role will be pivotal in embedding and…
Added 2 hours ago
B
Support Analyst - Unified Communications
BMO
Toronto, ON · SCC
- Full-time
Understanding of Information Technology operating processes used for systems to ensure effective delivery including but not limited to IT Operations mandatory operating standards for…
Added 2 hours ago
EI
Human Resources Business Partner - Permanent
Elk Island Public Schools
Sherwood Park, AB
- Full-time
…Human Resources, Financial Services, Supports for Students and Information Technologies. Central Services is staffed by 190…
Added 3 hours ago
G
IT Support Specialist
GreenFox
Edmonton, AB
- Full-time
A diploma or certificate in Information Technology, Computer Systems Technology, or a related field (NAIT, SAIT, or equivalent), or equivalent hands-on experience
Added 3 hours ago
CI
Senior Manager, ERP
Calian in Space & Technology
Ottawa, ON
- Full-time
Bachelor’s degree in Information Technology, Business Administration, or a related field
Added 3 hours ago
RH
IT Technical Analyst - Contract
Robert Half
Fergus, ON
- $30 to $37 CAD / hour
- Contract
Minimum of 5 years Information Technology experience
Added 3 hours ago
O
Sr. Compliance Analyst
OpenText
Mississauga, ON
- Full-time
Senior GRC Technology Analyst will have the opportunity to impact meaningfully and contribute to the OpenText IT Compliance Program in accordance with ISO 27001, PCI-DSS, SOC1/2, HIPAA,…
Added 3 hours ago
TG
Contract & Sales Support Analyst
TMX Group
Toronto, ON
- $65,000 to $75,000 CAD / year
- Full-time
The Contract & Sales Support Analyst provides essential day-to-day operational support for client data agreements, sales processes, billing reconciliations, and market data guidelines. In…
Added 3 hours ago
T
Sr. Business Systems Analyst
TD
Toronto, ON
- Full-time
Level 9 | Procurement, Contracting and Risk Technology
Added 3 hours ago
TU
Systems Administrator I
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
AAPS Salaried - Information Systems and Technology, Level C
Added 4 hours ago
D
Programmer Analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC
- Full-time
As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…
Added 4 hours ago
IB
Strategic Planning & Process Redesign Manager - 12‑month contract
Indigo Books & Music
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
We Will Be Data Driven – System Thinking – Entrepreneurial.
Added 4 hours ago
GD
Senior Human Factors Engineering Analyst
General Dynamics Missions System International
Ottawa, ON
- $110,000 to $128,000 CAD / year
- Full-time
At General Dynamics Mission Systems–Canada, we’re not just engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical…

Closed listing

Royal Victoria Regional Health Centre

Meditech Support Analyst

Barrie, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Summary & Requirements

For over 20 years, Collingwood General & Marine Hospital (CGMH), Georgian Bay General Hospital (GBGH), Headwaters Health Care Centre (HHCC) and Royal Victoria Regional Health Centre (RVH) have been in partnership sharing a single Health Information System (HIS) – Meditech. This group has come to be known as the “CARE4 Partnership”. With the implementation of Meditech Expanse, RVH has been identified by the partnership as the Lead agency providing regional Meditech support and some other key services. The primary purpose of this partnership of the four hospitals is to improve patient safety and quality of care by promoting and maintaining a one patient, one record vision in our single shared HIS. The CARE4 Partnership has identified information and technology as key pillar to support a safe and efficient patient experience while driving clinical excellence. We are excited to further expand our team to continue the ongoing support.

You may be assigned to an alternate main site temporarily at the discretion of Regional Digital Health Leadership. You may be required to provide on- call, after hours support, and you may be requested to flex your schedule based on organization requirements, project implementations, and incident management. This may require extended shifts, evenings, nights and/or weekends to provide excellent systems support to our hospitals which are open 24x7x365.

As the Meditech Support Analyst, you will report to the Regional Manager of Clinical Informatics. You are an integral part of the Regional Digital Health (RDH) team. This challenging position requires an individual to be self-directed, analytical, and organized. In this role you will be working closely with the Regional Clinical Applications Analysts, and RDH teams in supporting Meditech and associated systems, equipment and integration, while providing front line service and support to end-user’s clinical staff, physicians and the IT local service desks for the four-hospital partnership. This position will work with key stakeholders, to assist in managing and triaging Meditech service requests, clinical priorities and business needs, and assist as liaison with the Clinical Analyst of urgent issues so that effective solutions that are consistent with regional/organizational goals and objectives occur.

This role requires strong functional knowledge and understanding of the Meditech HCIS modules, operational workflows, including associated equipment, integrations and operational functions. The MEDITECH Support Analyst functions as Tier 2 service and support and may also support various workflow and modules associated with user and providers, other applications and maintenance of regional standards. You will require broad functional understanding of Meditech, supporting multiple internal and external stakeholders, initiatives, and projects, and provides support for operational changes, moves and provides options and support to development opportunities for system and process optimizations to meet project goals and objectives.

Qualifications

As a qualified candidate you will have the following job requirements:

Minimum Secondary School Diploma; Preferred Undergraduate degree or diploma
Minimum three-years of relevant healthcare experience; preferably in hospital setting
Required experience with Meditech applications with proven knowledge to explain and demonstrate ability for triage and support for the relevant Expanse modules
Preferred demonstrated competency in Meditech Expanse is preferred and Internet research capabilities
Required advanced competency in MS Office Suite and to effectively operate computer, hardware, software and peripheral equipment
Experience with ITIL documentation an asset
Experience applying LEAN principles

You will be an ideal candidate for this position if you have:

Critical thinker, strategic thinker, ability to effectively problem solve
Excellent skill in problem recognition and problem solving, including critical incident management
Excellent customer relations and support service
Consistently displays behaviors that enhances the image of organization as evidenced by professional and courteous behaviour toward all customers
Excellent interpersonal and communication skills both verbal and written
Self-motivated with ability to work independently with minimal supervision and in teams
Contributes to a positive team spirit and attitude
Evidence of on-going professional development
Statistical and analytical skills with attention to detail and accuracy
Ability to prioritize and shift focus as required to work on high priority items

You must have access to reliable transportation and a valid driver’s license. You may be assigned to an alternate main site temporarily at the discretion of the RDH Leadership and therefore willingness and flexibility to support the four hospitals organizational needs.

Please be reminded that as a Regional Health Centre, in order to provide the necessary patient care, our operations run 24/7. Therefore, depending on the program for which you are applying, it may be an expectation that you are available to work week days and weekends, as well as all shifts - days, evenings, and nights.

About employer

More about this job

Responsibilities

Provide Tier 2 Meditech and related systems support to clinical staff, physicians, and local IT service desks across the four-hospital partnership. Triage service requests and urgent issues, support operational changes and projects, and help optimize systems and workflows in coordination with clinical analysts and regional stakeholders.

Requirements

Requires a secondary school diploma, at least three years of relevant healthcare experience, and experience supporting Meditech applications, including the ability to triage and support relevant Expanse modules. Candidates should have advanced Microsoft Office skills, strong analytical, communication, and customer-service abilities, and be able to work flexibly across hospital sites and shifts; an undergraduate degree or diploma is preferred.

Skills

Meditech Expanse Support
Clinical Application Support
Service Request Triage
Incident Management
Healthcare Information Systems
Clinical Workflow Knowledge
Customer Service
Problem Solving
Critical Thinking
Stakeholder Communication
Microsoft Office
ITIL Documentation
Lean Principles
Statistical Analysis
Prioritization
Systems Optimization

Visa sponsorship

Not detected in the job text

Keywords

Meditech
Meditech Expanse
Health Information System
Healthcare Information Systems
Clinical Informatics
Regional Digital Health
Tier 2 Support
Clinical Applications
Service Request Triage
Incident Management
Clinical Workflows
System Integrations
Peripheral Equipment
Microsoft Office
ITIL Documentation
Lean Principles
Patient Safety
Quality Of Care
Operational Change Management
Systems Optimization
Stakeholder Management
Customer Support
Statistical Analysis
Critical Thinking
Problem Solving

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