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Added 19 mins ago
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…experiential learning opportunities. Reporting to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and…
Added 19 mins ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 19 mins ago
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research MRI technologist will provide technical support for specific research using MRI as assigned based on research funding and needs. They will work under the supervision of Dr.…
Added 19 mins ago
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research MRI technologist will provide technical support for specific research using MRI as assigned based on research funding and needs. They will work under the supervision of Dr.…
Added 19 mins ago
Program Assistant – Cancer Research Program (CRP)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of the Program Manager and in close collaboration with the Program leaders and the other program assistant(s), the incumbent provides personalized administrative and…
Added 34 mins ago
IT MANAGER
AFD Petroleum Ltd.
Edmonton, AB
Job Summary: Our IT Manager keeps the technology behind AFD running securely and reliably across our operations in Alberta, B.C., Yukon, and Alaska. You’ll lead our IT team, own our…
Added 34 mins ago
FY27 Intern - Design Automation & Quality Assurance Engineering Intern - Canada (16 months)
Qualcomm
Ottawa, ON
Full-time
…world. Building on our nearly 40-year history of era-defining technology breakthroughs, we deliver leading-edge AI, high performance, lower-power computing, and unrivaled connectivity.…
Added 48 mins ago
Procure-to-Pay (P2P) Agent - ASL4
Jobbe
Moncton, NB
Full-time
Provide procurement support for IT goods and services, including hardware, software, SaaS/cloud solutions, software licensing, IT consulting, cybersecurity services, telecommunications, and…
Added 48 mins ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
The Project Manager, Sales Enablement and Executive Customer Communications will own and lead the development of executive-facing sales enablement content and systems that support…
Added 49 mins ago
Manager, Central Intake & eReferral
Health Sciences North
Sudbury, ON
Oversee regional leads and collaborate with regional partners and health service providers to support the implementation and maturation of regional scale Central Intake (CI) models and…
Added 49 mins ago
Project Manager, IT Project Management
Health Sciences North
ON · Sudbury, ON
…Ensure the timely, efficient, and quality implementation of Information Technology (IT) systems and services, utilizing project management best…
Added 49 mins ago
Project Manager, IT Project Management
Health Sciences North
ON · Sudbury, ON
…Ensure the timely, efficient, and quality implementation of Information Technology (IT) systems and services, utilizing project management best…
Added 49 mins ago
Systems Analyst - Imaging and Medical System Integration
Health Sciences North
ON · Sudbury, ON
Deliver innovative, reliable and secure information technology services to support the computing environments including Health Care Information System (HCIS), Imaging and Medical Equipment…
Added 49 mins ago
Systems Analyst - Imaging and Medical System Integration
Health Sciences North
ON · Sudbury, ON
Deliver innovative, reliable and secure information technology services to support the computing environments including Health Care Information System (HCIS), Imaging and Medical Equipment…
Added 49 mins ago
Manager, Central Intake & eReferral
Health Sciences North
Sudbury, ON
Oversee regional leads and collaborate with regional partners and health service providers to support the implementation and maturation of regional scale Central Intake (CI) models and…
Added 49 mins ago
Product Manager, Information Technology
University of Ottawa
Ottawa, ON · Vanier Hall
Full-time
Reporting to the Senior Manager, Information Technology, the incumbent manages the endeavours that support the strategic operations of a designated Faculty/Service and share this…
Added 49 mins ago
Intermediate Analyst, Application Support
University of Ottawa
Ottawa, ON · Vanier Hall
Full-time
Reporting to the Product Manager, Information Technology, the incumbent is the University’s central resource for large Enterprise systems related problems and serves as the expert resource…
Added 49 mins ago
Intermediate Product Reliability Engineer
Siemens Healthineers
Ottawa, ON · YOW B
Full-time
Under the supervision of the Manager, Assay Performance and Support, the Intermediate Product Reliability Engineer is responsible for ensuring continued correct sensor calibration,…
Added 49 mins ago
QUALITY IMPROVEMENT SPECIALIST
City of Toronto
Toronto, ON
Reporting to the Manager, Clinical Assets & Projects in the Clinical Services directorate, the Quality Improvement Specialist (QIS) will provide performance management expertise and support…
Added 49 mins ago
Mgr. Enterprise Risk Mgm
Rogers Communications
Toronto, ON
As Manager, Enterprise Risk Management (AI, Cyber) for Rogers Bank, this position provides independent second-line oversight of artificial intelligence, technology and cyber risk. The role…
Added 1 hour ago
store manager - retail
Your Dollar Store with More - Corporate Head Office
Salmon Arm, BC
Full-time
Added 1 hour ago
IT Senior Analyst, Cybersecurity
Saputo Inc.
Montreal, QC
Full-time
The selected candidate will report to the Senior Manager of Cybersecurity and will be part of a highly dynamic team where leaders and members are encouraged to exceed expectations.
Added 1 hour ago
Webber - Winter Dispatcher - 407 - Infrastructure Management
Ferrovial
Woodbridge, ON · CAN - Webber - Infra - Woodbridge
Full-time
…using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class…
Added 1 hour ago
Webber - Winter Dispatcher - 407 - Infrastructure Management
Ferrovial
Woodbridge, ON · CAN - Webber - Infra - Woodbridge
Full-time
…using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class…
Added 1 hour ago
AVRCE Casual Educational Assistants - October 2026
Nova Scotia Regional Centres for Education & CSAP
NS · Various Locations, NS
Are you interested in working with children who require the support of an Educational Assistant?

RR Donnelley

Receptionist

Toronto, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

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Original job description

Company Description

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

Job Description

Schedule: Monday - Friday, 8:00am - 5:00pm

The Receptionist delivers exceptional customer service for our clients. Responsibilities include leading employee(s) and directing workflow for reception and concierge services while serving as a subject matter expert and resource to the team.

Job duties

(* denotes an “essential function”)

*Ensure team provides outstanding reception and concierge service to client, while building strong customer relationships
*Communicate with direct reports, manager and client on job or deadline issues
*Immediately escalate operational problems or issues to Supervisor or Manager
*Handle client concerns and be able to problem-solve resolutions in accordance with policies and procedures
*Produce required reports on schedule
*Conduct and oversee quality assurance process to maintain efficient workflow and assure client satisfaction
*Ensure clients and guests are welcomed in the office lobby and serve as a daily point of contact for any employee, visitor/guest or client escalations
- *Ensure a seamless and personal guest journey
- *Escort guests to their booked meeting room within the building, informing the host of the guest’s arrival
- *Understand customer’s needs and provide them with 5 Star professional service.
- *Attend to guests wishes and requirements.
- *Answer the phone and make reservations, take and distribute messages or mail and redirect calls
- *Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
- *Arrange events, excursions, transportation etc. upon request from guests
- *Handle external and internal calls in a professional manner
- *Assist hospitality with setting up rooms with beverages and food
- *Manage any external catering requirements from third party vendors
- *Book meeting rooms using Condeco and MS Outlook accurately and ensure that all AV, room layout and food and beverage requirements are noted
- *Continually monitor reception inbox ensuring e-mails are responded to in a timely manner
- *Book transport for employees and clients
- *Manage Visiting Attorney office and room bookings and visitor pass management
- Liaise with other departments to ensure efficient communication and guest service, and creating a 'one team' approach to delighting your guests
- Occasional requirement to support client functions that run into the evening
- Adhere to Williams Lea policies in addition to client site policies.

Qualifications

High school diploma or equivalent
Minimum 3 years’ Concierge and/or reception experience in a customer service environment, legal or financial services industries preferred
1 year or more experience working on a reception desk for a blue-chip company within a busy office environment
Intermediate Microsoft Office Word and Excel skills
Basic Microsoft PowerPoint skills
Prior experience working with vendors preferred
Outstanding guest services skills,
Excellent and sophisticated communication skills, both verbal & written
Good time management skills
Good knowledge and understanding of a Cisco telephone system
Must possess professional presentation/appearance
Great interpersonal skills and an outgoing personality
Excellent command of the English language, both in verbal and written communication
Operational experience working at prestigious events preferred
Attention to detail with good organizational skills
Must possess passion to achieve excellent guest service consistently
Demonstrates the ability to lead others effectively
Ability to work under pressure, plan ahead and anticipate problems
Ability to meet all required deadlines
A welcoming positive manner and an understanding of what good customer service looks like
Acts with integrity at all times and embraces the company philosophy.
Ability to understand the needs of the client and provide customer service and superior client service.
Ability to create and maintain strong relationships and channels of communication with key interfaces and the business
Knowledge of Condeco and working knowledge of A/V equipment an advantage
Ability to multitask, prioritize workload and provide administrative support.
Ability to handle sensitive and/or confidential documents and information.
Able to make independent decisions that conform to business needs and policy.
Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory or managerial level.
Must work well in a team environment
Must be able to interact effectively with multi-functional and diverse backgrounds.
Ability to work in a fast-paced environment.
Must be self-motivated with positive can-do attitude.

Additional Information

The salary range for this role at the noted RRD location is $17.88- $23.85 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

Compensation: USD 17.88 - USD 23.85 - hourly

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More about this job

Responsibilities

The Receptionist provides exceptional concierge and reception services while leading workflow and acting as a subject matter expert for the team. Responsibilities include managing visitor arrivals, handling communications, coordinating meeting room bookings, and ensuring a seamless guest experience.

Requirements

Candidates must have a high school diploma and at least 3 years of relevant concierge or reception experience, preferably in legal or financial services. Proficiency in Microsoft Office and strong communication skills are required to manage professional office environments effectively.

Skills

Customer service
Concierge services
Reception management
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Cisco telephone system
Condeco
MS Outlook
Communication skills
Time management
Problem-solving
Administrative support
Event coordination
Interpersonal skills

Benefits

Medical coverage
Dental coverage
Vision coverage
Paid time off
Disability insurance
401(k) with company match
Life insurance
Parental leave
Adoption assistance
Tuition assistance

Visa sponsorship

Not detected in the job text

Keywords

Receptionist
Concierge
Customer Service
Front Desk
Administrative Support
Microsoft Office
Condeco
MS Outlook
Cisco
Hospitality
Quality Assurance
Vendor Management
Meeting Coordination
Data Analytics
Professional Communication
Office Management
Visitor Management
Scheduling
Reporting
Problem Solving

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