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Added 4 hours ago
R|
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Work Shift: 35 hours per workweek (flexible when needed day/evening/night, weekends on occasion).
Added 11 hours ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 12 hours ago
Directional Drill Operator
RailWorks
Guelph, ON · Windsor, ON · Niagara-on-the-Lake, ON
Reporting to the Foreman or Supervisor or designate, the Directional Drill operator performs a variety of tasks related to the operation of directional drill and construction equipment.
Added 13 hours ago
Machinist (evening or night)
Velan Inc.
Montreal, QC
We are currently looking for machinists on the evening shift and the night shift who will report to the Supervisor, Operations and help support our operations by performing the adjustments,…
Added 13 hours ago
TH
Overnight Freight Associate Part-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Added 14 hours ago
RP
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- Internship
As a Turndown Supervisor, you will ensure that the Turndown service to our guests at the highest standard.
Added 23 hours ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 1 day ago
TH
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The Home Depot Canada
Montreal, QC
- Part-time
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Added 1 day ago
R|
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Work Shift: 35 hours per workweek (flexible when needed day/evening/night, weekends on occasion).
Added 1 day ago
TH
Associé(e) à la manutention de nuit - Temps Plein
The Home Depot Canada
Saint-Constant, QC · St Constant, QC
- Full-time
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Added 1 day ago
GA
Welder
Groupe ADF
Terrebonne, QC
- Full-time
Hourly wage ranging from $27.24/hour to $38.36/hour and Evening shift premium of $1.75/hour.
Added 1 day ago
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Overnight Freight Associate Part Time -7172 Sherwood Park
The Home Depot Canada
Sherwood Park, AB
- Part-time
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Added 1 day ago
TS
Relief Residential Counsellor
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Hamilton, ON
- Part-time
Schedule will vary according to requirements and responsibilities – evening and weekend work will be required. Shifts include a paid meal break where applicable. Supervisor will set the…
Added 1 day ago
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Overnight Freight Associate Part Time - MISSISSAUGA BRITANNIA
The Home Depot Canada
Mississauga, ON
- Part-time
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Added 1 day ago
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Overnight Freight Associate Part Time - WOODBRIDGE
The Home Depot Canada
Woodbridge, ON
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Added 1 day ago
Transit Operator
Regional Municipality of Wood Buffalo
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…The incumbent receives verbal and written instructions from a supervisor or lead designate, and work is monitored or checked in progress and upon completion to ensure that instructions are…
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Overnight Freight Associate : Part Time - SHAWNESSY
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Calgary, AB
- Part-time
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
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The Home Depot Canada
Charlottetown, PE
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Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Added 1 day ago
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Associé(e) Manutention (temps plein)
The Home Depot Canada
Victoriaville, QC
- Full-time
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Added 1 day ago
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Overnight Freight Associate Part Time - BOLTON
The Home Depot Canada
Bolton, ON
- Part-time
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Added 1 day ago
TH
Overnight Freight Associate Full Time - WOODBRIDGE
The Home Depot Canada
Woodbridge, ON
- Full-time
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Added 1 day ago
CO
Outdoor Rink Staff (Part time)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Part-time
Shift Work Required: Yes (some evenings and weekends)
Added 1 day ago
MP
Primary Care Dietitian - Temporary Full Time
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Calgary, AB
- Full-time
Reporting To: Registered Dietitian & Kinesiologist Supervisor
Added 1 day ago
Valet/Bell Person (Part Time)
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Provide the removal of items from stored vehicles if required, and other miscellaneous services requested by the guest or supervisor in a timely manner

RR Donnelley

Receptionist

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

Original job description

Company Description

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

Job Description

Schedule: Monday - Friday, 8:00am - 5:00pm

The Receptionist delivers exceptional customer service for our clients. Responsibilities include leading employee(s) and directing workflow for reception and concierge services while serving as a subject matter expert and resource to the team.

Job duties

(* denotes an “essential function”)

*Ensure team provides outstanding reception and concierge service to client, while building strong customer relationships
*Communicate with direct reports, manager and client on job or deadline issues
*Immediately escalate operational problems or issues to Supervisor or Manager
*Handle client concerns and be able to problem-solve resolutions in accordance with policies and procedures
*Produce required reports on schedule
*Conduct and oversee quality assurance process to maintain efficient workflow and assure client satisfaction
*Ensure clients and guests are welcomed in the office lobby and serve as a daily point of contact for any employee, visitor/guest or client escalations
- *Ensure a seamless and personal guest journey
- *Escort guests to their booked meeting room within the building, informing the host of the guest’s arrival
- *Understand customer’s needs and provide them with 5 Star professional service.
- *Attend to guests wishes and requirements.
- *Answer the phone and make reservations, take and distribute messages or mail and redirect calls
- *Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
- *Arrange events, excursions, transportation etc. upon request from guests
- *Handle external and internal calls in a professional manner
- *Assist hospitality with setting up rooms with beverages and food
- *Manage any external catering requirements from third party vendors
- *Book meeting rooms using Condeco and MS Outlook accurately and ensure that all AV, room layout and food and beverage requirements are noted
- *Continually monitor reception inbox ensuring e-mails are responded to in a timely manner
- *Book transport for employees and clients
- *Manage Visiting Attorney office and room bookings and visitor pass management
- Liaise with other departments to ensure efficient communication and guest service, and creating a 'one team' approach to delighting your guests
- Occasional requirement to support client functions that run into the evening
- Adhere to Williams Lea policies in addition to client site policies.

Qualifications

High school diploma or equivalent
Minimum 3 years’ Concierge and/or reception experience in a customer service environment, legal or financial services industries preferred
1 year or more experience working on a reception desk for a blue-chip company within a busy office environment
Intermediate Microsoft Office Word and Excel skills
Basic Microsoft PowerPoint skills
Prior experience working with vendors preferred
Outstanding guest services skills,
Excellent and sophisticated communication skills, both verbal & written
Good time management skills
Good knowledge and understanding of a Cisco telephone system
Must possess professional presentation/appearance
Great interpersonal skills and an outgoing personality
Excellent command of the English language, both in verbal and written communication
Operational experience working at prestigious events preferred
Attention to detail with good organizational skills
Must possess passion to achieve excellent guest service consistently
Demonstrates the ability to lead others effectively
Ability to work under pressure, plan ahead and anticipate problems
Ability to meet all required deadlines
A welcoming positive manner and an understanding of what good customer service looks like
Acts with integrity at all times and embraces the company philosophy.
Ability to understand the needs of the client and provide customer service and superior client service.
Ability to create and maintain strong relationships and channels of communication with key interfaces and the business
Knowledge of Condeco and working knowledge of A/V equipment an advantage
Ability to multitask, prioritize workload and provide administrative support.
Ability to handle sensitive and/or confidential documents and information.
Able to make independent decisions that conform to business needs and policy.
Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory or managerial level.
Must work well in a team environment
Must be able to interact effectively with multi-functional and diverse backgrounds.
Ability to work in a fast-paced environment.
Must be self-motivated with positive can-do attitude.

Additional Information

The salary range for this role at the noted RRD location is $17.88- $23.85 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

Compensation: USD 17.88 - USD 23.85 - hourly

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More about this job

Responsibilities

The Receptionist provides exceptional concierge and reception services while leading workflow and acting as a subject matter expert for the team. Responsibilities include managing visitor arrivals, handling communications, coordinating meeting room bookings, and ensuring a seamless guest experience.

Requirements

Candidates must have a high school diploma and at least 3 years of relevant concierge or reception experience, preferably in legal or financial services. Proficiency in Microsoft Office and strong communication skills are required to manage professional office environments effectively.

Skills

Customer service
Concierge services
Reception management
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Cisco telephone system
Condeco
MS Outlook
Communication skills
Time management
Problem-solving
Administrative support
Event coordination
Interpersonal skills

Benefits

Medical coverage
Dental coverage
Vision coverage
Paid time off
Disability insurance
401(k) with company match
Life insurance
Parental leave
Adoption assistance
Tuition assistance

Visa sponsorship

Not detected in the job text

Keywords

Receptionist
Concierge
Customer Service
Front Desk
Administrative Support
Microsoft Office
Condeco
MS Outlook
Cisco
Hospitality
Quality Assurance
Vendor Management
Meeting Coordination
Data Analytics
Professional Communication
Office Management
Visitor Management
Scheduling
Reporting
Problem Solving

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