Find work in Canada.

338,033 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 hours ago
LH
Guest Experience Manager -FT- Chelsea - Toronto
Langham Hotel
Canada
- Full-time
…oversight for all front-of-house guest service functions, including Concierge, Door Team, Bell Services, Parking Attendants, Valet, Customer Care, and…
Added 3 hours ago
SL
Director of Operations
STR Logic
Canmore, AB
- Full-time
…Guest experience, housekeeping and maintenance, front-line team leadership, and the systems that keep a multi-property operation running smoothly. This is a builder's role: you'll…
Added 4 hours ago
DG
Manager, Learning Systems
Doane Grant Thornton LLP
Toronto, ON
- Full-time
Use your coaching mindset to inspire, lead, and develop a high performing team, fostering collaboration, accountability, and adherence to learning operations standards.
Added 6 hours ago
SS
Activities & Volunteer Coord.
Sunrise Senior Living
North Vancouver, BC · Sunrise at Lonsdale Square
- Full-time
At Sunrise Senior Living, we champion quality of life for seniors. As Activities & Volunteer Coordinator, you'll lead resident engagement, volunteer services, concierge operations, and…
Added 7 hours ago
CT
RECEPTION TEAM LEADER
COMO The Treasury
London, ON
- Full-time
Lead by Example in Guest Service Excellence: Demonstrate exceptional guest service and model LQA standard behaviours for the team, setting a high standard for guest interactions.
Added 17 hours ago
SS
Activities & Volunteer Coord.
Sunrise Senior Living
Vancouver, BC · Sunrise of Killarney
- Full-time
At Sunrise Senior Living, we champion quality of life for seniors. As Activities & Volunteer Coordinator, you'll lead resident engagement, volunteer services, concierge operations, and…
Added 17 hours ago
SS
Activities coordinator
Sunrise Senior Living
Blainville, QC · Sunrise de Fontainebleau
- Full-time
At Sunrise Senior Living, we champion quality of life for seniors. As Activities & Volunteer Coordinator, you'll lead resident engagement, volunteer services, concierge operations, and…
Added 20 hours ago
M
Key Account Specialist, Quarry Park
Mark's
Calgary, AB
- Full-time
…of major clients. This role has a dual functionality: as a concierge providing excellent customer service to the employees of these major clients throughout the full sales cycle; and as an…
Added 20 hours ago
CS
Duty Manager
Concord Sundial Management Inc
Whistler, BC
- Up to $27 CAD / hour
Lead by example and foster a positive team culture.
Added 22 hours ago
DG
Manager, Business Transformation
Doane Grant Thornton LLP
Toronto, ON
- Full-time
Lead and develop through clear direction, coaching, feedback, and capability building, while contributing to a collaborative team culture.
Added 22 hours ago
WA
Accounts Payable Concierge
We Are Social
Toronto, ON
- $42,000 to $52,000 CAD / year
- Full-time
The Accounts Payable Concierge leads our AP function by overseeing daily invoice processing, employee expense reimbursements, and credit card transactions, while maintaining strong vendor…
Added 23 hours ago
CT
Key Account Specialist, Quarry Park
Canadian Tire Corporation
Calgary, AB · Quarry Park
- Full-time
…of major clients. This role has a dual functionality: as a concierge providing excellent customer service to the employees of these major clients throughout the full sales cycle; and as an…
Added 1 day ago
Shift Supervisor, Government Complex
GardaWorld
Brantford, ON
Lead and supervise the on-site security team.
Added 1 day ago
Special Operations Guard
GardaWorld
St. John's, NL
As a Special Operations Guard, you'll be part of a highly adaptable team that provides security coverage across multiple client sites. This role is ideal for individuals who thrive in…
Added 1 day ago
T
General Manager
TheKey
Winnipeg, MB
- Full-time
Lead a cross-functional team supporting clients and caregivers; ensuring that departments deliver quality care to clients
Added 1 day ago
G
Special Operations Guard
GardaWorld
St. John's, NL
- Full-time
As a Special Operations Guard, you'll be part of a highly adaptable team that provides security coverage across multiple client sites. This role is ideal for individuals who thrive in…
Added 1 day ago
Casual Security Guard
GardaWorld
Whitbourne, NL
Opportunity to take on Team Lead responsibilities
Added 2 days ago
VR
Concierge
VIVA Retirement Communities
Toronto, ON
- Full-time
You have a passion to raise the bar in the retirement industry. You are an energetic, motivated team player who is able to inspire others to provide the highest standards of performance and…
Added 2 days ago
T
Workplace Experience Coordinator
Trulioo
Vancouver, BC
- $55,000 to $65,000 CAD / year
- Full-time
Reporting to the Workplace Experience Lead, the Workplace Experience Coordinator will be responsible for the day-to-day operation of our Vancouver office and for the experience people have…
Added 2 days ago
FH
VIP Supervisor - Front Office / Concierge
Fairmont Hotels & Resorts
Banff, AB
- Full-time
…high-profile, and valued guests while leading and supporting the VIP Concierge team. You will have the opportunity to create memorable experiences, anticipate guest needs, and ensure…
Added 3 days ago
A
VIP Supervisor - Front Office / Concierge
AccorHotel
Banff, AB
- Full-time
…high-profile, and valued guests while leading and supporting the VIP Concierge team. You will have the opportunity to create memorable experiences, anticipate guest needs, and ensure…
Added 3 days ago
CI
Client Services Coordinator, Bilingual
Centah Inc.
Toronto, ON
- $55,000 to $60,000 CAD / year
- Full-time
…their home service programs. We specialize in enterprise-scale lead management software designed specifically for the home services industry, built to handle the complexity and volume that…
Added 3 days ago
CI
Client Services Coordinator, Bilingual
Centah Inc
Remote, Canada
- Full-time
- Remote
…their home service programs. We specialize in enterprise-scale lead management software designed specifically for the home services industry, built to handle the complexity and volume that…
Added 3 days ago
BS
Manager, Facilities / Gestionnaire, installations
BioScript Solutions
Oakville, ON · Toronto, ON
- Full-time
…environments and welcoming high-quality spaces for patients and Team…
Added 4 days ago
G
Account Manager, Entertainment
Gallagher
Toronto, ON
- Full-time
…believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier…

RRD

Receptionist

Toronto, ON, Canada

$17.88 to $23.85 USD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $17.88 to $23.85 USD / hour
Job type: Full-time
Apply by: Mar 29, 2027
Posting language: English
Posted: Sep 30, 2026

Original job description

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

Job Description

Schedule: Monday - Friday, 8:00am - 5:00pm

The Receptionist delivers exceptional customer service for our clients. Responsibilities include leading employee(s) and directing workflow for reception and concierge services while serving as a subject matter expert and resource to the team.

Job duties

(* denotes an “essential function”)

*Ensure team provides outstanding reception and concierge service to client, while building strong customer relationships
*Communicate with direct reports, manager and client on job or deadline issues
*Immediately escalate operational problems or issues to Supervisor or Manager
*Handle client concerns and be able to problem-solve resolutions in accordance with policies and procedures
*Produce required reports on schedule
*Conduct and oversee quality assurance process to maintain efficient workflow and assure client satisfaction
*Ensure clients and guests are welcomed in the office lobby and serve as a daily point of contact for any employee, visitor/guest or client escalations
- *Ensure a seamless and personal guest journey
- *Escort guests to their booked meeting room within the building, informing the host of the guest’s arrival
- *Understand customer’s needs and provide them with 5 Star professional service.
- *Attend to guests wishes and requirements.
- *Answer the phone and make reservations, take and distribute messages or mail and redirect calls
- *Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
- *Arrange events, excursions, transportation etc. upon request from guests
- *Handle external and internal calls in a professional manner
- *Assist hospitality with setting up rooms with beverages and food
- *Manage any external catering requirements from third party vendors
- *Book meeting rooms using Condeco and MS Outlook accurately and ensure that all AV, room layout and food and beverage requirements are noted
- *Continually monitor reception inbox ensuring e-mails are responded to in a timely manner
- *Book transport for employees and clients
- *Manage Visiting Attorney office and room bookings and visitor pass management
- Liaise with other departments to ensure efficient communication and guest service, and creating a 'one team' approach to delighting your guests
- Occasional requirement to support client functions that run into the evening
- Adhere to Williams Lea policies in addition to client site policies.

Qualifications

High school diploma or equivalent
Minimum 3 years’ Concierge and/or reception experience in a customer service environment, legal or financial services industries preferred
1 year or more experience working on a reception desk for a blue-chip company within a busy office environment
Intermediate Microsoft Office Word and Excel skills
Basic Microsoft PowerPoint skills
Prior experience working with vendors preferred
Outstanding guest services skills,
Excellent and sophisticated communication skills, both verbal & written
Good time management skills
Good knowledge and understanding of a Cisco telephone system
Must possess professional presentation/appearance
Great interpersonal skills and an outgoing personality
Excellent command of the English language, both in verbal and written communication
Operational experience working at prestigious events preferred
Attention to detail with good organizational skills
Must possess passion to achieve excellent guest service consistently
Demonstrates the ability to lead others effectively
Ability to work under pressure, plan ahead and anticipate problems
Ability to meet all required deadlines
A welcoming positive manner and an understanding of what good customer service looks like
Acts with integrity at all times and embraces the company philosophy.
Ability to understand the needs of the client and provide customer service and superior client service.
Ability to create and maintain strong relationships and channels of communication with key interfaces and the business
Knowledge of Condeco and working knowledge of A/V equipment an advantage
Ability to multitask, prioritize workload and provide administrative support.
Ability to handle sensitive and/or confidential documents and information.
Able to make independent decisions that conform to business needs and policy.
Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory or managerial level.
Must work well in a team environment
Must be able to interact effectively with multi-functional and diverse backgrounds.
Ability to work in a fast-paced environment.
Must be self-motivated with positive can-do attitude.

Additional Information

The salary range for this role at the noted RRD location is $17.88- $23.85 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

Apply About employer

More about this job

Responsibilities

Lead reception and concierge service delivery, welcome and assist guests, manage calls and messages, coordinate meeting rooms, catering, transportation, and visitor access, and maintain strong client relationships. Oversee workflow and quality assurance, address concerns, communicate operational issues, and collaborate with other departments to provide a seamless guest experience.

Requirements

Requires a high school diploma or equivalent and at least three years of concierge and/or reception experience in a customer-service environment; legal or financial services experience is preferred. Candidates should have strong communication and guest-service skills, intermediate Word and Excel skills, basic PowerPoint skills, and the ability to lead, multitask, work under pressure, and handle confidential information.

Skills

Reception and Concierge Services
Customer Service
Guest Relations
Team Leadership
Workflow Coordination
Problem-Solving
Written and Verbal Communication
Time Management
Organization
Multitasking
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Condeco
Cisco Telephone Systems
Meeting and Event Coordination

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Paid Time Off
Disability Insurance
401(k) With Company Match
Life Insurance
Voluntary Supplemental Insurance
Parental Leave
Adoption Assistance
Tuition Assistance
Employer and Partner Discounts

Visa sponsorship

Not detected in the job text

Keywords

Reception
Concierge Services
Customer Service
Guest Services
Client Relations
Team Leadership
Workflow Management
Quality Assurance
Problem-Solving
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Condeco
Cisco Telephone System
Meeting Room Bookings
Audio-Visual Equipment
Event Coordination
Catering
Transportation Bookings
Visitor Pass Management
Vendor Management
Confidential Information
Legal Services
Financial Services
Hospitality
Reception Inbox Management

Report this job