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Added 18 mins ago
Guest Experience Lead | Masonville Place
lululemon
London, ON
Full-time
The Guest Experience Lead is responsible for ensuring all guests (i.e., customers) receive a quality in-store experience. They do this by overseeing or providing technical product education…
Added 18 mins ago
Team Lead, Ticket Validation - Part Time - Seasonal
Blue Mountain Resort
The Blue Mountains, ON
Part-time
The Team Lead, Ticket Validation supports the Validation Attendant team to ensure they Guests are utilizing the correct lift access product and educating the guest about the features and…
Added 18 mins ago
Director, E-commerce & Digital Growth, Agricultural Retail
Talencore
London, ON
Full-time
Lead the growth of Indogulf’s direct-to-consumer websites, Amazon presence and other relevant marketplaces.
Added 18 mins ago
Gifts of Hope Scheduler - Temporary
The Salvation Army in Canada
Kelowna, BC
Part-time
A team player: ability to work in a compassionate, respectful, active, responsible, and non-judgmental manner and independently.
Added 18 mins ago
Assistant Lodge Manager, Monashees
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
Full-time
…administrative tasks, daily problem solving, supervising a team of staff, and delivering exceptional guest experiences. The Assistant Lodge Manager will be great with people, build…
Added 18 mins ago
National Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
Full-time
Ability to work in a fast paced, team environment with revenue deadlines
Added 18 mins ago
Transfer Agency Centralized Alternatives, Senior Associate
State Street
Toronto, ON
Full-time
The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to…
Added 18 mins ago
Banking Centre Leader I
CIBC
Campbell River, BC · Comox, BC · Courtenay, BC · CampbellRiver-StAnns&IslandHwy
Full-time
As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional…
Added 47 mins ago
Lead Data Scientist
Class8
Remote, Canada
$130,000 to $200,000 CAD / year
Full-time · Remote
We’re looking for a highly ambitious, creative Lead Data Scientist to join our team. In this role, you will be building the core ML, AI, and LLM systems that underpin our Carrier and…
Added 47 mins ago
Assistant Manager in Training
TJX Canada – Winners, Marshalls, HomeSense
Windsor, ON
$48,592.5 to $68,029.5 CAD / year
Full-time
Demonstrated ability to lead, develop, and empower a large team.
Added 1 hour ago
Director, Surgery
Michael Garron Hospital
Toronto, ON
Full-time
Proven ability to lead team-based decision-making and empower point-of-care leadership.
Added 1 hour ago
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
…Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology,…
Added 1 hour ago
Senior Manager, Total Rewards and HR Systems
Lifemark Health Group
Toronto, ON
$110,000 to $130,000 CAD / year
Full-time
…Director, Total Rewards and Systems, the successful candidate will lead a team and provide strategic leadership across Total Rewards and HR Systems, ensuring best practices in the…
Added 1 hour ago
Physiotherapist/Chiropractor
Lifemark Health Group
Quinte West, ON
$36.92 to $54.14 CAD / hour
Full-time
…life well. With a national network of over 325 clinics and a team of 6,000 passionate professionals, we provide comprehensive care with a local touch. Our team of dedicated professionals,…
Added 1 hour ago
Physiotherapist
Lifemark Health Group
Ottawa, ON
$43 to $55 CAD / hour
Full-time
…life well. With a national network of over 325 clinics and a team of 6,000 passionate professionals, we provide comprehensive care with a local touch. Our team of dedicated professionals,…
Added 1 hour ago
Clinical Specialist Social Worker or RCT
Lifemark Health Group
NS
Full-time
This role requires a strong commitment to patient care and the ability to collaborate effectively within a multidisciplinary team.
Added 1 hour ago
Foreperson [Arborist]
The Davey Tree Expert Company
Tecumseh, ON
Full-time
As a Foreperson you will lead a team to various job sites throughout the week, ensuring the job is done right, on time and safely. You will be a subject matter expert providing guidance to…
Added 1 hour ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Bathurst, NB
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
(CAN) Gérant de rayon, épicerie
Walmart Canada
Levis, QC
Full-time
…clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic…
Added 1 hour ago
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Longueuil, QC
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
(CAN) Gérant de rayon, déchargement
Walmart Canada
Sainte-Agathe-des-Monts, QC
Full-time
…clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and operational…
Added 1 hour ago
Senior / Principal Geotechnical Engineer
AtkinsRéalis
Ottawa, ON · Vaughan, ON
Full-time
…leadership and growth to a world class and fully integrated team. The ideal candidate will have extensive expertise in geotechnical engineering from planning and design, with a strong focus…
Added 1 hour ago
Industrial Millwright
Solenis
London, ON
Full-time
…facilities strategically located around the globe and employs a team of over 16,500 professionals in 160 countries across six continents. Solenis is a 2025 US Best Managed Company,…
Added 1 hour ago
Associate Director, Senior Quality Assurance Tester
Royal Bank of Canada
Montreal, QC
Full-time
…Quality Assurance tester to join our dynamic and innovative team in Montreal. This role offers the opportunity to work on cutting-edge technologies and contribute to the evolution of our…
Added 1 hour ago
Sous Chef - Production, Catering
Oliver & Bonacini
Toronto, ON
Full-time
…only through the excellence, innovation and passion of our team members. If you are seeking a rewarding career that involves first rate training and education, mentoring and development,…

RSM Canada

Interview Scheduling and Program Support Manager

Toronto, ON, Canada

Pay: Compensation Range: $106,000 - $171,800
Job type: Full-time
Apply by: Oct 25, 2026
Experience: At least 5 years of progressive Talent Acquisition or Talent Acquisition Operations experience
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

As a Interview Scheduling and Program Support Manager, you will lead the development and execution of global processes for interview scheduling and talent program support, ensuring operational excellence and compliance across the enterprise. You will manage a high-performing team, collaborate with stakeholders to implement process improvements, and provide training, reporting, and system oversight to enhance the talent acquisition experience. Your role will be instrumental in driving efficiency, data integrity, and innovation within TA operations.

Responsibilities

Develop and lead global enterprise system processes relating to Interview Scheduling and Talent Program Support.
Document, train, and provide continuous improvement on processes based on executive leadership feedback to all global TA Stakeholders.
Provide training, development, and oversight of team responsible for delivering a vast array of centralized operational TA business processes related to Interview Scheduling and Program Support. This may include:
Interview Scheduling process development and ongoing administration, for both event interviews and availability based interviews.
Daily interview and event scheduling support and oversight.
TA and Talent programming support including administrative tasks, quality auditing, analytics, and special project execution.
Quality review and audits for Yello processes including candidate screens, feedback forms, and other relevant steps.
Provide TA reporting support and ensuring data integrity and quality for TA and talent technology stakeholders.
Execute process development for internal talent programs and TA special programming.
Work with talent stakeholders and talent technology team members to develop, implement, and train above critical processes and programs for adherence to defined service level agreements.
Identify and develop solutions to ensure the changing operational needs of the business are addressed efficiently with a focus on providing exceptional service to the organization and maintaining HR compliance best practices.
Researches, resolves and responds to complex escalated problems based on best practice/precedence, escalating as needed
Train all new hires and global internal stakeholders on business processes and provide regular feedback and support to the team.
Exercise judgement and take responsibility for decisions and actions in overseeing team
Partner with Talent Technology team to research, test and resolve critical issues on Talent related technology and software platforms, as well as identify solutions and efficiencies.
Develop a strong knowledge of department, business units and overall business strategy.
Other duties as assigned

Required Qualifications

At least 5 years of progressive Talent Acquisition or Talent Acquisition Operations experience
Supervisory experience for a team of professionals required.
Prior experience coaching and developing a high performing team required.

Preferred Qualifications

Education: Bachelor’s degree in human resources or related degree
Strong leadership and interpersonal skills demonstrated ability to motivate and influence others.
Excellent consultative skills and ability to communicate effectively across varied stakeholder audiences
Possesses strong strategic orientation, analytical skills, critical thinking ability
Demonstrated leadership capability, including ability to lead, influence, and motivate others in the work group
Proven ability to work with minimal guidance, manage multiple priorities simultaneously, and take initiative even under unfamiliar or ambiguous circumstances
Excellent interpersonal and written communication skills
Strong computer skills, including an affinity to learning and utilizing new systems, tools and technology
Proficient and Microsoft Office product suite
Outstanding organizational skills that are solution-oriented
Ability to work well under pressure; meet established targets and goals in a high volume, fast-paced and rapidly changing work environment
Strong business acumen

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $106,000 - $171,800

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Apply About employer

More about this job

Responsibilities

Lead global interview scheduling and talent program support processes, including team oversight, training, quality audits, reporting, and data integrity. Partner with talent stakeholders and technology teams to improve systems and processes, resolve escalated issues, and ensure service-level and compliance requirements are met.

Requirements

Requires at least five years of progressive Talent Acquisition or Talent Acquisition Operations experience, along with professional team supervisory experience and a record of coaching and developing high-performing teams. A bachelor’s degree in human resources or a related field is preferred, as are strong leadership, communication, analytical, organizational, and technology skills.

Skills

Talent Acquisition Operations
Interview Scheduling
Talent Program Support
Team Leadership
Coaching And Development
Process Development
Process Improvement
Stakeholder Management
Training
Reporting And Analytics
Data Integrity
Quality Auditing
Talent Technology
Problem Resolution
Microsoft Office
Project Management

Benefits

Flexible Schedule
Discretionary Bonus

Visa sponsorship

Not detected in the job text

Keywords

Talent Acquisition
Talent Acquisition Operations
Interview Scheduling
Talent Programs
Global Processes
Process Improvement
Operational Excellence
Service-Level Agreements
Human Resources Compliance
Team Supervision
Coaching And Development
Stakeholder Management
Training
Reporting
Data Integrity
Analytics
Quality Auditing
Yello
Talent Technology
Software Platforms
Microsoft Office
Escalation Management
Business Acumen
Internal Talent Programs
Project Execution

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