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Added 20 mins ago
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Contract
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Ottawa, ON
$105,000 to $135,000 CAD / year
Full-time
At General Dynamics Mission Systems–Canada, we’re not just engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical…
Added 21 mins ago
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Full-time
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RSM Canada

Microsoft D365 CE Managed Services Senior Consultant

Toronto, ON, Canada

Pay: Compensation Range: $86,500 - $149,600
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Applications open in a new tab.

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Position Description

In Managed Application Services (MAS) for Microsoft Dynamics 365 Customer Engagement (CE), you will be a key member of our team and will be exposed to several aspects of all our consulting practices including:

Maintaining Dynamics 365 environments
Business solutions and operations best practices
Consulting process, tools and methodologies
Leveraging technology to drive business operations efficiencies

This role requires programming experience and excellent interpersonal and communication skills. You must be client-focused and team oriented. In this role, you will be a valued member of our team. This position requires maintaining ongoing relationships with key team members and will require some night and weekend work.

Responsibilities

Designing and develop solutions using Microsoft D365 CE functions and features to meet business objectives
Environment management including deploying solutions, applying updates and refreshing environments
Troubleshooting business application and supporting infrastructure issues
Providing client remote consulting, both functional and technical
Understanding how to obtain customer business requirements and communicate findings
Adopting and learning new technologies
Working and interacting with teams in the configuration of their Microsoft D365 CE system
Managing issues and projects across multiple clients simultaneously

Basic Qualifications

Experience with Microsoft D365 CE and the Power Platform
Strong understanding of core CRM functionalities, including Sales, Marketing (Customer Insights), and Customer Service/ Field Service
Proficiency in utilizing Dynamics 365 configuration tools like the Power Platform (Power Automate, Power Apps) for extending CRM functionalities
Experience with integrating Dynamics 365 with other Microsoft products (FSC/BC/GP)
Knowledge of development tools like Visual Studio and Dynamics 365 SDK for building custom plugins or workflows
Understanding of web services and APIs for data exchange between Dynamics 365 and external systems
Fluent in English both written and verbal
Proficient in;

.NET (C#)
Scripting (Java Script)
SQL
Kingsway’s Soft / Scribe/ Boomi
SSRS (Fetch XML Based Reporting)

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $86,500 - $149,600

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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More about this job

Responsibilities

Design, configure, develop, and maintain Microsoft Dynamics 365 CE solutions, including environment deployments, updates, integrations, and troubleshooting. Provide remote functional and technical consulting to clients, gather and communicate business requirements, and manage issues and projects across multiple clients.

Requirements

Candidates need experience with Microsoft Dynamics 365 CE and the Power Platform, strong knowledge of CRM functions such as Sales, Customer Insights, Customer Service, and Field Service, and experience integrating Dynamics 365 with other Microsoft products. Technical requirements include .NET/C#, JavaScript, SQL, integration tools, SSRS, web services and APIs, along with strong English communication skills.

Skills

Power Platform
CRM Configuration
Power Automate
Power Apps
C#
JavaScript
SQL
KingswaySoft
Scribe
Boomi
SSRS
FetchXML Reporting
Dynamics 365 SDK
Web Services and APIs
Client Consulting

Visa sponsorship

Not detected in the job text

Keywords

Managed Application Services
Power Platform
Power Automate
Power Apps
CRM
Sales
Customer Insights
Customer Service
Field Service
Environment Management
Solution Deployment
Financial and Supply Chain Management
Business Central
Great Plains
Visual Studio
Dynamics 365 SDK
Custom Plugins
Workflows
Web Services
APIs
.NET
C#
JavaScript
SQL
KingswaySoft
Scribe
Boomi
SSRS

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