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Added 9 hours ago
Lead Infrastructure Architect
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
Full-time
Builds scalable, secure, and cost-optimized environments that support enterprise platforms such as Dynamics 365, Power Platform, and Office 365.
Added 9 hours ago
Software Developer – CRM – Senior - RQ10953
S M Software Solutions Inc
Toronto, ON
Full-time
We are looking for an experienced Software Developer – CRM – Senior with strong expertise in Microsoft Dynamics 365 Customer Engagement (CE), Power BI, data reporting, data integration,…
Added 11 hours ago
Sr. Client Success Services Program Manager
Open Text Corporation
Waterloo, ON
Experience with Gainsight, Salesforce, Dynamics, Tableau, Power BI, or similar platforms.
Added 11 hours ago
Sr. Client Success Services Program Manager
Open Text Corporation
Waterloo, ON
Experience with Gainsight, Salesforce, Dynamics, Tableau, Power BI, or similar platforms.
Added 11 hours ago
Sr. Client Success Services Program Manager
OpenText
Waterloo, ON
Full-time
Experience with Gainsight, Salesforce, Dynamics, Tableau, Power BI, or similar platforms.
Added 12 hours ago
Senior Manager, Product Marketing
Benevity
Remote, Canada
Full-time · Remote
…the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits.…
Added 13 hours ago
RQ10953 - Software Developer - CRM - Senior
Maarut
Toronto, ON
Contract
The Software Developer supports the delivery of assigned
Added 20 hours ago
Senior Manager, Solution Operations - Business Analysis & Quality
BDO
Barrie, ON · Toronto, ON · Ottawa, ON · Oakville, ON · Markham, ON · Halifax, NS · Calgary, AB
Full-time
…continuously improving services. We are seeking a replacement Senior Manager, Solution Operations - Business Analysis & Quality to provide strategic leadership across the business analysis…
Added 21 hours ago
Senior Technical Support Specialist
Versapay
Canada
Full-time
We are seeking a Senior Technical Support Specialist to join the Versapay Customer Care team. In this role, you will provide advanced functional and technical support for customers using…
Added 3 days ago
Associate Director - Decision Science
AstraZeneca
Mississauga, ON · Canada - Mississauga
Full-time
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform to connect, work at pace…
Added 8 days ago
Lead Infrastructure Architect
Financial Services Regulatory Authority (FSRA)
Toronto, ON · FSRA Head Office
Full-time
Builds scalable, secure, and cost-optimized environments that support enterprise platforms such as Dynamics 365, Power Platform, and Office 365.
Added 3 days ago
Senior Solution Architect – Microsoft Dynamics 365 & Azure
ProxyLink
Toronto, ON
Contract
The Senior Solution Architect will provide leadership across solution architecture, application evaluation, integration strategy, data architecture, security, and implementation of…
Added 3 days ago
Senior Consultant, Microsoft Dynamics 365 Business Central
MNP
Markham, ON · Montreal, QC · Toronto, ON · Burlington, ON
Full-time
Make an impact with our Digital team as a Senior Consultant, Microsoft Dynamics 365 Business Central. This diverse team of technology-savvy problem solvers delivers expertise across…
Added 4 days ago
Dév. logiciel sénior / Senior Software Dev. - C# / REST APIs & API Modernization
Genetec
Montreal, QC
Full-time
Maîtrise de Microsoft Dynamics 365 / Dataverse et de la Power Platform
Added 4 days ago
Dév. logiciel sénior / Senior Software Dev. - C# / REST APIs & API Modernization
Genetec
Remote, Canada
Full-time · Remote
Maîtrise de Microsoft Dynamics 365 / Dataverse et de la Power Platform
Added 5 days ago
Presales Solutions Architect
Centrilogic
Toronto, ON
Full-time
This is a senior, client-facing generalist role. You sit between Azure infrastructure, Microsoft AI, data platform modernization and the sales team, and you are the technical voice on…
Added 5 days ago
Senior Business Analyst – PMO Digital Transformation & GenAI
Equality Street
Toronto, ON
Contract
Title: Senior Business Analyst – PMO Digital Transformation & GenAI
Added 5 days ago
Senior Manager, Business Banking Deposits Product Management - Tangerine
Tangerine
Toronto, ON
Full-time
…challenge head-on with leading technology and the unstoppable power of…
Added 1 month ago
Senior Manager, Business Banking Deposits Product Management - Tangerine
Scotiabank
Toronto, ON
…challenge head-on with leading technology and the unstoppable power of…
Added 6 days ago
Dynamics 365/Power Platform Developer - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
The Dynamics 365/Power Platform Developer independently designs, develops, and supports secure, scalable Microsoft Dynamics 365 and Power Platform solutions that enable critical agency…
Added 27 days ago
Senior Manager, Business Banking Advisory - Tangerine
Tangerine
Toronto, ON
Full-time
The Senior Manager, Business Advisory acts as a strategic advisor to the Director Product, Platform & Proposition, Tangerine Business and leadership team, providing small business,…
Added 28 days ago
Senior Manager, Business Banking Advisory - Tangerine
Scotiabank
Toronto, ON
The Senior Manager, Business Advisory acts as a strategic advisor to the Director Product, Platform & Proposition, Tangerine Business and leadership team, providing small business,…
Added 7 days ago
Senior Analytics Engineer, Enterprise Analytics & Advisory
CIBC
Toronto, ON
Full-time
As a Senior Analytics Engineer, you will be a key member of the Enterprise Analytics and Advisory team, working with business partners and stakeholders from various Strategic Business Units…
Added 6 days ago
D365 Customer Engagement - CRM & CE
BDO Canada
Toronto, ON
Full-time
BDO Canada’s Solution Operations practice is currently in the process of recruiting a full-time permanent Senior Dynamics 365 CE / CRM & Power Platform Consultant to join our growing GTA…
Added 7 days ago
Manager, Information Technology Services
OTIP (Ontario Teachers Insurance Plan)
Waterloo, ON
Full-time
Reporting to the Senior Manager, Information Technology Services, you will be responsible for providing day to day management of ITS, people and processes to meet key service level…

RSM Canada

Microsoft Dynamics 365 Customer Engagement Senior Consultant

Toronto, ON, Canada

Pay: Compensation Range: $86,500 - $149,600
Job type: Full-time
Apply by: Oct 3, 2026
Experience: 3+ years of experience with Microsoft Dynamics 365 CE
Posting language: English
Posted: Sep 3, 2026

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Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

This individual will support our growing Microsoft Dynamics 365 CE practice. This is an excellent opportunity if you are a self-starter who likes to take initiative in planning and implementing innovative ideas. The overall objective of this position is to provide a positive impact on helping our Microsoft Dynamics CE team service our growing base of clients.

RSM is a leading Microsoft partner implementing the full range of business applications including D365 F&SC, BC, CE and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions. RSM’s Dynamics consultants are empowered through our long standing, close relationship with Microsoft, the use of our proven RVM methodology (purpose built for Dynamics 365), a wide range of industry IP and accelerators as well as additional Microsoft-centric tools to help customers stay competitive in a constantly changing environment. Our Dynamics teams also benefit from a wealth of expertise around them within RSM that enhances the value we provide customers, whether that be from our Microsoft MVPs. Industry experts, Tax specialists or Managed Technology and Application services teams.

We are looking for Functional Microsoft Dynamics 365 Customer Engagement Consultants who are looking for an opportunity to advance their career and help support our growing Microsoft Dynamics 365 CE practice and service our growing base of clients!

Responsibilities

Lead requirements gathering sessions with clients
Create design documentation
Take an active role in the development of the D365 CE system
Work well with team members, clients, and other vendors
Be the ‘Go To’ resource for client interactions
Participate in the Agile and/or Microsoft SureStep Iterative Methodologies

Basic Qualifications

3+ years of experience with Microsoft Dynamics 365 CE
Bachelor’s Degree in Information Technology, MIS or other related business fields
Microsoft Dynamics 365 CRM certified a plus
Experience with Scribe a plus
SQL Server Reporting Services a plus
Experience with Field Service

Preferred Qualifications

Demonstrated ability to take initiative and work in a self-directed manner and develop strong working relationships with clients.
Relevant, hands-on work-related experience working in a team environment.
Desire to learn and grow.
Superior organizational, writing, interpersonal and communication skills, attention to details, ability to multi-task and meet deadlines

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $86,500 - $149,600

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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More about this job

Responsibilities

Lead requirements gathering sessions and create design documentation for D365 CE systems. Act as the primary point of contact for clients while participating in Agile and Microsoft SureStep methodologies.

Requirements

Requires a Bachelor's degree in IT or a related field and at least 3 years of experience with Microsoft Dynamics 365 CE. Certification in D365 CRM and experience with Scribe or SQL Server Reporting Services are considered assets.

Skills

Microsoft Dynamics 365 CE
Requirements Gathering
Design Documentation
Agile Methodology
Microsoft SureStep
Scribe
SQL Server Reporting Services
Field Service
Interpersonal Communication

Benefits

Competitive benefits and compensation package
Flexible schedule
Discretionary bonus

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365 CE
D365 F&SC
Business Central
Commerce
Power Platform
Microsoft 365
Data & AI
Azure
RVM Methodology
Scribe
SQL Server Reporting Services
Field Service
Agile
Microsoft SureStep
CRM
Functional Consultant
Professional Services
Middle Market

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