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Added 19 mins ago
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IT Field Specialist
FlatironDragados
Fredericton, NB
- Full-time
Are you a problem solver passionate about providing top-tier solutions ? As an IT Field Specialist, you will provide second-level IT support to users based at a project site. Collaborate…
Added 35 mins ago
NF
Commercial Insurance Specialist (Trainee)
Northbridge Financial
Calgary, AB
- Full-time
- Other
What it’s like to be a Federated Commercial Insurance Specialist, Trainee:
Added 49 mins ago
DR
Business Services Specialist
Durham Region (The Regional Municipality of Durham)
Whitby, ON
- Full-time
…or contributing to complex initiatives in business analysis, service improvement, operational excellence, process optimization, organizational transformation, or a related…
Added 1 hour ago
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Specialist Product Management
CPKC
Calgary, AB
- Full-time
The role of Specialist Product Management is responsible for evaluating new business opportunities that support profitable and sustainable growth for CPKC. This role acts as a strategic…
Added 2 hours ago
LC
Business Development Specialist
La Cravate Bleue
Montreal, QC
- Full-time
The Business Development Specialist is responsible for identifying and qualifying new business opportunities, generating leads, and nurturing relationships with prospective and existing…
Added 2 hours ago
B
Mortgage Specialist Associate
BMO
London, ON
- Full-time
Provides marketing, event coordination, and general administrative support to assist the Mortgage Specialist in effectively maintaining positive and ongoing contact with their broader…
Added 2 hours ago
Specialist, Demand Planning
CONA Services
Toronto, ON
The Demand Planning Specialist will report into the Manager, Demand Planning and is accountable for the management of the demand planning process for their assigned business area as part of…
Added 2 hours ago
Specialist, Demand Planning
CONA Services
Toronto, ON
The Demand Planning Specialist will report into the Manager, Demand Planning and is accountable for the management of the demand planning process for their assigned business area as part of…
Added 2 hours ago
SI
Senior Customer Growth Marketing Specialist, Staples Promotional Products
Staples Inc.
Vaughan, ON
- Full-time
The Senior Customer Growth Marketing Specialist (B2B) applies communications expertise, marketing strategy, and customer insights to develop impactful marketing programs that drive…
Added 4 hours ago
EC
Technical Product Specialist
Eaton Corporation
Toronto, ON
- Full-time
The Technical Product Specialist is responsible to provide timely and accurate drawings, materials information, engineering, pre and post shipment product support (UPS technical…
Added 4 hours ago
FC
IT Field Specialist
Flatiron Construction Corp
Fredericton, NB
- Other
Are you a problem solver passionate about providing top-tier solutions? As an IT Field Specialist, you will provide second-level IT support to users based at a project site. Collaborate…
Added 4 hours ago
RC
Project Quotations Specialist
Rexel Canada
Mississauga, ON
- Full-time
As the Project Quotations Specialist based in Mississauga, you will efficiently quote all new jobs that are out for tender, which will require the ability to determine if requested…
Added 4 hours ago
RC
Datacom Inside Sales Specialist
Rexel Canada
Calgary, AB
- Full-time
We are currently seeking a person to fill the Inside Sales Datacom Specialist in our Calgary location.
Added 5 hours ago
RC
Project Quotations Specialist
Rexel Canada
Kitchener, ON
- Full-time
As the Project Quotations Specialist based in Kitchener, you will efficiently quote all new jobs that are out for tender, which will require the ability to determine if requested…
Added 5 hours ago
S
Technical Support Specialist, Level 1
SOTI
Mississauga, ON
- Full-time
Job Title: Technical Support Specialist, Level 1
Added 5 hours ago
B
Senior Manager, Learning & Knowledge Management
BMO
Toronto, ON · YNG
- Full-time
Added 5 hours ago
E
HR Specialist
Evolution
Burnaby, BC
- $60,000 to $70,000 CAD / year
- Full-time
The HR Specialist provides hands-on support across the employee lifecycle for Evolution Canada, with primary ownership of benefits administration, HR/payroll system updates, internal…
Added 5 hours ago
KB
Appliance Sales Specialist (Bilingual - FR/EN)
Kent Building Supplies
Bathurst, NB
- Full-time
The Appliance Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Sales Specialist - Appliances…
Added 5 hours ago
NC
Auto Body Parts Specialist
NAPA CMAX
Moncton, NB
- Full-time
Our NAPA/CMAX Moncton store is looking for a full time Auto Body Paint Specialist
Added 5 hours ago
CL
Compensation and People Analytics Specialist
Community Living BC
Vancouver, BC
- Full-time
The Compensation and People Analytics Specialist supports fair, consistent, and data-informed people decisions across CLBC. Reporting to the Manager, Organizational Design, Compensation &…
Added 5 hours ago
AC
Full-time Student Success Specialist, ACCE
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Reporting to the Associate Chair, the Student Success Specialist plays a vital part in a student's academic success and is an important position in the strategic enrolment management…
Added 5 hours ago
AC
Full-time Student Success Specialist
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Reporting to the Associate Chair or Academic Manager, the Student Success Specialist plays a vital part in a student's academic success and is an important position in the strategic…
Added 5 hours ago
C
Data Migration Specialist
CATALIS
AB · Edmonton, AB
- Full-time
Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal…
Added 6 hours ago
TS
Building Automation Systems (BAS) Engineer/Technician
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
…BAS programming who enjoys troubleshooting, working in the field, and seeing projects through from installation and commissioning to ongoing service and…
Added 6 hours ago
UO
Communications & PR Specialist
University of Niagara Falls Canada
Niagara Falls, ON
- $65,000 to $75,000 CAD / year
- Full-time
Position Job Title: Communications and PR Specialist

RSM Canada

ServiceNow Architect

Toronto, ON, Canada

Compensation Range: $103,500 - $190,100 · Full-time

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Job details

Pay: Compensation Range: $103,500 - $190,100
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 6+ years of experience working with the ServiceNow platform, including significant experience designing and implementing enterprise ServiceNow solutions.
Posting language: English
Posted: Nov 4, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

We are the leading provider of professional services to the middle market globally. Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The ServiceNow Architect is a key member of the ServiceNow practice, responsible for designing scalable, secure, and high-performing ServiceNow solutions that align with clients’ business objectives and enterprise technology strategies. This role serves as a trusted technical advisor to clients and provides architectural leadership throughout the full lifecycle of ServiceNow implementations and transformation initiatives. The ServiceNow Architect partners closely with clients, functional consultants, developers, delivery teams, and practice leadership to translate complex business and technical requirements into effective ServiceNow solutions. This individual will establish technical direction, guide solution design and development, promote platform best practices, and help clients maximize the long-term value of their ServiceNow investment.

Responsibilities

Lead the architecture and technical design of complex ServiceNow implementations, enhancements, integrations, and transformation initiatives.
Serve as a trusted technical advisor to clients, providing guidance on ServiceNow platform strategy, architecture, capabilities, scalability, security, and best practices.
Partner with business and technology stakeholders to understand business objectives and technical requirements and translate them into scalable ServiceNow solution architectures.
Develop solution architecture, technical designs, integration strategies, data models, and implementation approaches that align with client enterprise architecture and ServiceNow best practices.
Provide architectural oversight throughout the implementation lifecycle, ensuring solutions are technically sound, maintainable, secure, scalable, and aligned with established design standards.
Evaluate client requirements and recommend appropriate ServiceNow capabilities, modules, configurations, integrations, and technical approaches while minimizing unnecessary customization and technical debt.
Define and promote ServiceNow platform governance, architecture standards, reusable design patterns, and development best practices.
Lead technical design sessions, architecture workshops, solution reviews, and other client-facing technical discussions.
Provide technical leadership and mentorship to ServiceNow developers, consultants, and other delivery team members, including distributed and remote resources.
Review solution designs and technical implementations to identify architectural risks, performance considerations, security concerns, and opportunities for improvement.
Design and provide guidance for integrations between ServiceNow and enterprise applications using APIs, IntegrationHub, MID Server, web services, and other integration technologies.
Collaborate with client enterprise architects, security teams, infrastructure teams, and application owners to ensure ServiceNow solutions integrate effectively within the broader technology environment.
Support technical discovery, solutioning, estimates, proposals, statements of work, demonstrations, and other business development activities.
Stay current on ServiceNow platform capabilities, releases, products, and recommended practices and help strengthen the firm's overall ServiceNow technical capabilities.
Demonstrate strong business and technical acumen, with the ability to connect ServiceNow platform capabilities to broader organizational challenges and measurable business outcomes.

Required Qualifications

6+ years of experience working with the ServiceNow platform, including significant experience designing and implementing enterprise ServiceNow solutions.
Demonstrated experience serving as a ServiceNow Architect, Technical Architect, Solution Architect, Lead Developer, or similar technical leadership role.
Strong understanding of ServiceNow platform architecture, configuration, development, integrations, data architecture, security, and implementation best practices.
Hands-on experience designing solutions and providing technical leadership across one or more ServiceNow products such as ITSM, ITOM, CSM, HRSD, SecOps, GRC/IRM, or other relevant ServiceNow capabilities.
Experience translating complex business and technical requirements into scalable ServiceNow solution designs and technical architectures.
Experience designing integrations between ServiceNow and enterprise applications using REST/SOAP APIs, IntegrationHub, MID Server, web services, or related technologies.
Demonstrated ability to evaluate architectural trade-offs and balance business requirements, platform capabilities, scalability, security, maintainability, and technical debt.
Experience leading technical workshops, architecture discussions, design reviews, and solutioning sessions with client stakeholders and technical teams.
Ability to mentor and provide technical direction to developers, consultants, and other ServiceNow practitioners.
ServiceNow Certified System Administrator certification.
Strong consulting, communication, presentation, problem-solving, and stakeholder management skills.

Preferred Qualifications

Previous ServiceNow architecture experience within a professional services or consulting environment.
Experience architecting large-scale, complex, or enterprise-wide ServiceNow transformation programs.
ServiceNow Certified Application Developer certification.
ServiceNow Certified Implementation Specialist certification(s) in relevant product areas.
ServiceNow Certified Technical Architect (CTA) and/or Certified Master Architect (CMA) credentials.
ITIL Foundation certification.
Experience across multiple ServiceNow products, including ITSM, ITOM, CSM, HRSD, SecOps, IRM/GRC, SPM, or other ServiceNow solutions.
Experience with ServiceNow platform governance, instance strategy, integration architecture, data architecture, security, performance optimization, and technical debt management.
Experience contributing to technical solutioning, estimates, proposals, statements of work, demonstrations, and client pursuits.
Experience presenting architecture recommendations and complex technical concepts to C-suite, senior technology leaders, enterprise architects, and other client stakeholders.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $103,500 - $190,100

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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More about this job

Responsibilities

Lead the architecture and technical design of complex ServiceNow implementations, integrations, and transformation initiatives, ensuring solutions are secure, scalable, maintainable, and aligned with client objectives. Advise clients on platform strategy and best practices, guide delivery teams, and contribute to solutioning, proposals, and business development.

Requirements

Requires at least six years of ServiceNow experience, including enterprise solution design and technical leadership, along with strong platform, integration, security, and architecture expertise. A ServiceNow Certified System Administrator certification and strong consulting, communication, and stakeholder-management skills are required; a relevant bachelor's degree and additional ServiceNow certifications are preferred.

Skills

ServiceNow Architecture
Solution Design
Enterprise Architecture
ServiceNow Platform Governance
ServiceNow Integrations
REST/SOAP APIs
IntegrationHub
MID Server
Data Architecture
Security
ITSM
ITOM
CSM
HRSD
Technical Leadership
Client Consulting

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist
Certified Technical Architect
Certified Master Architect
ITIL Foundation
ITSM
ITOM
CSM
HRSD
SecOps
GRC/IRM
SPM
IntegrationHub
MID Server
REST APIs
SOAP APIs
Web Services
Enterprise Architecture
Solution Architecture
Platform Governance
Data Architecture
Integration Architecture
Security
Performance Optimization
Technical Debt Management
Scalable Solutions
Technical Design
Client Consulting

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