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Added 34 mins ago
VC
Senior Relationship Manager - Group Benefits
Victor Canada
Mississauga, ON
- Full-time
…a large book of business that includes complex employer and advisor networks and high-yield association accounts. You will work in close collaboration with retiree benefit leaders on client…
Added 1 hour ago
S
Account Executive, Enterprise (Restaurants)
Solink
Remote, Canada
- $240,000 to $300,000 CAD / year
- Full-time
- Remote
…acquiring and expanding strategic accounts, acting as a trusted advisor to customers, and helping restaurant organizations improve visibility, reduce risk, and operate more effectively at…
Added 1 hour ago
A
Personal Banking Advisor - Carstairs
ATB
Carstairs, AB
- Full-time
Elevate Your Career as a Personal Banking Advisor at ATB Financial!
Added 1 hour ago
M
Group Finance Manager, Canada Enterprise Team
Microsoft
Toronto, ON
- Full-time
…Enterprise team. This is a great opportunity to become a trusted advisor to the ATU. In Microsoft's sales organization, the ATU (Account Team Unit) is the customer-facing account team that…
Added 2 hours ago
CC
Bilingual Technical Pre-Sales Consultant-Hybrid
Canon Canada
Quebec, QC
- $71,300 to $82,000 CAD / year
- Full-time
Sales Enablement: Act as a technical advisor to the Sales team, providing continuous mentorship and education to sharpen their prospecting skills.
Added 2 hours ago
MC
Technical Consultant III (35732)
Myticas Consulting
Toronto, ON
- Full-time
This is a hands-on senior technical leadership role combining software engineering, solution design, product configuration, APIs and integrations, data, deployment, troubleshooting,…
Added 2 hours ago
AB
PT Sales Advisor - Montreal
ANINE BING
Montreal, QC
- Part-time
ANINE BING is looking for a part time Sales Advisor/ Stylist to join the team at our store located in Montreal.
Added 3 hours ago
PT Sales Advisor - Montreal
ANINE BING
Montreal, QC
ANINE BING is looking for a part time Sales Advisor/ Stylist to join the team at our store located in Montreal.
Added 3 hours ago
IW
Senior Manager, Solution Architect 1
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Solution Architect plays a key role in shaping and delivering technology solutions that support IG's marketing, advisor engagement, and digital experience capabilities. Working closely…
Added 3 hours ago
IW
Senior Manager, Solution Architect 1
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Solution Architect plays a key role in shaping and delivering technology solutions that support IG's marketing, advisor engagement, and digital experience capabilities. Working closely…
Added 3 hours ago
C
Senior Advisor, Product Line Management, Maintenance & Managed Services
Ciena
Canada
- Full-time
Serve as the expert portfolio advisor for complex maintenance, managed-service and resident-engineer opportunities.
Added 3 hours ago
VC
Account Manager
Vantage Circle
Remote, Canada
- $80,000 to $100,000 CAD / year
- Full-time
- Remote
Act as a consultative advisor: show clients how enabling specific program features (service awards, manager nudges, peer-to-peer recognition, social feeds, HRIS and collaboration…
Added 3 hours ago
Agency Partner Manager
Reddit
Toronto, ON
Work cross functionally with sales, product, marketing, measurement and insights teams to aggregate and deliver best in class solutions for our agency clients
Added 3 hours ago
DA
Automotive Parts Advisor
Dueck Auto Group
Vancouver, BC
- Full-time
The Parts Advisor is a professional and customer-oriented individual with excellent communication skills, automotive parts knowledge and preferably General Motors (GM) experience. The…
Added 3 hours ago
J
Sales Advisor (Internal - B2B)
JobsMedia.io
Mascouche, QC
- Full-time
💼 Sales Advisor – Launch your career in style!
Added 3 hours ago
CC
Member Service Representative II
Conexus Credit Union
Emerald Park, SK
- Full-time
Added 3 hours ago
T
Senior Finance Analyst
TD
Toronto, ON
- Full-time
…Wealth portfolio. In this role, you will serve as a trusted advisor to business leaders, providing financial insights and guidance that help shape operational decisions, optimize…
Added 3 hours ago
HR
Beauty Advisor, Chantecaille
Holt Renfrew
Vancouver, BC
- Full-time
The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is…
Added 3 hours ago
C
Financial Services Associate
CIBC
Surrey, BC
- Full-time
…provide information to clients. Partner with your Financial Advisor to help clients meet their financial…
Added 4 hours ago
CL
Personal Shopper
CHANGE Lingerie
Vancouver, BC
- Internship
Build lasting client relationships through attentive service and strong product knowledge.
Added 4 hours ago
I
Brand Technical Specialist (Solutions) - Hashicorp
IBM
Toronto, ON
- $144,000 to $194,400 CAD / year
- Full-time
…Customers’ challenges and business requirements, leveraging our product expertise to propose solutions that meet their needs. As trusted technical advisors, we work closely with our…
Added 4 hours ago
SC
Member Experience Advisor - Fort MacLeod
Servus Credit Union
Fort Macleod, AB
- Part-time
We are hiring for a permanent, part-time Member Experience Advisor to join our Fort MacLeod Branch!
Added 4 hours ago
ST
Customer Success Account Manager
STEMCELL Technologies
Burnaby, BC · Canada - BC, Burnaby, Production Way, Onsite
- Full-time
Delivers end-user training and guidance on standard software functionality to facilitate successful product adoption and long-term usability
Added 4 hours ago
AL
Parts Advisor, Neepawa
AgWest Ltd.
Neepawa, MB
- Full-time
We are currently seeking a reliable, customer-focused Parts Advisor to join our Parts Department in Neepawa, MB. This position plays a vital role in supporting our customers, service team,…
Added 4 hours ago
I
Brand Technical Specialist (Solutions) - Hashicorp
IBM
Ottawa, ON
- $144,000 to $194,400 CAD / year
- Full-time
…Customers’ challenges and business requirements, leveraging our product expertise to propose solutions that meet their needs. As trusted technical advisors, we work closely with our…

RSM Canada

ServiceNow Architect

Toronto, ON, Canada

Compensation Range: $103,500 - $190,100 · Full-time

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Job details

Pay: Compensation Range: $103,500 - $190,100
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 6+ years of experience working with the ServiceNow platform, including significant experience designing and implementing enterprise ServiceNow solutions.
Posting language: English
Posted: Nov 4, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

We are the leading provider of professional services to the middle market globally. Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The ServiceNow Architect is a key member of the ServiceNow practice, responsible for designing scalable, secure, and high-performing ServiceNow solutions that align with clients’ business objectives and enterprise technology strategies. This role serves as a trusted technical advisor to clients and provides architectural leadership throughout the full lifecycle of ServiceNow implementations and transformation initiatives. The ServiceNow Architect partners closely with clients, functional consultants, developers, delivery teams, and practice leadership to translate complex business and technical requirements into effective ServiceNow solutions. This individual will establish technical direction, guide solution design and development, promote platform best practices, and help clients maximize the long-term value of their ServiceNow investment.

Responsibilities

Lead the architecture and technical design of complex ServiceNow implementations, enhancements, integrations, and transformation initiatives.
Serve as a trusted technical advisor to clients, providing guidance on ServiceNow platform strategy, architecture, capabilities, scalability, security, and best practices.
Partner with business and technology stakeholders to understand business objectives and technical requirements and translate them into scalable ServiceNow solution architectures.
Develop solution architecture, technical designs, integration strategies, data models, and implementation approaches that align with client enterprise architecture and ServiceNow best practices.
Provide architectural oversight throughout the implementation lifecycle, ensuring solutions are technically sound, maintainable, secure, scalable, and aligned with established design standards.
Evaluate client requirements and recommend appropriate ServiceNow capabilities, modules, configurations, integrations, and technical approaches while minimizing unnecessary customization and technical debt.
Define and promote ServiceNow platform governance, architecture standards, reusable design patterns, and development best practices.
Lead technical design sessions, architecture workshops, solution reviews, and other client-facing technical discussions.
Provide technical leadership and mentorship to ServiceNow developers, consultants, and other delivery team members, including distributed and remote resources.
Review solution designs and technical implementations to identify architectural risks, performance considerations, security concerns, and opportunities for improvement.
Design and provide guidance for integrations between ServiceNow and enterprise applications using APIs, IntegrationHub, MID Server, web services, and other integration technologies.
Collaborate with client enterprise architects, security teams, infrastructure teams, and application owners to ensure ServiceNow solutions integrate effectively within the broader technology environment.
Support technical discovery, solutioning, estimates, proposals, statements of work, demonstrations, and other business development activities.
Stay current on ServiceNow platform capabilities, releases, products, and recommended practices and help strengthen the firm's overall ServiceNow technical capabilities.
Demonstrate strong business and technical acumen, with the ability to connect ServiceNow platform capabilities to broader organizational challenges and measurable business outcomes.

Required Qualifications

6+ years of experience working with the ServiceNow platform, including significant experience designing and implementing enterprise ServiceNow solutions.
Demonstrated experience serving as a ServiceNow Architect, Technical Architect, Solution Architect, Lead Developer, or similar technical leadership role.
Strong understanding of ServiceNow platform architecture, configuration, development, integrations, data architecture, security, and implementation best practices.
Hands-on experience designing solutions and providing technical leadership across one or more ServiceNow products such as ITSM, ITOM, CSM, HRSD, SecOps, GRC/IRM, or other relevant ServiceNow capabilities.
Experience translating complex business and technical requirements into scalable ServiceNow solution designs and technical architectures.
Experience designing integrations between ServiceNow and enterprise applications using REST/SOAP APIs, IntegrationHub, MID Server, web services, or related technologies.
Demonstrated ability to evaluate architectural trade-offs and balance business requirements, platform capabilities, scalability, security, maintainability, and technical debt.
Experience leading technical workshops, architecture discussions, design reviews, and solutioning sessions with client stakeholders and technical teams.
Ability to mentor and provide technical direction to developers, consultants, and other ServiceNow practitioners.
ServiceNow Certified System Administrator certification.
Strong consulting, communication, presentation, problem-solving, and stakeholder management skills.

Preferred Qualifications

Previous ServiceNow architecture experience within a professional services or consulting environment.
Experience architecting large-scale, complex, or enterprise-wide ServiceNow transformation programs.
ServiceNow Certified Application Developer certification.
ServiceNow Certified Implementation Specialist certification(s) in relevant product areas.
ServiceNow Certified Technical Architect (CTA) and/or Certified Master Architect (CMA) credentials.
ITIL Foundation certification.
Experience across multiple ServiceNow products, including ITSM, ITOM, CSM, HRSD, SecOps, IRM/GRC, SPM, or other ServiceNow solutions.
Experience with ServiceNow platform governance, instance strategy, integration architecture, data architecture, security, performance optimization, and technical debt management.
Experience contributing to technical solutioning, estimates, proposals, statements of work, demonstrations, and client pursuits.
Experience presenting architecture recommendations and complex technical concepts to C-suite, senior technology leaders, enterprise architects, and other client stakeholders.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $103,500 - $190,100

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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More about this job

Responsibilities

Lead the architecture and technical design of complex ServiceNow implementations, integrations, and transformation initiatives, ensuring solutions are secure, scalable, maintainable, and aligned with client objectives. Advise clients on platform strategy and best practices, guide delivery teams, and contribute to solutioning, proposals, and business development.

Requirements

Requires at least six years of ServiceNow experience, including enterprise solution design and technical leadership, along with strong platform, integration, security, and architecture expertise. A ServiceNow Certified System Administrator certification and strong consulting, communication, and stakeholder-management skills are required; a relevant bachelor's degree and additional ServiceNow certifications are preferred.

Skills

ServiceNow Architecture
Solution Design
Enterprise Architecture
ServiceNow Platform Governance
ServiceNow Integrations
REST/SOAP APIs
IntegrationHub
MID Server
Data Architecture
Security
ITSM
ITOM
CSM
HRSD
Technical Leadership
Client Consulting

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist
Certified Technical Architect
Certified Master Architect
ITIL Foundation
ITSM
ITOM
CSM
HRSD
SecOps
GRC/IRM
SPM
IntegrationHub
MID Server
REST APIs
SOAP APIs
Web Services
Enterprise Architecture
Solution Architecture
Platform Governance
Data Architecture
Integration Architecture
Security
Performance Optimization
Technical Debt Management
Scalable Solutions
Technical Design
Client Consulting

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