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Added 16 mins ago
RB
Client Advisor
Royal Bank of Canada
Bonnyville, AB
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 16 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Langley (District), BC
- Part-time
Always put the Customer first and provides superior customer service
Added 16 mins ago
W
(CAN) General Merchandise Team Lead
Walmart
Lethbridge, AB
- Full-time
…the Day Remodel Manager and ensure a high level of customer service while ensuring task completion.To assist in the leadership of the Remodel team, driving processes through partnership…
Added 46 mins ago
J
Digital Marketing Specialist / Spécialiste en marketing numérique
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a Digital Marketing Specialist / Spécialiste en marketing numérique based in…
Added 46 mins ago
S
Seasonal Retail Sales Consultant - Part time - Galeries de la Capitale Glassbox, QC
Swarovski
Quebec, QC
- Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 46 mins ago
S
Seasonal Retail sales Consultant - Part time - Galeries de la Capitale Glassbox, QC
Swarovski
Quebec, QC
- Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 46 mins ago
S
Seasonal Retail Sales Consultant - Part Time - Galeries De La Capitale Glassbox, QC
Swarovski
Quebec, QC
- Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 46 mins ago
EC
Technical Product Specialist
Eaton Corporation
Toronto, ON
- Full-time
The Technical Product Specialist is responsible to provide timely and accurate drawings, materials information, engineering, pre and post shipment product support (UPS technical…
Added 1 hour ago
J
Digital Marketing Specialist / Spécialiste en marketing numérique
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a Digital Marketing Specialist / Spécialiste en marketing numérique based in…
Added 1 hour ago
C
Specialist Product Management-CA
CN
Quebec, QC
- Full-time
Support the annual budget planning process led by Finance
Added 1 hour ago
FC
IT Field Specialist
Flatiron Construction Corp
Fredericton, NB
- Other
Are you a problem solver passionate about providing top-tier solutions? As an IT Field Specialist, you will provide second-level IT support to users based at a project site. Collaborate…
Added 1 hour ago
OH
Law Clerk
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
Reporting to Director, Legal, the Specialist, Legal Support will assist with document preparation, case management, and provide essential administrative support, including scheduling,…
Added 1 hour ago
TC
Senior Category Management Specialist
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $76,620 to $107,268 CAD / year
- Full-time
We’re looking for a dynamic and strategic professional to support sourcing and contracting efforts for all non-merchandise areas of the business. In this role, you will play a key part in…
Added 1 hour ago
RC
Project Quotations Specialist
Rexel Canada
Mississauga, ON
- Full-time
As the Project Quotations Specialist based in Mississauga, you will efficiently quote all new jobs that are out for tender, which will require the ability to determine if requested…
Added 1 hour ago
RC
Datacom Inside Sales Specialist
Rexel Canada
Calgary, AB
- Full-time
We are currently seeking a person to fill the Inside Sales Datacom Specialist in our Calgary location.
Added 1 hour ago
Fulfillment Specialist
Draganfly Inc.
Saskatoon, SK
We are looking for an enthusiastic and energetic Fulfillment Specialist to join our team. The Fulfillment Specialist is responsible for processing work orders, locating and preparing…
Added 2 hours ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Montreal, QC
- Contract
Build new counters using kit sheets provided by the Warehouse Associates as per the print provided by the Lead Specialist.
Added 2 hours ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Montreal, QC
- Contract
Build new counters using kit sheets provided by the Warehouse Associates as per the print provided by the Lead Specialist.
Added 2 hours ago
AA
Spécialiste en fiabilité / Reliability Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Bien-être / santé: Programme d’Aide aux Employé.e.s (PAE), programme de rabais et service médical sur site.
Added 2 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Lethbridge, AB
- Contract
Build new counters using kit sheets provided by the Warehouse Associates as per the print provided by the Lead Specialist.
Added 2 hours ago
RC
Project Quotations Specialist
Rexel Canada
Kitchener, ON
- Full-time
As the Project Quotations Specialist based in Kitchener, you will efficiently quote all new jobs that are out for tender, which will require the ability to determine if requested…
Added 2 hours ago
RC
Claims & Care Specialist
Recapture Capital Inc.
Calgary, AB
- $60,000 to $75,000 CAD / year
- Full-time
The Claims & Care Specialist is a licensed, client- and partner-facing role responsible for supporting policy servicing, coverage inquiries, and claims processing. Reporting to the VP of…
Added 2 hours ago
S
Technical Support Specialist, Level 1
SOTI
Mississauga, ON
- Full-time
Job Title: Technical Support Specialist, Level 1
Added 2 hours ago
T
Business Banking Specialist
TD
Montreal, QC
- Full-time
Provide inbound and/or outbound sales support to customers in a non-face to face environment
Added 2 hours ago
C
Client Engagement Associate [Hourly]
CIBC
Fort Macleod, AB
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…

RSM Canada

ServiceNow Architect

Toronto, ON, Canada

Compensation Range: $103,500 - $190,100 · Full-time

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Job details

Pay: Compensation Range: $103,500 - $190,100
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 6+ years of experience working with the ServiceNow platform, including significant experience designing and implementing enterprise ServiceNow solutions.
Posting language: English
Posted: Nov 4, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

We are the leading provider of professional services to the middle market globally. Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The ServiceNow Architect is a key member of the ServiceNow practice, responsible for designing scalable, secure, and high-performing ServiceNow solutions that align with clients’ business objectives and enterprise technology strategies. This role serves as a trusted technical advisor to clients and provides architectural leadership throughout the full lifecycle of ServiceNow implementations and transformation initiatives. The ServiceNow Architect partners closely with clients, functional consultants, developers, delivery teams, and practice leadership to translate complex business and technical requirements into effective ServiceNow solutions. This individual will establish technical direction, guide solution design and development, promote platform best practices, and help clients maximize the long-term value of their ServiceNow investment.

Responsibilities

Lead the architecture and technical design of complex ServiceNow implementations, enhancements, integrations, and transformation initiatives.
Serve as a trusted technical advisor to clients, providing guidance on ServiceNow platform strategy, architecture, capabilities, scalability, security, and best practices.
Partner with business and technology stakeholders to understand business objectives and technical requirements and translate them into scalable ServiceNow solution architectures.
Develop solution architecture, technical designs, integration strategies, data models, and implementation approaches that align with client enterprise architecture and ServiceNow best practices.
Provide architectural oversight throughout the implementation lifecycle, ensuring solutions are technically sound, maintainable, secure, scalable, and aligned with established design standards.
Evaluate client requirements and recommend appropriate ServiceNow capabilities, modules, configurations, integrations, and technical approaches while minimizing unnecessary customization and technical debt.
Define and promote ServiceNow platform governance, architecture standards, reusable design patterns, and development best practices.
Lead technical design sessions, architecture workshops, solution reviews, and other client-facing technical discussions.
Provide technical leadership and mentorship to ServiceNow developers, consultants, and other delivery team members, including distributed and remote resources.
Review solution designs and technical implementations to identify architectural risks, performance considerations, security concerns, and opportunities for improvement.
Design and provide guidance for integrations between ServiceNow and enterprise applications using APIs, IntegrationHub, MID Server, web services, and other integration technologies.
Collaborate with client enterprise architects, security teams, infrastructure teams, and application owners to ensure ServiceNow solutions integrate effectively within the broader technology environment.
Support technical discovery, solutioning, estimates, proposals, statements of work, demonstrations, and other business development activities.
Stay current on ServiceNow platform capabilities, releases, products, and recommended practices and help strengthen the firm's overall ServiceNow technical capabilities.
Demonstrate strong business and technical acumen, with the ability to connect ServiceNow platform capabilities to broader organizational challenges and measurable business outcomes.

Required Qualifications

6+ years of experience working with the ServiceNow platform, including significant experience designing and implementing enterprise ServiceNow solutions.
Demonstrated experience serving as a ServiceNow Architect, Technical Architect, Solution Architect, Lead Developer, or similar technical leadership role.
Strong understanding of ServiceNow platform architecture, configuration, development, integrations, data architecture, security, and implementation best practices.
Hands-on experience designing solutions and providing technical leadership across one or more ServiceNow products such as ITSM, ITOM, CSM, HRSD, SecOps, GRC/IRM, or other relevant ServiceNow capabilities.
Experience translating complex business and technical requirements into scalable ServiceNow solution designs and technical architectures.
Experience designing integrations between ServiceNow and enterprise applications using REST/SOAP APIs, IntegrationHub, MID Server, web services, or related technologies.
Demonstrated ability to evaluate architectural trade-offs and balance business requirements, platform capabilities, scalability, security, maintainability, and technical debt.
Experience leading technical workshops, architecture discussions, design reviews, and solutioning sessions with client stakeholders and technical teams.
Ability to mentor and provide technical direction to developers, consultants, and other ServiceNow practitioners.
ServiceNow Certified System Administrator certification.
Strong consulting, communication, presentation, problem-solving, and stakeholder management skills.

Preferred Qualifications

Previous ServiceNow architecture experience within a professional services or consulting environment.
Experience architecting large-scale, complex, or enterprise-wide ServiceNow transformation programs.
ServiceNow Certified Application Developer certification.
ServiceNow Certified Implementation Specialist certification(s) in relevant product areas.
ServiceNow Certified Technical Architect (CTA) and/or Certified Master Architect (CMA) credentials.
ITIL Foundation certification.
Experience across multiple ServiceNow products, including ITSM, ITOM, CSM, HRSD, SecOps, IRM/GRC, SPM, or other ServiceNow solutions.
Experience with ServiceNow platform governance, instance strategy, integration architecture, data architecture, security, performance optimization, and technical debt management.
Experience contributing to technical solutioning, estimates, proposals, statements of work, demonstrations, and client pursuits.
Experience presenting architecture recommendations and complex technical concepts to C-suite, senior technology leaders, enterprise architects, and other client stakeholders.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $103,500 - $190,100

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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More about this job

Responsibilities

Lead the architecture and technical design of complex ServiceNow implementations, integrations, and transformation initiatives, ensuring solutions are secure, scalable, maintainable, and aligned with client objectives. Advise clients on platform strategy and best practices, guide delivery teams, and contribute to solutioning, proposals, and business development.

Requirements

Requires at least six years of ServiceNow experience, including enterprise solution design and technical leadership, along with strong platform, integration, security, and architecture expertise. A ServiceNow Certified System Administrator certification and strong consulting, communication, and stakeholder-management skills are required; a relevant bachelor's degree and additional ServiceNow certifications are preferred.

Skills

ServiceNow Architecture
Solution Design
Enterprise Architecture
ServiceNow Platform Governance
ServiceNow Integrations
REST/SOAP APIs
IntegrationHub
MID Server
Data Architecture
Security
ITSM
ITOM
CSM
HRSD
Technical Leadership
Client Consulting

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist
Certified Technical Architect
Certified Master Architect
ITIL Foundation
ITSM
ITOM
CSM
HRSD
SecOps
GRC/IRM
SPM
IntegrationHub
MID Server
REST APIs
SOAP APIs
Web Services
Enterprise Architecture
Solution Architecture
Platform Governance
Data Architecture
Integration Architecture
Security
Performance Optimization
Technical Debt Management
Scalable Solutions
Technical Design
Client Consulting

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