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Added 4 mins ago
VC
Food Service Worker
Vancouver Coastal Health
Vancouver, BC
- $25.82 CAD / hour
- Temporary
…Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker carries out a variety of duties according to Food Safe protocols and…
Added 4 mins ago
BR
League Manager (Greater Toronto Area)
Brodie Rec League
Brampton, ON · Mississauga, ON · Oakville, ON · Toronto, ON · Vaughan, ON
- $50,000 to $80,000 CAD / year
- Full-time
…when a team doesn't show (your GDL makes it when you're off site), settle the disputes your GDL escalates to you, and submit reporting within 4 hours of the final game. Your GDL sets the…
Added 19 mins ago
AE
Community Relations Supervisor
Agnico Eagle Mines Limited
Cochrane, ON
- Full-time
We're seeking a collaborative and relationship-focused Community Relations Supervisor to join our Community & Indigenous Relations team at Detour Lake Mine. In this site-based leadership…
Added 19 mins ago
AE
Health & Safety Underground Trainer
Agnico Eagle Mines Limited
Kirkland Lake, ON
- Full-time
Reporting to the Training Supervisor, the successful candidate will be responsible for delivering, coordinating, and supporting training programs that ensure employees and contractors…
Added 19 mins ago
G
Operations Supervisor - Nights
GardaWorld
Halifax, NS
- Full-time
GardaWorld Cash Services, an internationally recognized security company, is currently looking for an Operations Supervisor (Nights) in Halifax, NS.
Added 19 mins ago
SH
Chemical Scientist
Siemens Healthineers
Ottawa, ON
- Full-time
Communicate with supervisor and others when issues are detected, and improvements are required.
Added 19 mins ago
AG
Automation Specialist F/M
Alstef Group
Toronto, ON · Etobicoke, ON
- Full-time
See to the start-up and commissioning of automated equipment on site and provide the necessary training to operators;
Added 19 mins ago
TT
Senior Leasing Officer
Tk̓emlúps te Secwépemc
Kamloops, BC
- Full-time
Conducts monitoring and compliance through desk audits, account searches and on-site visits where necessary proceed to default letters, and follow ups with the Lessee’s, Sublessee’s,…
Added 19 mins ago
RS
Material Handler Night Shift Wednesday - Saturday
Ryder System, Inc.
Winnipeg, MB
- Full-time
Under the responsibility of the Logistics Supervisor, the Material Handler I performs warehouse functions, which may include loading, picking, packing, shipping, receiving, forklift…
Added 19 mins ago
CN
Carpenter - Acheson
Civeo North America
AB · Edmonton, AB
- Full-time
…well-equipped facility in Acheson, AB. Reporting to the designated Supervisor, the successful candidate will be responsible for the structural portion of repairing, installation and…
Added 19 mins ago
G&
Operations Supervisor
Grand & Toy
Winnipeg, MB
- Full-time
Own the details - From inventory and staffing to building maintenance, security, payroll, and operational costs, you'll take ownership of what happens on site.
Added 34 mins ago
ML
Maintenance Supervisor
Maple Leaf Foods Inc
Saskatoon, SK
- Full-time
Reporting to the Maintenance Senior Supervisor the Maintenance Supervisor supervises and coaches the Maintenance trades to ensure safe, efficient execution of the maintenance work and…
Added 49 mins ago
NC
Assistant, Administration
Newmont Corporation
Dease Lake 9, BC
- $72,700 to $90,900 CAD / year
- Full-time
…enable safe and efficient daily operations across the Red Chris…
Added 49 mins ago
CG
Patient Portering Supervisor
Compass Group Canada
Brampton, ON
- Full-time
Now, If You Were To Come On Board As Our Patient Portering Supervisor, We Would Ask You To Do The Following For Us
Added 49 mins ago
EG
Supervisor (Weekend Shift)
ESCO Group LLC
Port Hope, ON
- Part-time
Purpose of Role: The Supervisor ensures compliance with all safety, health and environmental (SHE) rules and regulations; executes safety, quality, and production targets using continuous…
Added 49 mins ago
B
Seed Processing Supervisor
BASF
Lethbridge, AB
- Full-time
We are looking for a Seed Processing Supervisor to join our Agricultural Solutions team in Lethbridge, AB.
Added 49 mins ago
RS
Sleeman Material Handler
Ryder Supply Chain Solutions
Calgary, AB · CAN - Calgary AB Freeport Blvd
- Full-time
Under the responsibility of the Logistics Supervisor, the Material Handler I performs warehouse functions, which may include loading, picking, packing, shipping, receiving, forklift…
Added 49 mins ago
PL
Safety Team Leader - Transportation
Penske Logistics
Woodstock, ON
- Full-time
In the event of an accident, Safety Site Supervisor is responsible for the following items:
Added 1 hour ago
NM
Equipment Operator
Newmont Mining Corporation
Dease Lake 9, BC
- Full-time
Reporting to the Mining Operations Supervisor, an Equipment Operator is responsible for the safe and productive operation of various types of Excavators, Dozers, Graders, and Loaders,…
Added 1 hour ago
PH
Patient Resident Care Manager - Older Adult Clinics (Centre for Healthy Aging) & Post-COVID Recovery Clinic
Providence Healthcare
Vancouver, BC
- Full-time
The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the…
Added 1 hour ago
AG
Boom Truck Operator
Artemis Gold - Blackwater Project
BC
- Other
Reporting to the Supervisor – Infrastructrure, the Boom Truck Operator is responsible for safely operating the boom truck and cranes for loading, unloading, lifting and lowering of…
Added 1 hour ago
AG
LV Technician
Artemis Gold - Blackwater Project
BC
- Other
Reporting to the Supervisor – Maintenance, the LV Mechanic is responsible performing routine maintenance and repairs on Light Vehicles in the mining industry. Supports the Maintenance…
Added 1 hour ago
SH
Clinical Coordinator AHF - Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.
Added 1 hour ago
RC
Supervisor, Talent Acquisition Operations – Programs & Interviews
RSM Canada
Toronto, ON
- Full-time
The Talent Acquisition (TA) Operations Supervisor sits within the broader Talent Operations team and is a frontline people leader responsible for overseeing the day-to-day execution of TA…
Added 1 hour ago
TH
Contractor Sales Part Time - WOODTOCK
The Home Depot Canada
Woodstock, ON
- Part-time
Delivers sales presentations to potential customers outside of store (e.g., work site visits, meetings) only at the discretion of the Supervisor.

RSM Canada

Supervisor, Talent Acquisition Operations – Programs & Interviews

Toronto, ON, Canada

Compensation Range: $84,500 - $132,900 · Full-time

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Job details

Pay: Compensation Range: $84,500 - $132,900
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Job Description

The Talent Acquisition (TA) Operations Supervisor sits within the broader Talent Operations team and is a frontline people leader responsible for overseeing the day-to-day execution of TA programs support and interview scheduling support. This role provides direct leadership, coaching, prioritization, workload management, and performance support while ensuring operational activities are delivered accurately, consistently, compliantly, and in alignment with established service expectations.

The role supports centralized, scalable, and highly repeatable talent solutions by coordinating service delivery, managing SLAs, resolving escalations, monitoring quality, supporting reporting and governance, and driving continuous improvement. Employees in this role are expected to exercise sound judgment, balance competing priorities, develop team capability, manage operational risks, support change and adoption activities, and reinforce a culture of service excellence, collaboration, accountability, and continuous improvement.

People Leadership & Team Development

Manage day-to-day workload distribution, prioritization, scheduling, capacity planning to ensure service commitments and operational deliverables are met.
Support employee onboarding, training, performance feedback, career development, and continuous learning to strengthen team capability and operational consistency.
Foster a culture of accountability, collaboration, inclusion, partnership, service excellence, and continuous improvement in a global, matrix environment

Operational Service Delivery & Execution

Oversee the execution of centralized, repeatable TA processes, transactions, ticket requests, and operational activities across assigned areas of responsibility.
Ensure operational work is completed accurately, consistently, timely, and in accordance with firm policies, procedures, compliance expectations, and service standards.
Research, resolve, and respond to complex operational questions, stakeholder concerns, and escalations using best practices, documentation, and appropriate judgment.
Escalate high-risk, sensitive, or enterprise-impact issues appropriately while maintaining ownership through resolution.
Identify operational risks, recurring service disruptions, and stakeholder pain points; recommend sustainable solutions to improve delivery and experience.

Process Improvement & Operational Excellence

Identify opportunities to improve operational efficiency, effectiveness, accuracy, quality, scalability, compliance, and stakeholder experience.
Collaborate with stakeholders to evaluate current processes, clarify requirements, and recommend practical enhancements.
Support the development, implementation, testing, training, and administration of centralized, repeatable TA solutions across enterprise systems and integrated tools.
Lead or participate in process reviews, quality audits, operational improvement initiatives, documentation updates, and implementation readiness activities.
Develop and maintain process documentation, knowledge articles, job aids, templates, operating procedures, and training materials.
Use a continuous improvement mindset to identify efficiencies, remove friction, and support scalable service delivery.

Stakeholder Partnership & Communication

Build and maintain strong internal and external partnerships with Talent leaders, Centers of Excellence, technology teams, external recruitment vendors and other key stakeholders.
Serve as a trusted point of contact for operational guidance, escalations, service updates, and stakeholder support.
Foster a culture of customer service, collaboration, and partnership while effectively managing stakeholder expectations.
Partner cross-functionally to support the successful delivery of Talent Operations programs, initiatives, and services.

Data, Reporting & Operational Governance

Develop and deliver reporting, dashboards and operational insights that support business decision-making.
Leverage data and trends to identify opportunities for process improvement, risk mitigation, resource planning, and service optimization.
Ensure data integrity, reporting accuracy, and adherence to governance, quality assurance, and compliance standards.
Support operational metrics, audits, and governance activities to drive accountability and continuous improvement.

Training, Knowledge Management & Coaching

Lead onboarding, training, and knowledge-sharing efforts to ensure team readiness and consistent service delivery.
Provide coaching and guidance to strengthen operational performance, stakeholder support, and process expertise.
Reinforce operational standards, compliance requirements, and best practices across the team supporting a global, matrix organization.
Support change management and adoption efforts for new processes, technologies, programs, and service delivery models.

Professional Judgment, Risk & Compliance

Exercise sound judgment to manage priorities, resolve escalations, mitigate operational risks, and support effective service delivery.
Ensure compliance with policies, data privacy requirements, internal controls, documentation standards, and quality expectations.
Lead issue resolution, corrective actions, audits, and continuous improvement efforts to strengthen operational effectiveness.
Serve as a role model for accountability, professionalism, collaboration, confidentiality, and service excellence.

or the job

Minimum Requirements

Bachelor's degree or an equivalent combination of education and a minimum of 6 years relevant experience.
Minimum of 4 years of experience in TA operations or related operational functions.
Experience with campus programs support.
Experience providing direct or indirect work direction, coaching, mentoring, onboarding support, training, or team leadership responsibilities.
Experience managing operational processes, managing escalations, parallel priorities, SLAs, quality reviews, or process improvement initiatives in a high-volume, fast-paced, service-oriented environment.
Proficiency with Microsoft Office applications and experience using HR, talent, recruiting, learning, workflow, case management, reporting, compliance, or enterprise operational systems.

Preferred Requirements

Experience with interview scheduling, reporting, metrics, dashboards, service performance monitoring, quality audits, and operational governance.
Experience supporting system changes, organizational readiness, stakeholder training, or service delivery enhancements.
Experience working within a global, shared services, matrixed, centralized operations, or multi-time-zone environment.
Global talent acquisition technology systems experiencing including Workday (ATS), Yello (CRM/Interview Scheduling) and/or Radancy (Programs/Events).

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $84,500 - $132,900

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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More about this job

Responsibilities

Lead the day-to-day delivery of talent acquisition programs and interview scheduling operations, including team workload, coaching, service quality, escalations, and compliance. Partner with stakeholders to improve processes, maintain documentation and reporting, support system and service changes, and strengthen scalable operations.

Requirements

Requires a bachelor's degree or equivalent education and experience, at least six years of relevant experience, and at least four years in talent acquisition operations or related operational functions. Candidates should have campus program support experience, leadership or coaching experience, and a background managing high-volume processes, escalations, service levels, quality, and improvement initiatives; experience with interview scheduling, reporting, global operations, and systems such as Workday, Yello, or Radancy is preferred.

Skills

Talent Acquisition Operations
People Leadership
Workload Management
Interview Scheduling
Campus Programs Support
Operational Service Delivery
Escalation Management
Process Improvement
Stakeholder Partnership
Reporting And Dashboards
Quality Audits
Training And Coaching
Change Management
Risk And Compliance Management
Microsoft Office
Workday

Visa sponsorship

Not detected in the job text

Keywords

Talent Acquisition
Talent Operations
Campus Programs
Interview Scheduling
Workday
Yello
Radancy
Applicant Tracking System
Candidate Relationship Management
Service-Level Agreements
Operational Governance
Quality Assurance
Process Improvement
Continuous Improvement
Change Management
Stakeholder Management
Workload Planning
Capacity Planning
Escalation Resolution
Data Integrity
Reporting
Dashboards
Compliance
Data Privacy
Knowledge Management
Training
Shared Services
Microsoft Office

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