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Added 17 mins ago
HR
Specialist, Designated Sales Associate - Denim
Holt Renfrew
Toronto, ON
- Full-time
The Specialist, Designated Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DSA) is also…
Added 32 mins ago
MP
IT Client Services Analyst
Manitoba Public Insurance
Winnipeg, MB
- Full-time
The IT Client Services Analyst is an experienced specialist responsible for providing technical support for non-routine IT issues and successfully completing IT Service Requests on behalf…
Added 32 mins ago
NB
Banking Advisor
National Bank of Canada
Rawdon, QC
- Full-time
Support your clients through the mortgage renewal or renegotiation process.
Added 32 mins ago
V
Spécialiste ventes et fidélisation | Inbound Sales and Retention Specialist
VOXDATA
Remote, Canada
- $16.6 to $17 CAD / hour
- Full-time
- Remote
Vous aurez également l’occasion de développer la relation client grâce à la vente incitative et à la vente croisée, en recommandant des services et fonctionnalités complémentaires qui…
Added 32 mins ago
B
Senior Security Specialist
BDO
Calgary, AB · AB · Halifax, NS
- Full-time
…our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a…
Added 32 mins ago
B
Senior Security Specialist
BDO
Vancouver, BC · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON
- Full-time
…our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a…
Added 32 mins ago
Investment & Personal Banking Specialist - Vaudreuil-dorion (12-month permanent contract)
Scotiabank
Vaudreuil-Dorion, QC
As an Investment & Personal Banking Specialist you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network,…
Added 1 hour ago
NB
Content Marketing Advisor - Newsletter Products
National Bank of Canada
Montreal, QC
- Full-time
A career as a Content Marketing Advisor in the Content team at National Bank means acting as a content specialist who transforms audience needs, business priorities and insights into…
Added 1 hour ago
NB
BANKING ADVISOR
National Bank of Canada
Lorraine, QC
- Part-time
Refer your clients to your specialist colleagues for their specific needs.
Added 1 hour ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
Support your clients through the mortgage renewal or renegotiation process.
Added 1 hour ago
NB
Banking Advisor
National Bank of Canada
QC · Saint-Donat-de-Montcalm, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 1 hour ago
NB
Banking Advisor
National Bank of Canada
Quebec, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 1 hour ago
PI
Canada PR Filing Specialist
Purpose Immigration Services Canada
Brampton, ON
- Full-time
We are looking for an experienced and detail-oriented Canada PR Filing Specialist to manage and process Canadian Permanent Residency (PR) applications. The ideal candidate should have at…
Added 1 hour ago
UL
Specialist, Business Development & Events
Urban Legal Recruitment Inc.
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Our valued client, a highly respected national law firm, is seeking a talented and enthusiastic Specialist, Business Development & Events to join its Calgary office.
Added 1 hour ago
HR
Operations Specialist
Harry Rosen
Vancouver, BC · Oakridge Shopping Centre
- Full-time
Model exceptional customer service standards that demonstrate alignment with our relationship-based selling culture, towards the achievement of clientele and NPS goals (obtain and log…
Added 1 hour ago
R
Client Advisor
RBC
Regina, SK
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 1 hour ago
P
Cyber Generalist, Manager
PwC
Toronto, ON
- Full-time
Strong leadership qualities when working in a team and the ability to be recognized as the subject matter specialist in data protection when our client requires.
Added 1 hour ago
V
Associate Veterinarian - North Oakville Animal Hospital
VetStrategy
Oakville, ON
- Part-time
Access to specialist support for complex cases
Added 1 hour ago
B
Mortgage Specialist Associate
BMO
Vaudreuil-Dorion, QC
- Full-time
Provides marketing, event coordination, and general administrative support to assist the Mortgage Specialist in effectively maintaining positive and ongoing contact with their broader…
Added 1 hour ago
EC
Event Senior Technical Lead, The International Centre, Mississauga Full Time
Encore Canada
Mississauga, ON
- Full-time
…intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Operations Director, or Director of Event…
Added 1 hour ago
AO
Digital Design Specialist
Autism Ontario
Toronto, ON
- Full-time
The Digital Design Specialist will be responsible for building the educational content through multiple mediums that inspires and engages our community while improving access to learning…
Added 2 hours ago
W
Creative Specialist – Real Estate Photographer / Videographer
weshoot-studio
Montreal, QC
- $25 to $40 CAD / hour
- Full-time
Initially, hours will depend on client bookings, training requirements, and seasonal demand. As you develop your skills and become more independent, opportunities to take on additional…
Added 2 hours ago
HR
Specialist, Designated Sales Associate - Denim
Holt Renfrew
Toronto, ON
- Full-time
The Specialist, Designated Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DSA) is also…
Added 2 hours ago
BS
Bilingual Client Solutions Specialist (French and English Required)
Bilingual Source
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
Our client is a promotional marketing and branded-merchandise company in Mississauga. They need a bilingual Client Solutions Specialist who can support corporate clients in French and…
Added 2 hours ago
E
Business Analyst Specialist I - Marketing & Risk Management
Enbridge
Calgary, AB
- Full-time
Provide client-facing analysis and support for enterprise ETRM applications and related processes, including incident triage, user support, access support, reporting, testing, and delivery…

RSM Canada

Workplace Experience Support Specialist Senior

Toronto, ON, Canada

Compensation Range: $55,500 - $84,300 · Full-time

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Job details

Pay: Compensation Range: $55,500 - $84,300
Job type: Full-time
Apply by: Nov 29, 2026
Experience: 3+ years of experience in related field required
Posting language: English
Posted: Oct 30, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The workplace experience support specialist senior delivers the office location workplace experience for colleagues. This position is responsible for supporting daily office operations such as visitor management, safety, hospitality experiences, reception (including answering multiline telephone systems for a single location or multiple locations) and facilities coordination in accordance with workplace experience support playbooks and firm policies and guidelines.

The workplace experience support specialist senior provides best-in-class hospitality experiences for internal and external clients. Ensures the location is safe, well-maintained, and clean. Be responsible for interaction with building management and vendors. This position oversees maintenance of office equipment and supplies, including furniture, phones (excluding cellphones), security cards, and the ordering and replenishing of office supplies. Facilitate and/or lead any office moves/remodels as needed. Look to streamline and improve inefficient processes. Also, provide assistance to other areas of ESS, performing and working on intermediate to advanced projects or requests. Act as a liaison to the office/market leader for anything related to workplace experience support as needed. The workplace experience support specialist senior supports the effort in sustaining and energizing a local culture that supports positive connection with the larger firm through internal and client-facing activities that enhance the RSM experience. Act in the workplace experience support manager’s or supervisor’s absence when required.

Responsibilities

Work with building management to maintain updated information related to building security, including workplace health and safety team and/or emergency evacuation team, environmental sustainability efforts, forms and documents required from the landlord, special requests for our space and maintenance issues.
Participate as a key team member in office operations and facilities projects, including real estate projects (i.e., remodel, office relocation, equipment moves).
Coordinate and oversee maintenance of the office space, including carpet maintenance, security system, air-conditioning, plant service, furniture repairs, appliances, office equipment and AED devices.
Purchase and maintain inventory of office supplies and equipment by monitoring supply quantity and replenishing materials before depletion.
Lead new hire/intern onboarding process following the guidelines outlined in the ESS orientation toolkit. Provide new hires/interns/transfers with all necessary office needs. Train new employees on building procedures, local office policies and use of equipment and systems.
Monitor ServiceNow regularly to check for incoming location services requests and acknowledge/fulfill those requests in a timely manner. Provide routine support and guidance, as necessary, in one or more of the following areas:
Handle mail services, including distribution of mail, UPS, FedEx, and other packages. Coordinate courier services, research, and resolve any issues with packages that are improperly addressed or packaged, and assist employees with mailing needs.
Be responsible for print, bind, scan and copy jobs for the business.
Locate and check out client files, maintain client records and documents, order files from the off-site storage facility per the location services playbook and firm record retention procedures.
Ensure that all visitor management and reception activities are supported, demonstrating quality customer service. Keep track of all visitors and visitor access badges in the national visitor log.
Lead meeting and event coordination, including catering request orders, setup/cleanup, conference room reservations and audio-visual equipment support.
Serve as a subject matter professional and resource for staff who have questions regarding office policies and procedures.

Required Qualifications

High school diploma or GED
3+ years of experience in related field required
Demonstrates a working knowledge of tools, resources and technology required with assigned responsibilities
Intermediate to Advanced Microsoft Office skills, ability to learn programs/software utilized by the firm and train others as neede
Ability to lift up to 40 lbs. and stand on your feet for an extended period of time
Has the ability to respond positively to changing circumstances, seeks and implements change to drive business improvement and serves as a model of the change
Effective organization, prioritization and time management skills, and strong attention to detail
Works collaboratively with location services leadership to provide input and support during the business planning process

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $55,500 - $84,300

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More about this job

Responsibilities

Manage daily office operations and facilities, including visitor services, safety, maintenance, supplies, vendors, and office equipment. Coordinate onboarding, mail and document services, meeting and event support, office projects, and timely responses to location service requests.

Requirements

A high school diploma or GED and at least three years of related experience are required, along with working knowledge of relevant tools and intermediate-to-advanced Microsoft Office skills. The role also requires strong organization, prioritization, time management, attention to detail, adaptability, collaboration, and the ability to lift up to 40 pounds and stand for extended periods.

Skills

Office Operations
Facilities Coordination
Visitor Management
Reception
Customer Service
Hospitality
Building Security
Health And Safety
Vendor Management
Inventory Management
New Hire Onboarding
Microsoft Office
ServiceNow
Event Coordination
Organization
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Workplace Experience
Office Operations
Facilities Coordination
Visitor Management
Reception
Hospitality
Building Management
Building Security
Workplace Health And Safety
Emergency Evacuation
Environmental Sustainability
Vendor Management
Office Maintenance
Office Supplies
Inventory Management
Office Relocation
Remodeling
New Hire Onboarding
ServiceNow
Microsoft Office
Mail Services
Courier Services
Client Records
Record Retention
Meeting Coordination
Event Coordination
Catering
Conference Rooms
Audio-Visual Equipment
AED Devices

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