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Added 11 mins ago
CL
Personal Shopper
CHANGE Lingerie
Vancouver, BC
- Internship
As a Personal Shopper, you'll be more than a sales associate. You'll become a trusted advisor, helping clients discover their perfect fit while developing valuable retail and customer…
Added 11 mins ago
B
BUSINESS ADVISOR, STRATEGY OPERATIONS, ADVISORY SERVICES - Vancouver
BDC
Vancouver, BC
- Full-time
As a Business Advisor, Strategy and Operations within BDC Advisory Services, you act as a trusted advisor to entrepreneurs and leadership teams seeking to improve operational performance,…
Added 12 mins ago
TT
Senior Distribution Services Operations Trainer
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $76,620 to $107,268 CAD / year
- Full-time
Serve as a trusted advisor and coach to Distribution Center leadership teams, offering guidance, sharing best practices, and strengthening operational capability and business acumen.Stay…
Added 26 mins ago
CU
Administrative Coordinator (TERM)
Carleton University
Ottawa, ON
- Other
…an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to…
Added 26 mins ago
I
Brand Technical Specialist (Solutions) - Hashicorp
IBM
Toronto, ON
- $144,000 to $194,400 CAD / year
- Full-time
Serve as Trusted Advisor: You will act as a trusted advisor to aligned accounts, technical teams, and business stakeholders throughout the customer lifecycle.
Added 26 mins ago
SC
Member Experience Advisor - Fort MacLeod
Servus Credit Union
Fort Macleod, AB
- Part-time
We are hiring for a permanent, part-time Member Experience Advisor to join our Fort MacLeod Branch!
Added 26 mins ago
ST
Customer Success Account Manager
STEMCELL Technologies
Burnaby, BC · Canada - BC, Burnaby, Production Way, Onsite
- Full-time
Proven ability to adapt workflows and educate clients through effective training and best practices to build trusted advisor relationships
Added 26 mins ago
FB
Seasonal Tax Services Associate
Farm Business Consultants
Brighton, ON
- Other
Know when to hand off. Flag anything complex to a Tax Advisor rather than working it out on your own.
Added 26 mins ago
FB
Seasonal Tax Services Associate
Farm Business Consultants
Trenton, ON
- Other
Know when to hand off. Flag anything complex to a Tax Advisor rather than working it out on your own.
Added 26 mins ago
B
Financial Analyst, Corporate Functions
BRP
Sherbrooke, QC
- Full-time
Engage in various client projects as a financial advisor: business plans, special projects, and more.
Added 40 mins ago
AL
Parts Advisor, Neepawa
AgWest Ltd.
Neepawa, MB
- Full-time
We are currently seeking a reliable, customer-focused Parts Advisor to join our Parts Department in Neepawa, MB. This position plays a vital role in supporting our customers, service team,…
Added 40 mins ago
TW
Cell Phone Advisor
the WIRELESS kiosk @Costco / le kiosque SANS-FIL @Costco
Kamloops, BC
- Full-time
Growth, the Right Way Every Sales Manager in our business started as an Advisor Structured training. Ongoing coaching. Real progression.
Added 40 mins ago
I
Brand Technical Specialist (Solutions) - Hashicorp
IBM
Ottawa, ON
- $144,000 to $194,400 CAD / year
- Full-time
Serve as Trusted Advisor: You will act as a trusted advisor to aligned accounts, technical teams, and business stakeholders throughout the customer lifecycle.
Added 40 mins ago
HR
Beauty Advisor, Chantecaille
Holt Renfrew
Vancouver, BC
- Full-time
The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is…
Added 40 mins ago
KI
Compensation and HR Governance Advisor
Kruger Inc.
Montreal, QC
- Full-time
The Compensation and HR Governance Advisor plays a key role in the development, administration, and evolution of compensation programs and human resources governance practices at Kruger. In…
Added 40 mins ago
SE
Senior Electrical Advisor - T&D
Suncor Energy
Edmonton, AB · Fort McMurray, AB · Firebag
- Full-time
We are hiring a Senior Electrical Advisor, Transmission and Distribution, to provide leadership in the safe, reliable, and compliant operation of critical high-voltage transmission and…
Added 40 mins ago
D
Legal and regulatory compliance Advisor
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a legal and regulatory compliance advisor, you help design, institute and coordinate the compliance framework and enforce related rules. You help ensure that oversight measures such as…
Added 40 mins ago
C
Java/Spring Boot Developer - Vice President
Citi
Mississauga, ON
- Full-time
Serve as an advisor or coach to mid-level developers and analysts, allocating work as necessary.
Added 41 mins ago
C1
Senior Sourcing Manager-(Hybrid)
Central 1
Vancouver, BC · Toronto, ON
- Full-time
Act as a trusted advisor on procurement strategy, sourcing approaches, market intelligence, and supplier capabilities.
Added 41 mins ago
BB
Retail Financing and Sales Associate (Seasonal)
Best Buy Canada
St. John's, NL
- Part-time
Join our team! We are hiring immediately for a retail financing and sales associate, which we call a financing advisor at Best Buy. As a retail financing and sales associate, you will help…
Added 56 mins ago
R
Advisor, Indigenous Programs (Coastal GasLink Phase 2)
Raise
Vancouver, BC
- Full-time
Raise is currently hiring an Advisor, Indigenous Programs (Coastal GasLink Phase 2) on behalf of our client. They’re expanding their team to meet growing needs, making this a unique…
Added 56 mins ago
ST
Senior Humanitarian Advisor
Save the Children Canada
Toronto, ON
- $75,543.87 to $90,652.65 CAD / year
- Full-time
Reporting to the Senior Advisor, Partnerships and Technical Quality, the Senior Humanitarian Advisor is responsible for providing high-quality technical support to humanitarian projects and…
Added 56 mins ago
M
Sr. Specialist, Partner Rewards and Strategic Initiatives
Manulife
Toronto, ON
- Full-time
…insights and process improvements that enhance the Broker and Advisor experience. Leveraging strong analytical, organizational and stakeholder management skills, the incumbent supports…
Added 1 hour ago
HI
Auto Mobile Advisor
HUB International
Kelowna, BC
- Full-time
As an Auto Mobile Advisor, reporting to the Branch Manager, you will build, serve, and maintain relationships with clients and local dealerships throughout the community to provide diverse…
Added 1 hour ago
HI
Auto Insurance Advisor
HUB International
Winnipeg, MB
- Part-time
Acting as the first point of contact to all clients, the Auto Insurance Advisor is responsible for providing professional, accurate, efficient, and courteous advice to all clients with…

RSM US LLP

ServiceNow Architect

Toronto, ON, Canada

Compensation Range: $103,500 - $190,100 · Full-time

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Job details

Pay: Compensation Range: $103,500 - $190,100
Job type: Full-time
Experience: 6+ years of experience working with the ServiceNow platform, including significant experience designing and implementing enterprise ServiceNow solutions.
Posting language: English
Posted: Nov 4, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

We are the leading provider of professional services to the middle market globally. Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The ServiceNow Architect is a key member of the ServiceNow practice, responsible for designing scalable, secure, and high-performing ServiceNow solutions that align with clients’ business objectives and enterprise technology strategies. This role serves as a trusted technical advisor to clients and provides architectural leadership throughout the full lifecycle of ServiceNow implementations and transformation initiatives. The ServiceNow Architect partners closely with clients, functional consultants, developers, delivery teams, and practice leadership to translate complex business and technical requirements into effective ServiceNow solutions. This individual will establish technical direction, guide solution design and development, promote platform best practices, and help clients maximize the long-term value of their ServiceNow investment.

Responsibilities

Lead the architecture and technical design of complex ServiceNow implementations, enhancements, integrations, and transformation initiatives.
Serve as a trusted technical advisor to clients, providing guidance on ServiceNow platform strategy, architecture, capabilities, scalability, security, and best practices.
Partner with business and technology stakeholders to understand business objectives and technical requirements and translate them into scalable ServiceNow solution architectures.
Develop solution architecture, technical designs, integration strategies, data models, and implementation approaches that align with client enterprise architecture and ServiceNow best practices.
Provide architectural oversight throughout the implementation lifecycle, ensuring solutions are technically sound, maintainable, secure, scalable, and aligned with established design standards.
Evaluate client requirements and recommend appropriate ServiceNow capabilities, modules, configurations, integrations, and technical approaches while minimizing unnecessary customization and technical debt.
Define and promote ServiceNow platform governance, architecture standards, reusable design patterns, and development best practices.
Lead technical design sessions, architecture workshops, solution reviews, and other client-facing technical discussions.
Provide technical leadership and mentorship to ServiceNow developers, consultants, and other delivery team members, including distributed and remote resources.
Review solution designs and technical implementations to identify architectural risks, performance considerations, security concerns, and opportunities for improvement.
Design and provide guidance for integrations between ServiceNow and enterprise applications using APIs, IntegrationHub, MID Server, web services, and other integration technologies.
Collaborate with client enterprise architects, security teams, infrastructure teams, and application owners to ensure ServiceNow solutions integrate effectively within the broader technology environment.
Support technical discovery, solutioning, estimates, proposals, statements of work, demonstrations, and other business development activities.
Stay current on ServiceNow platform capabilities, releases, products, and recommended practices and help strengthen the firm's overall ServiceNow technical capabilities.
Demonstrate strong business and technical acumen, with the ability to connect ServiceNow platform capabilities to broader organizational challenges and measurable business outcomes.

Required Qualifications

6+ years of experience working with the ServiceNow platform, including significant experience designing and implementing enterprise ServiceNow solutions.
Demonstrated experience serving as a ServiceNow Architect, Technical Architect, Solution Architect, Lead Developer, or similar technical leadership role.
Strong understanding of ServiceNow platform architecture, configuration, development, integrations, data architecture, security, and implementation best practices.
Hands-on experience designing solutions and providing technical leadership across one or more ServiceNow products such as ITSM, ITOM, CSM, HRSD, SecOps, GRC/IRM, or other relevant ServiceNow capabilities.
Experience translating complex business and technical requirements into scalable ServiceNow solution designs and technical architectures.
Experience designing integrations between ServiceNow and enterprise applications using REST/SOAP APIs, IntegrationHub, MID Server, web services, or related technologies.
Demonstrated ability to evaluate architectural trade-offs and balance business requirements, platform capabilities, scalability, security, maintainability, and technical debt.
Experience leading technical workshops, architecture discussions, design reviews, and solutioning sessions with client stakeholders and technical teams.
Ability to mentor and provide technical direction to developers, consultants, and other ServiceNow practitioners.
ServiceNow Certified System Administrator certification.
Strong consulting, communication, presentation, problem-solving, and stakeholder management skills.

Preferred Qualifications

Previous ServiceNow architecture experience within a professional services or consulting environment.
Experience architecting large-scale, complex, or enterprise-wide ServiceNow transformation programs.
ServiceNow Certified Application Developer certification.
ServiceNow Certified Implementation Specialist certification(s) in relevant product areas.
ServiceNow Certified Technical Architect (CTA) and/or Certified Master Architect (CMA) credentials.
ITIL Foundation certification.
Experience across multiple ServiceNow products, including ITSM, ITOM, CSM, HRSD, SecOps, IRM/GRC, SPM, or other ServiceNow solutions.
Experience with ServiceNow platform governance, instance strategy, integration architecture, data architecture, security, performance optimization, and technical debt management.
Experience contributing to technical solutioning, estimates, proposals, statements of work, demonstrations, and client pursuits.
Experience presenting architecture recommendations and complex technical concepts to C-suite, senior technology leaders, enterprise architects, and other client stakeholders.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $103,500 - $190,100

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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More about this job

Responsibilities

The ServiceNow Architect leads the design and implementation of scalable, secure, and high-performing ServiceNow solutions while serving as a trusted technical advisor to clients. They are responsible for defining platform governance, guiding development teams, and ensuring technical alignment with enterprise business objectives.

Requirements

Candidates must have 6+ years of experience with the ServiceNow platform and a proven track record in architectural or technical leadership roles. A ServiceNow Certified System Administrator certification is required, along with strong consulting skills and experience in designing complex integrations.

Skills

ServiceNow
Solution Architecture
Technical Leadership
ITSM
ITOM
IntegrationHub
API Development
Platform Governance
Stakeholder Management
Technical Mentorship
Enterprise Architecture
Security Best Practices
Data Modeling
Consulting
Project Lifecycle Management

Benefits

Discretionary bonus
Total rewards program

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Architect
ITSM
ITOM
CSM
HRSD
SecOps
GRC
IRM
IntegrationHub
REST API
SOAP API
MID Server
Enterprise Architecture
Technical Debt
Governance
Consulting
Professional Services
ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist
ServiceNow Certified Technical Architect
ITIL Foundation
Cloud Computing
Scalability
Security
Performance Optimization
Business Development
Stakeholder Management

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