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Added 8 mins ago
MI
People Experience Advisor
Mondelēz International
Hamilton, ON · Plant - Hamilton, Canada
- Full-time
…training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and…
Added 8 mins ago
FL
Senior MLOps Engineer (AdTech)
Fluent, LLC
Remote, Canada
- $130,000 to $140,000 CAD / year
- Full-time
- Remote
Knowledge of data governance, security, and compliance in cloud environments.
Added 8 mins ago
FL
Senior MLOps Engineer (Real-Time Decisioning)
Fluent, LLC
Remote, Canada
- $130,000 to $140,000 CAD / year
- Full-time
- Remote
Knowledge of data governance, security, and compliance in cloud environments.
Added 8 mins ago
Quality Manager
Jeld-Wen Inc.
Winnipeg, MB
Lead investigations and corrective actions for defects, complaints, warranty issues, supplier defects and audit findings
Added 8 mins ago
K
Scrum Master
Kelly
Toronto, ON
- Contract
Lead and facilitate Agile ceremonies, including Daily Stand-ups, Sprint Planning, Reviews, Retrospectives, and PI Planning.
Added 8 mins ago
L
Sales Compensation Design Manager
LinkedIn
Toronto, ON
- Full-time
As a Sales Compensation and Seller Incentive Design Lead within the Go-to-Market Operations team, you guide compensation strategy for the LinkedIn Marketing Solution business unit, focusing…
Added 8 mins ago
NS
Azure Databricks Solutions Architect
N2P Systems
Toronto, ON
- Full-time
We are seeking an experienced Azure Databricks Solutions Architect to lead enterprise-scale data architecture, engineering, analytics, and cloud modernization initiatives.
Added 38 mins ago
M
Director Workforce Readiness
McKesson
Mississauga, ON
- Full-time
· Lead strategic change and workforce readiness efforts for complex technology-enabled initiatives that materially alter work, roles, processes, and operating models.
Added 38 mins ago
B
Director-PM Compliance
BMO
Toronto, ON · FCP
- Full-time
…investment restrictions and practices, conflicts of interest, fund governance, disclosure and reporting, valuation/NAV oversight and other applicable investment fund…
Added 38 mins ago
AC
Project manager, Training and Support Readiness
Amaris Consulting | Part of Mantu
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Lead governance meetings and readiness activities by preparing agendas, tracking decisions, managing risks and following up on action items.
Added 38 mins ago
AI
RPA Platform Engineer with infrastructure exp
Apptoza Inc.
Toronto, ON
- Contract
…operations enabling the delivery of automation products and data management processes. Understands the implications of various components (including technology strategy & architecture) to…
Added 38 mins ago
M
Senior Manager, Enterprise Applications & Transformation
McKesson
Montreal, QC
- Full-time
The Manager, MBA & SOAD Applications is responsible for the strategic leadership, governance, operational excellence, and continuous improvement of McKesson's MBA and SOAD application…
Added 38 mins ago
QT
Principal Architect - Enterprise AI & Agentic Platforms
Quantum Technology Recruiting Inc. (QTR)
Toronto, ON
- $250,000 to $280,000 CAD / year
- Full-time
- Establish security, data governance, and responsible AI architecture patterns that address regulatory and compliance requirements.
Added 38 mins ago
RI
ERP Business Systems Analyst – Microsoft Dynamics 365 Business Central (Techno-Functional Consultant)
Raas Infotek
Mississauga, ON
- Contract
Lead testing and defect resolution and support data migration, reconciliation, cutover, go-live, and hypercare activities
Added 38 mins ago
DT
Security Compliance Lead
DXC Technology
Montreal, QC
- $80,000 to $90,000 CAD / year
- Full-time
We are looking for a Security Compliance Lead to oversee security compliance and operational security activities while ensuring alignment between governance requirements, operational teams,…
Added 38 mins ago
SM
Vice President, Claims Experience
Sandbox Mutual Insurance
Saskatoon, SK
- Full-time
As our Vice President, Claims Experience, you'll lead the strategy, performance, and evolution of our claims function. You'll champion a claims experience that is fair, caring, and…
Added 53 mins ago
K
Manager, Accounts Receivable
KORE
Canada
- $91,108 to $106,838 CAD / year
- Full-time
…KORE’s customer receivables function. In this role, you will lead collections, cash application, account reconciliation, dispute resolution and month-end receivables reporting across a…
Added 1 hour ago
UT
Conduct Programs Specialist- #26-27834
US Tech Solutions
Montreal, QC
- $44.99 CAD / hour
- Contract
The Chief Conduct & Control Office is a worldwide governance organization responsible for establishing and deploying a strong conduct and permanent control framework. CCCO also promotes a…
Added 1 hour ago
SS
Compliance Analyst
Soho Square Solutions
Montreal, QC
- Contract
Support the development of the quarterly and annual Sec Corp Board reports by collecting data from relevant SMEs and coordinating for VP review
Added 1 hour ago
CS
Data Architect
CONFLUX SYSTEMS
Toronto, ON
- Contract
Define data modeling standards, metadata management, and governance principles.
Added 1 hour ago
G
Principal, Trade Support
GlassRatner
Toronto, ON
- Full-time
…with a transformation mindset. The successful candidate will lead a globally distributed team while helping to build the next generation operating model for Trade Support, partnering…
Added 1 hour ago
T
Product Manager
TD
Toronto, ON
- Full-time
Lead the development and implementation of credit policies, strategies, products and capabilities that support responsible acquisition and business growth while maintaining alignment with…
Added 1 hour ago
ES
Data Architect (Snowflake, DBT & AWS Focused)
Enterprise Solutions Inc.
Markham, ON
- Contract
Experience in evaluating the data technology platform including data governance suites data security products
Added 1 hour ago
BI
PeopleSoft HCM Technical Delivery Lead
BURGEON IT SERVICES
Mississauga, ON
- Contract
Position: PeopleSoft HCM Technical Delivery Lead
Added 1 hour ago
OI
Director of Revenue Operations
Otodata Industrial Gas
Montreal, QC
- Full-time
The Director of Revenue Operations owns the systems, processes, data and analytics behind Otodata's commercial engine across all regions and verticals. The role sits within Finance and…

RSM US LLP

ServiceNow Architect

Toronto, ON, Canada

Compensation Range: $103,500 - $190,100 · Full-time

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Job details

Pay: Compensation Range: $103,500 - $190,100
Job type: Full-time
Experience: 6+ years of experience working with the ServiceNow platform, including significant experience designing and implementing enterprise ServiceNow solutions.
Posting language: English
Posted: Nov 4, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

We are the leading provider of professional services to the middle market globally. Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The ServiceNow Architect is a key member of the ServiceNow practice, responsible for designing scalable, secure, and high-performing ServiceNow solutions that align with clients’ business objectives and enterprise technology strategies. This role serves as a trusted technical advisor to clients and provides architectural leadership throughout the full lifecycle of ServiceNow implementations and transformation initiatives. The ServiceNow Architect partners closely with clients, functional consultants, developers, delivery teams, and practice leadership to translate complex business and technical requirements into effective ServiceNow solutions. This individual will establish technical direction, guide solution design and development, promote platform best practices, and help clients maximize the long-term value of their ServiceNow investment.

Responsibilities

Lead the architecture and technical design of complex ServiceNow implementations, enhancements, integrations, and transformation initiatives.
Serve as a trusted technical advisor to clients, providing guidance on ServiceNow platform strategy, architecture, capabilities, scalability, security, and best practices.
Partner with business and technology stakeholders to understand business objectives and technical requirements and translate them into scalable ServiceNow solution architectures.
Develop solution architecture, technical designs, integration strategies, data models, and implementation approaches that align with client enterprise architecture and ServiceNow best practices.
Provide architectural oversight throughout the implementation lifecycle, ensuring solutions are technically sound, maintainable, secure, scalable, and aligned with established design standards.
Evaluate client requirements and recommend appropriate ServiceNow capabilities, modules, configurations, integrations, and technical approaches while minimizing unnecessary customization and technical debt.
Define and promote ServiceNow platform governance, architecture standards, reusable design patterns, and development best practices.
Lead technical design sessions, architecture workshops, solution reviews, and other client-facing technical discussions.
Provide technical leadership and mentorship to ServiceNow developers, consultants, and other delivery team members, including distributed and remote resources.
Review solution designs and technical implementations to identify architectural risks, performance considerations, security concerns, and opportunities for improvement.
Design and provide guidance for integrations between ServiceNow and enterprise applications using APIs, IntegrationHub, MID Server, web services, and other integration technologies.
Collaborate with client enterprise architects, security teams, infrastructure teams, and application owners to ensure ServiceNow solutions integrate effectively within the broader technology environment.
Support technical discovery, solutioning, estimates, proposals, statements of work, demonstrations, and other business development activities.
Stay current on ServiceNow platform capabilities, releases, products, and recommended practices and help strengthen the firm's overall ServiceNow technical capabilities.
Demonstrate strong business and technical acumen, with the ability to connect ServiceNow platform capabilities to broader organizational challenges and measurable business outcomes.

Required Qualifications

6+ years of experience working with the ServiceNow platform, including significant experience designing and implementing enterprise ServiceNow solutions.
Demonstrated experience serving as a ServiceNow Architect, Technical Architect, Solution Architect, Lead Developer, or similar technical leadership role.
Strong understanding of ServiceNow platform architecture, configuration, development, integrations, data architecture, security, and implementation best practices.
Hands-on experience designing solutions and providing technical leadership across one or more ServiceNow products such as ITSM, ITOM, CSM, HRSD, SecOps, GRC/IRM, or other relevant ServiceNow capabilities.
Experience translating complex business and technical requirements into scalable ServiceNow solution designs and technical architectures.
Experience designing integrations between ServiceNow and enterprise applications using REST/SOAP APIs, IntegrationHub, MID Server, web services, or related technologies.
Demonstrated ability to evaluate architectural trade-offs and balance business requirements, platform capabilities, scalability, security, maintainability, and technical debt.
Experience leading technical workshops, architecture discussions, design reviews, and solutioning sessions with client stakeholders and technical teams.
Ability to mentor and provide technical direction to developers, consultants, and other ServiceNow practitioners.
ServiceNow Certified System Administrator certification.
Strong consulting, communication, presentation, problem-solving, and stakeholder management skills.

Preferred Qualifications

Previous ServiceNow architecture experience within a professional services or consulting environment.
Experience architecting large-scale, complex, or enterprise-wide ServiceNow transformation programs.
ServiceNow Certified Application Developer certification.
ServiceNow Certified Implementation Specialist certification(s) in relevant product areas.
ServiceNow Certified Technical Architect (CTA) and/or Certified Master Architect (CMA) credentials.
ITIL Foundation certification.
Experience across multiple ServiceNow products, including ITSM, ITOM, CSM, HRSD, SecOps, IRM/GRC, SPM, or other ServiceNow solutions.
Experience with ServiceNow platform governance, instance strategy, integration architecture, data architecture, security, performance optimization, and technical debt management.
Experience contributing to technical solutioning, estimates, proposals, statements of work, demonstrations, and client pursuits.
Experience presenting architecture recommendations and complex technical concepts to C-suite, senior technology leaders, enterprise architects, and other client stakeholders.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $103,500 - $190,100

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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More about this job

Responsibilities

The ServiceNow Architect leads the design and implementation of scalable, secure, and high-performing ServiceNow solutions while serving as a trusted technical advisor to clients. They are responsible for defining platform governance, guiding development teams, and ensuring technical alignment with enterprise business objectives.

Requirements

Candidates must have 6+ years of experience with the ServiceNow platform and a proven track record in architectural or technical leadership roles. A ServiceNow Certified System Administrator certification is required, along with strong consulting skills and experience in designing complex integrations.

Skills

ServiceNow
Solution Architecture
Technical Leadership
ITSM
ITOM
IntegrationHub
API Development
Platform Governance
Stakeholder Management
Technical Mentorship
Enterprise Architecture
Security Best Practices
Data Modeling
Consulting
Project Lifecycle Management

Benefits

Discretionary bonus
Total rewards program

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Architect
ITSM
ITOM
CSM
HRSD
SecOps
GRC
IRM
IntegrationHub
REST API
SOAP API
MID Server
Enterprise Architecture
Technical Debt
Governance
Consulting
Professional Services
ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist
ServiceNow Certified Technical Architect
ITIL Foundation
Cloud Computing
Scalability
Security
Performance Optimization
Business Development
Stakeholder Management

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