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Added 8 mins ago
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Executive Assistant, BDO Global
BDO
Toronto, ON
- Full-time
Lead or coordinate defined small-scale projects and improvement activities on behalf of the Executives, taking responsibility for planning, coordination and follow-through within an agreed…
Added 9 mins ago
R
Advisor, Indigenous Programs (Coastal GasLink Phase 2)
Raise
Vancouver, BC
- Full-time
…relationships built on trust and respect. Reporting to the Team Lead and Manager, Indigenous Programs, the successful candidate will play a key role in program coordination, program…
Added 9 mins ago
AG
Search Lead
Adelphi Group
Toronto, ON
- Full-time
At Critical Mass, the Search Lead advances account- and practice-level priorities by leading data-driven Search strategy and delivery for a leading financial-services client. The role…
Added 9 mins ago
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Senior Project Manager (Experiential Production)
Wasserman
Toronto, ON
- Full-time
Project planning and operational delivery are central to the role. You’ll lead internal and external stakeholder management, budgeting, creative assets, feasibility reviews, production…
Added 23 mins ago
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Director Major Capital Projects 1
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…Capital Projects, the Director provides leadership across the project lifecycle, ensuring effective governance, stakeholder engagement, risk management, resource alignment, and stewardship…
Added 23 mins ago
Senior Project Coordinator
Scotiabank
Toronto, ON
Lead day-to-day planning, scheduling, and execution of assigned Wealth Management projects or workstreams, including initiatives related to advisor enablement, client experience,…
Added 24 mins ago
MR
Business Development Executive
MyGreat Recruitment Inc.
AB · Alberta, Canada
- $200,000 to $400,000 CAD / year
- Full-time
Our client is seeking a seasoned Business Development Executive to lead growth across the Western Canadian markets. This is an entrepreneurial, relationship-driven position focused on…
Added 24 mins ago
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Technical Delivery Manager
Deloitte
Toronto, ON
- Full-time
Lead end to end client projects and own planning and execution including acting as the primary key contact for the client.
Added 24 mins ago
MN
Senior Account Manager
Mosaic North America
Toronto, ON
- Full-time
We're looking for a Senior Account Manager to join our B2B Experiential Marketing team, serving as a strategic client leader and trusted partner while driving the planning and execution of…
Added 24 mins ago
WI
Senior Track Engineer
WSP in Canada
BC · British Columbia, Canada
- Full-time
Lead the design and delivery of complex rail infrastructure projects including rail transit projects and heavy rail project with expertise in all stages of design, construction, route…
Added 24 mins ago
WI
Senior Project Manager, Municipal Engineering
WSP in Canada
Fort McMurray, AB
- Full-time
As a Senior Project Manager in our Municipal Engineering team, you will manage client relationships, oversee project delivery, support business development initiatives, and provide…
Added 24 mins ago
A
Ingénieur principal ou ingénieure principale / responsable technique
Alithya
Pickering, ON
- Full-time
As a Senior Engineer and Technical Lead, you'll join our Engineering Sub-Division, a multidisciplinary team focused on delivering innovative engineering solutions and professional services.…
Added 24 mins ago
MN
Senior Account Manager
Mosaic North America
Vancouver, BC
- Full-time
We're looking for a Senior Account Manager to join our B2B Experiential Marketing team, serving as a strategic client leader and trusted partner while driving the planning and execution of…
Added 24 mins ago
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Senior Delivery Lead, Strategic Accounts
Monks
Toronto, ON
- Full-time
Lead client meetings, strategic discussions, and presentations, effectively communicating complex technical concepts to diverse stakeholders.
Added 24 mins ago
WI
Administrateur(trice) de contrats
WSP in Canada
Toronto, ON
- Full-time
…Toronto or Calgary. This role supports a wide range of impactful project work including Mechanical, Civil, Piling, Instrumentation & Controls, Geotechnical, Heavy Haul, Utility, and other…
Added 24 mins ago
A
Analyste/ingénieur principal ou principale en cybersécurité OT
Alithya
Pickering, ON
- Full-time
…presenting and delivering cyber security training, and estimating project effort while supporting new client…
Added 24 mins ago
FC
Principal Designer- Material Handling
Fluor Corporation
Calgary, AB
- Full-time
…competitiveness within the global marketplace by delivering quality services of unmatched value and technical competence. The purpose of this position is to work on key project design…
Added 24 mins ago
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Document Control Specialist
Allnorth Consultants Limited
Calgary, AB
- Full-time
Allnorth is a multi-disciplinary engineering, project delivery, and construction services company delivering innovative, practical solutions to clients across the metals and minerals,…
Added 24 mins ago
Client Solutions Lead
Insight Enterprises, Inc.
Montreal, QC
The Client Solutions Lead (CSL) is an expander role responsible for growing Insight’s Services footprint within assigned districts and executing the district Services plan. Partnering with…
Added 24 mins ago
WI
Administrateur(trice) de contrats
WSP in Canada
Calgary, AB
- Full-time
…Toronto or Calgary. This role supports a wide range of impactful project work including Mechanical, Civil, Piling, Instrumentation & Controls, Geotechnical, Heavy Haul, Utility, and other…
Added 24 mins ago
WI
Senior Project Manager, Alternative Delivery
WSP in Canada
Winnipeg, MB
- Full-time
Lead the delivery of complex alternative delivery and P3 transportation projects, overseeing technical milestones, project phases, budgets and deadlines.
Added 24 mins ago
LG
Systems Integration Manager
Lotus Group
AB · Edmonton, AB
- Full-time
Reporting to the Director of Operations and Quality, the Project Manager will serve as the primary connection between the company and its customer engineering teams, overseeing the…
Added 24 mins ago
A
Senior Project Manager - Minerals and Metals
Ausenco
Vancouver, BC
- Full-time
Ability to lead, manage, develop and coach project team members.
Added 24 mins ago
D
Manager, Strategic & Technology Change - Organization & Work Transformation
Deloitte
Winnipeg, MB
- Full-time
…as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all…
Added 24 mins ago
WI
Administrateur(trice) de contrats
WSP in Canada
Montreal, QC
- Full-time
…Toronto or Calgary. This role supports a wide range of impactful project work including Mechanical, Civil, Piling, Instrumentation & Controls, Geotechnical, Heavy Haul, Utility, and other…

RSM US LLP

ServiceNow Architect

Toronto, ON, Canada

Compensation Range: $103,500 - $190,100 · Full-time

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Job details

Pay: Compensation Range: $103,500 - $190,100
Job type: Full-time
Experience: 6+ years of experience working with the ServiceNow platform, including significant experience designing and implementing enterprise ServiceNow solutions.
Posting language: English
Posted: Nov 4, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

We are the leading provider of professional services to the middle market globally. Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The ServiceNow Architect is a key member of the ServiceNow practice, responsible for designing scalable, secure, and high-performing ServiceNow solutions that align with clients’ business objectives and enterprise technology strategies. This role serves as a trusted technical advisor to clients and provides architectural leadership throughout the full lifecycle of ServiceNow implementations and transformation initiatives. The ServiceNow Architect partners closely with clients, functional consultants, developers, delivery teams, and practice leadership to translate complex business and technical requirements into effective ServiceNow solutions. This individual will establish technical direction, guide solution design and development, promote platform best practices, and help clients maximize the long-term value of their ServiceNow investment.

Responsibilities

Lead the architecture and technical design of complex ServiceNow implementations, enhancements, integrations, and transformation initiatives.
Serve as a trusted technical advisor to clients, providing guidance on ServiceNow platform strategy, architecture, capabilities, scalability, security, and best practices.
Partner with business and technology stakeholders to understand business objectives and technical requirements and translate them into scalable ServiceNow solution architectures.
Develop solution architecture, technical designs, integration strategies, data models, and implementation approaches that align with client enterprise architecture and ServiceNow best practices.
Provide architectural oversight throughout the implementation lifecycle, ensuring solutions are technically sound, maintainable, secure, scalable, and aligned with established design standards.
Evaluate client requirements and recommend appropriate ServiceNow capabilities, modules, configurations, integrations, and technical approaches while minimizing unnecessary customization and technical debt.
Define and promote ServiceNow platform governance, architecture standards, reusable design patterns, and development best practices.
Lead technical design sessions, architecture workshops, solution reviews, and other client-facing technical discussions.
Provide technical leadership and mentorship to ServiceNow developers, consultants, and other delivery team members, including distributed and remote resources.
Review solution designs and technical implementations to identify architectural risks, performance considerations, security concerns, and opportunities for improvement.
Design and provide guidance for integrations between ServiceNow and enterprise applications using APIs, IntegrationHub, MID Server, web services, and other integration technologies.
Collaborate with client enterprise architects, security teams, infrastructure teams, and application owners to ensure ServiceNow solutions integrate effectively within the broader technology environment.
Support technical discovery, solutioning, estimates, proposals, statements of work, demonstrations, and other business development activities.
Stay current on ServiceNow platform capabilities, releases, products, and recommended practices and help strengthen the firm's overall ServiceNow technical capabilities.
Demonstrate strong business and technical acumen, with the ability to connect ServiceNow platform capabilities to broader organizational challenges and measurable business outcomes.

Required Qualifications

6+ years of experience working with the ServiceNow platform, including significant experience designing and implementing enterprise ServiceNow solutions.
Demonstrated experience serving as a ServiceNow Architect, Technical Architect, Solution Architect, Lead Developer, or similar technical leadership role.
Strong understanding of ServiceNow platform architecture, configuration, development, integrations, data architecture, security, and implementation best practices.
Hands-on experience designing solutions and providing technical leadership across one or more ServiceNow products such as ITSM, ITOM, CSM, HRSD, SecOps, GRC/IRM, or other relevant ServiceNow capabilities.
Experience translating complex business and technical requirements into scalable ServiceNow solution designs and technical architectures.
Experience designing integrations between ServiceNow and enterprise applications using REST/SOAP APIs, IntegrationHub, MID Server, web services, or related technologies.
Demonstrated ability to evaluate architectural trade-offs and balance business requirements, platform capabilities, scalability, security, maintainability, and technical debt.
Experience leading technical workshops, architecture discussions, design reviews, and solutioning sessions with client stakeholders and technical teams.
Ability to mentor and provide technical direction to developers, consultants, and other ServiceNow practitioners.
ServiceNow Certified System Administrator certification.
Strong consulting, communication, presentation, problem-solving, and stakeholder management skills.

Preferred Qualifications

Previous ServiceNow architecture experience within a professional services or consulting environment.
Experience architecting large-scale, complex, or enterprise-wide ServiceNow transformation programs.
ServiceNow Certified Application Developer certification.
ServiceNow Certified Implementation Specialist certification(s) in relevant product areas.
ServiceNow Certified Technical Architect (CTA) and/or Certified Master Architect (CMA) credentials.
ITIL Foundation certification.
Experience across multiple ServiceNow products, including ITSM, ITOM, CSM, HRSD, SecOps, IRM/GRC, SPM, or other ServiceNow solutions.
Experience with ServiceNow platform governance, instance strategy, integration architecture, data architecture, security, performance optimization, and technical debt management.
Experience contributing to technical solutioning, estimates, proposals, statements of work, demonstrations, and client pursuits.
Experience presenting architecture recommendations and complex technical concepts to C-suite, senior technology leaders, enterprise architects, and other client stakeholders.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $103,500 - $190,100

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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More about this job

Responsibilities

The ServiceNow Architect leads the design and implementation of scalable, secure, and high-performing ServiceNow solutions while serving as a trusted technical advisor to clients. They are responsible for defining platform governance, guiding development teams, and ensuring technical alignment with enterprise business objectives.

Requirements

Candidates must have 6+ years of experience with the ServiceNow platform and a proven track record in architectural or technical leadership roles. A ServiceNow Certified System Administrator certification is required, along with strong consulting skills and experience in designing complex integrations.

Skills

ServiceNow
Solution Architecture
Technical Leadership
ITSM
ITOM
IntegrationHub
API Development
Platform Governance
Stakeholder Management
Technical Mentorship
Enterprise Architecture
Security Best Practices
Data Modeling
Consulting
Project Lifecycle Management

Benefits

Discretionary bonus
Total rewards program

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Architect
ITSM
ITOM
CSM
HRSD
SecOps
GRC
IRM
IntegrationHub
REST API
SOAP API
MID Server
Enterprise Architecture
Technical Debt
Governance
Consulting
Professional Services
ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist
ServiceNow Certified Technical Architect
ITIL Foundation
Cloud Computing
Scalability
Security
Performance Optimization
Business Development
Stakeholder Management

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