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Added 10 mins ago
LC
Senior Manager, Real Estate Finance
Loblaw Companies Limited
Brampton, ON
- Full-time
Lead and support a small team in the achievement of the above
Added 10 mins ago
C
Product Engineer (Cabico Coaticook)
Cabico
Sherbrooke, QC
- Full-time
Engineer our products with our plant’s and machines’ capabilities in mind, to build a quality product at the best cost and in the shortest lead time.
Added 10 mins ago
A
Design Aérostructure / Airframe Design
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 10 mins ago
HD
Project Coordinator
Hospitality Designs
Richmond, BC
- Full-time
Role Description We are seeking a highly organized, proactive, and detail-oriented Project Coordinator to join our growing Project Management team. As a Project Coordinator, you will play…
Added 10 mins ago
GM
[Disney Dreamlight Valley PC/Console] Analyste de données sénior - Senior Data Analyst
Gameloft Montreal
Montreal, QC
- Full-time
Reporting to the Live Ops Studio Lead, you will serve as the team's go-to analytics expert. You will directly influence game strategy through in-depth analysis while helping grow the…
Added 10 mins ago
TT
Mechanical Engineer
Topped Toys
Vancouver, BC
- Internship
Meaningful Project Ownership: Lead a genuine manufacturing scale-up initiative from planning through implementation.
Added 10 mins ago
AC
Senior Manager, U.S. Corporate Tax
ACCA Careers
Winnipeg, MB
- Full-time
Lead multiple client facing engagement teams responsible for the completion of U.S. corporate tax engagements involving advice on tax planning opportunities, tax minimization strategies,…
Added 10 mins ago
CO
Associate Manager, Communications
Canadian Olympic Foundation
Toronto, ON
- Full-time
…develops communications plans, coordinates stakeholder and project deliverables, manages and contributes to content production across multiple channels. They ensure communications are…
Added 25 mins ago
MS
VP, Change Management Lead
Morgan Stanley
Montreal, QC
- Full-time
…an experienced Change Manager with a proven track record in project management, change management and business transformation to partner with the HCM Management team during this…
Added 25 mins ago
GP
Performance Marketing Manager
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
Lead our creative testing and analytics practice to diagnose creative fatigue early and identify what's driving performance across hook, format, messaging theme, and production style, then…
Added 25 mins ago
Manager, Digital Experience (.COM)
Scotiabank
Toronto, ON
Lead and manage the creation, planning, and delivery of various web initiatives, analyze their effectiveness, and continue optimizing and improving customer experience.
Added 25 mins ago
Senior Bridge Manager
Hatch
Vancouver, BC
…join our Vancouver, BC office. In this role, you will provide technical leadership and project management for a range of high-profile transportation infrastructure projects, with a focus on…
Added 25 mins ago
S
Consumer Experience (CX) Strategy lead
Sanofi
Toronto, ON
- Full-time
The Consumer Experience (CX) Strategy lead provides the end-to-end consumer experience strategy and digital solutions for Sanofi patients, customers, and staffs to work seamlessly and…
Added 25 mins ago
Senior Technology Consultant
TELUS
Montreal, QC · Quebec, QC · Rimouski, QC
Significant experience designing and deploying contact centre solutions, typically 7+ years, including senior or lead technical roles (or equivalent experience)
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M
RQ11674 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
IT lead of each project as well as the project team members in the analysis,
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M
RQ11844 - Software Developer - Senior
Maarut
Toronto, ON
- Contract
The objective of this project is to build a modern online Registration system
Added 25 mins ago
Senior Consultant, Professional Services
Bell
Montreal, QC
Solutions Engineering: Lead the detailed engineering of network solutions ranging from simple to highly complex. Produce all necessary technical specifications (engineering designs,…
Added 25 mins ago
R
Technical Field Lead
RigUp
ON · Ontario, Canada
- Contract
Act as the on-the-ground technical lead with County staff, alongside the Project Manager
Added 25 mins ago
QU
Data Governance Specialist
Queen's University
Kingston, ON
- $80,569 to $99,974 CAD / year
- Temporary
Lead team and project meetings and develop team/unit and departmental project plans.
Added 25 mins ago
FI
Payroll Manager/ Lead - SAP/ECP
FP Inc.
Toronto, ON · Scarborough, ON
- $40 to $50 CAD / hour
- Contract
Works with the Payroll Transformation and ECP project teams to share year-end insights, support knowledge transfer, and make SAP/ECP Payroll more efficient
Added 25 mins ago
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ServiceNow Implementation Architect
Wipro
Mississauga, ON
- Full-time
…and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical…
Added 25 mins ago
CS
Maintenance Manager
CQ Search Group Ltd.
Oshawa, ON · Greater Oshawa Metropolitan Area
- $125,000 to $140,000 CAD / year
- Full-time
Our client, a manufacturing operation in the Greater Oshawa Area, is seeking a Maintenance Manager to lead its maintenance and reliability function in a unionized environment. You will be…
Added 25 mins ago
GD
AI Governance & Risk Manager
General Dynamics Mission Systems–Canada
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
Reporting to the Chief Digital & Information Officer (CDIO), the Manager, AI Governance & Risk will lead the establishment, execution, and continuous evolution of the enterprise AI…
Added 25 mins ago
GD
Subcontract Program Manager
General Dynamics Mission Systems–Canada
Ottawa, ON
- $125,000 to $165,000 CAD / year
- Full-time
We are seeking a Subcontracts Program Manager (SPM) to lead the development, procurement and management of complex aircraft systems with Subcontractors. Systems may consist of -…
Added 25 mins ago
BI
Senior Mechanical Estimator
Bird Infrastructure
Newmarket, ON
- Full-time
…Mechanical Construction (IMC) philosophy, influenced by integrated project delivery principles, promotes cross-trade collaboration and workflow optimization on complex new builds and…

RSM US LLP

ServiceNow Architect

Toronto, ON, Canada

Compensation Range: $103,500 - $190,100 · Full-time

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Job details

Pay: Compensation Range: $103,500 - $190,100
Job type: Full-time
Experience: 6+ years of experience working with the ServiceNow platform, including significant experience designing and implementing enterprise ServiceNow solutions.
Posting language: English
Posted: Nov 4, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

We are the leading provider of professional services to the middle market globally. Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The ServiceNow Architect is a key member of the ServiceNow practice, responsible for designing scalable, secure, and high-performing ServiceNow solutions that align with clients’ business objectives and enterprise technology strategies. This role serves as a trusted technical advisor to clients and provides architectural leadership throughout the full lifecycle of ServiceNow implementations and transformation initiatives. The ServiceNow Architect partners closely with clients, functional consultants, developers, delivery teams, and practice leadership to translate complex business and technical requirements into effective ServiceNow solutions. This individual will establish technical direction, guide solution design and development, promote platform best practices, and help clients maximize the long-term value of their ServiceNow investment.

Responsibilities

Lead the architecture and technical design of complex ServiceNow implementations, enhancements, integrations, and transformation initiatives.
Serve as a trusted technical advisor to clients, providing guidance on ServiceNow platform strategy, architecture, capabilities, scalability, security, and best practices.
Partner with business and technology stakeholders to understand business objectives and technical requirements and translate them into scalable ServiceNow solution architectures.
Develop solution architecture, technical designs, integration strategies, data models, and implementation approaches that align with client enterprise architecture and ServiceNow best practices.
Provide architectural oversight throughout the implementation lifecycle, ensuring solutions are technically sound, maintainable, secure, scalable, and aligned with established design standards.
Evaluate client requirements and recommend appropriate ServiceNow capabilities, modules, configurations, integrations, and technical approaches while minimizing unnecessary customization and technical debt.
Define and promote ServiceNow platform governance, architecture standards, reusable design patterns, and development best practices.
Lead technical design sessions, architecture workshops, solution reviews, and other client-facing technical discussions.
Provide technical leadership and mentorship to ServiceNow developers, consultants, and other delivery team members, including distributed and remote resources.
Review solution designs and technical implementations to identify architectural risks, performance considerations, security concerns, and opportunities for improvement.
Design and provide guidance for integrations between ServiceNow and enterprise applications using APIs, IntegrationHub, MID Server, web services, and other integration technologies.
Collaborate with client enterprise architects, security teams, infrastructure teams, and application owners to ensure ServiceNow solutions integrate effectively within the broader technology environment.
Support technical discovery, solutioning, estimates, proposals, statements of work, demonstrations, and other business development activities.
Stay current on ServiceNow platform capabilities, releases, products, and recommended practices and help strengthen the firm's overall ServiceNow technical capabilities.
Demonstrate strong business and technical acumen, with the ability to connect ServiceNow platform capabilities to broader organizational challenges and measurable business outcomes.

Required Qualifications

6+ years of experience working with the ServiceNow platform, including significant experience designing and implementing enterprise ServiceNow solutions.
Demonstrated experience serving as a ServiceNow Architect, Technical Architect, Solution Architect, Lead Developer, or similar technical leadership role.
Strong understanding of ServiceNow platform architecture, configuration, development, integrations, data architecture, security, and implementation best practices.
Hands-on experience designing solutions and providing technical leadership across one or more ServiceNow products such as ITSM, ITOM, CSM, HRSD, SecOps, GRC/IRM, or other relevant ServiceNow capabilities.
Experience translating complex business and technical requirements into scalable ServiceNow solution designs and technical architectures.
Experience designing integrations between ServiceNow and enterprise applications using REST/SOAP APIs, IntegrationHub, MID Server, web services, or related technologies.
Demonstrated ability to evaluate architectural trade-offs and balance business requirements, platform capabilities, scalability, security, maintainability, and technical debt.
Experience leading technical workshops, architecture discussions, design reviews, and solutioning sessions with client stakeholders and technical teams.
Ability to mentor and provide technical direction to developers, consultants, and other ServiceNow practitioners.
ServiceNow Certified System Administrator certification.
Strong consulting, communication, presentation, problem-solving, and stakeholder management skills.

Preferred Qualifications

Previous ServiceNow architecture experience within a professional services or consulting environment.
Experience architecting large-scale, complex, or enterprise-wide ServiceNow transformation programs.
ServiceNow Certified Application Developer certification.
ServiceNow Certified Implementation Specialist certification(s) in relevant product areas.
ServiceNow Certified Technical Architect (CTA) and/or Certified Master Architect (CMA) credentials.
ITIL Foundation certification.
Experience across multiple ServiceNow products, including ITSM, ITOM, CSM, HRSD, SecOps, IRM/GRC, SPM, or other ServiceNow solutions.
Experience with ServiceNow platform governance, instance strategy, integration architecture, data architecture, security, performance optimization, and technical debt management.
Experience contributing to technical solutioning, estimates, proposals, statements of work, demonstrations, and client pursuits.
Experience presenting architecture recommendations and complex technical concepts to C-suite, senior technology leaders, enterprise architects, and other client stakeholders.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $103,500 - $190,100

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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More about this job

Responsibilities

The ServiceNow Architect leads the design and implementation of scalable, secure, and high-performing ServiceNow solutions while serving as a trusted technical advisor to clients. They are responsible for defining platform governance, guiding development teams, and ensuring technical alignment with enterprise business objectives.

Requirements

Candidates must have 6+ years of experience with the ServiceNow platform and a proven track record in architectural or technical leadership roles. A ServiceNow Certified System Administrator certification is required, along with strong consulting skills and experience in designing complex integrations.

Skills

ServiceNow
Solution Architecture
Technical Leadership
ITSM
ITOM
IntegrationHub
API Development
Platform Governance
Stakeholder Management
Technical Mentorship
Enterprise Architecture
Security Best Practices
Data Modeling
Consulting
Project Lifecycle Management

Benefits

Discretionary bonus
Total rewards program

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Architect
ITSM
ITOM
CSM
HRSD
SecOps
GRC
IRM
IntegrationHub
REST API
SOAP API
MID Server
Enterprise Architecture
Technical Debt
Governance
Consulting
Professional Services
ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist
ServiceNow Certified Technical Architect
ITIL Foundation
Cloud Computing
Scalability
Security
Performance Optimization
Business Development
Stakeholder Management

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