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Added 1 min ago
FH
Food & Beverage Administrator
Fairmont Hotels & Resorts
Whistler, BC
- Full-time
…banquets, and in-room dining outlets. As the Food & Beverage Administrator, you will support the leadership team through administrative coordination, reporting, compliance, and operational…
Added 2 mins ago
AI
Service Delivery Manager – Azure Cloud Infrastructure & Operations
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
Proven experience in Service Delivery Management within enterprise environments.
Added 17 mins ago
PT
School Administrative Secretary (#070-AN)
Pembina Trails School Division
Winnipeg, MB
- Full-time
Under the direction of the school administrator, it is ultimately the responsibility of the Administrative Secretary to ensure the thorough and efficient operation for the office. The Admin…
Added 17 mins ago
WF
Administrative Assistant
Westbank First Nation
Kelowna, BC
- Full-time
Responsible for providing support to the Residential Premises Administrator by ensuring the established Frontline Residential Premises Process is followed
Added 17 mins ago
IT Engineer, Google Workspace
HelloFresh
Toronto, ON
…continuously look for ways to make support faster and more…
Added 17 mins ago
GE
Billing Administrator
GFL Environmental Inc.
Debert, NS
- Full-time
Liaise with customers, and various internal departments including: Customer service, Finance, Maintenance, Safety and Operations, etc.
Added 46 mins ago
QC
Cloud Engineer
Quarry Consulting
Toronto, ON
- Full-time
Added 46 mins ago
MC
Cloud Operations Engineer – Azure AKS Terraform (36170)
Myticas Consulting
Toronto, ON
- Full-time
This role requires strong hands-on expertise in Azure Kubernetes Service (AKS), Terraform, Azure networking and security, CI/CD automation, and production cloud operations.
Added 46 mins ago
MC
Level 2 3 Network Administrator & Projects Specialist (35949)
Myticas Consulting
Ottawa, ON
- Full-time
Myticas Consulting is working with a fast-growing Ottawa-based Managed Service Provider that delivers advanced IT solutions across cloud, cybersecurity, infrastructure and digital…
Added 46 mins ago
WI
Contracts Administrator, Supply Chain Management (Montreal, Toronto or Calgary)
WSP in Canada
Toronto, ON
- Contract
WSP is seeking an Experienced Contract Administrator to join our Supply Chain Management group in Montreal, Toronto or Calgary. This role supports a wide range of impactful project work…
Added 46 mins ago
WI
Contracts Administrator, Supply Chain Management (Montreal, Toronto or Calgary)
WSP in Canada
Montreal, QC
- Contract
WSP is seeking an Experienced Contract Administrator to join our Supply Chain Management group in Montreal, Toronto or Calgary. This role supports a wide range of impactful project work…
Added 46 mins ago
WI
Contracts Administrator, Supply Chain Management (Montreal, Toronto or Calgary)
WSP in Canada
Calgary, AB
- Contract
WSP is seeking an Experienced Contract Administrator to join our Supply Chain Management group in Montreal, Toronto or Calgary. This role supports a wide range of impactful project work…
Added 46 mins ago
TR
Payroll and Human Resources Administrator
The Root Cellar Village Green Grocer
Victoria, BC
- Full-time
…payroll and administration? We are looking for a reliable and service-oriented individual to join our team in a key administrative support…
Added 46 mins ago
MC
DevOps Specialist - Kubernetes (35700)
Myticas Consulting
Ottawa, ON
- Full-time
Minimum three years of experience working with Microsoft Azure, including Azure Kubernetes Service (AKS)
Added 46 mins ago
D
Full-Time Dental Administrator
Dentalook
Orillia, ON
- Full-time
We’re looking for an experienced Dental Administrator who is confident managing insurance, keeping the schedule well booked, coordinating treatment, and creating an excellent patient…
Added 46 mins ago
Donation Processing Administrator, University Relations
University of Saskatchewan
Saskatoon, SK
Nature of Work: As a member of the Donations and Trusts team, the Donation Processing Administrator works in a team and service-oriented environment, following established procedures and…
Added 1 hour ago
RC
ServiceNow Architect
RSM Canada
Toronto, ON
- Full-time
Added 1 hour ago
BN
Payroll Administrator
Bavarian Nordic
ON · Durham, ON
- Full-time
As our new Payroll Administrator, you will be a member of a Finance team of six, with responsibility for both payroll administration within the payroll system and the related payroll…
Added 1 hour ago
WI
Administrateur(trice) de contrats
WSP in Canada
Toronto, ON
- Full-time
WSP is seeking an Experienced Contract Administrator to join our Supply Chain Management group in Montreal, Toronto or Calgary. This role supports a wide range of impactful project work…
Added 1 hour ago
Client Service Administrator - Milton (6 month contract)
Demant Group
Milton, ON
HearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's…
Added 1 hour ago
WI
Administrateur(trice) de contrats
WSP in Canada
Calgary, AB
- Full-time
WSP is seeking an Experienced Contract Administrator to join our Supply Chain Management group in Montreal, Toronto or Calgary. This role supports a wide range of impactful project work…
Added 1 hour ago
WI
Administrateur(trice) de contrats
WSP in Canada
Montreal, QC
- Full-time
WSP is seeking an Experienced Contract Administrator to join our Supply Chain Management group in Montreal, Toronto or Calgary. This role supports a wide range of impactful project work…
Added 1 hour ago
Word/Data Processing Clerk II
City of Edmonton
AB
…of the Business Support Team! Reporting to the Maintenance Administrator, we are looking for 1 independent and self-motivated individual with excellent customer service, problem-solving and…
Added 1 hour ago
IS
SSC Service Center Administrator
InSync Systems
Calgary, AB
- Contract
We are looking for a SSC Service Centre Administrator for a 4-month contract position, with possible extensions in Calgary, Alberta. Must be legally entitled to work in Canada.
Added 1 hour ago
FT
Front Desk Administrator
FACE Toronto
Toronto, ON
- Full-time
The Front Desk Administrator at FACE plays a key role in delivering a seamless, elevated clinic experience. This role combines front desk operations, patient coordination, scheduling, and…

RSM US LLP

ServiceNow Architect

Toronto, ON, Canada

Compensation Range: $103,500 - $190,100 · Full-time

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Job details

Pay: Compensation Range: $103,500 - $190,100
Job type: Full-time
Experience: 6+ years of experience working with the ServiceNow platform, including significant experience designing and implementing enterprise ServiceNow solutions.
Posting language: English
Posted: Nov 4, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

We are the leading provider of professional services to the middle market globally. Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The ServiceNow Architect is a key member of the ServiceNow practice, responsible for designing scalable, secure, and high-performing ServiceNow solutions that align with clients’ business objectives and enterprise technology strategies. This role serves as a trusted technical advisor to clients and provides architectural leadership throughout the full lifecycle of ServiceNow implementations and transformation initiatives. The ServiceNow Architect partners closely with clients, functional consultants, developers, delivery teams, and practice leadership to translate complex business and technical requirements into effective ServiceNow solutions. This individual will establish technical direction, guide solution design and development, promote platform best practices, and help clients maximize the long-term value of their ServiceNow investment.

Responsibilities

Lead the architecture and technical design of complex ServiceNow implementations, enhancements, integrations, and transformation initiatives.
Serve as a trusted technical advisor to clients, providing guidance on ServiceNow platform strategy, architecture, capabilities, scalability, security, and best practices.
Partner with business and technology stakeholders to understand business objectives and technical requirements and translate them into scalable ServiceNow solution architectures.
Develop solution architecture, technical designs, integration strategies, data models, and implementation approaches that align with client enterprise architecture and ServiceNow best practices.
Provide architectural oversight throughout the implementation lifecycle, ensuring solutions are technically sound, maintainable, secure, scalable, and aligned with established design standards.
Evaluate client requirements and recommend appropriate ServiceNow capabilities, modules, configurations, integrations, and technical approaches while minimizing unnecessary customization and technical debt.
Define and promote ServiceNow platform governance, architecture standards, reusable design patterns, and development best practices.
Lead technical design sessions, architecture workshops, solution reviews, and other client-facing technical discussions.
Provide technical leadership and mentorship to ServiceNow developers, consultants, and other delivery team members, including distributed and remote resources.
Review solution designs and technical implementations to identify architectural risks, performance considerations, security concerns, and opportunities for improvement.
Design and provide guidance for integrations between ServiceNow and enterprise applications using APIs, IntegrationHub, MID Server, web services, and other integration technologies.
Collaborate with client enterprise architects, security teams, infrastructure teams, and application owners to ensure ServiceNow solutions integrate effectively within the broader technology environment.
Support technical discovery, solutioning, estimates, proposals, statements of work, demonstrations, and other business development activities.
Stay current on ServiceNow platform capabilities, releases, products, and recommended practices and help strengthen the firm's overall ServiceNow technical capabilities.
Demonstrate strong business and technical acumen, with the ability to connect ServiceNow platform capabilities to broader organizational challenges and measurable business outcomes.

Required Qualifications

6+ years of experience working with the ServiceNow platform, including significant experience designing and implementing enterprise ServiceNow solutions.
Demonstrated experience serving as a ServiceNow Architect, Technical Architect, Solution Architect, Lead Developer, or similar technical leadership role.
Strong understanding of ServiceNow platform architecture, configuration, development, integrations, data architecture, security, and implementation best practices.
Hands-on experience designing solutions and providing technical leadership across one or more ServiceNow products such as ITSM, ITOM, CSM, HRSD, SecOps, GRC/IRM, or other relevant ServiceNow capabilities.
Experience translating complex business and technical requirements into scalable ServiceNow solution designs and technical architectures.
Experience designing integrations between ServiceNow and enterprise applications using REST/SOAP APIs, IntegrationHub, MID Server, web services, or related technologies.
Demonstrated ability to evaluate architectural trade-offs and balance business requirements, platform capabilities, scalability, security, maintainability, and technical debt.
Experience leading technical workshops, architecture discussions, design reviews, and solutioning sessions with client stakeholders and technical teams.
Ability to mentor and provide technical direction to developers, consultants, and other ServiceNow practitioners.
ServiceNow Certified System Administrator certification.
Strong consulting, communication, presentation, problem-solving, and stakeholder management skills.

Preferred Qualifications

Previous ServiceNow architecture experience within a professional services or consulting environment.
Experience architecting large-scale, complex, or enterprise-wide ServiceNow transformation programs.
ServiceNow Certified Application Developer certification.
ServiceNow Certified Implementation Specialist certification(s) in relevant product areas.
ServiceNow Certified Technical Architect (CTA) and/or Certified Master Architect (CMA) credentials.
ITIL Foundation certification.
Experience across multiple ServiceNow products, including ITSM, ITOM, CSM, HRSD, SecOps, IRM/GRC, SPM, or other ServiceNow solutions.
Experience with ServiceNow platform governance, instance strategy, integration architecture, data architecture, security, performance optimization, and technical debt management.
Experience contributing to technical solutioning, estimates, proposals, statements of work, demonstrations, and client pursuits.
Experience presenting architecture recommendations and complex technical concepts to C-suite, senior technology leaders, enterprise architects, and other client stakeholders.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $103,500 - $190,100

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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More about this job

Responsibilities

The ServiceNow Architect leads the design and implementation of scalable, secure, and high-performing ServiceNow solutions while serving as a trusted technical advisor to clients. They are responsible for defining platform governance, guiding development teams, and ensuring technical alignment with enterprise business objectives.

Requirements

Candidates must have 6+ years of experience with the ServiceNow platform and a proven track record in architectural or technical leadership roles. A ServiceNow Certified System Administrator certification is required, along with strong consulting skills and experience in designing complex integrations.

Skills

ServiceNow
Solution Architecture
Technical Leadership
ITSM
ITOM
IntegrationHub
API Development
Platform Governance
Stakeholder Management
Technical Mentorship
Enterprise Architecture
Security Best Practices
Data Modeling
Consulting
Project Lifecycle Management

Benefits

Discretionary bonus
Total rewards program

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Architect
ITSM
ITOM
CSM
HRSD
SecOps
GRC
IRM
IntegrationHub
REST API
SOAP API
MID Server
Enterprise Architecture
Technical Debt
Governance
Consulting
Professional Services
ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist
ServiceNow Certified Technical Architect
ITIL Foundation
Cloud Computing
Scalability
Security
Performance Optimization
Business Development
Stakeholder Management

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