Jobs in Canada

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Added 2 months ago
Produce - Clerk Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
…banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…
Added 2 months ago
Sales Manager in Training
Canadian Federation of Independent Business
Surrey, BC
Drive new business development and grow your own territory with entrepreneurial ownership.
Added 2 months ago
EO
Learning & Development Instructional Designer
Eminence Organic Skin Care
Vancouver, BC
- Full-time
This position is classified as Hybrid under our Hybrid Work Program Policy, where this position is required to be onsite 3 days per week
Added 1 month ago
Performance Partner
Tubi - Canada
Toronto, ON
This role will be hybrid and can be based in SF/NYC/LA/Toronto
Added 2 months ago
YO
Group Fitness Instructor (Cardio/ Strength)
YMCA of Hamilton|Burlington|Brantford
ON
- Part-time
Professional development opportunities including paid training and access to YMCA education scholarships and incentives
Added 2 months ago
Client Relationship Manager, Commercial Agriculture Banking - Lethbridge
Scotiabank
AB · Lethbridge, AB
Pursues a business development program within the assigned market area according to agreed-upon growth objectives by:
Added 2 months ago
IM
Manager, Business Platform Operations (Zendesk)
Ingram Micro
Toronto, ON · SoftCom Canada
- $130,000 to $140,000 CAD / year
- Full-time
Position Summary: The Manager, Business Platform Operations is responsible for leading the global strategy, operations, and transformation of Ingram Micro's Zendesk platform. Zendesk serves…
Added 2 months ago
Program Officer
Government of Alberta
Edmonton, AB
Reporting to the Manager, Metis Relations and Grants, the Program Officer provides comprehensive program, relationship management, grants administration, and operational support across the…
Added 2 months ago
FC
Software Product Manager, Investly
Fidelity Canada
Toronto, ON
- Full-time
…Continuous Discovery and Delivery, it is the Software Product Manager that is primarily responsible for ensuring that all product risks are identified early and continuously through the…
Added 2 months ago
PG
Resource Manager
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
…through a long-standing participation in the Out of the Cold Program. With a strong, active and familial culture, Pub United is the agency’s social club, hosting events as wide reaching as…
Added 2 months ago
J
Manager, Software Engineering, Operations
Jobber
Remote, Canada
- Full-time
- Remote
Then Jobber might be the place for you! We’re looking for a Manager, Software Engineering to be part of our SP (Service Provider) Operations group, focused on helping Service Providers run…
Added 2 months ago
D
Construction Laborer – Entry Level (contract)
Dexterra
Edmonton, AB
- Up to $20.17 CAD / hour
- Contract
Shift Length: 12-hour shifts · Location: Lake Lodge, Nunavut – Fly-In/Fly-Out
Added 1 month ago
Brand and Content Senior Manager
FanDuel
Toronto, ON
We are currently looking for a Brand & Content Senior Manager, Sportsbook , to join our FanDuel Canada team! This is a pivotal role responsible for uncovering consumer insights that define…
Added 2 months ago
Guest Service Agent
Northland Properties
Langley (District), BC · Langley, BC
Must have time-management skills
Added 2 months ago
Senior Account Manager, Industrial Chemicals
Quadra
Vaudreuil-Dorion, QC
No formal certification required, though advanced business, technical, or industry-related training may be an asset
Added 2 months ago
RU
ServiceNow Engagement Manager
RSM US LLP
Toronto, ON
- Full-time
The ServiceNow Engagement Manager is a key member of the ServiceNow practice, focused on delivering high-quality client engagements, strengthening client relationships, and supporting the…
Added 2 months ago
BI
Construction Project Manager
Build It
Calgary, AB
- Full-time
We are currently seeking a full-time, on-site Project Manager at BUILD IT Calgary. The Project Manager will oversee the execution and management of construction projects, ensuring that…
Added 2 months ago
VW
Manager, Academy Operations (Full-Time)
Vancouver Whitecaps FC
Vancouver, BC
- Full-time
Vancouver Whitecaps FC is seeking an organized, proactive, and solutions-oriented Manager, Academy Operations to provide operational and administrative leadership across the MLS Academy.…
Added 2 months ago
BC
Manager, People & Culture
Bird Construction
Vancouver, BC · Richmond, BC
- Full-time
Manager, People & CultureThe Manager, People & Culture, develops and implements people strategies aligned with business plans to support the needs of the commercial construction group. The…
Added 2 months ago
O&
Chef de Partie - Catering
Oliver & Bonacini
Toronto, ON
- Full-time
…that involves first rate training and education, mentoring and development, attractive compensation, and inspiring rewards and recognition, consider joining Oliver and Bonacini…
Added 2 months ago
FC
Operations Manager - Expression of Interest
FLINT Corp.
Saskatoon, SK
- Full-time
As an Operations Manager, you are the senior accountable leader for a multi-site maintenance program, ensuring the safe, reliable, and cost-effective delivery of maintenance services while…
Added 2 months ago
PH
Social Worker
Providence Healthcare
Vancouver, BC
- Other
…Coordinator, the Social Worker supports the interdisciplinary program/team, under the direction of the Patient Care Manager, in achieving program, patient, and resident…
Added 1 month ago
Program Manager
Capco
Toronto, ON
…participants to strategic clearing and repo services. As a Program Manager, you will play a key role in driving the successful delivery of this complex, multi-workstream program, ensuring…
Added 2 months ago
TECHNICAL DESIGNER
Boutique La Vie En Rose
Montreal, QC
Under the supervision of the Manager, Technical Design and Standardization, the incumbent must have in-depth knowledge of garment construction
Added 2 months ago
B
Product Manager, Specimen Management
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- $85,000 to $135,000 CAD / year
- Full-time
Reporting to the Senior Marketing Manager, the Product Manager (SM) is responsible for developing and executing portfolio strategy throughout the product lifecycle. This includes…

RSM US LLP

ServiceNow Engagement Manager

Toronto, ON, Canada

Compensation Range: $103,500 - $190,100 · Full-time

Apply on rsm.wd1.myworkdayjobs.com About employer

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Job details

Pay: Compensation Range: $103,500 - $190,100
Job type: Full-time
Posting language: English
Posted: Aug 24, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The ServiceNow Engagement Manager is a key member of the ServiceNow practice, focused on delivering high-quality client engagements, strengthening client relationships, and supporting the growth and development of the ServiceNow practice. This role partners closely with sales, delivery, alliance, and practice leadership to support go-to-market activities, successful project delivery, and the development of high-performing ServiceNow talent. The Manager is responsible for the successful execution of client engagements, team leadership, and identifying opportunities to expand client relationships and drive continued growth of the ServiceNow practice.

Responsibilities

Lead the end-to-end delivery of ServiceNow consulting engagements, from initial discovery and solution planning through implementation and delivery.
Serve as a trusted advisor to clients, developing strong relationships with senior stakeholders and effectively managing expectations, priorities, risks, and outcomes.
Partner with clients to define strategic objectives, identify business and technology challenges, and translate those objectives into actionable ServiceNow roadmaps and implementation strategies.
Provide strategic and operational leadership across ServiceNow programs, ensuring solutions align with client business objectives, enterprise technology strategies, and ServiceNow best practices.
Lead and mentor cross-functional ServiceNow delivery teams, including distributed and remote resources, fostering a culture of collaboration, accountability, and high-quality delivery.
Manage competing client priorities across multiple engagements and proactively balance scope, resources, timelines, and business value.
Identify opportunities to expand client relationships by connecting successful delivery outcomes to broader business and technology needs.
Lead and contribute to proposals, statements of work, solution development, presentations, and other business development activities.
Develop and maintain a strong network of internal and external relationships to support client success, practice growth, and broader firm strategic objectives.
Collaborate with ServiceNow practitioners, technical teams, and firm leadership to develop innovative solutions and strengthen the firm's ServiceNow consulting capabilities.
Demonstrate strong business acumen and the ability to connect ServiceNow capabilities to broader organizational challenges, helping clients realize measurable business value from their investments.

Required Qualifications

6+ years of experience working with the ServiceNow platform, including experience leading implementations or transformation initiatives.
5+ years of experience in people management, client management, engagement management, or consulting delivery leadership.
Proven experience leading distributed or remote teams and managing relationships with clients and senior stakeholders.
Demonstrated ability to help clients define strategic vision, business objectives, and technology roadmaps, with the ability to translate those objectives into actionable ServiceNow solutions.
Previous experience serving as an Engagement Manager, Project Manager, Program Manager, or similar delivery leadership role on ServiceNow implementations.
Strong understanding of ServiceNow capabilities, implementation methodologies, and platform best practices.
Experience identifying business problems, developing business strategies, and/or identifying opportunities to drive client value and business growth.
ServiceNow Certified System Administrator certification or willingness to obtain.
Strong communication, presentation, problem-solving, and stakeholder management skills.

Preferred Qualifications

Previous experience in a management or leadership role within a consulting environment.
Experience leading large-scale or complex ServiceNow transformation programs.
ServiceNow Certified Implementation Specialist certification(s).
ITIL Foundation certification.
Experience with ServiceNow modules such as ITSM, ITOM, CSM, HRSD, SecOps, GRC, or other relevant ServiceNow products.
Experience contributing to business development, account growth, proposals, and client pursuits.
Experience working with C-suite and senior business/technology stakeholders.
Bachelor's degree in Business, Information Technology, Computer Science, or a related field.

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $103,500 - $190,100

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Apply on rsm.wd1.myworkdayjobs.com About employer

More about this job

Responsibilities

Lead the end-to-end delivery of ServiceNow consulting engagements, from initial discovery and solution planning through implementation. Manage client relationships, mentor cross-functional teams, and identify opportunities to expand business and drive practice growth.

Requirements

Requires 6+ years of experience with the ServiceNow platform and 5+ years in engagement management or consulting delivery leadership. Candidates must possess strong communication skills and the ability to translate business objectives into actionable technology roadmaps.

Skills

ServiceNow
Engagement management
Consulting
Project management
Stakeholder management
Business development
Team leadership
Strategic planning
Implementation methodology
ITSM
ITOM
CSM
HRSD
SecOps
GRC
Problem-solving

Benefits

Discretionary bonus
Flexible schedule

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Engagement Manager
Consulting
ITSM
ITOM
CSM
HRSD
SecOps
GRC
Project Management
Business Development
Roadmap
Implementation
Stakeholder Management
ITIL
Certified System Administrator
Certified Implementation Specialist
Professional Services
Strategy
Leadership
Transformation
Cloud
Enterprise Technology
Solution Planning
Business Acumen
Mentorship
Cross-functional Teams
Go-to-market
Account Growth

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Work requirements

Jobs in Canada