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Added 13 mins ago
SD
Patient Care Supervisor
Shoppers Drug Mart
Mississauga, ON
- Full-time
The Supervisor, Patient Care is responsible for overseeing the day-to-day operations of the team. The scope of these tasks can include but will not be limited to: overseeing the program…
Added 13 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 28 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
BC · Scotch Creek, BC
- Full-time
The clinic is well equipped and well staffed with Medical Office Assistants, a Primary Care Supervisor, a Clinical Counsellor, and an Executive Director who manages the overall operations…
Added 43 mins ago
C
Supervisor, Crew Travel
Cargojet
Hamilton, ON
- Full-time
Cargojet is Canada's leading provider of time-sensitive overnight air cargo services and carries over 1,300,000 pounds of cargo each business night. Cargojet operates its network across…
Added 58 mins ago
Health Care Aide (PWLCL)
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At Connecting Care, we proudly embrace The Eden Alternative™ philosophy as a guiding force for every facet of community operations. This revolutionary approach to care prioritizes resident…
Added 1 hour ago
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Regional Municipality of Wood Buffalo
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Department/Branch: Indigenous & Rural Relations, Rural Operations
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Regional Municipality of Wood Buffalo
Fort McMurray, AB
Department/ Branch: Environmental Services, Maintenance
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Regional Municipality of Wood Buffalo
Fort McMurray, AB
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Fort McMurray, AB
Department/ Branch: Environmental Services, Water Treatment
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Regional Municipality of Wood Buffalo
Fort McMurray, AB
Department/ Branch: Environmental Services, Maintenance
Added 1 hour ago
ML
General Help, Part Time Casual
MAPLE LEAF LOUNGE
Mississauga, ON
- Part-time
You will be responsible for supporting our daily operations with a wide range of tasks such as cleaning, food preparation, serving meals, and dishwashing.
Added 1 hour ago
MD
Facilities and Operations Leader - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Facilities and Operations Leader
Added 1 hour ago
AU
Security Guard - Concierge
Allied Universal
AB · Edmonton, AB
- $19 CAD / hour
- Full-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 2 hours ago
F
Sorter
FluksAqua
AB · Edmonton, AB
- Contract
ID de l'offre REF64954A Date de publication 10/30/2026 Location Canada Category Opérations / Exploitation & Maintenance
Added 2 hours ago
AC
EVS Manager - Healthcare
Aramark Canada
Calgary, AB
- Full-time
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Added 2 hours ago
GC
Duty Supervisors - Paramedic Services (Permanent, Part-time)
Grey County
Owen Sound, ON
- Part-time
The Director of Paramedic Services, Operations Manager, Quality Assurance and Community Programs Manager, Wellness and Support Manager , other County Employees, Agencies, Management and…
Added 2 hours ago
Assistant Resident Manager
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Cornwall, ON
Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential…
Added 3 hours ago
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Culinary Manager
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Burlington, ON · Kitchener, ON · Milton, ON · Mississauga, ON · Oakville, ON · Toronto, ON · Briarfield Gardens
- Full-time
Added 3 hours ago
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Municipal Worker 1 Custodial (Part-time)
City of Lloydminster
Lloydminster, AB
- Part-time
Reporting to the Supervisor - Custodial, the Municipal Worker 1 will work as part of the Building Services team in day to day operations, maintenance and cleanliness of buildings. This…
Added 3 hours ago
IS
Tactical Security Guard – Commercial Office Building
Identigate Security Services Inc.
Toronto, ON · North York, ON
- Full-time
Identigate Security Services Inc. is seeking a highly experienced, confident, and professional Tactical Security Guard to join our team at a commercial office property in North York.
Added 4 hours ago
HS
Conveyor Belt Technician
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NS · Dartmouth, NS
- Full-time
…Industrial Sales branch in Dartmouth NS. Reporting to the Belting Operations Supervisor, the Production Technician works with conveyor belting to manufacture and repair, install belts as…
Added 4 hours ago
CH
Waste Water Treatment Operator
Clean Harbors
Guelph, ON
- Full-time
…Operator is working within a defined shift rotation, provides operations and maintenance of water and wastewater systems using safe operating procedures. This position keeps facilities in…
Added 4 hours ago
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Equans Services Canada & US
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As part of the Energy Services Acquisition Program (ESAP) the third-class Plant shift Supervisor, operates, maintain and repairs a wide range of equipment of two 3rd class Central Heating &…
Added 5 hours ago
NM
Assistant, Administration
Newmont Mining Corporation
Dease Lake 9, BC
- $72,700 to $90,900 CAD / year
- Full-time
As an Assistant Admin, you will play a vital role in ensuring smooth administrative operations and communications across departments at Red Chris. Your work will directly support…
Added 5 hours ago
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Residence Worker with Overnight Awake Scheduling, Full-Time
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RSM US LLP

Supervisor, Talent Acquisition Operations – Programs & Interviews

Toronto, ON, Canada

Compensation Range: $84,500 - $132,900 · Full-time

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Job details

Pay: Compensation Range: $84,500 - $132,900
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Job Description

The Talent Acquisition (TA) Operations Supervisor sits within the broader Talent Operations team and is a frontline people leader responsible for overseeing the day-to-day execution of TA programs support and interview scheduling support. This role provides direct leadership, coaching, prioritization, workload management, and performance support while ensuring operational activities are delivered accurately, consistently, compliantly, and in alignment with established service expectations.

The role supports centralized, scalable, and highly repeatable talent solutions by coordinating service delivery, managing SLAs, resolving escalations, monitoring quality, supporting reporting and governance, and driving continuous improvement. Employees in this role are expected to exercise sound judgment, balance competing priorities, develop team capability, manage operational risks, support change and adoption activities, and reinforce a culture of service excellence, collaboration, accountability, and continuous improvement.

People Leadership & Team Development

Manage day-to-day workload distribution, prioritization, scheduling, capacity planning to ensure service commitments and operational deliverables are met.

Support employee onboarding, training, performance feedback, career development, and continuous learning to strengthen team capability and operational consistency.

Foster a culture of accountability, collaboration, inclusion, partnership, service excellence, and continuous improvement in a global, matrix environment

Operational Service Delivery & Execution

Oversee the execution of centralized, repeatable TA processes, transactions, ticket requests, and operational activities across assigned areas of responsibility.

Ensure operational work is completed accurately, consistently, timely, and in accordance with firm policies, procedures, compliance expectations, and service standards.

Research, resolve, and respond to complex operational questions, stakeholder concerns, and escalations using best practices, documentation, and appropriate judgment.

Escalate high-risk, sensitive, or enterprise-impact issues appropriately while maintaining ownership through resolution.

Identify operational risks, recurring service disruptions, and stakeholder pain points; recommend sustainable solutions to improve delivery and experience.

Process Improvement & Operational Excellence

Identify opportunities to improve operational efficiency, effectiveness, accuracy, quality, scalability, compliance, and stakeholder experience.

Collaborate with stakeholders to evaluate current processes, clarify requirements, and recommend practical enhancements.

Support the development, implementation, testing, training, and administration of centralized, repeatable TA solutions across enterprise systems and integrated tools.

Lead or participate in process reviews, quality audits, operational improvement initiatives, documentation updates, and implementation readiness activities.

Develop and maintain process documentation, knowledge articles, job aids, templates, operating procedures, and training materials.

Use a continuous improvement mindset to identify efficiencies, remove friction, and support scalable service delivery.

Stakeholder Partnership & Communication

Build and maintain strong internal and external partnerships with Talent leaders, Centers of Excellence, technology teams, external recruitment vendors and other key stakeholders.

Serve as a trusted point of contact for operational guidance, escalations, service updates, and stakeholder support.

Foster a culture of customer service, collaboration, and partnership while effectively managing stakeholder expectations.

Partner cross-functionally to support the successful delivery of Talent Operations programs, initiatives, and services.

Data, Reporting & Operational Governance

Develop and deliver reporting, dashboards and operational insights that support business decision-making.

Leverage data and trends to identify opportunities for process improvement, risk mitigation, resource planning, and service optimization.

Ensure data integrity, reporting accuracy, and adherence to governance, quality assurance, and compliance standards.

Support operational metrics, audits, and governance activities to drive accountability and continuous improvement.

Training, Knowledge Management & Coaching

Lead onboarding, training, and knowledge-sharing efforts to ensure team readiness and consistent service delivery.

Provide coaching and guidance to strengthen operational performance, stakeholder support, and process expertise.

Reinforce operational standards, compliance requirements, and best practices across the team supporting a global, matrix organization.

Support change management and adoption efforts for new processes, technologies, programs, and service delivery models.

Professional Judgment, Risk & Compliance

Exercise sound judgment to manage priorities, resolve escalations, mitigate operational risks, and support effective service delivery.

Ensure compliance with policies, data privacy requirements, internal controls, documentation standards, and quality expectations.

Lead issue resolution, corrective actions, audits, and continuous improvement efforts to strengthen operational effectiveness.

Serve as a role model for accountability, professionalism, collaboration, confidentiality, and service excellence.

or the job

Minimum Requirements

Bachelor's degree or an equivalent combination of education and a minimum of 6 years relevant experience.

Minimum of 4 years of experience in TA operations or related operational functions.

Experience with campus programs support.

Experience providing direct or indirect work direction, coaching, mentoring, onboarding support, training, or team leadership responsibilities.

Experience managing operational processes, managing escalations, parallel priorities, SLAs, quality reviews, or process improvement initiatives in a high-volume, fast-paced, service-oriented environment.

Proficiency with Microsoft Office applications and experience using HR, talent, recruiting, learning, workflow, case management, reporting, compliance, or enterprise operational systems.

Preferred Requirements

Experience with interview scheduling, reporting, metrics, dashboards, service performance monitoring, quality audits, and operational governance.

Experience supporting system changes, organizational readiness, stakeholder training, or service delivery enhancements.

Experience working within a global, shared services, matrixed, centralized operations, or multi-time-zone environment.
Global talent acquisition technology systems experiencing including Workday (ATS), Yello (CRM/Interview Scheduling) and/or Radancy (Programs/Events).

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $84,500 - $132,900

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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More about this job

Responsibilities

The Talent Acquisition Operations Supervisor oversees day-to-day execution of TA programs and interview scheduling while providing direct leadership and coaching to the team. This role ensures operational activities are delivered accurately and compliantly while driving continuous improvement and stakeholder partnership.

Requirements

Candidates must have a bachelor's degree or equivalent and at least 6 years of relevant experience, including 4 years in TA operations. Proficiency in HR systems and experience with campus programs and team leadership are required.

Skills

Talent acquisition operations
Team leadership
Performance management
Process improvement
Stakeholder management
Operational governance
Data analysis
Reporting
Change management
Compliance
Workday
Yello
Radancy
Capacity planning
Service level agreements
Coaching

Benefits

Discretionary bonus
Total rewards program

Visa sponsorship

Not detected in the job text

Keywords

Talent Acquisition
Operations
Workday
Yello
Radancy
ATS
CRM
Interview Scheduling
SLA
Governance
Compliance
Data Analytics
Process Improvement
Change Management
Stakeholder Management
Capacity Planning
Performance Feedback
Onboarding
Quality Assurance
Global Matrix Environment
Shared Services
Talent Operations
Recruitment
Dashboarding
Operational Risk
Service Excellence
Accountability
Collaboration
Professional Services
Middle Market

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