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Added 9 mins ago
W
Quality Continuous Improvement Technincan
Wonderbrands
Amherst, NS
- Other
…improvement solutions and collaborate with R&D, Engineering, and Maintenance teams to support issue…
Added 9 mins ago
HE
Carpenter
Hotel Equities Group, LLC
Guelph, ON
- Full-time
…Ultimately, your craftsmanship will support the creation and maintenance of welcoming, durable, and visually appealing spaces for guests and staff…
Added 24 mins ago
B
Apprentice Plumber
Boardwalk
Regina, SK
- Full-time
Dedicated to building better communities for all our Customers and surrounding communities
Added 24 mins ago
B
Resident Manager
Boardwalk
London, ON
- Full-time
Applicant must love people, be versatile, hands-on with cleaning and maintenance tasks and take ownership of the site.
Added 24 mins ago
S
Property & Maintenance Manager
Scotlynn
Brantford, ON
- Full-time
The Property & Maintenance Manager role is for an experienced and ambitious leader. With multi-trade knowledge and utmost attention to detail, you will be responsible for directing the…
Added 24 mins ago
B
Maintenance and Renovations Specialist
Boardwalk
AB · Edmonton, AB
- Full-time
Do you have experience in building maintenance and renovations? To ensure our Resident Members’ peace of mind, we are looking for a talented candidate to address all maintenance requests…
Added 24 mins ago
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Carpenter - Small Capital Projects
Boardwalk
AB · Edmonton, AB
- Full-time
Advise and assist Maintenance Associates with repairs and maintenance
Added 25 mins ago
Clerk, Grade 2 - Building Safety Systems
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Prepare close-out documents including maintenance manuals, warranties, etc for jobs completed.
Added 25 mins ago
W
(CAN) Stockperson/Cartpusher
Walmart
Edmonton, AB
- Part-time
…on safety, this role supports smooth store operations while building valuable skills in retail, teamwork, and customer…
Added 25 mins ago
Reliability Engineering
Natus
Oakville, ON
If you're passionate about solving complex engineering challenges, improving product performance, and building reliability into every stage of product development, this is an opportunity to…
Added 25 mins ago
AH
Systems Engineer
Argonauts Holdings Limited Partnership
Toronto, ON · Scotiabank Arena
- Full-time
We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of…
Added 25 mins ago
AH
HR Technology Specialist
Argonauts Holdings Limited Partnership
Toronto, ON · Scotiabank Arena
- Full-time
We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of…
Added 25 mins ago
TH
Lumber & Building Material Sales Associate Part Time (FREDERICTON)
The Home Depot
Fredericton, NB
- Part-time
Execute daily stock maintenance: all products signed, displayed, and clean
Added 25 mins ago
SS
Business Analyst, Assistant Vice President
State Street
Toronto, ON
- Full-time
…Canada CEO and head of Canada Relationship Management (RM) by: building and maintaining executive reporting and presentations, overseeing and maintaining Salesforce, providing governance…
Added 25 mins ago
RS
Commercial Driver
Ryder Supply Chain Solutions
Woodstock, ON · CAN - Woodstock ON Oxford Rd
- Full-time
…management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history…
Added 25 mins ago
OT
Set Up Technician
Omega Tool Corp
Oldcastle, ON
- Full-time
The Set Up Technician is responsible for the efficient and precise set up, adjustment, and maintenance of injection molding machines. This role is crucial in ensuring a smooth transition…
Added 25 mins ago
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Cleaner - Casual (On call)
BEST - For A Cleaner World
Surrey, BC
- $25.85 CAD / hour
- Temporary
BEST - For a Cleaner World is a leader in providing premier services in both custodial and maintenance services, to a prestigious and loyal client base. Our Purpose is to create a positive…
Added 25 mins ago
CEO/Head Librarian
City of Kenora
Kenora, ON
Ensures safe working conditions for staff and public and works with Facilities team to ensure proper building maintenance.
Added 25 mins ago
UO
Administrative Assistant, HR Students & Facilities
University of British Columbia
Vancouver, BC · UBCV | Liu Institute for Global Issues (LIU)
- $4,719 to $4,960 CAD / month
- Full-time
Coordinates and oversees facilities management activities for the Liu Institute and C.K. Choi buildings including A/V maintenance and operation, building maintenance, and building security…
Added 25 mins ago
CG
QA Coordinator
Canada Goose
Toronto, ON · CGT
- Full-time
…roam. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing…
Added 25 mins ago
Operating Engineer
Public Service Delivery
Winnipeg, MB
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 26 mins ago
Fire Instructor
Municipal and Northern Relations
Brandon, MB
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 40 mins ago
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Sector Design Deputy Manager – ALTO project / Cadence
SYSTRA
Montreal, QC
- Full-time
…solutions, whether for passengers or goods: feasibility studies of building a new railway line, increasing the capacity of the existing infrastructure, privatization of a…
Added 40 mins ago
C
Building Operator (Critical Environment)
CBRE
Toronto, ON · Scarborough, ON
- Full-time
Perform general building maintenance/repairs (i.e., painting, drywall, grounds maintenance)
Added 40 mins ago
WC
(CAN) Stockperson/Cartpusher
Walmart Canada
Dauphin, MB
- Full-time
…on safety, this role supports smooth store operations while building valuable skills in retail, teamwork, and customer…

RSM US LLP

Workplace Experience Support Specialist Senior

Toronto, ON, Canada

Compensation Range: $55,500 - $84,300 · Full-time

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Job details

Pay: Compensation Range: $55,500 - $84,300
Job type: Full-time
Experience: 3+ years of experience in related field required
Posting language: English
Posted: Oct 30, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The workplace experience support specialist senior delivers the office location workplace experience for colleagues. This position is responsible for supporting daily office operations such as visitor management, safety, hospitality experiences, reception (including answering multiline telephone systems for a single location or multiple locations) and facilities coordination in accordance with workplace experience support playbooks and firm policies and guidelines.

The workplace experience support specialist senior provides best-in-class hospitality experiences for internal and external clients. Ensures the location is safe, well-maintained, and clean. Be responsible for interaction with building management and vendors. This position oversees maintenance of office equipment and supplies, including furniture, phones (excluding cellphones), security cards, and the ordering and replenishing of office supplies. Facilitate and/or lead any office moves/remodels as needed. Look to streamline and improve inefficient processes. Also, provide assistance to other areas of ESS, performing and working on intermediate to advanced projects or requests. Act as a liaison to the office/market leader for anything related to workplace experience support as needed. The workplace experience support specialist senior supports the effort in sustaining and energizing a local culture that supports positive connection with the larger firm through internal and client-facing activities that enhance the RSM experience. Act in the workplace experience support manager’s or supervisor’s absence when required.

Responsibilities:

Work with building management to maintain updated information related to building security, including workplace health and safety team and/or emergency evacuation team, environmental sustainability efforts, forms and documents required from the landlord, special requests for our space and maintenance issues.

Participate as a key team member in office operations and facilities projects, including real estate projects (i.e., remodel, office relocation, equipment moves).

Coordinate and oversee maintenance of the office space, including carpet maintenance, security system, air-conditioning, plant service, furniture repairs, appliances, office equipment and AED devices.

Purchase and maintain inventory of office supplies and equipment by monitoring supply quantity and replenishing materials before depletion.

Lead new hire/intern onboarding process following the guidelines outlined in the ESS orientation toolkit. Provide new hires/interns/transfers with all necessary office needs. Train new employees on building procedures, local office policies and use of equipment and systems.

Monitor ServiceNow regularly to check for incoming location services requests and acknowledge/fulfill those requests in a timely manner. Provide routine support and guidance, as necessary, in one or more of the following areas:

Handle mail services, including distribution of mail, UPS, FedEx, and other packages. Coordinate courier services, research, and resolve any issues with packages that are improperly addressed or packaged, and assist employees with mailing needs.

Be responsible for print, bind, scan and copy jobs for the business.

Locate and check out client files, maintain client records and documents, order files from the off-site storage facility per the location services playbook and firm record retention procedures.

Ensure that all visitor management and reception activities are supported, demonstrating quality customer service. Keep track of all visitors and visitor access badges in the national visitor log.

Lead meeting and event coordination, including catering request orders, setup/cleanup, conference room reservations and audio-visual equipment support.

Serve as a subject matter professional and resource for staff who have questions regarding office policies and procedures.

Required Qualifications:

High school diploma or GED
3+ years of experience in related field required
Demonstrates a working knowledge of tools, resources and technology required with assigned responsibilities
Intermediate to Advanced Microsoft Office skills, ability to learn programs/software utilized by the firm and train others as neede
Ability to lift up to 40 lbs. and stand on your feet for an extended period of time
Has the ability to respond positively to changing circumstances, seeks and implements change to drive business improvement and serves as a model of the change
Effective organization, prioritization and time management skills, and strong attention to detail
Works collaboratively with location services leadership to provide input and support during the business planning process

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $55,500 - $84,300

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More about this job

Responsibilities

The Workplace Experience Support Specialist Senior manages daily office operations, including visitor management, facilities coordination, and hospitality services. They also oversee office maintenance, supply inventory, and support local culture initiatives to ensure a safe and productive work environment.

Requirements

Candidates must have a high school diploma or GED and at least 3 years of experience in a related field. Proficiency in Microsoft Office and the ability to lift up to 40 lbs are required for this role.

Skills

Visitor management
Facilities coordination
Office operations
Hospitality
Microsoft Office
Customer service
Event coordination
Inventory management
Onboarding
Time management
Communication
Problem solving
Safety compliance
Vendor management
Administrative support

Benefits

Competitive benefits package
Total rewards program

Visa sponsorship

Not detected in the job text

Keywords

Workplace Experience
Facilities Management
Office Operations
Visitor Management
Hospitality
ServiceNow
Microsoft Office
Vendor Relations
Inventory Control
Onboarding
Event Coordination
Safety Compliance
Professional Services
Administrative Support
Real Estate Projects
Record Retention
Customer Service
Office Maintenance
Business Planning
Hybrid Work

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