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Added 3 mins ago
AC
Analyste en contrôle des stocks
ALTEN Canada
Montreal, QC
- Full-time
A global leader in engineering and IT consulting with over 58,000 consultants worldwide, the ALTEN Group has been optimizing the technological performance of companies for more than 30…
Added 3 mins ago
T
Cost Analyst
Thermon
Orillia, ON
- Full-time
Support business case development for capital expenditures and operational improvement projects.
Added 3 mins ago
YC
CUPE 2331 Temporary Specialized Educational Intervenor - Area North and South
York Catholic District School Board
Aurora, ON
- Temporary
Diploma from a community college in a field related to child/youth development, behaviour management and social problem solving skill development or Certification from an accredited Ontario…
Added 3 mins ago
YC
OSSTF - Temporary Behaviour Resource Worker
York Catholic District School Board
Aurora, ON
- Temporary
Interested applicants may apply until the close of business on November 5, 2026.
Added 3 mins ago
PE
Intermediate Recruitment Specialist
Phasor Engineering Inc
Calgary, AB
- $70,000 to $100,000 CAD / year
- Contract
In this role, you'll support full-cycle recruitment and onboarding while partnering with hiring managers across the business to attract, hire, and onboard talent that supports Phasor's…
Added 3 mins ago
Human Resources - HR Business Partner
Westerkirk
Toronto, ON
The Human Resources Business Partner (HRBP) supports assigned business functions by translating operational priorities into practical people solutions. The role partners with management,…
Added 3 mins ago
Safety Coordinator
Price Industries Limited
Winnipeg, MB
…(www.priceindustries.com). The founding principles of Price have never changed – business integrity, first-class service, innovation and a commitment to people. Our dependable quality,…
Added 3 mins ago
Service Manager, Operations
Reliance Home Comfort
Richmond Hill, ON
Lead and support the development that drives customer satisfaction and future business growth.
Added 3 mins ago
QR
Counter Sales Associate
Quincaillerie Richelieu
Mississauga, ON
- Full-time
Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
Added 3 mins ago
A
Consultant TLM Support / Consultant (e), soutien de gestion de temps (TLM)
ADP
Dartmouth, NS · Toronto, ON · Montreal, QC · Etobicoke, Ontario
- Full-time
Be a team player who seeks to understand the business and asks questions to other members of the team, sales, and client service partners to bring resolution to client requests
Added 3 mins ago
Customer Service Representative I
Kastle Systems
Calgary, AB
Aware and in pursuit of opportunities for account growth and new business, involving Sales, Client Services, Business Development support.
Added 3 mins ago
W
Director, Program Management
Walmart
Mississauga, ON
- Full-time
…cross-functional projects, and mentors a high-performing team, enhancing business performance and minimizing…
Added 3 mins ago
AR
Senior Financial/Compensation Analyst (16 month) Temp
Acrisure Re
Toronto, ON
- $70,000 to $110,000 CAD / year
- Full-time
Acrisure Re is an Agency Partner of Acrisure LLC, a global fintech-leader. Acrisure has grown at a rapid rate in recent years and is now one of the 10 largest insurance brokers in the…
Added 3 mins ago
QT
Logistics & Supply Chain Coordinator – Warehousing
Quarterback Transportation - Toronto & Cincinnati
Toronto, ON
- Full-time
By joining Quarterback Transportation, you have the opportunity to learn from an industry leader where you will gain knowledge and skills to help you get to the next level.
Added 3 mins ago
LF
Gerant de la boutique - Montreal Eaton Centre
Lush Fresh Handmade Cosmetics North America
Montreal, QC
- Full-time
leader de marché. En tant que gestionnaire, vous êtes responsable de la gestion des budgets et
Added 3 mins ago
AL
Accounts Payable Analyst
Air Liquide Healthcare
Mississauga, ON
- Full-time
Mentorship and Development: You'll have the chance to learn from experienced and collaborative professionals and receive ongoing coaching and development, tailored to our business.
Added 18 mins ago
VP
Canadian Business Immigration Lawyer
Vialto Partners
Vancouver, BC · Montreal, QC
- Full-time
Join the leader in global work. Vialto helps leading organizations identify, develop, and execute their workforce priorities with confidence. Our practice areas include global tax,…
Added 18 mins ago
A
Project Coordinator
Amico
Mississauga, ON
- Full-time
Assists Project Managers in business development
Added 18 mins ago
F
Corporate Accountant II
FISPAN
Vancouver, BC
- Full-time
…fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells…
Added 18 mins ago
Director of Digital Operations
Sonance Wealth Partners
Toronto, ON
We are hiring our first in-house technology leader to keep our systems reliable, secure and effective as we grow. This is a hands-on role. You will translate business needs into action,…
Added 18 mins ago
WM
District Manager I
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in…
Added 18 mins ago
OH
Specialist, Palliative Care Implementation
Ontario Health
Toronto, ON
- Full-time
…across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health…
Added 18 mins ago
Location Commodity Management
Siemens
Concord, ON
Participate in our celebrations, social events and offsite business events.
Added 18 mins ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 18 mins ago
T
IT Operations Analyst II-Host Operations
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

RSM US LLP

Workplace Experience Support Specialist Senior

Toronto, ON, Canada

Compensation Range: $55,500 - $84,300 · Full-time

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Job details

Pay: Compensation Range: $55,500 - $84,300
Job type: Full-time
Experience: 3+ years of experience in related field required
Posting language: English
Posted: Oct 30, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The workplace experience support specialist senior delivers the office location workplace experience for colleagues. This position is responsible for supporting daily office operations such as visitor management, safety, hospitality experiences, reception (including answering multiline telephone systems for a single location or multiple locations) and facilities coordination in accordance with workplace experience support playbooks and firm policies and guidelines.

The workplace experience support specialist senior provides best-in-class hospitality experiences for internal and external clients. Ensures the location is safe, well-maintained, and clean. Be responsible for interaction with building management and vendors. This position oversees maintenance of office equipment and supplies, including furniture, phones (excluding cellphones), security cards, and the ordering and replenishing of office supplies. Facilitate and/or lead any office moves/remodels as needed. Look to streamline and improve inefficient processes. Also, provide assistance to other areas of ESS, performing and working on intermediate to advanced projects or requests. Act as a liaison to the office/market leader for anything related to workplace experience support as needed. The workplace experience support specialist senior supports the effort in sustaining and energizing a local culture that supports positive connection with the larger firm through internal and client-facing activities that enhance the RSM experience. Act in the workplace experience support manager’s or supervisor’s absence when required.

Responsibilities:

Work with building management to maintain updated information related to building security, including workplace health and safety team and/or emergency evacuation team, environmental sustainability efforts, forms and documents required from the landlord, special requests for our space and maintenance issues.

Participate as a key team member in office operations and facilities projects, including real estate projects (i.e., remodel, office relocation, equipment moves).

Coordinate and oversee maintenance of the office space, including carpet maintenance, security system, air-conditioning, plant service, furniture repairs, appliances, office equipment and AED devices.

Purchase and maintain inventory of office supplies and equipment by monitoring supply quantity and replenishing materials before depletion.

Lead new hire/intern onboarding process following the guidelines outlined in the ESS orientation toolkit. Provide new hires/interns/transfers with all necessary office needs. Train new employees on building procedures, local office policies and use of equipment and systems.

Monitor ServiceNow regularly to check for incoming location services requests and acknowledge/fulfill those requests in a timely manner. Provide routine support and guidance, as necessary, in one or more of the following areas:

Handle mail services, including distribution of mail, UPS, FedEx, and other packages. Coordinate courier services, research, and resolve any issues with packages that are improperly addressed or packaged, and assist employees with mailing needs.

Be responsible for print, bind, scan and copy jobs for the business.

Locate and check out client files, maintain client records and documents, order files from the off-site storage facility per the location services playbook and firm record retention procedures.

Ensure that all visitor management and reception activities are supported, demonstrating quality customer service. Keep track of all visitors and visitor access badges in the national visitor log.

Lead meeting and event coordination, including catering request orders, setup/cleanup, conference room reservations and audio-visual equipment support.

Serve as a subject matter professional and resource for staff who have questions regarding office policies and procedures.

Required Qualifications:

High school diploma or GED
3+ years of experience in related field required
Demonstrates a working knowledge of tools, resources and technology required with assigned responsibilities
Intermediate to Advanced Microsoft Office skills, ability to learn programs/software utilized by the firm and train others as neede
Ability to lift up to 40 lbs. and stand on your feet for an extended period of time
Has the ability to respond positively to changing circumstances, seeks and implements change to drive business improvement and serves as a model of the change
Effective organization, prioritization and time management skills, and strong attention to detail
Works collaboratively with location services leadership to provide input and support during the business planning process

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $55,500 - $84,300

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More about this job

Responsibilities

The Workplace Experience Support Specialist Senior manages daily office operations, including visitor management, facilities coordination, and hospitality services. They also oversee office maintenance, supply inventory, and support local culture initiatives to ensure a safe and productive work environment.

Requirements

Candidates must have a high school diploma or GED and at least 3 years of experience in a related field. Proficiency in Microsoft Office and the ability to lift up to 40 lbs are required for this role.

Skills

Visitor management
Facilities coordination
Office operations
Hospitality
Microsoft Office
Customer service
Event coordination
Inventory management
Onboarding
Time management
Communication
Problem solving
Safety compliance
Vendor management
Administrative support

Benefits

Competitive benefits package
Total rewards program

Visa sponsorship

Not detected in the job text

Keywords

Workplace Experience
Facilities Management
Office Operations
Visitor Management
Hospitality
ServiceNow
Microsoft Office
Vendor Relations
Inventory Control
Onboarding
Event Coordination
Safety Compliance
Professional Services
Administrative Support
Real Estate Projects
Record Retention
Customer Service
Office Maintenance
Business Planning
Hybrid Work

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