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Added 8 mins ago
S
Sales Administrator (Industrial Refrigeration)
Startec
AB
- Full-time
This role is based at our Edmonton office and requires occasional travel to support client relationships and needs.
Added 8 mins ago
G
Spécialiste infrastructure didacticiels & DevOp / Courseware & DevOps Specialist
Genetec
Montreal, QC
- Full-time
We are seeking a Cloud Infrastructure & DevOps Specialist to design, automate, and support the Azure-based infrastructure behind our global training and certification platforms. This role…
Added 8 mins ago
GT
Security Specialist - Security Architect
Global Technical Talent, an Inc. 5000 Company
Regina, SK
- $50 to $80 CAD / hour
- Contract
This role provides security specialist/architect expertise with operational experience to advise and support Operations in addressing identified security gaps. The resource will help…
Added 8 mins ago
D
Chief Compliance Officer
Desjardins
Toronto, ON
- Full-time
Support management in maintaining a strong risk and compliance culture
Added 8 mins ago
KE
Customs Specialist
Kitchener Executive Consultants Inc
Mississauga, ON
- Full-time
Our Client is seeking a detail-oriented Customs Specialist to join its Canadian manufacturing operation. This is an opportunity for a Customs and Trade compliance professional who enjoys…
Added 8 mins ago
SI
Senior Implementation Specialist
STACK IT Recruitment
Toronto, ON
- $110,000 to $130,000 CAD / year
- Full-time
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Added 8 mins ago
SN
Registered Dietician
Squamish Nation
Squamish, BC
- Full-time
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Added 8 mins ago
BL
Marketing & Business Development Specialist
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Surrey, BC
- Other
…McQuarrie, we believe trust is the foundation of every good client relationship. We are conveniently located in the Central City Tower, accessible by SkyTrain in downtown Surrey, one of the…
Added 23 mins ago
FH
Community Health Nurse - Registered Nurse
Fraser Health
Surrey, BC
- Temporary
…an interprofessional team in the management of an assigned client caseload including assessments, coaching, interventions, client care services and follow up to enable clients and their…
Added 23 mins ago
FH
Community Health Nurse - Registered Nurse
Fraser Health
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- Full-time
…an interprofessional team in the management of an assigned client caseload including assessments, coaching, interventions, client care services and follow up to enable clients and their…
Added 23 mins ago
A
SMB Renewals Specialist (Outbound Sales Representative)
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- Full-time
We’re looking for a customer-focused, results-driven SMB Renewals Specialist to support our small and medium-sized business customers. In this role, you’ll manage subscription renewals,…
Added 23 mins ago
K
Senior Mechanical Engineer - Rotating Equipment
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- Full-time
Apply relevant industry codes, standards, client specifications, and project requirements to rotating equipment design and procurement.
Added 23 mins ago
R
Mortgage Specialist
RBC
Norfolk, ON
- Full-time
…within the community and realtors’ offices. Further, you build client loyalty through your keen desire to provide exceptional and personalized service, while your proven motivation and…
Added 23 mins ago
R
Banking Advisor
RBC
Regina, SK
- Full-time
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Added 23 mins ago
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Banking Advisor
RBC
Swift Current, SK
- Full-time
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Added 23 mins ago
R
Mortgage Specialist Assistant
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AB
- Full-time
As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service…
Added 38 mins ago
BB
Associé(e) principal(e) des ventes au détail / Senior Retail Sales Associate
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Grow your career in similar roles (sr. admin specialist, sr. product process specialist, sr. fulfillment specialist) or development roles (team lead, assistant store leader, store leader).
Added 38 mins ago
GV
Spécialiste, équipe de croissance des patients
Groupe Vision
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Vous tenez à jour avec précision les dossiers des patients, les notes dans le système de gestion de la relation client (CRM) et les renseignements relatifs aux rendez-vous.
Added 38 mins ago
Communications Specialist - YNSE
Aecon
Toronto, ON · North York, ON
Reporting to the Communications and Community Engagement Director, the Communications Specialist will support with project communications and community engagement while maintaining strong…
Added 38 mins ago
GT
UNIX Midrange Support
Global Technical Talent, an Inc. 5000 Company
Regina, SK
- $50 to $70 CAD / hour
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We are seeking a skilled and reliable UNIX Midrange Support Specialist with strong expertise in Unix system administration, including Red Hat, SuSe, and AIX platforms. The ideal candidate…
Added 38 mins ago
D-
Spécialiste de Solutions IA
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Montreal, QC
- Full-time
The AI Solutions Specialist will be responsible for designing and deploying generative AI and intelligent search solutions for large organizations, acting as the technical reference on…
Added 53 mins ago
C
Third Party Market Conduct & Operations Specialist
Co-operators
Calgary, AB · Burlington, ON · Guelph, ON · Mississauga, ON · Toronto, ON · Regina, SK
- Full-time
The Third Party Market Conduct and Operations Specialist will ensure market conduct risks are appropriately assessed in adherence to Co-operators’ Market Conduct and Compliance Framework.
Added 53 mins ago
RB
Banking Advisor
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- Full-time
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Added 53 mins ago
RB
Associate Director, Operational Resilience
Royal Bank of Canada
Toronto, ON
- Full-time
…Resilience to join our First Line of Defense (1LOD) team and support the enterprise-wide operational resilience program. This is an exciting opportunity to drive strategic impact across RBC…
Added 53 mins ago
RB
Client Advisor
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- Part-time
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RSM US LLP

Workplace Experience Support Specialist Senior

Toronto, ON, Canada

Compensation Range: $55,500 - $84,300 · Full-time

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Job details

Pay: Compensation Range: $55,500 - $84,300
Job type: Full-time
Experience: 3+ years of experience in related field required
Posting language: English
Posted: Oct 30, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The workplace experience support specialist senior delivers the office location workplace experience for colleagues. This position is responsible for supporting daily office operations such as visitor management, safety, hospitality experiences, reception (including answering multiline telephone systems for a single location or multiple locations) and facilities coordination in accordance with workplace experience support playbooks and firm policies and guidelines.

The workplace experience support specialist senior provides best-in-class hospitality experiences for internal and external clients. Ensures the location is safe, well-maintained, and clean. Be responsible for interaction with building management and vendors. This position oversees maintenance of office equipment and supplies, including furniture, phones (excluding cellphones), security cards, and the ordering and replenishing of office supplies. Facilitate and/or lead any office moves/remodels as needed. Look to streamline and improve inefficient processes. Also, provide assistance to other areas of ESS, performing and working on intermediate to advanced projects or requests. Act as a liaison to the office/market leader for anything related to workplace experience support as needed. The workplace experience support specialist senior supports the effort in sustaining and energizing a local culture that supports positive connection with the larger firm through internal and client-facing activities that enhance the RSM experience. Act in the workplace experience support manager’s or supervisor’s absence when required.

Responsibilities:

Work with building management to maintain updated information related to building security, including workplace health and safety team and/or emergency evacuation team, environmental sustainability efforts, forms and documents required from the landlord, special requests for our space and maintenance issues.

Participate as a key team member in office operations and facilities projects, including real estate projects (i.e., remodel, office relocation, equipment moves).

Coordinate and oversee maintenance of the office space, including carpet maintenance, security system, air-conditioning, plant service, furniture repairs, appliances, office equipment and AED devices.

Purchase and maintain inventory of office supplies and equipment by monitoring supply quantity and replenishing materials before depletion.

Lead new hire/intern onboarding process following the guidelines outlined in the ESS orientation toolkit. Provide new hires/interns/transfers with all necessary office needs. Train new employees on building procedures, local office policies and use of equipment and systems.

Monitor ServiceNow regularly to check for incoming location services requests and acknowledge/fulfill those requests in a timely manner. Provide routine support and guidance, as necessary, in one or more of the following areas:

Handle mail services, including distribution of mail, UPS, FedEx, and other packages. Coordinate courier services, research, and resolve any issues with packages that are improperly addressed or packaged, and assist employees with mailing needs.

Be responsible for print, bind, scan and copy jobs for the business.

Locate and check out client files, maintain client records and documents, order files from the off-site storage facility per the location services playbook and firm record retention procedures.

Ensure that all visitor management and reception activities are supported, demonstrating quality customer service. Keep track of all visitors and visitor access badges in the national visitor log.

Lead meeting and event coordination, including catering request orders, setup/cleanup, conference room reservations and audio-visual equipment support.

Serve as a subject matter professional and resource for staff who have questions regarding office policies and procedures.

Required Qualifications:

High school diploma or GED
3+ years of experience in related field required
Demonstrates a working knowledge of tools, resources and technology required with assigned responsibilities
Intermediate to Advanced Microsoft Office skills, ability to learn programs/software utilized by the firm and train others as neede
Ability to lift up to 40 lbs. and stand on your feet for an extended period of time
Has the ability to respond positively to changing circumstances, seeks and implements change to drive business improvement and serves as a model of the change
Effective organization, prioritization and time management skills, and strong attention to detail
Works collaboratively with location services leadership to provide input and support during the business planning process

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $55,500 - $84,300

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More about this job

Responsibilities

The Workplace Experience Support Specialist Senior manages daily office operations, including visitor management, facilities coordination, and hospitality services. They also oversee office maintenance, supply inventory, and support local culture initiatives to ensure a safe and productive work environment.

Requirements

Candidates must have a high school diploma or GED and at least 3 years of experience in a related field. Proficiency in Microsoft Office and the ability to lift up to 40 lbs are required for this role.

Skills

Visitor management
Facilities coordination
Office operations
Hospitality
Microsoft Office
Customer service
Event coordination
Inventory management
Onboarding
Time management
Communication
Problem solving
Safety compliance
Vendor management
Administrative support

Benefits

Competitive benefits package
Total rewards program

Visa sponsorship

Not detected in the job text

Keywords

Workplace Experience
Facilities Management
Office Operations
Visitor Management
Hospitality
ServiceNow
Microsoft Office
Vendor Relations
Inventory Control
Onboarding
Event Coordination
Safety Compliance
Professional Services
Administrative Support
Real Estate Projects
Record Retention
Customer Service
Office Maintenance
Business Planning
Hybrid Work

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