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Added 11 mins ago
MD
Information Technology Specialist 5 - Unified Communications & Collaboration Architect
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…on which TRA members, employers, the Board of Trustees, and staff depend daily. The position works cross-functionally across the agency to ensure reliable, secure, accessible, and scalable…
Added 11 mins ago
MD
MHCP Change Coordinator and Educator / Human Services Program Representative 1
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…providers, in order to educate these providers and others (staff, associations, etc.) about MHCP coverage policies, billing procedures and related intake/delivery system/applications. Each…
Added 11 mins ago
SC
Coordinator, Marketing // Coordonnateur·trice, marketing
Swimming Canada
Ottawa, ON
- Full-time
Coordinate sponsor and partner promotional activities across digital, print, event, and social media channels.
Added 11 mins ago
CG
Maitre D (Events Supervisor) - C Hotel
Carmen's Group
Hamilton, ON
- Part-time
The Maître D’ leads front-of-house service during events, helping the team provide attentive service and keep each event running smoothly. You’ll welcome guests, coordinate with the kitchen…
Added 11 mins ago
B
Cleaning Supervisor
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Lethbridge, AB
- Full-time
· Make decisions in matters of employment, training, discipline, termination of staff under their jurisdiction.
Added 25 mins ago
TG
ISO Coordinator Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
…responsible for providing comprehensive administrative and event planning support to the GTS leadership team members, ensuring the efficient and smooth operation of daily activities. The…
Added 25 mins ago
CO
Supervisor, Roads
City of Markham
Markham, ON
- $109,744 to $143,867 CAD / year
- Full-time
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Added 26 mins ago
Mobile Guard
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Edmonton, AB
…conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request…
Added 26 mins ago
PW
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- Full-time
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Added 41 mins ago
FH
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Mission, BC
- $41.89 to $52.29 CAD / hour
- Full-time
We are committed to staff wellness and planetary health and have active working groups to support these initiatives. In addition, we value career advancement and offer professional…
Added 41 mins ago
OC
Development Coordinator
Orbis Canada
Canada
- Full-time
Assist with the planning and execution of Orbis Canada’s annual signature fundraising event, Plane Pull for Sight (Toronto, Calgary, and Vancouver) as well as other fundraising,…
Added 41 mins ago
TU
Banquet Houseperson - Sage Catering (Auxiliary)
The University of British Columbia
Vancouver, BC
- $26.97 to $28.28 CAD / hour
- Part-time
…excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC…
Added 41 mins ago
VC
Registered Nurse (RN) - Med/Surg - Acute Medicine
Vancouver Coastal Health
North Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Temporary
…missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver…
Added 41 mins ago
VI
Administrative Assistant, Diversity, Equity and Human Rights Office
Vancouver Island University
Nanaimo, BC
- $70,682 to $80,230 CAD / year
- Temporary
Coordinate communications with faculty, staff, students, unions, community organizations and external agencies.
Added 41 mins ago
MD
IT Quality Analyst/Tester/SEBT Specialist - ITS3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…Quality Assurance Analyst/Testing Lead (ITS4 and ITS5). The QA staff at this level require more direction, coaching, and mentoring when leading the quality assurance/analysis for…
Added 41 mins ago
RC
Workplace Experience Support Specialist Senior
RSM Canada
Toronto, ON
- Full-time
Lead meeting and event coordination, including catering request orders, setup/cleanup, conference room reservations and audio-visual equipment support.
Added 41 mins ago
MD
Wellhead Protection Hydrologist - Hydrologist 3
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Saint-Paul, NB · St.-Paul, NB
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Added 41 mins ago
YS
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Added 57 mins ago
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Notifies shift supervisor in the event of an emergency and assists in implementing emergency interventions as delegated by the charge nurse or DOC;
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Added 57 mins ago
RU
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Added 57 mins ago
MH
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Added 57 mins ago
E9
Service Desk Technician
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Vancouver, BC
- $74,401.6 to $87,692.8 CAD / year
- Full-time
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Added 57 mins ago
LM
Strategic Analyst
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- Full-time
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Added 1 hour ago
TB
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RSM US LLP

Workplace Experience Support Specialist Senior

Toronto, ON, Canada

Compensation Range: $55,500 - $84,300 · Full-time

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Job details

Pay: Compensation Range: $55,500 - $84,300
Job type: Full-time
Experience: 3+ years of experience in related field required
Posting language: English
Posted: Oct 30, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The workplace experience support specialist senior delivers the office location workplace experience for colleagues. This position is responsible for supporting daily office operations such as visitor management, safety, hospitality experiences, reception (including answering multiline telephone systems for a single location or multiple locations) and facilities coordination in accordance with workplace experience support playbooks and firm policies and guidelines.

The workplace experience support specialist senior provides best-in-class hospitality experiences for internal and external clients. Ensures the location is safe, well-maintained, and clean. Be responsible for interaction with building management and vendors. This position oversees maintenance of office equipment and supplies, including furniture, phones (excluding cellphones), security cards, and the ordering and replenishing of office supplies. Facilitate and/or lead any office moves/remodels as needed. Look to streamline and improve inefficient processes. Also, provide assistance to other areas of ESS, performing and working on intermediate to advanced projects or requests. Act as a liaison to the office/market leader for anything related to workplace experience support as needed. The workplace experience support specialist senior supports the effort in sustaining and energizing a local culture that supports positive connection with the larger firm through internal and client-facing activities that enhance the RSM experience. Act in the workplace experience support manager’s or supervisor’s absence when required.

Responsibilities:

Work with building management to maintain updated information related to building security, including workplace health and safety team and/or emergency evacuation team, environmental sustainability efforts, forms and documents required from the landlord, special requests for our space and maintenance issues.

Participate as a key team member in office operations and facilities projects, including real estate projects (i.e., remodel, office relocation, equipment moves).

Coordinate and oversee maintenance of the office space, including carpet maintenance, security system, air-conditioning, plant service, furniture repairs, appliances, office equipment and AED devices.

Purchase and maintain inventory of office supplies and equipment by monitoring supply quantity and replenishing materials before depletion.

Lead new hire/intern onboarding process following the guidelines outlined in the ESS orientation toolkit. Provide new hires/interns/transfers with all necessary office needs. Train new employees on building procedures, local office policies and use of equipment and systems.

Monitor ServiceNow regularly to check for incoming location services requests and acknowledge/fulfill those requests in a timely manner. Provide routine support and guidance, as necessary, in one or more of the following areas:

Handle mail services, including distribution of mail, UPS, FedEx, and other packages. Coordinate courier services, research, and resolve any issues with packages that are improperly addressed or packaged, and assist employees with mailing needs.

Be responsible for print, bind, scan and copy jobs for the business.

Locate and check out client files, maintain client records and documents, order files from the off-site storage facility per the location services playbook and firm record retention procedures.

Ensure that all visitor management and reception activities are supported, demonstrating quality customer service. Keep track of all visitors and visitor access badges in the national visitor log.

Lead meeting and event coordination, including catering request orders, setup/cleanup, conference room reservations and audio-visual equipment support.

Serve as a subject matter professional and resource for staff who have questions regarding office policies and procedures.

Required Qualifications:

High school diploma or GED
3+ years of experience in related field required
Demonstrates a working knowledge of tools, resources and technology required with assigned responsibilities
Intermediate to Advanced Microsoft Office skills, ability to learn programs/software utilized by the firm and train others as neede
Ability to lift up to 40 lbs. and stand on your feet for an extended period of time
Has the ability to respond positively to changing circumstances, seeks and implements change to drive business improvement and serves as a model of the change
Effective organization, prioritization and time management skills, and strong attention to detail
Works collaboratively with location services leadership to provide input and support during the business planning process

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $55,500 - $84,300

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More about this job

Responsibilities

The Workplace Experience Support Specialist Senior manages daily office operations, including visitor management, facilities coordination, and hospitality services. They also oversee office maintenance, supply inventory, and support local culture initiatives to ensure a safe and productive work environment.

Requirements

Candidates must have a high school diploma or GED and at least 3 years of experience in a related field. Proficiency in Microsoft Office and the ability to lift up to 40 lbs are required for this role.

Skills

Visitor management
Facilities coordination
Office operations
Hospitality
Microsoft Office
Customer service
Event coordination
Inventory management
Onboarding
Time management
Communication
Problem solving
Safety compliance
Vendor management
Administrative support

Benefits

Competitive benefits package
Total rewards program

Visa sponsorship

Not detected in the job text

Keywords

Workplace Experience
Facilities Management
Office Operations
Visitor Management
Hospitality
ServiceNow
Microsoft Office
Vendor Relations
Inventory Control
Onboarding
Event Coordination
Safety Compliance
Professional Services
Administrative Support
Real Estate Projects
Record Retention
Customer Service
Office Maintenance
Business Planning
Hybrid Work

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