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Added 13 mins ago
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Gestionnaire de projets / Project Manager
Veolia | North America
Montreal, QC
- Full-time
Reporting to the Manager - EPP Project Management for our Mining Market, the Project Manager will be responsible for planning, organizing, supervising and controlling project execution…
Added 13 mins ago
R
Senior Manager, Corporate Solutions – Human Resources, Legal Services, and Service Center Solutions Portfolios (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
Manage client relations: prepare for and participate in governance committee meetings to determine business priorities regarding product evolution and the management of technology risks.
Added 13 mins ago
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External Funding Program Administrator - PART TIME
Raise
Burnaby, BC
- Part-time
Part time assignment : The hours will be determined by the hiring manager based on the workload. Typically workload will remain 15 hours per week approx including additional hours from time…
Added 13 mins ago
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Senior Manager, Corporate Solutions – Human Resources, Legal Services, and Service Center Solutions Portfolios (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Ottawa, ON · Montreal, QC
- Full-time
Manage client relations: prepare for and participate in governance committee meetings to determine business priorities regarding product evolution and the management of technology risks.
Added 13 mins ago
SM
Food Services Coordinator
St. Michael's Homes
Toronto, ON
- Full-time
Position Description: Reporting to Manager of Operations, the Food Services Coordinator is primarily responsible for the production and delivery of healthy and appealing meals to clients at…
Added 28 mins ago
HH
Saint John Patient Care Attendant 2 (3025) PCN 9251599
Horizon Health Network
Saint John, NB
- Temporary
…shared with the candidate, Human Resources and the requesting manager electronically and language results will be placed on the personnel file for Horizon’s hiring…
Added 28 mins ago
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Laboratory Sample Custodian
Paracel Laboratories Ltd.
Ottawa, ON
- Full-time
…spectrum of projects for professional clients across Canada. Our client base primarily consists of major environmental consultants, all levels of government, and industrial manufacturers…
Added 29 mins ago
Field and Event Marketing Manager
Leo Berwick
Toronto, ON
…you’re happiest when you’re juggling a conference booth, a client dinner and a webinar in the same week. Leo Berwick is looking for a Field and Event Marketing Manager to join our Marketing…
Added 42 mins ago
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Représentant(e) au développement des ventes | Sales Development Representative
Actalent
Brossard, QC
- $55,000 to $60,000 CAD / year
- Full-time
…professionnels qualifiés accomplissant un travail impactant. Bâtir des relations de confiance avec notre réseau d’entreprises d’ingénierie et de sciences sous la marque Actalent, ou des…
Added 43 mins ago
Sales Associate, Sales & Partnerships - Scotia iTRADE (Cantonese)
Scotiabank
Toronto, ON
…providing a high standard of professional and personalized client experience consistent with our Scotia iTRADE business…
Added 58 mins ago
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Operations and Finance Manager
Airtime Volleyball
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Other
…new role in our management structure: Operations and Finance…
Added 58 mins ago
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Administrateur(trice) de location et de site / Leasing & Site Administrator
BGO Real Estate
Laval, QC
- Full-time
…dossiers immobiliers exacts. Le candidat idéal est axé sur le client, attentif aux détails et aime travailler en collaboration pour offrir un service professionnel aux résidents et aux…
Added 58 mins ago
A
Représentant(e) au développement des ventes | Sales Development Representative
Actalent
Sherbrooke, QC
- $55,000 to $60,000 CAD / year
- Full-time
…professionnels qualifiés accomplissant un travail impactant. Bâtir des relations de confiance avec notre réseau d’entreprises d’ingénierie et de sciences sous la marque Actalent, ou des…
Added 58 mins ago
SMB Customer Success Manager
Guesty
Canada
As a Customer Success Manager, you will play a crucial role in maintaining and enhancing the relationships with our SMB clients. You will serve as the primary point of contact, ensuring…
Added 1 hour ago
FH
Gestionnaire de comptes cles / Key Account Manager - Canada USA
Fuze HR Solutions
Montreal, QC
- Full-time
Tu as de l’expérience en vente B2B technique et tu aimes développer des relations d’affaires solides sur le long terme ?
Added 1 hour ago
Program Assistant, Psychiatry
Sinai Health
Toronto, ON
Reporting to the Administrative Manager, the successful candidate will be responsible for coordination and administrative support of clinical activities in the Department. The successful…
Added 1 hour ago
General Manager, Ontario
F12.net
Markham, ON
The Position: Reporting to the COO, the General Manager (GM) is responsible for F12’s financial and operational performance at the provincial or regional level with a focus on driving…
Added 1 hour ago
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Workplace Experience Support Specialist Senior
RSM US LLP
Toronto, ON
- Full-time
…positive connection with the larger firm through internal and client-facing activities that enhance the RSM experience. Act in the workplace experience support manager’s or supervisor’s…
Added 1 hour ago
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Communications Manager
ADP
Toronto, ON · Etobicoke, Ontario
- Full-time
Reporting to the Head of Communications, Canada, the Communications Manager is responsible for developing and executing integrated communications strategies that support ADP Canada's…
Added 1 hour ago
AG
Estimator/Project Manager
AF Group Ltd.
Bolton, ON
- Full-time
AF Group Ltd. is growing, and we are looking for a motivated and experienced Estimator / Project Manager to join our team.
Added 1 hour ago
BS
GESTIONNAIRE DE TERRITOIRE DES VENTES BILINGUE (FRANÇAIS ET ANGLAIS REQUIS)
Bilingual Source
Montreal, QC · Greater Montreal, QC
- $50,000 to $60,000 CAD / year
- Full-time
Notre client investit dans le développement de ses équipes commerciales. Vous pourrez développer votre territoire, bâtir des relations durables et contribuer directement à la croissance de…
Added 1 hour ago
T
Customer Experience Associate - Kirkland
TD
Kirkland, QC
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
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Senior Personal Banker - Home Borrowing (Sydney)
TD
Sydney Indian Reserve No. 28A, NS
- Full-time
…banking experience. TD is deeply committed to being a leader in client…
Added 1 hour ago
T
Customer Experience Associate
TD
Cochrane, AB
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
AB
Remarketing Manager
Avis Budget Group
Toronto, ON
- Full-time
Avis Budget Group is hiring a Vehicle Remarketing Manager for our Toronto location!

RSM US LLP

Workplace Experience Support Specialist Senior

Toronto, ON, Canada

Compensation Range: $55,500 - $84,300 · Full-time

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Job details

Pay: Compensation Range: $55,500 - $84,300
Job type: Full-time
Experience: 3+ years of experience in related field required
Posting language: English
Posted: Oct 30, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The workplace experience support specialist senior delivers the office location workplace experience for colleagues. This position is responsible for supporting daily office operations such as visitor management, safety, hospitality experiences, reception (including answering multiline telephone systems for a single location or multiple locations) and facilities coordination in accordance with workplace experience support playbooks and firm policies and guidelines.

The workplace experience support specialist senior provides best-in-class hospitality experiences for internal and external clients. Ensures the location is safe, well-maintained, and clean. Be responsible for interaction with building management and vendors. This position oversees maintenance of office equipment and supplies, including furniture, phones (excluding cellphones), security cards, and the ordering and replenishing of office supplies. Facilitate and/or lead any office moves/remodels as needed. Look to streamline and improve inefficient processes. Also, provide assistance to other areas of ESS, performing and working on intermediate to advanced projects or requests. Act as a liaison to the office/market leader for anything related to workplace experience support as needed. The workplace experience support specialist senior supports the effort in sustaining and energizing a local culture that supports positive connection with the larger firm through internal and client-facing activities that enhance the RSM experience. Act in the workplace experience support manager’s or supervisor’s absence when required.

Responsibilities:

Work with building management to maintain updated information related to building security, including workplace health and safety team and/or emergency evacuation team, environmental sustainability efforts, forms and documents required from the landlord, special requests for our space and maintenance issues.

Participate as a key team member in office operations and facilities projects, including real estate projects (i.e., remodel, office relocation, equipment moves).

Coordinate and oversee maintenance of the office space, including carpet maintenance, security system, air-conditioning, plant service, furniture repairs, appliances, office equipment and AED devices.

Purchase and maintain inventory of office supplies and equipment by monitoring supply quantity and replenishing materials before depletion.

Lead new hire/intern onboarding process following the guidelines outlined in the ESS orientation toolkit. Provide new hires/interns/transfers with all necessary office needs. Train new employees on building procedures, local office policies and use of equipment and systems.

Monitor ServiceNow regularly to check for incoming location services requests and acknowledge/fulfill those requests in a timely manner. Provide routine support and guidance, as necessary, in one or more of the following areas:

Handle mail services, including distribution of mail, UPS, FedEx, and other packages. Coordinate courier services, research, and resolve any issues with packages that are improperly addressed or packaged, and assist employees with mailing needs.

Be responsible for print, bind, scan and copy jobs for the business.

Locate and check out client files, maintain client records and documents, order files from the off-site storage facility per the location services playbook and firm record retention procedures.

Ensure that all visitor management and reception activities are supported, demonstrating quality customer service. Keep track of all visitors and visitor access badges in the national visitor log.

Lead meeting and event coordination, including catering request orders, setup/cleanup, conference room reservations and audio-visual equipment support.

Serve as a subject matter professional and resource for staff who have questions regarding office policies and procedures.

Required Qualifications:

High school diploma or GED
3+ years of experience in related field required
Demonstrates a working knowledge of tools, resources and technology required with assigned responsibilities
Intermediate to Advanced Microsoft Office skills, ability to learn programs/software utilized by the firm and train others as neede
Ability to lift up to 40 lbs. and stand on your feet for an extended period of time
Has the ability to respond positively to changing circumstances, seeks and implements change to drive business improvement and serves as a model of the change
Effective organization, prioritization and time management skills, and strong attention to detail
Works collaboratively with location services leadership to provide input and support during the business planning process

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $55,500 - $84,300

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More about this job

Responsibilities

The Workplace Experience Support Specialist Senior manages daily office operations, including visitor management, facilities coordination, and hospitality services. They also oversee office maintenance, supply inventory, and support local culture initiatives to ensure a safe and productive work environment.

Requirements

Candidates must have a high school diploma or GED and at least 3 years of experience in a related field. Proficiency in Microsoft Office and the ability to lift up to 40 lbs are required for this role.

Skills

Visitor management
Facilities coordination
Office operations
Hospitality
Microsoft Office
Customer service
Event coordination
Inventory management
Onboarding
Time management
Communication
Problem solving
Safety compliance
Vendor management
Administrative support

Benefits

Competitive benefits package
Total rewards program

Visa sponsorship

Not detected in the job text

Keywords

Workplace Experience
Facilities Management
Office Operations
Visitor Management
Hospitality
ServiceNow
Microsoft Office
Vendor Relations
Inventory Control
Onboarding
Event Coordination
Safety Compliance
Professional Services
Administrative Support
Real Estate Projects
Record Retention
Customer Service
Office Maintenance
Business Planning
Hybrid Work

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