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Added 13 mins ago
OV
Executive Intern, Transformation PMO - Full Time Temporary (approx. 4 Months) - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Full-time
…and implementation strategies for administrative and clinical…
Added 13 mins ago
AA
26-112: Human Resources Generalist
Associated Ambulance
AB · Acheson, Alberta
- Full-time
…ideal candidate will have a passion for people management and lead the full cycle of a human resource portfolio. Working with a very complex healthcare organization managing two collective…
Added 13 mins ago
BP
Quality Program Specialist
Bruce Power
Bruce Power
- Full-time
…implementation of the QAP in Bruce Power including interfacing programs. This includes Gap Analyses, Missed Opportunity Reviews, Observations, Focus Area Self Assessments and…
Added 13 mins ago
BL
Manager, Talent Advisory
Borden Ladner Gervais LLP (BLG)
Calgary, AB
- Full-time
Lead and contribute to Talent initiatives and projects that support business and Firm priorities.
Added 13 mins ago
NM
Bilingual Technical Trainer (Central Region)
Nissan Motor Corporation
Mississauga, ON
- Full-time
Provide technical training development, delivery and associated programs within a specific region, supporting both NCI staff and Dealership technicians.
Added 13 mins ago
Clinical Operations Manager
Canadian Mental Health Association BC Division
Vancouver, BC
Lead system improvements related to intake, scheduling, reporting, and data quality.
Added 13 mins ago
EB
Store Manager - Le Labo- Full time - Vancouver, CA
ELC Beauty LLC
Vancouver, BC
- Full-time
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 13 mins ago
SALES LEAD/KEY HOLDER - CALL IT SPRING - ORCHARD PARK
The Aldo Group Inc / Le Groupe Aldo Inc.
Kelowna, BC
Recognition programs that celebrate your wins, big or small
Added 13 mins ago
ML
Production Supervisor
Maple Leaf Foods Inc
Saskatoon, SK
- Full-time
…providing leadership and guidance to our team members. You lead by example and inspire your team to deliver top results. You are passionate about safety and promote a culture where safety…
Added 28 mins ago
CH
LPN - Operating Room - 0.8 FTE
Clearpoint Health Network Inc.
Saskatoon, SK
- Full-time
Participates in educational programs as required.
Added 28 mins ago
CH
Registered Nurse - Operating Room 0.8 FTE
Clearpoint Health Network Inc.
Saskatoon, SK
- Full-time
Participates in educational programs as required.
Added 28 mins ago
Director, Design Operations - Global Wealth Management
Scotiabank
Toronto, ON
Lead and develop the Design Operations team by setting performance expectations, coaching team members, supporting career development, and building an inclusive, accountable, and…
Added 28 mins ago
Director, Product Design - Global Wealth Management
Scotiabank
ON · Ottawa, ON
Lead and develop a multidisciplinary design team by setting performance expectations, coaching team members, supporting career development, and building an inclusive, accountable, and…
Added 28 mins ago
CS
Building Manger
Cleantech Service Group
Vancouver, BC
- $24 to $25 CAD / hour
- Full-time
Strong computer skills, including advanced knowledge of Microsoft Office programs.
Added 28 mins ago
Tech 3, FSQA
Aspire Bakeries
Hamilton, ON · Ancaster, ON
Growth & Development – Opportunities to build skills, grow your career, and develop expertise through Aspire Bakeries’ learning and development programs.
Added 28 mins ago
R
Industrial and Technological Benefits (ITB) Manager
RTX
Ottawa, ON
- Full-time
Lead negotiations, planning, and development of ITB initiatives, including transactions, agreements with the Defence Investment Agency (DIA), ITB project recipients, and subcontractor…
Added 28 mins ago
PC
Manager Retail Technology Projects
Parkland Corporation
Calgary, AB · Mississauga, ON
- Full-time
Develop project business cases, determine capital and operating budget requirements, and lead projects through the appropriate funding approval processes.
Added 28 mins ago
Senior IT Business Systems Analyst
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Lead the gathering, analysis and validation of end-to-end business and system requirements for large or complex initiatives, ensuring the requirements necessary to deliver the overall…
Added 28 mins ago
ML
Maintenance Supervisor
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
…is a “hands-on” supervisory position which is relied upon to lead tradespeople to excellence in maintenance and the achievement of world class…
Added 28 mins ago
KM
Representant en ventes technologiques (Charlottetown, Prince Edward Island)
Konica Minolta Business Solutions Canada
Charlottetown, PE
- Full-time
Life insurance, disability and wellness programs
Added 28 mins ago
ML
Production Supervisor
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
…providing leadership and guidance to our team members. You lead by example and inspire your team to deliver top results. You are passionate about safety and promote a culture where safety…
Added 28 mins ago
CO
2026-81 Emergency Planning Manager (FT, Permanent)
City of Dawson Creek
Dawson Creek, BC
- Full-time
…of the City's Emergency Management and Business Continuity Programs. Working independently, the position serves as the City's designated subject matter expert and professional advisor on…
Added 28 mins ago
PT
Talent Acquisition & Development Manager (Confidential)
ProFound Talent Inc.
AB · Edmonton, AB
- Full-time
…senior leadership team. In the early months, you will personally lead full-cycle recruitment across a multi-site branch network in Western Canada, from high-volume frontline roles to senior…
Added 28 mins ago
CB
Clinical Operations Manager
CMHA BC
Vancouver, BC
- Full-time
Lead system improvements related to intake, scheduling, reporting, and data quality.
Added 28 mins ago
H
Gestionnaire de pratique, financement gouvernemental | Practice Manager, Government Funding
helloDarwin
Montreal, QC
- $70,000 to $110,000 CAD / year
- Full-time
You take over leadership of our Government Funding practice. You lead the team of analysts who prepare and submit our clients' applications, and you are accountable for their quality, for…

RSM US LLP

Workplace Experience Support Specialist Senior

Toronto, ON, Canada

Compensation Range: $55,500 - $84,300 · Full-time

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Job details

Pay: Compensation Range: $55,500 - $84,300
Job type: Full-time
Experience: 3+ years of experience in related field required
Posting language: English
Posted: Oct 30, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The workplace experience support specialist senior delivers the office location workplace experience for colleagues. This position is responsible for supporting daily office operations such as visitor management, safety, hospitality experiences, reception (including answering multiline telephone systems for a single location or multiple locations) and facilities coordination in accordance with workplace experience support playbooks and firm policies and guidelines.

The workplace experience support specialist senior provides best-in-class hospitality experiences for internal and external clients. Ensures the location is safe, well-maintained, and clean. Be responsible for interaction with building management and vendors. This position oversees maintenance of office equipment and supplies, including furniture, phones (excluding cellphones), security cards, and the ordering and replenishing of office supplies. Facilitate and/or lead any office moves/remodels as needed. Look to streamline and improve inefficient processes. Also, provide assistance to other areas of ESS, performing and working on intermediate to advanced projects or requests. Act as a liaison to the office/market leader for anything related to workplace experience support as needed. The workplace experience support specialist senior supports the effort in sustaining and energizing a local culture that supports positive connection with the larger firm through internal and client-facing activities that enhance the RSM experience. Act in the workplace experience support manager’s or supervisor’s absence when required.

Responsibilities:

Work with building management to maintain updated information related to building security, including workplace health and safety team and/or emergency evacuation team, environmental sustainability efforts, forms and documents required from the landlord, special requests for our space and maintenance issues.

Participate as a key team member in office operations and facilities projects, including real estate projects (i.e., remodel, office relocation, equipment moves).

Coordinate and oversee maintenance of the office space, including carpet maintenance, security system, air-conditioning, plant service, furniture repairs, appliances, office equipment and AED devices.

Purchase and maintain inventory of office supplies and equipment by monitoring supply quantity and replenishing materials before depletion.

Lead new hire/intern onboarding process following the guidelines outlined in the ESS orientation toolkit. Provide new hires/interns/transfers with all necessary office needs. Train new employees on building procedures, local office policies and use of equipment and systems.

Monitor ServiceNow regularly to check for incoming location services requests and acknowledge/fulfill those requests in a timely manner. Provide routine support and guidance, as necessary, in one or more of the following areas:

Handle mail services, including distribution of mail, UPS, FedEx, and other packages. Coordinate courier services, research, and resolve any issues with packages that are improperly addressed or packaged, and assist employees with mailing needs.

Be responsible for print, bind, scan and copy jobs for the business.

Locate and check out client files, maintain client records and documents, order files from the off-site storage facility per the location services playbook and firm record retention procedures.

Ensure that all visitor management and reception activities are supported, demonstrating quality customer service. Keep track of all visitors and visitor access badges in the national visitor log.

Lead meeting and event coordination, including catering request orders, setup/cleanup, conference room reservations and audio-visual equipment support.

Serve as a subject matter professional and resource for staff who have questions regarding office policies and procedures.

Required Qualifications:

High school diploma or GED
3+ years of experience in related field required
Demonstrates a working knowledge of tools, resources and technology required with assigned responsibilities
Intermediate to Advanced Microsoft Office skills, ability to learn programs/software utilized by the firm and train others as neede
Ability to lift up to 40 lbs. and stand on your feet for an extended period of time
Has the ability to respond positively to changing circumstances, seeks and implements change to drive business improvement and serves as a model of the change
Effective organization, prioritization and time management skills, and strong attention to detail
Works collaboratively with location services leadership to provide input and support during the business planning process

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $55,500 - $84,300

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More about this job

Responsibilities

The Workplace Experience Support Specialist Senior manages daily office operations, including visitor management, facilities coordination, and hospitality services. They also oversee office maintenance, supply inventory, and support local culture initiatives to ensure a safe and productive work environment.

Requirements

Candidates must have a high school diploma or GED and at least 3 years of experience in a related field. Proficiency in Microsoft Office and the ability to lift up to 40 lbs are required for this role.

Skills

Visitor management
Facilities coordination
Office operations
Hospitality
Microsoft Office
Customer service
Event coordination
Inventory management
Onboarding
Time management
Communication
Problem solving
Safety compliance
Vendor management
Administrative support

Benefits

Competitive benefits package
Total rewards program

Visa sponsorship

Not detected in the job text

Keywords

Workplace Experience
Facilities Management
Office Operations
Visitor Management
Hospitality
ServiceNow
Microsoft Office
Vendor Relations
Inventory Control
Onboarding
Event Coordination
Safety Compliance
Professional Services
Administrative Support
Real Estate Projects
Record Retention
Customer Service
Office Maintenance
Business Planning
Hybrid Work

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