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Added 28 mins ago
CO
Director, AI, Data and Analytics
City of North Vancouver
North Vancouver, BC
- Full-time
…functions. Working closely with the CAO, Executive Leadership Team, departmental leaders, and Information Technology Services, you will build the governance, capability, and partnerships…
Added 43 mins ago
Flight Centre - Business Analyst - Vancouver, BC
Flight Centre
BC
Join Flight Centre Travel Group’s Digital Workplace Team and play a key role in shaping the tools and platforms that support our global Onboarding and Customer Success teams. This is an…
Added 43 mins ago
SA
JR. COST ACCOUNTANT AND MATERIAL DATA COORDINATOR
Sika AG
Oakville, ON
- $55,000 to $60,000 CAD / year
- Full-time
Sika est une société de produits chimiques spécialisés qui occupe une position de leader mondial dans le développement et la production de systèmes et de produits pour le collage,…
Added 1 hour ago
H
Mining Potash Lead
HDR
Toronto, ON · Saskatoon, SK · Vancouver, BC
- Full-time
Contribute to practice revenue forecasting, resource planning, and margin performance.
Added 1 hour ago
HM
Internal Medicine
Health Match BC
Kelowna, BC
- Full-time
…across the Southern Interior. Working alongside a dedicated team of clinicians, researchers, educators, administrators, and health professionals, the successful candidate will provide…
Added 1 hour ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Leduc, AB
- Full-time
This opportunity is well-suited for an established construction leader with extensive experience managing high-risk, multi-site projects. You'll play a key role in strengthening project…
Added 1 hour ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Sherwood Park, AB
- Full-time
This opportunity is well-suited for an established construction leader with extensive experience managing high-risk, multi-site projects. You'll play a key role in strengthening project…
Added 1 hour ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
St. Albert, AB
- Full-time
This opportunity is well-suited for an established construction leader with extensive experience managing high-risk, multi-site projects. You'll play a key role in strengthening project…
Added 1 hour ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Spruce Grove, AB
- Full-time
This opportunity is well-suited for an established construction leader with extensive experience managing high-risk, multi-site projects. You'll play a key role in strengthening project…
Added 1 hour ago
Project Director - Major Projects
Forbes Bros. Group of Companies
AB
This opportunity is well-suited for an established construction leader with extensive experience managing high-risk, multi-site projects. You'll play a key role in strengthening project…
Added 2 hours ago
RU
Academic Dean
Renison University College
Waterloo, ON
- Full-time
…faculty affairs, strategic enrolment management, budget and resource management, and governance. A strategic and future-oriented thinker, they will recognize and build upon Renison’s…
Added 2 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
Success in this role will require a leader who can influence, build trust across diverse stakeholder groups, navigate competing priorities, and create shared accountability for safety…
Added 2 hours ago
SH
Health Care Aide
Shared Health-Soins Communs
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- Full-time
…within the limits of their abilities under the direction of the team…
Added 2 hours ago
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Health Care Aide
Shared Health-Soins Communs
Dauphin, MB
- Full-time
…within the limits of their abilities under the direction of the team…
Added 2 hours ago
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Health Care Aide
Shared Health-Soins Communs
Hamiota, MB
- Full-time
…within the limits of their abilities under the direction of the team…
Added 2 hours ago
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Health Care Aide
Shared Health-Soins Communs
Neepawa, MB
- Full-time
…within the limits of their abilities under the direction of the team…
Added 2 hours ago
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Health Care Aide
Shared Health-Soins Communs
Hamiota, MB
- Full-time
…within the limits of their abilities under the direction of the team…
Added 2 hours ago
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Health Care Aide
Shared Health-Soins Communs
Hamiota, MB
- Full-time
…within the limits of their abilities under the direction of the team…
Added 3 hours ago
Health Care Aide
Winnipeg Regional Health Authority
Neepawa, MB
…within the limits of their abilities under the direction of the team…
Added 3 hours ago
Health Care Aide
Winnipeg Regional Health Authority
Hamiota, MB
…within the limits of their abilities under the direction of the team…
Added 3 hours ago
Health Care Aide
Winnipeg Regional Health Authority
Dauphin, MB
…within the limits of their abilities under the direction of the team…
Added 3 hours ago
Health Care Aide
Winnipeg Regional Health Authority
Hartney, MB
…within the limits of their abilities under the direction of the team…
Added 3 hours ago
Health Care Aide
Winnipeg Regional Health Authority
Hamiota, MB
…within the limits of their abilities under the direction of the team…
Added 3 hours ago
F
Sorter
FluksAqua
AB · Edmonton, AB
- Contract
…provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment,…
Added 3 hours ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…

RSM US LLP

Workplace Experience Support Specialist Senior

Toronto, ON, Canada

Compensation Range: $55,500 - $84,300 · Full-time

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Job details

Pay: Compensation Range: $55,500 - $84,300
Job type: Full-time
Experience: 3+ years of experience in related field required
Posting language: English
Posted: Oct 30, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The workplace experience support specialist senior delivers the office location workplace experience for colleagues. This position is responsible for supporting daily office operations such as visitor management, safety, hospitality experiences, reception (including answering multiline telephone systems for a single location or multiple locations) and facilities coordination in accordance with workplace experience support playbooks and firm policies and guidelines.

The workplace experience support specialist senior provides best-in-class hospitality experiences for internal and external clients. Ensures the location is safe, well-maintained, and clean. Be responsible for interaction with building management and vendors. This position oversees maintenance of office equipment and supplies, including furniture, phones (excluding cellphones), security cards, and the ordering and replenishing of office supplies. Facilitate and/or lead any office moves/remodels as needed. Look to streamline and improve inefficient processes. Also, provide assistance to other areas of ESS, performing and working on intermediate to advanced projects or requests. Act as a liaison to the office/market leader for anything related to workplace experience support as needed. The workplace experience support specialist senior supports the effort in sustaining and energizing a local culture that supports positive connection with the larger firm through internal and client-facing activities that enhance the RSM experience. Act in the workplace experience support manager’s or supervisor’s absence when required.

Responsibilities:

Work with building management to maintain updated information related to building security, including workplace health and safety team and/or emergency evacuation team, environmental sustainability efforts, forms and documents required from the landlord, special requests for our space and maintenance issues.

Participate as a key team member in office operations and facilities projects, including real estate projects (i.e., remodel, office relocation, equipment moves).

Coordinate and oversee maintenance of the office space, including carpet maintenance, security system, air-conditioning, plant service, furniture repairs, appliances, office equipment and AED devices.

Purchase and maintain inventory of office supplies and equipment by monitoring supply quantity and replenishing materials before depletion.

Lead new hire/intern onboarding process following the guidelines outlined in the ESS orientation toolkit. Provide new hires/interns/transfers with all necessary office needs. Train new employees on building procedures, local office policies and use of equipment and systems.

Monitor ServiceNow regularly to check for incoming location services requests and acknowledge/fulfill those requests in a timely manner. Provide routine support and guidance, as necessary, in one or more of the following areas:

Handle mail services, including distribution of mail, UPS, FedEx, and other packages. Coordinate courier services, research, and resolve any issues with packages that are improperly addressed or packaged, and assist employees with mailing needs.

Be responsible for print, bind, scan and copy jobs for the business.

Locate and check out client files, maintain client records and documents, order files from the off-site storage facility per the location services playbook and firm record retention procedures.

Ensure that all visitor management and reception activities are supported, demonstrating quality customer service. Keep track of all visitors and visitor access badges in the national visitor log.

Lead meeting and event coordination, including catering request orders, setup/cleanup, conference room reservations and audio-visual equipment support.

Serve as a subject matter professional and resource for staff who have questions regarding office policies and procedures.

Required Qualifications:

High school diploma or GED
3+ years of experience in related field required
Demonstrates a working knowledge of tools, resources and technology required with assigned responsibilities
Intermediate to Advanced Microsoft Office skills, ability to learn programs/software utilized by the firm and train others as neede
Ability to lift up to 40 lbs. and stand on your feet for an extended period of time
Has the ability to respond positively to changing circumstances, seeks and implements change to drive business improvement and serves as a model of the change
Effective organization, prioritization and time management skills, and strong attention to detail
Works collaboratively with location services leadership to provide input and support during the business planning process

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $55,500 - $84,300

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More about this job

Responsibilities

The Workplace Experience Support Specialist Senior manages daily office operations, including visitor management, facilities coordination, and hospitality services. They also oversee office maintenance, supply inventory, and support local culture initiatives to ensure a safe and productive work environment.

Requirements

Candidates must have a high school diploma or GED and at least 3 years of experience in a related field. Proficiency in Microsoft Office and the ability to lift up to 40 lbs are required for this role.

Skills

Visitor management
Facilities coordination
Office operations
Hospitality
Microsoft Office
Customer service
Event coordination
Inventory management
Onboarding
Time management
Communication
Problem solving
Safety compliance
Vendor management
Administrative support

Benefits

Competitive benefits package
Total rewards program

Visa sponsorship

Not detected in the job text

Keywords

Workplace Experience
Facilities Management
Office Operations
Visitor Management
Hospitality
ServiceNow
Microsoft Office
Vendor Relations
Inventory Control
Onboarding
Event Coordination
Safety Compliance
Professional Services
Administrative Support
Real Estate Projects
Record Retention
Customer Service
Office Maintenance
Business Planning
Hybrid Work

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