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Added 8 mins ago
CL
Resident Experience Manager - CLC
Campus Living Centres
Hamilton, ON
- Full-time
The Resident Experience Manager serves as the primary connection between residents and the property management team. This role ensures a positive, supportive, and engaging living…
Added 8 mins ago
B&
Industrial Cybersecurity Senior Consultant 1
Black & Veatch
Markham, ON
- Full-time
Added 8 mins ago
VS
Dishwasher (Casual) - Canterbury Place (2026-11005)
Verve Senior Living
Toronto, ON · North York, ON
- Other
…the back of house. Under the direction of the Dining Services Manager or designate, our Dishwashers follow established policies and procedures and assume responsibility for cleanliness of…
Added 8 mins ago
SH
Manager, Access to Care
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Full-time
Job Number: JR107533 Job Title: Manager, Access to Care Union: Union: Job Category: Management Hospital Location: General Site Job Type: Permanent, Full time Number of Positions: 1 Minimum…
Added 8 mins ago
B
Cleaning Supervisor
BGIS
Lethbridge, AB
- Full-time
…service through planning, quality control and management of the site Cleaners. Reporting to the Property Manager, the Area Supervisor is to set high standards for cleaning and to ensure…
Added 8 mins ago
M
Global GEO Manager
Manulife
Toronto, ON
- Full-time
The SEO Managers will lead market- or site-specific SEO/GEO work, including localized recommendations, market priorities and campaigns, and optimization of specific content and experiences.…
Added 8 mins ago
B
Senior Estimator
Buttcon
Vancouver, BC
- Full-time
Prepare front end specification in conjunction with project manager (CM).
Added 8 mins ago
N
Chief Operating Engineer
Nortera
Tecumseh, ON
- $87,016 to $104,419 CAD / year
- Full-time
Reporting to the Maintenance Manager, you will be responsible for the safe operation, maintenance, installation, and continuous improvement of all powerhouse components, including…
Added 8 mins ago
RL
Growth Manager
Royal LePage
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Ability to build and maintain professional relationships and work effectively in an on-site, team-oriented environment.
Added 8 mins ago
AG
Coordinator, Programmatic
Adelphi Group
Toronto, ON
- Full-time
Assist the campaign manager in the setup and execution of various deal types within the DSP, including guaranteed and non-guaranteed deals.
Added 8 mins ago
Residence Worker, Mental Health
Connective
Langley (District), BC · Langley, BC
Reports and is accountable to the Program Manager of the facility or their designate.
Added 8 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Kamloops, BC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 9 mins ago
QP
Community Manager
QuadReal Property Group
Vancouver, BC
- Full-time
The Community Manager is responsible for the overall performance of the property and plays an integral role in the successful operation of a residential property. This includes, but is not…
Added 9 mins ago
B
Lab Operations Associate
BioLabs
ON · Toronto, Ontario
- Full-time
BioLabs is seeking to hire a Lab Operations Associate at BioLabs University of Toronto at our site in Toronto, Ontario, CAN Reporting to the Lab Operations Manager, the individual in this…
Added 9 mins ago
WC
On Site Solutions Associate
White Cap
Edmonton, AB
- Full-time
Maintains itinerary/site visit log, tracks visits/services, and identifies patterns. Reviews with manager weekly to discuss metrics and deliverables.
Added 23 mins ago
S
OCS Design Delivery – Senior Manager
SYSTRA
Toronto, ON
- Full-time
Added 23 mins ago
International Student Advisor
George Brown Polytechnic
Toronto, ON
Under the direction of the Manager, International Student Services
Added 24 mins ago
K
Maintenance Administrator
Keyera
AB · Alberta EnviroFuels Facility
- Full-time
Reporting to the Maintenance and Reliability Manager, this dynamic role serves as a central point of administrative support for the Maintenance department, coordinating activities, managing…
Added 24 mins ago
CM
Mental Health Clinician (1st Step Team)
Canadian Mental Health Association
Cambridge, ON · Guelph, ON
- Full-time
…psychosis and mental illness. This position reports to the Manager, 1st Step…
Added 24 mins ago
CE
Cyber Security Specialist
Cenovus Energy
Calgary, AB
- Full-time
Reporting to the Senior Manager, Cyber Security Operation, the Cyber Security Specialist is a senior technical resource within the Cyber Security Operations team, providing expert-level…
Added 38 mins ago
FH
Bellperson
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
Addresses guest concerns and brings them to the attention of the Manager on Duty
Added 38 mins ago
M
Senior Manager Delivery - Electrification Team (Construction)
Mace
Toronto, ON
- Full-time
…about our purpose, culture, and priorities, visit our strategy…
Added 38 mins ago
E
Purchasing Coordinator - MEP
Eastcut
Trenton, NS
- Full-time
…you're buying lines up with what they need to keep building. On-site is the default, since staying close to the trades and the build is a big part of doing this…
Added 38 mins ago
AS
Senior Clinical Trial Manager
Atlas Search
Canada
- Full-time
The Senior Clinical Trial Manager serves as the clinical functional lead, responsible for site management and clinical monitoring activities across assigned studies and projects in…
Added 38 mins ago
CA
Project Scheduler - NexGen Rook I
Cementation Americas
La Loche, SK
- Full-time
Support coordination and planning with site teams.

RSM US LLP

Workplace Experience Support Specialist Senior

Toronto, ON, Canada

Compensation Range: $55,500 - $84,300 · Full-time

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Job details

Pay: Compensation Range: $55,500 - $84,300
Job type: Full-time
Experience: 3+ years of experience in related field required
Posting language: English
Posted: Oct 30, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The workplace experience support specialist senior delivers the office location workplace experience for colleagues. This position is responsible for supporting daily office operations such as visitor management, safety, hospitality experiences, reception (including answering multiline telephone systems for a single location or multiple locations) and facilities coordination in accordance with workplace experience support playbooks and firm policies and guidelines.

The workplace experience support specialist senior provides best-in-class hospitality experiences for internal and external clients. Ensures the location is safe, well-maintained, and clean. Be responsible for interaction with building management and vendors. This position oversees maintenance of office equipment and supplies, including furniture, phones (excluding cellphones), security cards, and the ordering and replenishing of office supplies. Facilitate and/or lead any office moves/remodels as needed. Look to streamline and improve inefficient processes. Also, provide assistance to other areas of ESS, performing and working on intermediate to advanced projects or requests. Act as a liaison to the office/market leader for anything related to workplace experience support as needed. The workplace experience support specialist senior supports the effort in sustaining and energizing a local culture that supports positive connection with the larger firm through internal and client-facing activities that enhance the RSM experience. Act in the workplace experience support manager’s or supervisor’s absence when required.

Responsibilities:

Work with building management to maintain updated information related to building security, including workplace health and safety team and/or emergency evacuation team, environmental sustainability efforts, forms and documents required from the landlord, special requests for our space and maintenance issues.

Participate as a key team member in office operations and facilities projects, including real estate projects (i.e., remodel, office relocation, equipment moves).

Coordinate and oversee maintenance of the office space, including carpet maintenance, security system, air-conditioning, plant service, furniture repairs, appliances, office equipment and AED devices.

Purchase and maintain inventory of office supplies and equipment by monitoring supply quantity and replenishing materials before depletion.

Lead new hire/intern onboarding process following the guidelines outlined in the ESS orientation toolkit. Provide new hires/interns/transfers with all necessary office needs. Train new employees on building procedures, local office policies and use of equipment and systems.

Monitor ServiceNow regularly to check for incoming location services requests and acknowledge/fulfill those requests in a timely manner. Provide routine support and guidance, as necessary, in one or more of the following areas:

Handle mail services, including distribution of mail, UPS, FedEx, and other packages. Coordinate courier services, research, and resolve any issues with packages that are improperly addressed or packaged, and assist employees with mailing needs.

Be responsible for print, bind, scan and copy jobs for the business.

Locate and check out client files, maintain client records and documents, order files from the off-site storage facility per the location services playbook and firm record retention procedures.

Ensure that all visitor management and reception activities are supported, demonstrating quality customer service. Keep track of all visitors and visitor access badges in the national visitor log.

Lead meeting and event coordination, including catering request orders, setup/cleanup, conference room reservations and audio-visual equipment support.

Serve as a subject matter professional and resource for staff who have questions regarding office policies and procedures.

Required Qualifications:

High school diploma or GED
3+ years of experience in related field required
Demonstrates a working knowledge of tools, resources and technology required with assigned responsibilities
Intermediate to Advanced Microsoft Office skills, ability to learn programs/software utilized by the firm and train others as neede
Ability to lift up to 40 lbs. and stand on your feet for an extended period of time
Has the ability to respond positively to changing circumstances, seeks and implements change to drive business improvement and serves as a model of the change
Effective organization, prioritization and time management skills, and strong attention to detail
Works collaboratively with location services leadership to provide input and support during the business planning process

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $55,500 - $84,300

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More about this job

Responsibilities

The Workplace Experience Support Specialist Senior manages daily office operations, including visitor management, facilities coordination, and hospitality services. They also oversee office maintenance, supply inventory, and support local culture initiatives to ensure a safe and productive work environment.

Requirements

Candidates must have a high school diploma or GED and at least 3 years of experience in a related field. Proficiency in Microsoft Office and the ability to lift up to 40 lbs are required for this role.

Skills

Visitor management
Facilities coordination
Office operations
Hospitality
Microsoft Office
Customer service
Event coordination
Inventory management
Onboarding
Time management
Communication
Problem solving
Safety compliance
Vendor management
Administrative support

Benefits

Competitive benefits package
Total rewards program

Visa sponsorship

Not detected in the job text

Keywords

Workplace Experience
Facilities Management
Office Operations
Visitor Management
Hospitality
ServiceNow
Microsoft Office
Vendor Relations
Inventory Control
Onboarding
Event Coordination
Safety Compliance
Professional Services
Administrative Support
Real Estate Projects
Record Retention
Customer Service
Office Maintenance
Business Planning
Hybrid Work

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