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Added 14 mins ago
PC
Director - Systems Engineering & Integration
Parsons Corporation
Burnaby, BC
- Full-time
Parsons are hiring an experienced Systems Engineering and Integration (SE&I) professional to develop and lead our SE&I team across Canada.
Added 14 mins ago
SN
Manager, HR
Six Nations Polytechnic
Brantford, ON
- Full-time
This position is responsible for providing strategic leadership and support on HR areas such as employee relations, organizational development, and learning and development. The position…
Added 14 mins ago
S
Senior Fire Protection Engineer
Stantec
Markham, ON
- Full-time
…you will plan, design, and deliver complex fire protection systems for institutional, commercial, industrial, and infrastructure projects, working closely with multidisciplinary teams…
Added 14 mins ago
B
IT Manager
BOYNECLARKE
Dartmouth, NS
- Full-time
Support implementation of new systems and software, including AI and legal tech tools.
Added 15 mins ago
FH
Assistant, HR Consulting Services
Fraser Health
Surrey, BC
- Temporary
…HR Consulting Services, provides administrative and clerical support by performing duties such as drafting and typing correspondence, generating reports and presentations, responding to a…
Added 15 mins ago
M
Bilingual Client Success Coordinator (Channel Partnerships)
Maple
Toronto, ON
- Full-time
…of Maple's Channel Partnerships team, our partners, and the systems that support our day-to-day work. You'll become comfortable navigating partner inboxes, onboarding processes, eligibility…
Added 15 mins ago
GF
Customer Service Representative (Motivator ) - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
Assist Members through possessing an in-depth knowledge of all our systems to be able to efficiently answer Member questions, resolve Member issues or concerns, make updates to Member…
Added 15 mins ago
CG
Technicien(ne) de maintenance / Maintenance Technician
C.H. Guenther & Son
Longueuil, QC · Saint-Hubert, Longueuil (Mejicano Tortillas)
- Full-time
Added 15 mins ago
B
Director, Intraday Liquidity Risk Oversight
BMO
Toronto, ON · FCP
- Full-time
Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis and reporting.
Added 29 mins ago
CL
General Manager - Off Campus
Campus Living Centres
Guelph, ON
- Full-time
Represent the company in a professional manner at all times
Added 29 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The position provides oversight for application lifecycle management (on-premises and SaaS) including major systems administration (e.g. ERP, Asset Management, ePermitting), application, AI…
Added 29 mins ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
…necessary for sustainable adoption of new policies, practices, systems, and…
Added 29 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
The Human Resources Generalist also provides cross-functional support and backup coverage for other Human Resources roles as required, helping to maintain continuity of service during…
Added 29 mins ago
W
Creative Specialist – Real Estate Photographer / Videographer
weshoot-studio
Montreal, QC
- $25 to $40 CAD / hour
- Full-time
…You’ll receive hands-on training and learn our established systems and…
Added 29 mins ago
G
Directeur(trice), Immobilier d'entreprise / Corporate Real Estate & Facilities
Genetec
Montreal, QC
- Full-time
…with hands-on execution, leading real estate initiatives that support business growth, operational efficiency, and employee…
Added 29 mins ago
KL
Specialized Information Technology Analyst (Infrastructure)
Kativik llisarniliriniq
Montreal, QC
- Full-time
Under the supervision of the Computer Systems Coordinator, the Specialized Information Technology Analyst is responsible for analyzing, implementing, coordinating, and managing projects…
Added 29 mins ago
AC
Allstate Sales Agent Trainee
Allstate Canada
Toronto, ON
- Full-time
No insurance experience? No problem. We provide paid training, licensing support, and ongoing coaching to help you grow quickly and confidently. You’ll also receive extensive 10‑week…
Added 29 mins ago
UM
Develop Mentorship at Ubisoft - Cybersecurity 2026-2027
Ubisoft Montréal
Montreal, QC
- Internship
Develop at Ubisoft is one of several talent programs we offer to engage and support different audiences across the industry.
Added 29 mins ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Undertake additional training as needed and actively support and participate in the training and cross-training of other team members, while representing the company in a professional…
Added 29 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 29 mins ago
G
Operations Coordinator- FR
GardaWorld
Kingston, ON
- Full-time
GardaWorld is seeking an Operations Coordinator to support field teams and help ensure smooth day-to-day operations in a structured, fast-paced, and highly regulated environment.
Added 29 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 29 mins ago
P
Project Manager – Security Systems Integration | Chargé(e) de projets – Intégration de systèmes de sécurité (PM-001)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Project Manager – Security Systems Integration
Added 29 mins ago
WF
Human Resources Generalist
Wallenstein Feed & Supply Ltd.
Wallenstein, ON
- Full-time
Working alongside another HR Generalist, you'll provide hands-on HR support to employees and managers across the organization. We're looking for someone who combines strong interpersonal…
Added 29 mins ago
AC
Mechanical Designer
ALTEN Canada
Oakville, ON
- Full-time
Join a team designing water and wastewater treatment systems for Industrial, Municipal, Food & Beverage, and Microelectronics projects. You will contribute to the design of process plants…

RSM US LLP

Workplace Experience Support Specialist Senior

Toronto, ON, Canada

Compensation Range: $55,500 - $84,300 · Full-time

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Job details

Pay: Compensation Range: $55,500 - $84,300
Job type: Full-time
Experience: 3+ years of experience in related field required
Posting language: English
Posted: Oct 30, 2026

Original job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The workplace experience support specialist senior delivers the office location workplace experience for colleagues. This position is responsible for supporting daily office operations such as visitor management, safety, hospitality experiences, reception (including answering multiline telephone systems for a single location or multiple locations) and facilities coordination in accordance with workplace experience support playbooks and firm policies and guidelines.

The workplace experience support specialist senior provides best-in-class hospitality experiences for internal and external clients. Ensures the location is safe, well-maintained, and clean. Be responsible for interaction with building management and vendors. This position oversees maintenance of office equipment and supplies, including furniture, phones (excluding cellphones), security cards, and the ordering and replenishing of office supplies. Facilitate and/or lead any office moves/remodels as needed. Look to streamline and improve inefficient processes. Also, provide assistance to other areas of ESS, performing and working on intermediate to advanced projects or requests. Act as a liaison to the office/market leader for anything related to workplace experience support as needed. The workplace experience support specialist senior supports the effort in sustaining and energizing a local culture that supports positive connection with the larger firm through internal and client-facing activities that enhance the RSM experience. Act in the workplace experience support manager’s or supervisor’s absence when required.

Responsibilities:

Work with building management to maintain updated information related to building security, including workplace health and safety team and/or emergency evacuation team, environmental sustainability efforts, forms and documents required from the landlord, special requests for our space and maintenance issues.

Participate as a key team member in office operations and facilities projects, including real estate projects (i.e., remodel, office relocation, equipment moves).

Coordinate and oversee maintenance of the office space, including carpet maintenance, security system, air-conditioning, plant service, furniture repairs, appliances, office equipment and AED devices.

Purchase and maintain inventory of office supplies and equipment by monitoring supply quantity and replenishing materials before depletion.

Lead new hire/intern onboarding process following the guidelines outlined in the ESS orientation toolkit. Provide new hires/interns/transfers with all necessary office needs. Train new employees on building procedures, local office policies and use of equipment and systems.

Monitor ServiceNow regularly to check for incoming location services requests and acknowledge/fulfill those requests in a timely manner. Provide routine support and guidance, as necessary, in one or more of the following areas:

Handle mail services, including distribution of mail, UPS, FedEx, and other packages. Coordinate courier services, research, and resolve any issues with packages that are improperly addressed or packaged, and assist employees with mailing needs.

Be responsible for print, bind, scan and copy jobs for the business.

Locate and check out client files, maintain client records and documents, order files from the off-site storage facility per the location services playbook and firm record retention procedures.

Ensure that all visitor management and reception activities are supported, demonstrating quality customer service. Keep track of all visitors and visitor access badges in the national visitor log.

Lead meeting and event coordination, including catering request orders, setup/cleanup, conference room reservations and audio-visual equipment support.

Serve as a subject matter professional and resource for staff who have questions regarding office policies and procedures.

Required Qualifications:

High school diploma or GED
3+ years of experience in related field required
Demonstrates a working knowledge of tools, resources and technology required with assigned responsibilities
Intermediate to Advanced Microsoft Office skills, ability to learn programs/software utilized by the firm and train others as neede
Ability to lift up to 40 lbs. and stand on your feet for an extended period of time
Has the ability to respond positively to changing circumstances, seeks and implements change to drive business improvement and serves as a model of the change
Effective organization, prioritization and time management skills, and strong attention to detail
Works collaboratively with location services leadership to provide input and support during the business planning process

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements, team priorities and client needs.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $55,500 - $84,300

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More about this job

Responsibilities

The Workplace Experience Support Specialist Senior manages daily office operations, including visitor management, facilities coordination, and hospitality services. They also oversee office maintenance, supply inventory, and support local culture initiatives to ensure a safe and productive work environment.

Requirements

Candidates must have a high school diploma or GED and at least 3 years of experience in a related field. Proficiency in Microsoft Office and the ability to lift up to 40 lbs are required for this role.

Skills

Visitor management
Facilities coordination
Office operations
Hospitality
Microsoft Office
Customer service
Event coordination
Inventory management
Onboarding
Time management
Communication
Problem solving
Safety compliance
Vendor management
Administrative support

Benefits

Competitive benefits package
Total rewards program

Visa sponsorship

Not detected in the job text

Keywords

Workplace Experience
Facilities Management
Office Operations
Visitor Management
Hospitality
ServiceNow
Microsoft Office
Vendor Relations
Inventory Control
Onboarding
Event Coordination
Safety Compliance
Professional Services
Administrative Support
Real Estate Projects
Record Retention
Customer Service
Office Maintenance
Business Planning
Hybrid Work

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