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Added 6 mins ago
DC
Senior Manager, Client Service
DATA Communications Management Corp
Richmond Hill, ON
- $75,000 to $85,000 CAD / year
- Full-time
As a Senior Manager, Client Services, you will take ownership of key enterprise relationships and help shape how client service is delivered. You’ll be the single point of accountability…
Added 6 mins ago
XT
Bilingual (EN/FR) Claims Examiner
Xodus Travel Services Inc.
Windsor, ON
- $45,000 to $50,000 CAD / year
- Full-time
…travel-related claims while ensuring accuracy, compliance, and customer satisfaction. The Bilingual Claims Examiner will efficiently guide the claimant through their claims journey by…
Added 6 mins ago
EI
Territory Sales Manager - Automotive
EBlock Inc.
Edmonton, AB
- $60,000 to $72,000 CAD / year
- Full-time
Resolve customer concerns by taking immediate action independently or referring the customer to the appropriate manager(s).
Added 6 mins ago
EI
Inside Sales Representative - Automotive
EBlock Inc.
NB · NS · PE
- Full-time
Work closely with your Territory Sales Manager, and others in your territory, to quickly and efficiently work IF bids post sale day.
Added 6 mins ago
EI
Territory Sales Manager - Automotive
EBlock Inc.
Calgary, AB
- $60,000 to $72,000 CAD / year
- Full-time
Resolve customer concerns by taking immediate action independently or referring the customer to the appropriate manager(s).
Added 6 mins ago
BG
Purchasing Agent
BV GLAZING
Concord, ON
- $50,000 to $60,000 CAD / year
- Full-time
…competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at…
Added 6 mins ago
BG
Process Engineer, Production
BV GLAZING
Concord, ON
- $85,000 to $95,000 CAD / year
- Full-time
Support the implementation of process controls that ensure consistent product quality and customer satisfaction.
Added 6 mins ago
BG
Draftsperson
BV GLAZING
Niagara Falls, ON
- $70,000 to $90,000 CAD / year
- Full-time
…competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at…
Added 6 mins ago
BG
JR DESIGNER
BV GLAZING
Concord, ON
- $50,000 to $65,000 CAD / year
- Full-time
Assist in taking organic designs from customer vision to commercialization
Added 6 mins ago
BG
SERVICE TECHNICIAN - BRITISH COLUMBIA
BV GLAZING
Burnaby, BC
- $65,000 to $75,000 CAD / year
- Full-time
Report daily to Service Manager using daily work logs, deficiency tracking software, email and order databases.
Added 6 mins ago
TE
Marketing Manager
THE EMPIRE LIFE INS. CO
Kingston, ON · Toronto, ON
- Full-time
- Contract
Empire Life is looking to hire a Group Marketing Manager to join our Marketing team! We are actively seeking candidates to fill a current, open position.
Added 6 mins ago
WG
Yard Supervisor
WGI Group
Tillsonburg, ON
- $60,000 to $70,000 CAD / year
- Full-time
Reporting to the Branch Manager, the Yard Supervisor leads daily yard operations, ensuring safe and efficient loading, unloading, shipping, receiving and team performance.
Added 6 mins ago
OF
Director, Investigations
Ombudsman For Banking Services and Investments
Toronto, ON
- Full-time
…organization by leading multiple investigative teams and providing support to the Deputy Ombudsmen in leading the broader investigative…
Added 6 mins ago
WG
Yard Associate
WGI Group
Nanaimo, BC
- $25.77 to $26.77 CAD / hour
- Full-time
…equipment, and production teams to move materials, prepare customer orders, and maintain an organized…
Added 6 mins ago
BT
IT Support Administrator
Beanfield Technologies Inc.
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
Reporting directly to the Manager of End User Services, this individual will act as the functional owner of application support processes, coordinating with vendors, managing license…
Added 6 mins ago
WG
Branch Manager
WGI Group
ON
- $90,000 to $125,000 CAD / year
- Full-time
Reporting to the Senior Vice President, the Branch Manager has overall responsibility for the performance of the branch, including operations, production, sales and customer relationships,…
Added 6 mins ago
BT
Service Designer, Core Networks
Beanfield Technologies Inc.
Toronto, ON
- $65,000 to $75,000 CAD / year
- Full-time
Reporting to the Manager, Core Network Design - The Service Designer will be responsible for delivery of projects which require OSP/ISP network design to bring new residential and…
Added 6 mins ago
WG
Millwright - Maintenance
WGI Group
Tillsonburg, ON
- $38 to $40 CAD / hour
- Full-time
Reporting to the Maintenance Manager, the Maintenance Technician plays a key role in keeping our manufacturing operations running safely, reliably and efficiently.
Added 6 mins ago
CI
Beauty Advisor
CLORE INC.
Mississauga, ON
- Up to $17.95 CAD / hour
- Temporary
…to beauty, culture, and care. This position combines expert customer service, product knowledge, and operational support, including store upkeep, merchandising, POS, and inventory…
Added 6 mins ago
UB
Full Time Store Supervisor | Victoria
Urban Barn Ltd.
Victoria, BC
- $18.6 to $23.6 CAD / hour
- Full-time
…our employees feel right at home. Here, you will enrich the customer experience while growing your experience with a well-known Canadian…
Added 6 mins ago
UB
Full Time Store Supervisor | Boardwalk
Urban Barn Ltd.
Waterloo, ON
- $18.75 to $23.75 CAD / hour
- Full-time
…our employees feel right at home. Here, you will enrich the customer experience while growing your experience with a well-known Canadian…
Added 6 mins ago
UB
Assistant Store Manager | Cambridge
Urban Barn Ltd.
Cambridge, ON
- $41,500 to $46,500 CAD / year
Help people create homes they love. Join the Urban Barn team as a Full-time Assistant Store Manager at our Cambridge store in Cambridge, ON. With over 50 retail stores across the country,…
Added 6 mins ago
GV
Assistant Practice manager - Optician
Groupe Vision New Look Inc
Campbell River, BC
- $28 to $32 CAD / hour
- Full-time
This full-time Assistant Manager opportunity is part of a planned succession strategy, providing mentorship and leadership development with the goal of transitioning into the Practice…
Added 6 mins ago
GV
Assistant Practice Manager
Groupe Vision New Look Inc
Campbell River, BC
- $25 to $28 CAD / hour
- Full-time
This full-time Assistant Manager position is part of a succession plan designed to prepare the successful candidate for future Practice Manager responsibilities in our Campbell River…
Added 6 mins ago
GV
Optician
Groupe Vision New Look Inc
Quebec, QC
- $28 to $32 CAD / hour
- Full-time
We're seeking a Sales Manager Lead to support and inspire our teams across two thriving locations, IRIS Sidney and IRIS Langford.

Rudding Park

Destination Reservations Executive

Harrogate, BC, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Weekend Only - shift patterns vary between 8am and 6.30pm. Up to £14.42 per hour. FTE £30,000 per annum.

We are not just hiring - we are looking for personalities that light up a room!

How big is your smile?
Do your eyes light up a room?
Can you turn challenges into opportunities and guests into lifelong ambassadors

We believe that the best part of our team is the energy, positivity, and genuine smiles we share with every guest and team members.

If you've got any of the above, we want to hear from you.

We are on the hunt for enthusiastic, positive, and energetic people who thrive on creating moments that guests will remember long after they leave.

Hours & Flexibility

We are looking for someone who can offer a flexible approach to working hours, with a minimum commitment of 3 weekends out of 4. We are happy to discuss the number of hours to suit the right candidate, so whether you are looking for part-time or a larger number of hours, we would love to hear from you.

Weekend availability is an essential part of the role, and the successful candidate will need to be able to commit to working at least 3 weekends out of every 4.

Role Overview

To be responsible for individual and group transient reservations at Rudding Park, including bookings for the Hotel, Restaurants, Holiday Park, Spa and Golf, concentrating on maximising revenue for all areas through upselling and cross selling. To achieve and exceed all set service level agreements, key performance indicators and guest expectations.

Ensure all booking details are correctly completed for rooms, golf, holiday park, spa and restaurants including but not exclusive to, profiles, market segment, source of enquiry, rates, VIP's, repeat guests and payments
Handle and convert telephone and email enquiries to exceed service level agreements
Maximise occupancy and revenue for all revenue streams by upselling and cross selling in line with pricing strategies so to exceed key performance drivers i.e. average room rate, occupancy, yield, treatment room occupancy, roof top spa occupancy
Support with administration from online Spa bookings
Demonstrate high quality guest care to exceed service requirements
Assist with the daily running of the Destination Experience Team to ensure all work is completed within agreed service level agreements
Daily with correspondence checks, to ensure all arrival details are correct and bookings are guaranteed
Ensure booking confirmations are issued within the agreed service level agreement
Ensure the office is always kept clean and tidy
To attend all meetings and training sessions when requested
Any other duties as requested by the Destination Experience Manager, Assistant and Team Leaders

What We Are Looking For

Strong knowledge and passion for the hospitality industry.
Excellent communication and interpersonal skills.
Ability to manage multiple tasks and priorities with a high level of efficiency and attention to detail.
Strong sales and negotiation skills.
Working pattern to include weekends
Knowledge of Agilysys is preferable, but not essential as full training will be provided.

What we offer for you in return for your hard work and committment:

Enhanced pay (up to an additional £3 per hour for working week days after 7pm and weekends).
Service Charge (Tronc) earn up to an additional £3,000 per year
Company sick pay for up to 4 weeks
A range of discounts including 50% off spa days and dining, not to mention preferential room rates for employees and family (subject to availability of course)
Annual party, family fun days, award dinners - we love to celebrate!
Up to 30 days annual leave, increasing with length of service
Complimentary overnight stay for you and a guest (including dinner, bed and breakfast with spa) when you complete a three month probation
FREE food and drink; The Green Room is our team's dedicated space to chill out, when not 'on stage' looking after our guests. You'll find a range of hot and cold food options with different areas to relax, catch up with your 'co-stars' or watch TV.
Investment in personal growth through Apprenticeship, Training Courses and Development Programmes.
Can't wait until pay day? Wage Stream allows you to pay yourself when you need it!
Hospitality Rewards include FREE Employee Assistance Programme from Day 1
Local discounts on gym memberships
Complimentary counselling sessions to support mental health
Wellbeing App with a range of support such as podcasts, fitness videos, recipes
AND MUCH MORE...........

About Rudding Park

A privately-owned luxury hotel, Rudding Park has 90 bedrooms and suites, a destination spa, three restaurants and a kitchen garden, private cinema, two golf courses and meetings and events venue. Set in 300 acres of landscaped gardens and woodland, Rudding Park is one of the most beautiful Harrogate hotels.

Rudding Park features the first Roof Top Spa in the UK and offers an extensive range hydrotherapy and thermal experiences. We offer an extensive range of treatments and guests can discover the Escape Zone - a peaceful and serene space to relax following a treatment. The Spa also offers an indoor swimming pool using natural waters from the grounds of Rudding Park, a Juniper Log Sauna, Rasul for traditional Moorish mud treatments, Retail Therapy, Hair Studio, Nail and Beauty Studio.

Apply About employer

More about this job

Responsibilities

Manage individual and group reservations across the hotel, restaurants, holiday park, spa, and golf facilities, ensuring booking details and confirmations are accurate and timely. Handle guest enquiries, provide high-quality service, and maximise revenue through upselling and cross-selling while meeting service standards and performance targets.

Requirements

The role seeks an enthusiastic candidate with a strong interest in hospitality, excellent communication and interpersonal skills, and the ability to manage competing tasks with efficiency and attention to detail. Strong sales and negotiation skills and availability for at least three weekends out of every four are required; Agilysys knowledge is preferred but not essential.

Skills

Hospitality Knowledge
Guest Service
Communication
Interpersonal Skills
Multitasking
Prioritisation
Attention to Detail
Sales
Negotiation
Upselling
Cross-Selling
Reservation Management
Revenue Maximisation
Email and Telephone Enquiry Handling
Booking Administration
Agilysys

Benefits

Enhanced Pay for Weekday Evenings and Weekends
Service Charge Earnings
Company Sick Pay
Employee Discounts on Spa Days and Dining
Preferential Employee and Family Room Rates
Annual Celebrations and Events
Up to 30 Days of Annual Leave
Complimentary Overnight Stay
Free Food and Drink
Apprenticeships, Training Courses, and Development Programmes
Wage Stream Early Pay Access
Employee Assistance Programme
Local Gym Membership Discounts
Complimentary Counselling
Wellbeing App

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Destination Reservations
Hotel Reservations
Restaurant Reservations
Holiday Park
Spa
Golf
Guest Experience
Guest Care
Reservation Management
Group Reservations
Transient Reservations
Upselling
Cross-Selling
Revenue Maximisation
Occupancy
Average Room Rate
Yield
Service Level Agreements
Key Performance Indicators
Booking Confirmations
Guest Profiles
Market Segmentation
Pricing Strategies
Online Spa Bookings
Agilysys
Weekend Availability

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