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Added 8 mins ago
L
HR Assistant - Temporary Full Time (1 Year -Maternity Leave Coverage)
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- Full-time
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Added 3 hours ago
RB
Assistant Front Desk Manager - Calgary 17th Ave
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Calgary, AB
- $18 to $20 CAD / hour
- Full-time
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Added 3 hours ago
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Added 3 hours ago
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…This opportunity combines hands-on payroll tax expertise with client-facing work, including exposure to advisory engagements and project-based…
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Added 4 hours ago
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Added 5 hours ago
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Added 5 hours ago
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City Archivist
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Rumble Boxing

Assistant Front Desk Manager - Calgary 17th Ave

Calgary, AB, Canada

$18 to $20 CAD / hour · Full-time

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Job details

Pay: $18 to $20 CAD / hour
Job type: Full-time
Posting language: English
Posted: Oct 19, 2026

Original job description

WE’RE HIRING: ASSISTANT FRONT DESK MANAGER

Rumble Boxing & PRML Social | 17th Avenue, Calgary

FAST-PACED. PEOPLE-FOCUSED. SALES-DRIVEN.

You move quickly. You think on your feet. You know how to talk to people, deliver great service, and get things done.

We're looking for an Assistant Front Desk Manager to support the day-to-day front desk operations at Rumble Boxing and PRML Social on 17th Avenue. Both are busy, high-energy environments where customer experience, sales, and speed of execution matter.

This role is hands-on. You'll be checking clients in, answering questions, selling memberships and packages, handling bookings, solving problems, and keeping the front desk running smoothly - often with multiple things happening at once.

We're looking for someone who takes initiative, works with urgency, and doesn't need to be told twice.

WHAT YOU'LL DO

Sales & Customer Service

Convert inquiries and walk-ins into memberships, class packs, and bookings.
Confidently explain our products, services, and pricing and recommend the right options for clients.
Deliver friendly, professional service that keeps customers coming back.
Follow up with leads, prospects, and existing clients to drive sales and retention.
Handle customer questions and complaints quickly and professionally.

Front Desk Operations

Manage check-ins, bookings, phone calls, emails, payments, and daily client requests.
Keep the front desk organized, efficient, and ready for busy periods.
Follow established procedures for opening, closing, cash handling, and daily tasks.
Keep both spaces clean, organized, and presentable.
Handle multiple priorities without losing focus or letting service standards slip.

Team & Studio Support

Support front desk staff and help maintain consistent service standards.
Communicate clearly with trainers, instructors, and management.
Help execute promotions, events, and in-studio sales initiatives.
Identify and resolve everyday issues independently, escalating when needed.
Take ownership of tasks and ensure nothing gets missed.

WHO YOU ARE

You need to be switched on, reliable, personable, and quick.

Fast and efficient: You keep moving, prioritize well, and don't need constant reminders.
Sales-minded: You're comfortable starting conversations, recommending products, and asking for the sale.
Customer-focused: You can make people feel welcome while keeping things moving during busy periods.
Sharp and resourceful: You learn systems quickly, follow instructions, and figure out solutions to everyday problems.
Organized: You can juggle check-ins, phone calls, customer questions, and sales without becoming overwhelmed.
Accountable: You show up on time, follow through, and take responsibility for your work.
Team-oriented: You communicate well, stay professional under pressure, and help keep the team running smoothly.

Experience in hospitality, retail, customer service, or boutique fitness is an asset. Sales experience is strongly preferred. Familiarity with Mindbody or similar booking platforms is a bonus.

THE ENVIRONMENT

Rumble Boxing brings high-energy, music-driven boxing and strength training to the boutique fitness experience. PRML Social combines sauna, cold plunge, music, and community.

Both locations on 17th Avenue can get busy. This is an active, customer-facing role that requires energy, multitasking, and the ability to stay productive during peak periods.

Early mornings, evenings and weekends are part of the fitness and wellness business, so schedule flexibility is important.

WHAT WE OFFER

Competitive compensation based on experience.
Performance incentives where applicable.
Complimentary fitness and wellness experiences across our brands.
A fun, social environment with opportunities to take on more responsibility as you grow.

THE BOTTOM LINE

We're looking for someone who can deliver great service, drive sales, and keep things running without making simple tasks complicated.

If you're quick on your feet, naturally good with people, and take pride in getting things done right, we want to meet you.

Apply now and help us keep 17th Avenue moving.

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More about this job

Responsibilities

The Assistant Front Desk Manager will oversee daily front desk operations, including client check-ins, bookings, and facility maintenance. They are responsible for driving sales through membership conversions and providing high-quality customer service in a fast-paced environment.

Requirements

Candidates should have strong interpersonal skills, the ability to multitask effectively, and a sales-driven mindset. Previous experience in hospitality, retail, or boutique fitness is considered an asset.

Skills

Sales
Customer service
Front desk operations
Membership sales
Client relations
Cash handling
Multitasking
Problem solving
Communication
Time management
Organization
Mindbody
Retail
Hospitality
Boutique fitness

Benefits

Competitive compensation
Performance incentives
Complimentary fitness and wellness experiences

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Sales
Customer Service
Membership Sales
Boutique Fitness
Mindbody
Operations Management
Cash Handling
Client Retention
Hospitality
Retail
Scheduling
Lead Generation
Studio Support
Performance Incentives

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