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Added 18 mins ago
Retail Experience Lead
Fire & Flower Inc.
Canmore, AB
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 47 mins ago
A
Dealership Retail Experience Strategist [AQ-25678]
Aquent
Canada
- Contract
…Aquent, you will act as a key catalyst for change, empowering retail partners to deliver unparalleled service excellence and transforming the premium customer experience from the ground…
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Lead Product Sales
Whistler Blackcomb
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- Temporary
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Lead Base Area Operator
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HES Specialist – Canada (East Region)
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HES Specialist – Canada (East Region)
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Program Manager, Retail Product Transformation and Operating Model Design [AQ-25792]
Aquent
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Rundle Partners

Value Creation Lead

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

The Team

Rundle Partners is a private equity investor in Canadian micro-cap companies, founded by Ian Black (Uber, Shopify, Bain). We invest in Canadian companies and help them grow with a tech-enabled, growth-oriented playbook. We are building a 50-year platform of operating businesses that compound in value and efficiency every year.

The portfolio company for this role is a leading Canadian professional services company, winning market share through the strength of its brand, team and client offering.

The Role

Rundle is hiring an exceptional strategist and builder for a high-intensity, 6–9 month sprint embedded directly within one of our portfolio companies. In this business, its professionals are the product and the primary engine of growth. You will lead the work to reimagine and elevate the professional experience: how professionals win and serve clients and grow their earnings, the operational and marketing support behind them, how they learn and develop, and how they communicate and work together. This is the company’s single most critical lever for long-term value creation.

The role will report directly to the Chair of the Board, Ian Black, and work closely with the CEO, COO and Rundle’s team. You will develop the roadmap in partnership with the company’s leadership team, who run the functions you will improve and will sustain your work after you leave. Ian’s background includes Bain & Co, leading the launch of Uber in Canada, scaling Uber Eats in North America during its hypergrowth phase, and driving global retail at Shopify.

What You’ll Do

This is a hands-on builder role. You will act as a Product Manager, with the Professional Experience as the product. You will diagnose the pain points, design the solution, and ship it yourself, using AI at each step. Technology and AI are your main tools, but sometimes the best fix is a new process, a role, or a better way of working. You will pick whichever works.

Identify pain points: Interview and shadow the company’s professionals to identify their largest, most important pain points, and missed opportunities.
Develop and ship solutions: Get a first improvement into professionals’ hands within your first month. Then keep a weekly rhythm of shipping and testing while you lead one or two larger initiatives that take longer and deliver more value.
Drive Adoption: Work with the leaders and professionals who will use and run each change, so it gets adopted and lasts after launch.
Measure Adoption and Impact: Success means professionals use what you build and it improves their productivity and experience. Track adoption, hours saved, and the downstream impact on productivity and retention.
Build with Data & AI: Leverage AI tools to prototype and build solutions that get rolled out in days.
Deliver Insights: Summarize the key insights you develop, and deliver them to the Board, to guide the company’s strategy.
Advise the CEO and Board: Prepare and present weekly updates on your work and roadmap.
Build for the Long Term: Leave behind robust, self-sustaining systems and data the team can operate long after your engagement ends.

What You’ll Get

High Ownership and Autonomy: You diagnose the problems, recommend the roadmap and agree it with the company’s leadership, then build and ship the approved work yourself. Your work will be in the hands of real users within days, not quarters.
Board-Level Exposure: Present to a board and work alongside a CEO and an active investor. Most operators wait a decade for this seat at the table.
Private Equity from the Inside: Get a front-row view of how an active, long-term investor works alongside a founder-led business to govern and grow it.
Hypergrowth Learning Curve: Six to nine months of hands-on operating, building, and reporting here will teach you more than two years of traditional advising.
A Path Forward: If you do exceptional work and want to keep building with us, there is a permanent role for you at Rundle when the engagement wraps.

Who You Are

You have 3 to 6 years of experience at a top-tier consulting firm (Bain, BCG, McKinsey) or in BizOps, Strategy & Operations, or Chief of Staff roles at a high-growth technology company.
You deeply understand how elite product and operations teams move, prioritize, and execute.
You are a daily practitioner of AI tools and have built real things with them (automations, internal tools, custom agents, or high-leverage workflows).
You get energy from shipping and implementation.
You have high user empathy. You can sit with a frustrated user, unearth the root cause, and build the fix.
You have led change that people had to adopt, and you know how to win over the people who will run it after you leave.
You communicate with clarity, precision, and brevity to senior audiences.
You thrive in ambiguity. You don't need a playbook, a large team, or perfect requirements to start building.

Bonus Points

Experience in a sales-driven, highly operational, or commission-based environment.
Prior exposure to private equity, portfolio operations, or founder-led businesses.

How to Apply

Please send us your CV accompanied by a short note detailing something specific you’ve built with AI - and implemented in a team - and why it mattered.

Apply About employer

More about this job

Responsibilities

Diagnose professionals’ pain points and design, build, and launch technology, AI, process, or organizational improvements that enhance their experience, productivity, and client service. Drive adoption, measure impact, provide weekly updates and board-level insights, and leave sustainable systems for the company to operate.

Requirements

Candidates should have 3–6 years of experience at a top-tier consulting firm or in BizOps, Strategy & Operations, or Chief of Staff roles at a high-growth technology company. They should be hands-on AI practitioners with experience building and implementing solutions, leading change, understanding product and operations execution, and communicating clearly with senior audiences.

Skills

Product Management
Artificial Intelligence
Process Improvement
User Research
Solution Design
Rapid Prototyping
Implementation
Change Management
Stakeholder Management
Data Analysis
Adoption Measurement
Productivity Measurement
Strategic Planning
Executive Communication
Operational Excellence
Client Experience

Visa sponsorship

Not detected in the job text

Hiring contact

Ian Black

Keywords

Private Equity
Portfolio Operations
Professional Services
Product Management
Artificial Intelligence
Automation
Internal Tools
Custom Agents
High-Leverage Workflows
User Research
Process Improvement
Solution Prototyping
Change Management
Adoption
Productivity
Retention
Data
Operational Excellence
Strategy
Business Operations
Client Experience
Board Reporting
Stakeholder Management
Founder-Led Businesses
Commission-Based Environments

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