Business Operations Coordinator

**NOTE: This position is for a new or recent graduate (graduated from a Canadian Institution less than 24 months ago) due to available government grant funding requirements.**

About RUNNR

RUNNR is a venture-backed logistics technology company based in Saskatoon, Saskatchewan, on a mission to transform local and regional logistics. We're building the operating system for local logistics, connecting enterprises with qualified delivery providers through a centralized platform that simplifies how deliveries are scheduled, managed, and tracked across multiple locations and markets.

The industry remains highly fragmented, with enterprises relying on disconnected systems, multiple delivery providers, and complex operational processes. By combining innovative software with our growing delivery provider network and Managed Service model, RUNNR is making local logistics more connected, efficient, and scalable.

As RUNNR continues to scale across Canada, we're looking for motivated individuals who are excited to tackle meaningful industry challenges, make a real impact, and help build something big.

Your Role

RUNNR is looking for a Business Operations Coordinator to join our Saskatoon team and take ownership of key day-to-day business operations. Working closely with our leadership team, you will contribute across financial administration, customer and delivery provider support, account administration, product quality assurance, and general business operations.

The Business Operations Coordinator will play an important role in helping ensure RUNNR’s internal processes remain organized, accurate, and responsive as the company continues to grow. The successful candidate will be empowered to take ownership of recurring operational responsibilities, identify opportunities to improve processes, and help keep important activities moving across different areas of the organization.

This role is ideal for someone who is organized, adaptable, detail-oriented, and eager to gain broad exposure to the operations of a growing technology company. The position provides the opportunity to develop a strong understanding of how RUNNR operates and take on increasing responsibility as both the individual and organization continue to grow.

Location: Saskatoon, SK (In-office)

Reports to: CEO

Key Responsibilities

• Support and coordinate RUNNR’s day-to-day business operations across financial administration, customer support, account administration, and internal processes.
• Manage recurring financial activities including bookkeeping, invoicing, accounts receivable, accounts payable, and related reconciliation processes.
• Support RUNNR’s Managed Service operations by helping maintain accurate invoicing, payment tracking, and delivery provider payout processes.
• Serve as a first point of contact for routine customer and delivery provider inquiries, providing timely support and escalating issues when required.
• Assist with customer onboarding, account setup, platform administration, and ongoing user support.
• Conduct first-pass quality assurance testing of new platform features and updates prior to final leadership review.
• Maintain and improve internal processes, documentation, and operational workflows as the company continues to scale.
• Support general business operations and cross-functional projects based on the evolving needs of RUNNR and its team.

Your Qualifications & Experience

• Post-secondary education in business, commerce, accounting, finance, operations, management, or a related field.
• 0–3 years of relevant work experience in business operations, administration, finance, customer support, or a similar environment.
• Strong organizational skills with the ability to manage multiple priorities and follow through on recurring responsibilities.
• High attention to detail and comfort working with financial information, spreadsheets, and business systems.
• Strong written and verbal communication skills.
• Comfortable learning and working with new software, technology platforms, and digital tools.
• Ability to work independently, take ownership of responsibilities, and use sound judgment when determining when issues need to be escalated.
• Adaptable, resourceful, and willing to contribute across different areas of the business as RUNNR continues to grow.

Assets / Nice to Have

The following experience is considered an asset, but is not required:

• Experience with bookkeeping, invoicing, accounts receivable, or accounts payable.
• Familiarity with QuickBooks Online or other accounting software.
• Previous customer service, customer support, or account administration experience.
• Experience working with SaaS platforms, technology companies, or startup environments.
• Exposure to software quality assurance, product testing, or documenting bugs and workflow issues.
• Experience creating internal documentation, process guides, training materials, or customer support resources.
• An interest in technology, operations, process improvement, and how growing businesses scale.

Why Join RUNNR

• Competitive salary and opportunity to participate in Employee Stock Option Plan (ESOP) in a VC-backed company
• Company-provided laptop and dual-monitor workstation.
• Gain hands-on experience across multiple areas of a growing technology company, with meaningful responsibilities, opportunities for professional growth, and the ability to make a direct impact as RUNNR scales.
• Professional development and training opportunities to support continued learning and career growth.
• A fun and collaborative work environment with team events and activities.
• Join an active tech community within Co.Labs and Cultivator where you can participate in local events with other tech enthusiasts and entrepreneurs.
• Free membership to the onsite gym.

How to Apply

If you are interested in joining RUNNR and believe this opportunity aligns with your experience, interests, and career goals, we would love to hear from you.

Please submit your resume along with a short introduction outlining why you are interested in the Business Operations Coordinator role and what you believe you could bring to the RUNNR team.

We appreciate all applications; however, only candidates selected to move forward in the interview process will be contacted.