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Added 4 days ago
RE
Shop Foreperson
Rush Enterprises
Timmins, ON
- Full-time
Added 5 days ago
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Warehouse Associate
Rush Enterprises
Mississauga, ON
- Full-time
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Parts Counterperson
Rush Enterprises
Mississauga, ON
- Full-time
Added 13 days ago
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Service Advisor
Rush Enterprises
Mississauga, ON
- Full-time
Added 17 days ago
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Warehouse Associate
Rush Enterprises
Mississauga, ON
- Full-time
Added 20 days ago
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Office Administrator
Rush Enterprises
Sudbury, ON
- Full-time
Added 1 month ago
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Warehouse Associate
Rush Enterprises
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- Full-time
Added 1 month ago
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Parts Counterperson
Rush Enterprises
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Rush Enterprises
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Rush Enterprises
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Rush Enterprises
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Rush Enterprises
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Added 1 month ago
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Rush Enterprises
St. Catharines, ON
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Added 1 month ago
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310T Licensed or Apprentice Diesel Mechanic Level 3/Technician
Rush Enterprises
Mississauga, ON
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Added 1 month ago
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310T Licensed or Apprentice Diesel Mechanic Level 3/Technician
Rush Enterprises
Ottawa, ON
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Added 1 month ago
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310T Licensed or Apprentice Diesel Mechanic Level 3/Technician
Rush Enterprises
Markham, ON
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Added 1 month ago
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310T Licensed or Apprentice Diesel Mechanic Level 3/Technician
Rush Enterprises
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Added 1 month ago
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310T Licensed or Apprentice Diesel Mechanic Level 3/Technician
Rush Enterprises
Timmins, ON
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Added 1 month ago
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310T Licensed or Apprentice Diesel Mechanic Level 3/Technician
Rush Enterprises
Kingston, ON
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Rush Enterprises

Service Advisor

1750 McConnell Ave, Cornwall, ON, K6H 0C1, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 31, 2026
Posting language: English
Posted: Sep 14, 2026

Original job description

Rush Truck Centres of Canada is a part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 22 locations in Ontario and almost 800 employees and growing, we are looking for top talent to join our team.

Reporting to the Service Manager, the Service Advisor is responsible for scheduling service repair work and following the progress of repairs throughout the shift.

Responsibilites

Ensure compliance of all Occupational Health and Safety Act (OHSA) regulations, as well as the Company’s Health and Safety Policy.
Scheduling service appointments.
Provides customers with complete and accurate written cost estimates, establish time require to complete work.
Prepares orders by describing symptoms, problems, and causes discovered, as well as repairs and service required.
Obtain customer signature on repair orders.
Establish customer method of payment.
Obtain credit approvals.
Check on progress of repairs and contact customers regarding changes in estimate or promised time.
Review and close repair orders.
Explain completed work and all charges to customers
Cross trained as a parts counter person.
Complies with all relevant Health & Safety, and Environmental policies and procedures.
Expected to have a positive attitude and promote a healthy work environment.
Other related duties as assigned by management from time to time.

Basic Qualifications

High School Diploma or equivalent. College or post-secondary education is preferred.
Previous experience in Heavy Truck, Automotive or related industry experience preferred.
Competency in the following areas required; customer service, administrative skills, team building, proficiency with software and computers.
Strong interpersonal skills and customer focus.
Excellent written and verbal communication skills.
SAP experience is an asset
Criminal Record Check.
Valid driver’s license and Drivers Abstract.

We offer the following Benefits

We offer exceptional compensation and benefits, RRSP, boot allowance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

***We wish to thank all applicants for their interest in a career with Rush Truck Centres of Canada. Please be advised that only those selected for an interview will be contacted.

Minimum Pay Rate

CAD $24.00/Hr.
Maximum Pay Rate

CAD $30.00/Hr.

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More about this job

Responsibilities

The Service Advisor is responsible for scheduling service appointments and managing the progress of repairs throughout the shift. They also provide accurate cost estimates, prepare repair orders, and communicate effectively with customers regarding their vehicle service.

Requirements

Candidates must have a high school diploma, with post-secondary education preferred. Previous experience in the heavy truck or automotive industry is highly desired, along with strong administrative and customer service skills.

Skills

Customer service
Administrative skills
Team building
Software proficiency
Computer literacy
Interpersonal skills
Customer focus
Written communication
Verbal communication
Scheduling
Cost estimation
Repair order management
Parts counter operations
Health and safety compliance

Benefits

Exceptional compensation
RRSP
Boot allowance
Training
Opportunity for advancement

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Commercial vehicle
Truck and trailer
OHSA
Repair orders
Cost estimates
SAP
Heavy truck
Automotive
Customer service
Administrative
Scheduling
Health and safety
Environmental policies
Drivers abstract

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