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Added 10 mins ago
R(
Keyholder (Part time) - ERIN MILLS
Reitmans (Canada) Ltée/Ltd
Mississauga, ON
- Part-time
…in the fitting room, or completing transactions at the cash desk. Your reliability and attention to detail ensure smooth store operations and an exceptional shopping…
Added 10 mins ago
MC
Business Analyst
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
…including development, quality assurance, technology operations, service desk, product, and project delivery teams, to support effective delivery and operational…
Added 10 mins ago
CH
Medical Office Administrator
CBI Health
Calgary, AB
- Part-time
Exceptional patient service, collaborative care and continued growth and improvement are highly valued at Momentum Health. We are presently seeking a Part-Time enthusiastic Medical Office…
Added 10 mins ago
CF
Front Desk Gym Supervisor
Canadian Forces Morale and Welfare Services (CFMWS)
Gagetown, NB
- Part-time
The successful candidate must live within the area of selection or be willing to relocate at their own expense
Added 10 mins ago
HR
Host/Hostess
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Vancouver, BC
- Full-time
Ensure that café front desk is supplied appropriately
Added 10 mins ago
TG
Planet Fitness - Member Services Representative - Part Time - Aurora
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- Part-time
…member experience by providing a superior level of customer service to Planet Fitness members, prospective members and…
Added 10 mins ago
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Planet Fitness - Assistant General Manager - Whitby
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- Full-time
Current CPR Certification required · Must have a valid driver's licence, acceptable driver record and must have own reliable means of transportation
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Planet Fitness - Overnight Member Services Representative - Part Time - Aurora
Taymax Group
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- Part-time
…member experience by providing a superior level of customer service to Planet Fitness members, prospective members and…
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SharePoint Developer / Transformation Lead
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- Full-time
Coordinate transformation activities across suppliers, customers, other service providers, and relevant third parties.
Added 25 mins ago
GF
Overnight Customer Service Representative (Motivator) – Kelowna Capri Centre
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Kelowna, BC
- Full-time
Who is a Customer Service Representative (Motivator)?
Added 25 mins ago
Front End - Cashier
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Marystown, NL
Operate Customer Service Desk following all procedures for lottery sales, refunds, bottle returns and inquiries
Added 25 mins ago
RA
Customer Service Representative
Russell Aquatics
Oshawa, ON
- Part-time
We are looking for a friendly, reliable, and enthusiastic Front Desk Customer Service Representative to join our growing team at our new Oshawa location.
Added 25 mins ago
TH
Seasonal/Garden Sales Full Time - TORONTO YORKDALE
The Home Depot
Canada
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 25 mins ago
TH
Lumber Sales Associate Part Time - 7117 Strathcona
The Home Depot Canada
AB · Edmonton, AB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 25 mins ago
TH
Tool Rental Associate: Part Time - LANGFORD
The Home Depot Canada
Victoria, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 25 mins ago
TH
Lumber Associate: Part Time - COURTENAY
The Home Depot Canada
Courtenay, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 26 mins ago
TH
Service Desk Associate: Full Time - PRINCE GEORGE
The Home Depot Canada
Prince George, BC
- Full-time
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not…
Added 26 mins ago
MC
Business Analyst
Meridian Credit Union
St. Catharines, ON
- Full-time
…including development, quality assurance, technology operations, service desk, product, and project delivery teams, to support effective delivery and operational…
Added 26 mins ago
ES
Counter Sales Associate
ECCO Supply™
BC · Fraser Valley, BC
- Full-time
…products in Western Canada. Our ECCO Supply™ division is a full-service wholesale distributor of Heating, Ventilation and Air Conditioning (HVAC) supplies and equipment. With sales branches…
Added 26 mins ago
TH
Flooring Sales Associate: Part Time - KAMLOOPS
The Home Depot Canada
Kamloops, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 26 mins ago
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Kitchen and Bath Sales Associate: Part Time - TUSCANY
The Home Depot Canada
Calgary, AB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 41 mins ago
K
Technical Analyst
Kyndryl
Regina, SK · Victoria, BC
- Full-time
The Technical Analyst works under the direction of a Manager in the area of service and project delivery to enhance and maintain the customer’s desktop infrastructure, affecting services…
Added 56 mins ago
LH
CCR-Care Coordinator
Lifemark Health Group
Squamish, BC
- $19 to $22 CAD / hour
- Internship
…clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers. The Care Coordinator is responsible for all aspects of patient…
Added 56 mins ago
FR
Weekend Heavy Duty Cleaner
FirstService Residential Canada
Toronto, ON
- Full-time
Have knowledge of standard methods, practices, tools, and equipment of the janitorial service
Added 1 hour ago
GG
Front Desk -Customer Service
Gold's Gym - British Columbia
Langley (District), BC · Langley, BC
- $18.25 CAD / hour
- Part-time
Schedule: 3–4 days per week (16-24+ hours)

Russell Aquatics

Customer Service Representative

Oshawa, ON, L1K 0Z6, Canada

Part-time

Apply on russellaquatics.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Nov 10, 2026

Original job description

Front Desk Customer Service Representative

Location: Russell Aquatics Swim School – Oshawa, ON Job Type: Part-Time (Evenings & Weekends Required) Training Location: Markham, ON

About Russell Aquatics

Russell Aquatics is a family-oriented swim school that has been teaching water safety and swimming skills to children in our community for over 20 years. We take pride in creating a fun, welcoming, and supportive environment for both our swimmers and our team.

With our new Oshawa location anticipated to open in Spring 2027, we are excited to begin building a team that will help us bring the Russell Aquatics experience to a new community!

Position Overview

We are looking for a friendly, reliable, and enthusiastic Front Desk Customer Service Representative to join our growing team at our new Oshawa location.

As the first point of contact for our families, you will play an important role in creating a positive and welcoming experience. This position involves greeting families, answering questions, assisting with registrations, and supporting the day-to-day operations of the facility.

In preparation for our Oshawa opening in Spring 2027, training and onboarding will take place at our existing Markham location. Successful candidates must be available to attend training in Markham prior to transitioning to the Oshawa facility upon opening.

Evening and weekend availability is required.

Key Responsibilities

Greet families and swimmers with a friendly, welcoming, and professional attitude.
Answer phone calls, respond to emails, and assist families with questions and inquiries.
Assist with class registrations, scheduling, payments, and account management using iClassPro (training provided).
Provide accurate information about our programs, policies, and services.
Address customer concerns professionally and escalate issues when necessary.
Communicate effectively with instructors, supervisors, and management.
Maintain a clean, organized, and welcoming front desk and reception area.
Monitor and maintain the cleanliness of changerooms and common areas throughout each shift.
Support the overall daily operations of the facility to ensure a positive experience for all families.

What We're Looking For

Friendly, approachable, and comfortable interacting with children and families.
Strong communication and customer service skills.
Organized, detail-oriented, and able to multitask in a busy environment.
Comfortable using computers and learning new software.
Reliable, punctual, and able to work independently and as part of a team.
Willingness to learn, take initiative, and problem-solve.
Availability to work evenings and weekends.
Ability to attend training at our Markham location prior to the Oshawa opening.
Previous customer service, reception, or administrative experience is an asset.
Experience with iClassPro is an asset but not required.

Why Join Russell Aquatics?

Be part of the opening team at our brand-new Oshawa facility!
Work in a positive, supportive, and family-friendly environment.
Receive hands-on training at our established Markham location.
Develop valuable customer service, administrative, and leadership skills.
Opportunities for professional growth as our organization continues to expand.
Make a meaningful difference in children's lives by helping families access quality swim lessons and water safety education.

Join Our Team!

If you are passionate about customer service, enjoy working with families, and are excited about being part of a growing organization, we would love to hear from you!

Please note: This position is for our upcoming Oshawa location, anticipated to open in Spring 2027. Initial training will take place at our Markham facility in preparation for the opening.

Apply on russellaquatics.bamboohr.com About employer

More about this job

Responsibilities

The representative will serve as the first point of contact for families, managing registrations, scheduling, and facility inquiries. They are also responsible for maintaining a clean and welcoming environment in the reception, changerooms, and common areas.

Requirements

Candidates should possess strong communication and customer service skills with the ability to multitask in a busy environment. Availability for evening and weekend shifts, as well as the ability to attend training in Markham, is mandatory.

Skills

Customer service
Communication
Multitasking
Computer literacy
Problem-solving
Time management
Interpersonal skills
Administrative support
Organization
Attention to detail

Benefits

Professional growth opportunities
Hands-on training
Supportive work environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front Desk
Reception
Administrative
iClassPro
Swim School
Water Safety
Scheduling
Registration
Account Management
Facility Operations
Communication
Multitasking
Problem-solving
Teamwork

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Work requirements

Jobs in Canada