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Added 20 mins ago
SM
Software Developer – Full Stack – Senior - RQ00799
S M Software Solutions Inc
Toronto, ON
- Internship
Added 20 mins ago
FC
Green - Project Executive
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
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Control scope, budget, risks, issues, changes, and quality reviews; escalate variances with documented recovery actions.
Added 20 mins ago
SM
Software Developer – Full Stack – Senior - RQ00799
S M Software Solutions Inc
Toronto, ON
- Internship
Added 20 mins ago
SM
Software Developer – Full Stack – Senior - RQ00799
S M Software Solutions Inc
Toronto, ON
- Internship
Added 20 mins ago
FC
Green - Project Manager
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
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Control scope, budget, risks, issues, changes, and quality reviews; escalate variances with documented recovery actions.
Added 20 mins ago
SM
Software Developer – Full Stack – Senior - RQ00798
S M Software Solutions Inc
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SM
RQ11431 - Specialized IT Consultant – Senior
S M Software Solutions Inc
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SM
Software Developer – Full Stack – Senior - RQ00798
S M Software Solutions Inc
Toronto, ON
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Added 20 mins ago
SM
Software Developer – Full Stack – Senior - RQ00798
S M Software Solutions Inc
Toronto, ON
- Internship
Added 20 mins ago
SM
RQ11645 – Software Developer – Full Stack – Senior
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RQ11431 - Specialized IT Consultant – Senior
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Ottawa, ON
- $65 to $139 USD / month
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Integrate, modernize, maintain, troubleshoot, and document enterprise application components.
Added 20 mins ago
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RQ11431 - Specialized IT Consultant – Senior
S M Software Solutions Inc
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Russell Tobin

Dynamics 365 Customer Service

Toronto, ON, Canada

$75 to $80 CAD / hour · Contract

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Job details

Pay: $75 to $80 CAD / hour
Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Russell Tobin & Associates is hiring on behalf of one of its esteemed clients.

Job Title: Software Developer

Location: Toronto ON (5 Days Onsite)

Duration: 6 months (Possible extension)

Client: Public Sector

Pay Rate: $75 - $80/hour [CAD]

Must Have:

Minimum 7 years of software development and enterprise application delivery experience (Java/React)
Minimum 7 years of software development experience, including enterprise application delivery in technical skills section mentioned above
Experience delivering CRM, Customer Service, or Case Management solutions.
Experience designing, developing, and implementing permitting, licensing, registration, inspection, compliance, or case management solutions using Dynamics 365, Power Platform, Azure, and Dataverse.
Hands-on experience with Dynamics 365 Customer Service and Power Platform.
Strong expertise in Dataverse, including data modelling, security, and integration.
Strong knowledge of enterprise integration patterns, APIs, and cloud-based architectures.
Experience designing and implementing complex system integrations.
Proficiency with .NET/C#, JavaScript/TypeScript, SQL Server, and REST APIs.
Experience with Azure DevOps, GitHub, CI/CD pipelines, source control, and automated deployments.

Must have these technical skills:

Node.js/Next.js/React
Java
Power Platform/Dynamics

Nice to have:

Prior Public sector exp.

Roles and Responsibilities:

1. Core Skills & Experience (30%)

Minimum 7 years of software development experience, including enterprise application delivery in Technical skills section mentioned above
Experience delivering CRM, Customer Service, or Case Management solutions.
Minimum 2 years of experience implementing Dynamics 365 OR Power Platform solutions.
Experience designing, developing, and implementing permitting, licensing, registration, inspection, compliance, or case management solutions using Dynamics 365, Power Platform, Azure, and Dataverse.
Experience supporting end-to-end permit lifecycle management, including application intake, review and approval workflows, permit issuance, amendments, renewals, inspections, compliance monitoring, and document generation.
Experience leading Agile/Scrum development teams.
Proven experience in Technical Lead or Senior Developer roles.
Experience delivering solutions in public sector or large enterprise environments.
Strong understanding of software development lifecycle (SDLC) and Agile delivery methodologies.

2. Technical Skills & Architecture (35%)

Hands-on experience with Dynamics 365 Customer Service and Power Platform.
Strong expertise in Dataverse, including data modelling, security, and integration.
Experience designing and developing solutions using Azure services such as:
Azure Functions
Logic Apps
API Management
App Services
Key Vault
Azure Storage
Experience creating architecture artifacts including contextual, conceptual, logical, and physical designs.
Strong knowledge of enterprise integration patterns, APIs, and cloud-based architectures.
Experience designing and implementing complex system integrations.
Proficiency with .NET/C#, JavaScript/TypeScript, SQL Server, and REST APIs.
Experience with Azure DevOps, GitHub, CI/CD pipelines, source control, and automated deployments.
Experience conducting code reviews and establishing development standards and best practices.

3. Leadership, Communication & Collaboration (20%)

Demonstrated ability to lead, mentor, and coach developers and technical teams.
Experience coordinating work across developers, testers, business analysts, architects, and stakeholders.
Strong stakeholder management and client engagement skills.
Ability to translate business requirements into technical solutions and implementation plans.
Strong verbal and written communication skills.
Experience producing technical documentation, solution designs, and knowledge transfer materials.
Proven ability to facilitate decision-making and resolve technical challenges.
Experience building collaborative, inclusive, and high-performing teams.

4. Problem Solving, Innovation & Delivery (15%)

Demonstrated ability to analyze complex business and technical problems and develop effective solutions.
Proven track record delivering projects on time while managing risks, dependencies, and competing priorities.
Experience leveraging AI technologies such as Microsoft Copilot, AI Agents, and LLMs to improve productivity and solution delivery.
Strong focus on continuous improvement, automation, and development best practices.
Ability to identify modernization opportunities and drive innovation.
Experience balancing strategic architecture decisions with hands-on delivery responsibilities.

If this opportunity matches your experience and career goals, please share your most updated resume for consideration.

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More about this job

Responsibilities

Lead the design, development, and delivery of Dynamics 365, Power Platform, Azure, and Dataverse solutions for permitting, licensing, inspection, compliance, and case management processes. Guide development teams, coordinate with stakeholders, define architecture and development standards, and deliver integrations and technical documentation.

Requirements

Requires at least 7 years of software development and enterprise application delivery experience, including experience with CRM, customer service, or case management solutions and at least 2 years implementing Dynamics 365 or Power Platform. Candidates should have strong expertise in Dataverse, Azure, integrations, and the listed programming technologies, along with technical leadership, Agile delivery, and stakeholder collaboration experience.

Skills

Dynamics 365 Customer Service
Power Platform
Dataverse
Azure
Java
React
Node.js
Next.js
.NET/C#
JavaScript/TypeScript
SQL Server
REST APIs
System Integration
Azure DevOps
CI/CD
Agile/Scrum

Visa sponsorship

Not detected in the job text

Keywords

Dynamics 365 Customer Service
Power Platform
Dataverse
Azure
Azure Functions
Logic Apps
API Management
App Services
Key Vault
Azure Storage
Java
React
Node.js
Next.js
.NET/C#
JavaScript/TypeScript
SQL Server
REST APIs
Enterprise Integration
CRM
Case Management
Permitting
Licensing
CI/CD
Azure DevOps
GitHub
Agile/Scrum
SDLC
Microsoft Copilot
AI Agents

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