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Russell Tobin

Senior Software Developer - CRM

  • Toronto, ON, Canada

$85 to $95 CAD / hour · Contract

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay
$85 to $95 CAD / hour
Job type
Contract
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

Russell Tobin & Associates is hiring on behalf of one of its esteemed clients.

Job Title: Software Developer - CRM – Senior

Location: Toronto, ON (Onsite – 5 days/week)

Duration: 101 Business Days with possible extension

Client: Public Sector

Pay Rate: $85 - $95/hr [CAD]

Must Have:

  • Experience with Agile methodologies
  • Experience with Dynamics 365, Microsoft Power platform, and Azure solution design
  • Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
  • Working knowledge of both low code development and custom development on Dynamics 365
  • Working knowledge of .NET, C#, JavaScript
  • Experience with cloud platforms such as Azure, Dynamics 365, Power Platform
  • Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
  • Experience with custom. Web API development, ASP.NET. .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.

Nice to have:

  • Prior Public sector exp.

Experience and Skill Set Requirements

Technical Skills (40%)

  • Experience with Agile methodologies
  • Experience with Dynamics 365, Microsoft Power platform, and Azure solution design
  • Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
  • Working knowledge of both low code development and custom development on Dynamics 365
  • Working knowledge with Dataverse design and development
  • Working knowledge of development in Azure technologies
  • Working knowledge of .NET, C#, JavaScript
  • Working knowledge of DevOps, task boards, pipelines, etc.

Experience (40%)

  • Experience with cloud platforms such as Azure, Dynamics 365, Power Platform
  • Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
  • Experience with custom. Web API development, ASP.NET. .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.
  • Proficiency in all cloud service models: SaaS, PaaS, and IaaS
  • Certifications in Dynamics 365 and Azure are preferred
  • Experience with Agile methodologies including using kanban/task boards
  • Extensive experience developing in Dynamics 365 Customer Service (case management, Knowledge Management, Customer Service Workspace configuration), power platform, power apps (Model-Driven App, Power Pages, Canvas App), Custom PCF controls, development and Server-Side templating language Liquid.
  • Experience with both low code development and custom development on Dynamics 365

Communication Skills (20%)

  • Strong communication skills to prepare documentation, including but not limited to; reports, reviews, assessments
  • Ability to present ideas and suggestions clearly and effectively and in a user friendly manner; maintain a high level of customer service to both internal and external clients

If this opportunity matches your experience and career goals, please share your most updated resume for consideration.

About employer
More about this job

Responsibilities

Develop and configure solutions using Dynamics 365, Power Platform, and Azure, including Customer Service features, integrations, and both low-code and custom development. Build and support APIs and cloud-based applications, contribute to DevOps and CI/CD pipelines, and prepare documentation and communicate recommendations to stakeholders.

Requirements

Candidates should have experience with Agile methods and strong working knowledge of Dynamics 365, Power Platform, Azure, Dataverse, .NET, C#, and JavaScript. Relevant experience includes Dynamics 365 Customer Service configuration, custom API and application development, cloud service models, DevOps and CI/CD, and clear communication; Dynamics 365 and Azure certifications and public-sector experience are preferred.

Skills

  • Agile Methodologies
  • Dynamics 365
  • Microsoft Power Platform
  • Azure Solution Design
  • Dataverse
  • Low-Code Development
  • Custom Development
  • .NET
  • C#
  • JavaScript
  • Dynamics 365 Customer Service
  • Web API Development
  • ASP.NET Core
  • Entity Framework
  • Azure SQL
  • DevOps

Visa sponsorship

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Categories

  • Software
  • Technology
  • Government & Public Sector
  • Customer Service & Support

Keywords

  • Agile
  • Kanban
  • Dynamics 365
  • Microsoft Power Platform
  • Azure
  • Dataverse
  • Dynamics CRM
  • Customer Service Workspace
  • Case Management
  • Knowledge Management
  • Power Apps
  • Model-Driven Apps
  • Power Pages
  • Canvas Apps
  • PCF Controls
  • Liquid
  • .NET
  • C#
  • JavaScript
  • Web API
  • ASP.NET Core
  • Entity Framework
  • Azure SQL
  • DevOps
  • CI/CD Pipelines
  • SaaS
  • PaaS
  • IaaS
  • Public Sector
  • Customer Service

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