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Russell Tobin

Senior Software Developer - CRM

Toronto, ON, Canada

Pay: $85 to $95 CAD / hour
Job type: Contract
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

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Original job description

Russell Tobin & Associates is hiring on behalf of one of its esteemed clients.

Job Title: Software Developer - CRM – Senior

Location: Toronto, ON (Onsite – 5 days/week)

Duration: 101 Business Days with possible extension

Client: Public Sector

Pay Rate: $85 - $95/hr [CAD]

Must Have:

Experience with Agile methodologies
Experience with Dynamics 365, Microsoft Power platform, and Azure solution design
Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
Working knowledge of both low code development and custom development on Dynamics 365
Working knowledge of .NET, C#, JavaScript
Experience with cloud platforms such as Azure, Dynamics 365, Power Platform
Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
Experience with custom. Web API development, ASP.NET. .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.

Nice to have:

Prior Public sector exp.

Experience and Skill Set Requirements

Technical Skills (40%)

Experience with Agile methodologies
Experience with Dynamics 365, Microsoft Power platform, and Azure solution design
Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
Working knowledge of both low code development and custom development on Dynamics 365
Working knowledge with Dataverse design and development
Working knowledge of development in Azure technologies
Working knowledge of .NET, C#, JavaScript
Working knowledge of DevOps, task boards, pipelines, etc.

Experience (40%)

Experience with cloud platforms such as Azure, Dynamics 365, Power Platform
Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
Experience with custom. Web API development, ASP.NET. .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.
Proficiency in all cloud service models: SaaS, PaaS, and IaaS
Certifications in Dynamics 365 and Azure are preferred
Experience with Agile methodologies including using kanban/task boards
Extensive experience developing in Dynamics 365 Customer Service (case management, Knowledge Management, Customer Service Workspace configuration), power platform, power apps (Model-Driven App, Power Pages, Canvas App), Custom PCF controls, development and Server-Side templating language Liquid.
Experience with both low code development and custom development on Dynamics 365

Communication Skills (20%)

Strong communication skills to prepare documentation, including but not limited to; reports, reviews, assessments
Ability to present ideas and suggestions clearly and effectively and in a user friendly manner; maintain a high level of customer service to both internal and external clients

If this opportunity matches your experience and career goals, please share your most updated resume for consideration.

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More about this job

Responsibilities

Develop and configure solutions using Dynamics 365, Power Platform, and Azure, including Customer Service features, integrations, and both low-code and custom development. Build and support APIs and cloud-based applications, contribute to DevOps and CI/CD pipelines, and prepare documentation and communicate recommendations to stakeholders.

Requirements

Candidates should have experience with Agile methods and strong working knowledge of Dynamics 365, Power Platform, Azure, Dataverse, .NET, C#, and JavaScript. Relevant experience includes Dynamics 365 Customer Service configuration, custom API and application development, cloud service models, DevOps and CI/CD, and clear communication; Dynamics 365 and Azure certifications and public-sector experience are preferred.

Skills

Agile Methodologies
Dynamics 365
Microsoft Power Platform
Azure Solution Design
Dataverse
Low-Code Development
Custom Development
.NET
C#
JavaScript
Dynamics 365 Customer Service
Web API Development
ASP.NET Core
Entity Framework
Azure SQL
DevOps

Visa sponsorship

Not detected in the job text

Keywords

Agile
Kanban
Dynamics 365
Microsoft Power Platform
Azure
Dataverse
Dynamics CRM
Customer Service Workspace
Case Management
Knowledge Management
Power Apps
Model-Driven Apps
Power Pages
Canvas Apps
PCF Controls
Liquid
.NET
C#
JavaScript
Web API
ASP.NET Core
Entity Framework
Azure SQL
DevOps
CI/CD Pipelines
SaaS
PaaS
IaaS
Public Sector
Customer Service

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