Systems Administrator/Operations Support Specialist
- Toronto, ON, Canada
$40 to $45 CAD / hour · Contract
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Job details
- Pay
- $40 to $45 CAD / hour
- Job type
- Contract
- Apply by
- Posting language
- English
- Posted
Original job description
Russell Tobin & Associates is hiring on behalf of one of its esteemed clients.
Job Title: Systems Administrator/Operations Support Specialist - Junior
Location: Toronto, ON (Onsite)
Duration: 12 Months (Possible extension)
Client: Public Sector
Pay Rate: $40/hr - $45/hr [CAD]
Must have Skills:
- Ability to troubleshoot hardware, software, network connectivity, and system performance issues using structured diagnostic methodologies.
- Understanding of cybersecurity best practices, including account security, patch management, vulnerability remediation, endpoint protection, and access control.
- Understanding of cloud technologies and administration, preferably Microsoft Azure, Microsoft 365, Entra ID (Azure AD), and related identity management services.
- Strong verbal communication skills with the ability to explain technical concepts and solutions to both technical and non-technical stakeholders.
- Demonstrated customer service orientation with a focus on professionalism, responsiveness, and client satisfaction.
Key Responsibilities:
- Provides systems administration and systems operations support, including setting up user access, user profiles, backup and recovery, day-to-day computer systems operations.
- Perform software upgrades, apply patches, and provide customer interface to ensure requested changes are implemented, monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources. Upkeep, configure, install and support the clients’ network and coordinate the various systems.
If this opportunity matches your experience and career goals, please share your most updated resume for consideration.
More about this job
Responsibilities
Administer and support computer systems and daily operations, including user access and profiles, backups and recovery, software upgrades, and patching. Configure, install, and support client networks, coordinate systems, monitor workload trends, and adjust resources to maintain optimal utilization.
Requirements
The role requires structured troubleshooting of hardware, software, network connectivity, and system performance, along with knowledge of cybersecurity practices and cloud administration, preferably Azure, Microsoft 365, and Entra ID. Strong communication and a professional, responsive customer-service orientation are also required; no specific years of experience or education are stated.
Skills
- Hardware Troubleshooting
- Software Troubleshooting
- Network Troubleshooting
- System Performance Diagnostics
- Cybersecurity Best Practices
- Account Security
- Patch Management
- Vulnerability Remediation
- Endpoint Protection
- Access Control
- Microsoft Azure
- Microsoft 365
- Entra ID
- Identity Management
- Customer Service
- Verbal Communication
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Government & Public Sector
- Customer Service & Support
Keywords
- Systems Administration
- Systems Operations
- Hardware Troubleshooting
- Software Troubleshooting
- Network Connectivity
- System Performance
- Cybersecurity
- Account Security
- Patch Management
- Vulnerability Remediation
- Endpoint Protection
- Access Control
- Cloud Technologies
- Microsoft Azure
- Microsoft 365
- Entra ID
- Identity Management
- User Access
- User Profiles
- Backup and Recovery
- Software Upgrades
- Computer Workload Monitoring
- Resource Utilization
- Network Configuration
- Customer Service
- Structured Diagnostic Methodologies
- Public Sector