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Added 29 mins ago
HM
Family Practitioner/General Practitioner
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Kelowna, BC
- Full-time
…supportive, collegial environment with low overhead and strong administrative support in one of BC’s most desirable…
Added 29 mins ago
HM
Family Practitioner/General Practitioner
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- Full-time
…offer a patient-centered, evidence-based practice with strong administrative and clinical support, ensuring high-quality care and work-life…
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HM
Family Practitioner/General Practitioner
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- Full-time
…offer a patient-centered, evidence-based practice with strong administrative and clinical support, ensuring high-quality care and work-life…
Added 29 mins ago
HM
Family Practitioner/General Practitioner
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Kelowna, BC
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Added 29 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…supportive, collegial environment with low overhead and strong administrative support in one of BC’s most desirable…
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CK
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Added 29 mins ago
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office assistant
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Added 2 hours ago
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Added 3 hours ago
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Legal Assistant
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Toronto, ON
- $60,000 to $65,000 CAD / year
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Added 3 hours ago
UO
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- Full-time
The Department of Medicine in the School of Medicine invites applications for a Research Assistant. This Full-time Fixed Term position is for approximately 6 months (based on length of…

Ruth & Naomi's Mission

Interchange Assistant Manager

Chilliwack, BC, V2R 3Z8, Canada

$61,800–$66,950 annually, dependent on experience. · Full-time

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Job details

Pay: $61,800–$66,950 annually, dependent on experience.
Job type: Full-time
Experience: 2–3 years of experience in supportive housing, shelter services, or a related social services environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Interchange Assistant Manager

Chilliwack, BC | Full-Time, Tuesday - Saturday | 8:00 AM–4:00 PM $61,800–$66,950 annually, dependent on experience

Are you a compassionate, confident leader who is passionate about supporting individuals experiencing homelessness and complex barriers?

Ruth & Naomi's Mission is looking for a motivated and dependable Interchange Assistant Manager to join our Supportive Housing team!

In this role, you'll help oversee the daily operations of our Interchange supportive housing site, provide leadership and guidance to frontline staff, and support residents in maintaining housing stability. Working closely with the Social Housing Manager, you'll help foster a safe, respectful, and supportive environment where individuals are treated with dignity and given opportunities to move forward.

What You'll Do

Support the daily operations of the Interchange supportive housing site, ensuring safe and effective service delivery.
Provide day-to-day leadership, coaching, and guidance to frontline staff.
Assist with staff scheduling, onboarding, training, and maintaining appropriate staffing levels.
Support residents experiencing complex challenges, including mental health concerns, substance use, and housing instability.
Assist with conflict resolution, crisis response, and participant accountability.
Support occupancy management, intakes, and move-in/move-out processes.
Ensure accurate documentation, incident reporting, and compliance with BC Housing requirements and organizational policies.
Promote trauma-informed care, harm reduction principles, professional boundaries, and a positive team culture.
Provide leadership coverage in the Manager's absence and collaborate with community partners as needed.

What You'll Bring

2–3 years of experience in supportive housing, shelter services, or a related social services environment.
Diploma or degree in Social Services, Human Services, or a related field preferred.
Previous leadership or supervisory experience considered an asset.
Experience supporting individuals facing homelessness, addiction, mental health challenges, and complex barriers.
Strong leadership, communication, conflict-resolution, and de-escalation skills.
Knowledge of trauma-informed care and harm reduction principles.
Strong organizational, administrative, and documentation skills.
Ability to remain calm, professional, and solution-focused in challenging situations.
Knowledge of BC Housing reporting and compliance requirements considered an asset.
A collaborative leadership approach grounded in compassion, accountability, and healthy professional boundaries.

Faith & Mission

Ruth & Naomi's Mission is a Christian faith-based organization committed to walking alongside people on a journey of recovery, demonstrating the love of Jesus.

This position has been designated as a Bona Fide Occupational Requirement (BFOR) role. The successful candidate must have a personal relationship with Jesus Christ and be willing to sign and uphold Ruth & Naomi's Mission's Statement of Faith.

Compensation & Benefits

$61,800–$66,950 annually, dependent on experience.
Employer-paid extended health benefits following successful completion of probation.
RRSP matching program following successful completion of probation.
Education sponsorship and professional development opportunities.

Schedule

This is an in-person position based at our Interchange supportive housing site in Chilliwack, with occasional additional hours and travel between RAN locations as required.

Why Join Us?

At Ruth & Naomi's Mission, we believe in second chances, the value of every person, and the power of hope.

As the Interchange Assistant Manager, you'll have the opportunity to support a dedicated frontline team, strengthen housing stability for vulnerable individuals, and contribute to a workplace culture built on Grace, Hope, Trust, and collaboration.

If you're a compassionate leader who can balance accountability with empathy and wants to make a meaningful difference in the community, we'd love to hear from you!

View the full Job Description HERE!

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More about this job

Responsibilities

The Assistant Manager oversees daily operations at the supportive housing site and provides leadership, coaching, and guidance to frontline staff. They also support residents with complex needs, manage occupancy, and ensure compliance with organizational and housing policies.

Requirements

Candidates should have 2–3 years of experience in supportive housing or social services, with a preference for a diploma or degree in a related field. Strong leadership, communication, and conflict-resolution skills are required, along with a commitment to the organization's faith-based mission.

Skills

Leadership
Staff supervision
Conflict resolution
Crisis response
Trauma-informed care
Harm reduction
Case management
Documentation
Communication
De-escalation
Administrative skills
Occupancy management
Staff scheduling
Coaching

Benefits

Extended health benefits
RRSP matching program
Education sponsorship
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Supportive housing
Social services
Homelessness
Mental health
Substance use
Trauma-informed care
Harm reduction
BC Housing
Leadership
Crisis intervention
Conflict resolution
Case management
Staff management
Documentation
Compliance
Non-profit
Christian faith-based

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